Diagnostics
9G9002 – 2011-08-15
4-49
Condition Code: 21-118 – Pickup Failed to Go Home
Web Portal Message
Log Message
DICOM Printer
StatusInfo
Severity
Film Supply: Internal
Hardware Failure
Film Supply: Pickup
Home Sensor (S3)
failed to sense the
pickup assembly in the
appropriate home or
off-home position.
FILM TRANS ERR
1-Alert
Description
This error occurs if the pickup fails to leave the home position at the beginning
of a pickup cycle or fails to reach the home position at the end of a pickup cycle
(as indicated by the pickup home sensor S3). It can also occur if the pickup
reached home unexpectedly. This error can indicate a problem with sensor S3
or motor M3. The error is cleared when a film cartridge is removed and then re-
inserted.
System Impact
Cannot print from the loaded film cartridge. The spooler is still able to accept
and queue jobs. [SI-2]
User Action
1. Close the film cartridge.
2. Remove the cartridge from the imager.
3. Re-insert the film cartridge.
4. If the error persists, call for service.
FE Action
Perform the actions below in sequence. If an action provides a resolution, do
not continue with the other actions.
1. De-energize, and then energize the laser imager.
2. Do the following:
Check:
If an existing problem:
all connectors and cables
Seat all connectors.
the pickup home sensor
Install a new sensor (see Adjustments and
Replacements,
“Pickup Home Sensor”
).
FE Action
(continued)
3. Install a new pickup assembly (see Adjustments and Replacements,
“Pickup
Assembly”
).
Show at DS
True
DICOM Printer
Status
WARNING
Unique Symb. ID
ERR_UP_PICKUP_HOME
