Diagnostics
9G9002 – 2011-08-15
4-37
Condition Code: 10-910 – No Communications with the MCS
Condition Code: 13-001 – Service Tool or Web Portal Internal Error
Web Portal Message
Log Message
DICOM Printer
StatusInfo
Severity
MIS: MCS
Communication Failure
MIS to MCS
Communications Fail
PRINTER DOWN
0-Fatal
Description
This error occurs when the MCS fails to respond to the MIS. The error is
declared by the MIS and a log message is generated.
This error is a fatal error that will probably result in a service call.
System Impact
The imager is unable to print films. The spooler is still able to accept jobs, but
new films will not be initiated. Films in progress will not be completed. [SI-3]
User Action
1. Restart the laser imager.
2. If the error persists, call for service.
Show at DS
True
DICOM Printer
Status
FAILURE
Unique Symb. ID
ERR_NO_COMM_MCS
Note
This error is used to cover all common problems between the MIS and MCS
software module. (No hardware connection is involved.)
Web Portal Message
Log Message
DICOM Printer
StatusInfo
Severity
None
General Error in
Service Tool
Subsystem
NORMAL
3-Notify
Description
An internal error occurred that is attributable to software components used by
the service tool or Web Portal. (The Web Portal is based on the service tool
software, so the source of this error cannot be discerned.) This error code
represents any of a number of errors that indicate the internal software
functionality of the service tool or Web Portal subsystem has failed. Examples
include: persistent memory failures, object creations failing, system call failures,
Common Service Platform (CSP) framework errors.
System Impact
Service tool operations or Web Portal operations may not be working correctly.
The DRE should be functional, but may not respond correctly to the service/
portal function being run, or the function may fail.
User Action
None
Show at DS
False
DICOM Printer
Status
NORMAL
Unique Symb. ID
ERR_ST_INTERNAL
