Inter-Tel Attendant Console, User Manual

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4
Inter-Tel
®
Attendant Console User Guide
S
YSTEM
R
EQUIREMENTS
Software Requirements
•
Microsoft Windows 98/2000/NT4.0/ME/XP Operating System
•
TCP/IP protocol installed on your PC
Hardware Requirements
•
Digital Endpoint, AgentSet, IP PhonePlus, or IP SoftPhone.
•
PC-compatible computer with a 100 MHz Pentium or higher processor (200 MHz
or higher is recommended)
•
24 MB of RAM, with a minimum of 25 MB available hard disk space (32 MB is
recommended)
•
CD-ROM drive for installation from CD
•
A monitor with 800 x 600 resolution or higher (1024 x 768 recommended)
•
Keyboard and two-button mouse
•
Parallel port or USB port (for the software security key)
•
A headset (recommended, but not required)
Telephone System and Network
Attendant Console can be used with Inter-Tel’s Axxess Converged Communications
Platform or Inter-Tel’s 5000 Network Communications Solutions.
•
The Inter-Tel Axxess system must be using version 5.1 or later software on all
nodes (5.119 or later recommended) and the Inter-Tel 5000 system must be run-
ning version 1.0 and later.
•
Must have a TCP/IP connection to a System OAI Server for the Axxess system
(CT Gateway, System OAI Switch Transceiver, or Axel Office Server) or a direct
TCP/IP connection to the Call Processing Card (CPC), Call Processing Server -
previously called Windows NT-Based CPU or to the CS-5200/5400 in the Inter-
Tel 5000 system.
•
System OAI Events and System OAI Third Party Call Control Premium Features
must be enabled on all nodes for the Axxess system or you must have the Pre-
mium Features Licensing for the Inter-Tel 5000.
•
Headset mode must be enabled at your endpoint if using a headset (not a require-
ment).
NOTICE
Do not use an IP endpoint operating in SIP mode.