Diagnostics
9G9002 – 2011-08-15
4-45
Condition Code: 20-915 – DRE Data Transfer Fatal Error Detected
Web Portal Message
Log Message
DICOM Printer
StatusInfo
Severity
Internal Image Data
Transfer Failed
Image transfer failure
after multiple attempts.
Wrong number of bytes
delivered in the allotted
timeframe.
ELEC DOWN
0-Fatal
Description
This error occurs when the wrong number of pixels is transferred between the
DRE and the MCS board in the allotted timeframe on 3 successive films.
A faulty image prints on each failure. Jobs associated with the faulty image fail,
and the imager attempts to print the image again. The error is cleared when the
imager power is cycled.
System Impact
The imager is unable to print films. The spooler is still able to accept and queue
jobs but new films will not be initiated. Films downstream of the affected
subsystem will be completed. All other films will be reprinted. [SI-1]
User Action
1. Shut down the laser imager, and then restart the laser imager.
2. If the error persists, call for service.
FE Action
Perform the actions below in sequence. If an action provides a resolution, do
not continue with the other actions.
1. Close the film cartridge.
2. De-energize then energize the laser imager.
3. Install a new DRE-to-DPB USB cable from the DRE to the optics module.
4. Install a new hard drive (see Adjustments and Replacements,
“DRE
Motherboard and Flash Drive”
).
5. Install a new DRE motherboard (see Adjustments and Replacements,
“DRE
Motherboard Bracket”
).
6. Install a new imaging assembly (see Adjustments and Replacements,
“Imaging Assembly”
).
Show at DS
True
DICOM Printer
Status
FAILURE
Unique Symb. ID
ERR_DATA_TRANSFR_FAIL
