SERVICE MANUAL
4-62
9G9002 – 2011-08-15
Condition Code: 26-543 – Jam Prior to Densitometer
Web Portal Message
Log Message
DICOM Printer
StatusInfo
Severity
Film Jam in Area 3
Film Jam Prior to
Densitometer: Film at
Densitometer sensor
(S7) failed to detect film
leading edge
FILM JAM
1-Alert
Description
This error occurs if the leading edge is not detected at the film-at-densitometer
sensor (S7) after the film leaves the exposure area.
The error is cleared when the imager top cover is opened then closed.
When this error occurs, the processor stops rotating and the heater is turned
off. All jobs in the imager will fail and then automatically reprint.
System Impact
The imager can only print jobs that were in process when the error occurred.
The spooler can still accept jobs, but the jobs will not print until the error is
resolved. All jobs that were in process when the error occurred will reprint
completely when the error is resolved. [SI-1]
User Action
Clear the jam (see
“Film Jam in Area 3 – Error Code 543 (Web Portal code
26543)”
).
FE Action
1. Clear the jam (see
“Film Jam in Area 3 – Error Code 543 (Web Portal code
26543)”
).
2. If the above action does not correct the problem or if the problem recurs, it
could be caused by a burr or a buildup of film residue on the cooling plate.
To check and correct for this:
a. Push the leading edge of a film over the cooling plate.
b. If the film sticks in any way, clean the cooling plate with an alcohol wipe.
c. If necessary, replace the cooling plate.
Show at DS
True
DICOM Printer
Status
WARNING
Unique Symb. ID
ERR_PRE_DENSITOMETER_JAM
Logged for RMS
[CartridgeInfo=bbeeee-cjj-d-iii][FilmSize=size]
