SERVICE MANUAL
4-46
9G9002 – 2011-08-15
Condition Code: 20-919 – DRE Image Render Incomplete
Condition Code: 21-002 – Film Supply in Manual Mode
Web Portal Message
Log Message
DICOM Printer
StatusInfo
Severity
Internal Image Data Render
Failed
Image Render did not complete. ELEC DOWN
0-Fatal
Description
This error occurs when image data transfer between the DRE and the MCS is
interrupted and does not complete within a reasonable time. The error is
cleared when the imager power is cycled.
System Impact
The imager is unable to print films. The spooler is still able to accept and queue
jobs, but new films will not be initiated. Films downstream of the affected
subsystem will be completed. All other films will be reprinted. [SI-1]
User Action
1. Shut down the laser imager, and then restart the laser imager.
2. If the error persists, call for service.
FE Action
Perform the actions below in sequence. If an action provides a resolution, do
not continue with the other actions.
1. Close the film cartridge.
2. De-energize then energize the laser imager.
3. Install a new DRE-to-DPB USB cable from the DRE to the optics module.
4. Install a new hard drive (see Adjustments and Replacements,
“DRE
Motherboard and Flash Drive”
).
5. Install a new DRE motherboard (see Adjustments and Replacements,
“DRE
Motherboard Bracket”
).
6. Install a new imaging assembly (see Adjustments and Replacements,
“Imaging Assembly”
).
Show at DS
True
DICOM Printer
Status
FAILURE
Unique Symb. ID
ERR_DATA_RENDER_FAIL
Web Portal Message
Log Message
DICOM Printer
StatusInfo
Severity
None
None
N/A
4-Auxiliary
Description
This auxiliary code indicates that the supply is operating in Manual Mode. The
image quality is not within the normal range.
System Impact
None. The system will function normally. [SI-0]
User Action
None
Show at DS
True
DICOM Printer
Status
N/A
Unique Symb. ID
ATTEN_FILMTRAYSTATE_UPPER_MANUAL_MODE
Note
This is a printer status indication, not an error condition.
