Inter-Tel Attendant Console, User Manual

Page: 106 / 150

90
Inter-Tel
®
Attendant Console User Guide
Putting Calls on Hold
•
Individual Hold: Putting a call on Individual Hold makes it available only at
your station.
To place a call on Individual Hold, do one of the following:
— Click
Hold
from the Toolbar
OR
Select
Individual Hold
from the Call Handling drop-down menu
OR
Press the Hold function key (defaults to
F10 ).
To return to the call on Individual Hold, do one of the following:
— Click
Answer
from the Toolbar
OR
Press the Answer function key (defaults to
F9
). (If you have “Allow Hold To
Toggle Hold enabled, you can press
Hold
to take the call off hold)
•
System Hold
:
If you put a call on System Hold, it can be picked up at your sta-
tion or at any keyset that has a flashing key for that outside line.
To place a call on System Hold, do one of the following:
— Click
Sys Hold
from the Toolbar
OR
Select
System Hold
from the Call Handling drop-down menu.