41
Inter-Tel
®
Attendant Console User Guide
USING CONSOLE
COMMAND MENUS
TOOLBARS
DESCRIPTIONS
REF.
PG #
Answer
Answers the call highlighted in the Call List portion
of the main screen.
Hang-up
Disconnects the connected call.
Immediate Transfer
Sends the selected call directly to the selected
directory entry, without an announcement.
Announced Transfer
Places the connected call on transfer hold, and
makes an announcement call to the selected direc-
tory entry so that you can announce the transfer.
Transfer to Voice
Mail
This transfers the connected call to the voice mail-
box of the selected directory entry.
Hold for Transfer
Places the connected call on transfer hold so that
you can make an announcement call.
Split
Switches the call between a transfer announce-
ment call and the call that is waiting to be trans-
ferred.
Complete Transfer
Completes an announced transfer call.
Complete Transfer
to Hold
Completes an announced transfer call and places it
on hold at the transfer destination.
Cancel Transfer
Cancels a call transfer with announcement. It dis-
connects the announcement call and reconnects
the call waiting to be transferred.
Individual Hold
Places the connected call on individual hold. If the
“Hold to Complete Transfer Hold” box is checked in
the User Tab (see
), you can also use this
button to complete an announced transfer and
place the call on hold at the destination station.
System Hold
Places the connected call on System hold, which
allows it to be picked up at any keyset station that
has a flashing key for that outside line.
Conference
Adds the selected call to a conference list when
setting up a conference.
Leave a Message
Leaves a message at the called station, then hangs
up if you select it while you are on an intercom call.
Summary of Contents for Attendant Console
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