Diagnostics
9G9002 – 2011-08-15
4-39
Condition Code: 20-155 – MCS Printer Configuration is Incompatible with Hardware
Condition Code: 20-156 – Micro Software Version is Incompatible with MCS Software
Web Portal Message
Log Message
DICOM Printer
StatusInfo
Severity
Incompatible MCS
Printer Configuration
for Hardware
MCS printer
configuration is
incompatible with
model hardware
ELEC DOWN
0-Fatal
Description
This error occurs when the MCS application reports that the imager
configuration is incompatible with the hardware model information. The error
clears only when power is cycled.
System Impact
The imager is unable to print films. The spooler is still able to accept and queue
jobs but new films will not be initiated. Films downstream of the affected
subsystem will be completed. All other films will be reprinted. [SI-1]
User Action
1. Shut down the laser imager, then restart the laser imager.
2. If the error persists, call for service.
Show at DS
True
DICOM Printer
Status
FAILURE
Unique Symb. ID
ERR_MCS_INCOMPATIBLE_HARDWARE
Web Portal Message
Log Message
DICOM Printer
StatusInfo
Severity
Incompatible Software
Versions Installed
One or more micros
have software versions
installed that are
incompatible with the
MCS version
PRINTER DOWN
0-Fatal
Description
This error occurs during MCS diagnostics when the MCS determines that the
software version of one or more of the microcontrollers is incompatible with the
MCS software version. This error should only happen when the MCS software
is being installed or updated. The error is cleared when MCS diagnostics
passes.
System Impact
The imager is unable to print films. The spooler is still able to accept jobs but
new films will not be initiated. Films in progress will not be completed. [SI-3]
User Action
1. Shut down the laser imager, then restart the laser imager.
2. If the error persists, call for service.
FE Action
TBD
Show at DS
True
DICOM Printer
Status
FAILURE
Unique Symb. ID
ERR_MCS_INCOMPATIBLE_VERSIONS
