Diagnostics
9G9002 – 2011-08-15
4-53
Condition Code: 21-146 – Unsupported Media Size
Condition Code: 21-175 – Rollback Failed to Engage Cartridge
Web Portal Message
Log Message
DICOM Printer
StatusInfo
Severity
Film Supply:
Unsupported Film Size
Film Supply: Media
Size in film cartridge is
not supported
BAD SUPPLY MGZ
1-Alert
Description
The imager obtains the media size information from the RF Tag when the film
cartridge is loaded or when the imager is powered on. This error occurs if the
imager does not support the size.
The error is cleared when a film cartridge is removed and then re-inserted.
System Impact
Cannot print from the loaded film cartridge. The spooler is still able to accept
and queue jobs. [SI-2]
User Action
The laser imager has not been configured to use this film size.
1. Try a different film size or reconfigure the laser imager.
2. If the error persists, call for service.
Show at DS
True
DICOM Printer
Status
WARNING
Unique Symb. ID
Unique Symb. ID: ERR_UP_WRONG_MEDIA_SIZE
Logged for RMS
[CartridgeInfo=bbeeee-cjj-d-iii][FilmSize=size]
Web Portal Message
Log Message
DICOM Printer
StatusInfo
Severity
Rollback Failed to
Engage Cartridge
Rollback failed to
engage cartridge
BAD SUPPLY MGZ
1-Alert
Description
This error occurs if the rollback mechanism reactivates at the home position
(S2x) because the rollback mechanism is rotating in place. The rollback motor
is moving (because the home sensor changes state), but it does not travel
toward the open sensor. The most likely cause is a mis-inserted cartridge.
The error is cleared when the film supply is closed (as indicated by the supply
drawer interlock switch i1x).
System Impact
Cannot print from the loaded film cartridge. The spooler is still able to accept
and queue jobs. [SI-2].
User Action
1. Insert a new film cartridge.
2. If the error persists, call for service.
Show at DS
True
DICOM Printer
Status
WARNING
Unique Symb. ID
ERR_UP_ROLLBACK_ENGAGE
Logged for RMS
[CartridgeInfo=bbeeee-cjj-d-iii][FilmSize=size]
