10-17
Troubleshooting > Troubleshooting
Paper often jams.
Is the paper loaded correctly?
Load the paper correctly.
page 3-16
page 3-23
―
Turn the orientation 180 degrees around
in which the paper is positioned.
page xiv
page 3-16
page 3-23
Is the paper of the supported type? Is it
in good condition?
Remove the paper, turn it over, and
reload it.
page 3-16
Is the paper curled, folded or wrinkled?
Replace the paper with new paper.
page 3-16
Are there any loose scraps or jammed
paper in the machine?
Remove any jammed paper.
page 10-35
2 or more sheets are
overlaps when ejected.
(multi feed)
―
Load the paper correctly.
page 3-16
page 3-23
Printouts are wrinkled.
Is the paper loaded correctly?
Load the paper correctly.
page 3-16
page 3-23
―
Turn the orientation 180 degrees around
in which the paper is positioned.
page xiv
page 3-16
page 3-23
Is the paper damp?
Replace the paper with new paper.
page 3-14
Printouts are curled.
―
Turn the paper over in the cassette, or
turn the orientation 180 degrees around
in which the paper is positioned.
page xiv
page 3-16
page 3-23
Is the paper damp?
Replace the paper with new paper.
page 3-14
Cannot print.
Is the machine plugged in?
Plug the power cord into an AC outlet.
―
Is the machine powered on?
Turn on the main power switch.
page 2-10
Are the printer cable and network cable
connected?
Connect the correct printer cable and
network cable securely.
page 2-6
Was the machine powered on before the
printer cable was connected?
Power on the machine after connecting
the printer cable.
―
Is the print job paused?
Resume printing.
page 7-4
Cannot print with USB
memory.
USB memory not
recognized.
Is the USB host blocked?
Select [Unblock] in the USB host
settings.
page 8-50
―
Check that the USB memory is securely
plugged into the machine.
―
Symptom
Checkpoints
Corrective Actions
Reference
Page
Summary of Contents for TASKalfa 3010i
Page 1: ...OPERATION GUIDE 3010i 3510i ...
Page 22: ...xxi ...
Page 42: ...xli Menu Map ...
Page 60: ...1 18 Legal and Safety Information Notice ...
Page 114: ...2 54 Installing and Setting up the Machine Transferring data from our other products ...
Page 164: ...3 50 Preparation before Use Registering Destinations in the Address Book ...
Page 176: ...4 12 Printing from PC Printing Data Saved on the Printer ...
Page 250: ...5 74 Operation on the Machine Manual Staple ...
Page 314: ...6 64 Using Various Functions Functions ...
Page 392: ...8 60 System Menu Default Setting on the Machine System Menu ...
Page 434: ...9 42 User Authentication and Accounting User Login Job Accounting Unknown ID Job ...
Page 438: ...10 4 Troubleshooting Regular Maintenance DP 772 1 2 3 4 ...
Page 439: ...10 5 Troubleshooting Regular Maintenance DP 773 1 2 ...
Page 441: ...10 7 Troubleshooting Regular Maintenance 3 4 5 6 ...
Page 471: ...10 37 Troubleshooting Troubleshooting Cassette 2 1 2 ...
Page 473: ...10 39 Troubleshooting Troubleshooting Large Capacity Feeder 1 500 sheet x 2 1 2 3 B1 B2 ...
Page 474: ...10 40 Troubleshooting Troubleshooting Multi Purpose Tray 1 2 3 4 ...
Page 475: ...10 41 Troubleshooting Troubleshooting Duplex unit 1 2 ...
Page 476: ...10 42 Troubleshooting Troubleshooting Inner Tray Fixing unit 1 2 3 ...
Page 480: ...10 46 Troubleshooting Troubleshooting Job Separator 1 2 3 Bridge Unit Option 1 2 ...
Page 481: ...10 47 Troubleshooting Troubleshooting 1 000 Sheet Finisher Option 1 2 3 D1 D2 2 1 D3 ...
Page 484: ...10 50 Troubleshooting Troubleshooting Tray B 1 2 3 D2 D3 ...
Page 485: ...10 51 Troubleshooting Troubleshooting Conveyor 1 2 Mailbox Option 1 D2 D3 1 2 ...
Page 488: ...10 54 Troubleshooting Troubleshooting ...
Page 529: ......
Page 532: ...First edition 2013 7 2NLKDEN100 ...