Inter-Tel Attendant Console, User Manual

Page: 102 / 150

86
Inter-Tel
®
Attendant Console User Guide
Announced Transfer
To place a call to the destination so you can announce the transfer, do one of the fol-
lowing:
— Press
CTRL+2
OR
Click
Annc Trans
from the Toolbar
OR
Select
Announced Transfer from the Call Handling drop-down menu.
— Then, Complete transfer.
NOTE:
This method overrides any of the default transfers: the Default Transfer Type,
the Hunt Group/Voice Mail immediate transfer options, and the Transfer Type options
(see
pages 14 and 51 respectively).
Holding for Announced Transfer
To place a call on transfer hold before announceing the transfer, do one of the fol-
lowing:
— Click
Trans Hold
from the Toolbar
OR
Select
Hold for Transfer from the Call Handling drop-down menu.
— Then, Complete transfer.
Transferring to Voice Mail
— Select the destination number in the directory, and click Voice Mail in the direc-
tory or press CTRL+ENTER
OR
Click
Trans VM from the Toolbar
OR
Selecting
Transfer to Voice Mail from the Call Handling drop-down menu.