Inter-Tel Attendant Console, User Manual

Page: 134 / 150

118
Inter-Tel
®
Attendant Console User Guide
Destination
Address
Required The Attendant Console cannot
connect to the OAI Server IP
Address. Verify the IP address of the OAI Server com-
puter. To do so, select
Options from the Con-
sole drop-down menu. On the Connection tab,
select the OAI Server and click
Edit . If the OAI
Server is the CT Gateway, the IP address must
match the IP address in the CT Gateway Appli-
cation Settings dialog.
Invalid Station
Password The keyset password is incor-
rect Select Options from the Console drop-down
menu and then click Connection tab. Verify that
the node and extension are correct. If the node
and extension are correct, the station password
is incorrect. Enter the correct station password
on the Connection tab (see
page 20 ).
Invalid OAI
Password The OAI Password is incorrect. Set the correct OAI password. To do so, select
Options from the Console drop-down menu. On
the Connection tab, select the OAI Server and
click
Edit . This password must match the pass-
word required by the OAI Server.
NOTE: This password is case sensitive.
Network
Dropped Con-
nection The OAI Server computer
might have crashed and/or
rebooted. If the problem persists and the OAI Server is not
rebooting, contact your Network Administrator,
and see the suggestions under “Software
Caused Connection Abort” on
page 120 .
Network is
Down This error could indicate a fail-
ure of your network subsystem. Check the Attendant Console computer Wins-
Sock, protocol stack, network driver, and net-
work interface card configuration. Restart the
computer. If the problem persists, you may need
to reinstall TCP/IP.
ERROR POSSIBLE PROBLEM FIX