Diagnostics
9G9002 – 2011-08-15
4-63
Condition Code: 26-544 – Jam at Densitometer
Condition Code: 27-123 – Polygon Motor Error
Web Portal Message
Log Message
DICOM Printer
StatusInfo
Severity
Film Jam in Area 3
Film Jam at
Densitometer: Film at
Densitometer sensor
(S7) failed to detect film
trailing edge
FILM JAM
1-Alert
Description
This error occurs if the trailing edge is not detected at the film-at-densitometer
sensor (S7) as the film exits the densitometer. The error is cleared when the
imager top cover is opened then closed. When this error occurs, the processor
stops rotating and the heater is turned off. All jobs in the imager will fail and then
automatically reprint.
System Impact
The imager can only print jobs that were in process when the error occurred.
The spooler can still accept jobs, but the jobs will not print until the error is
resolved. All jobs that were in process when the error occurred will reprint
completely when the error is resolved. [SI-1]
User Action
Clear the jam (see
“Film Jam in Area 3 – Error Code 543 (Web Portal code
26543)”
).
Show at DS
True
DICOM Printer
Status
WARNING
Unique Symb. ID
ERR_DENSITOMETER_JAM
Logged for RMS
[CartridgeInfo=bbeeee-cjj-d-iii][FilmSize=size]
Web Portal Message
Log Message
DICOM Printer
StatusInfo
Severity
Optics: Internal
Hardware Failure
Polygon fails to rotate
at desired speed.
ELEC DOWN
0-Fatal
Description
This error occurs when the polygon speed measured by the optics module
microcontroller is out of range. The error clears only when power is cycled.
System Impact
The imager can only print jobs that were in process when the error occurred.
The spooler can still accept jobs, but the jobs will not print until the error is
resolved. All jobs that were in process when the error occurred will reprint
completely when the error is resolved. [SI-1]
User Action
1. Shut down the laser imager, and then restart the imager.
2. If the error persists, call for service.
Show at DS
True
DICOM Printer
Status
FAILURE
Unique Symb. ID
ERR_SPINNER_ERROR
Logged for RMS
[TriggerValues=a][TriggerNotes=Polygon Speed]