Diagnostics
9G9002 – 2011-08-15
4-51
Condition Code: 21-125 – Feed Roller Nip Failure
Web Portal Message
Log Message
DICOM Printer
StatusInfo
Severity
Film Supply: Internal
Hardware Failure
Film Supply: Feed
Roller Sensor (S5)
failed to detect feed
roller open/closed
position.
FILM TRANS ERR
1-Alert
Description
This error occurs if the feed roller nip sensor (S5) does not change from
unblocked to blocked when opening or from blocked to unblocked when
closing. The most likely cause is the motor (M1) did not turn or the sensor did
not detect the motion.
The error is cleared when a film cartridge is removed and then re-inserted.
System Impact
Cannot print from the loaded film cartridge. The spooler is still able to accept
and queue jobs. [SI-2]
User Action
1. Close the film cartridge.
2. Remove the film cartridge from the laser imager.
3. Re-insert the cartridge.
4. If the error persists, call for service.
FE Action
Perform the actions below in sequence. If an action provides a resolution, do
not continue with the other actions.
1. De-energize then energize the laser imager.
2. Do the following:
Check:
If an existing problem:
all connectors and cables
Seat all connectors.
the feed roller NIP sensor
Install a new sensor.
the feed roller NIP open/close
motor
Install a new motor (see Adjustments and
Replacements,
“Feed Roller Motor”
).
FE Action
(continued)
3. Install a new pickup assembly (see Adjustments and Replacements,
“Pickup
Assembly”
).
Show at DS
True
DICOM Printer
Status
WARNING
Unique Symb. ID
ERR_UP_FEED_ROLLER