Inter-Tel Attendant Console, User Manual

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Inter-Tel
®
Attendant Console User Guide
USING CONSOLE
Conference Calls
Multi-party conference calls can be established using the Conference Setup dialog
controls. The dialog is accessed by selecting Conference from the Tools drop-down
menu. In addition to your station, the conference can include up to four parties
(including you) in any combination of intercom and outside calls. Establishing a con-
ference is done in two steps: building the conference and connecting the conference.
Building a Conference
You can build a conference from calls that are either connected or on individual hold
in the main Call List. You cannot add ringing calls.
1. Highlight the desired call in the Call List.
Do one of the following.
— Press
CTRL+N (this option is available only while you are on a call)
OR
Press
CTRL+R
OR
Click
Conference from the Toolbar . The following screen appears.
NOTE:
If you pressed CTRL+N, skip step 2.
2. Drag and drop the highlighted call onto the Conference Setup dialog.
3. The Attendant Console copies the call into the Conference Setup list, as shown
below.