Inter-Tel Attendant Console, User Manual

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Inter-Tel
®
Attendant Console User Guide
TROUB
L
ESH
OOTIN
G
The OAI Server
unexpectedly
closed the con-
nection In an Axxess system, the Axel
Office Server is already in use
by another application Only one application can use a serial port. Verify
the console is connecting to the correct TCP
port To do so, select
Options from the Console
drop-down menu. The Connection tab shows
the TCP port.If the TCP port is correct, deter-
mine what IP address is already using the Axel
Office Server. To do this, telnet to the Axel
Office Server's configuration port: "telnet
<axel_ip_addr> 4096". Select
Connections
from the Tools Setup menu.
Switch Transceiver, CPC, or
Call Processing Server in an
Axxess system or a CS-5200/
5400 in an Inter-Tel 5000 sys-
tem not responding Verify the Attendant Console is using the correct
OAI password. To do so, select
Options from
the Console drop-down menu. On the Connec-
tion tab, select the OAI Server and click
Edit .
This password must match the password
required by the OAI Server.
NOTE: This password is case sensitive.
ERROR POSSIBLE PROBLEM FIX