Inter-Tel Attendant Console, User Manual

Page: 67 / 150

51
Inter-Tel
®
Attendant Console User Guide
USING CONSOLE
Properties
This option allows you to change the properties of a directory entry. Some fields are
only programmable by System Administrators. If you are not an Administrator, those
fields will be grayed out.
To program the directory entry properties:
1. Highlight the desired entry in the Directory list and right click on the mouse and
then select
Properties .
Or , select Properties from the Directory drop-down menu.
2. The Properties dialog, shown on the following pages, appears. The dialog is
slightly different for each type of device.
The common fields that are programmable by any Console user are Transfer Type and
Has Mailbox. To program these fields, follow the instructions below.
•
Has Mailbox: In the Axxess system version 5.1, the Console has no knowledge of
specific voice mail boxes. Therefore, the Console assumes every station has a
voice mail box. If a station does not have a mailbox, you must uncheck
Has
Mailbox in the Properties dialog.
In the Axxess system versions 5.2 and later and CS-5200/5400 and later, the Con-
sole receives mailbox information from the System. If the “Get mailbox informa-
tion from the telephone system” check box in the Program tab of the Options
menu is not checked, you can change the “Has Mailbox” option.
•
Transfer Type: Allows you to set the transfer type for each directory entry. Each
station can be set to use the default transfer type, to use immediate transfer, or to
use announced transfer.
The Console provides a visual indication as to
what type of transfer it will perform. This
visual indication is a small icon showing the
transfer type, as shown on the right, and is for
individual station.
When you initiate a transfer to a station, the Console automatically performs the
correct type of transfer. The transfer type for each station applies to all users. If a
station is set to use immediate transfers, no matter who is using the Console, that
station will receive immediate transfers.
NOTE:
Setting the transfer type in the Properties overrides both the Default
Transfer Type and the Hunt Group/Voice Mail immediate transfer options (see
page 14 ).
To set the transfer type:
— Click on the desired type in the Properties dialog.
— Announce Transfer
— Immediate Transfer