Inter-Tel Attendant Console, User Manual

Page: 104 / 150

88
Inter-Tel
®
Attendant Console User Guide
Transferring a Call without Hot Dialing
1.
Select or enter the destination number in the Name or Number box.
2.
Press
ENTER
to make the announcement call or transfer the call to the number,
depending on your User Settings.
To end an announcement call and complete the transfer, do one of the follow-
ing:
— Click
Complete
from the Toolbar
OR
Select
Complete Transfer
from the Call Handling drop-down menu (if
you have Hung up To Complete Transfer enabled, you can press
Hang Up
or
F12
)
OR
Press the Complete Transfer function key (defaults to
F8
).
To place the call on hold at the destination station, do one of the following:
— Click
Comp.Hold
from the Toolbar
OR
Select
Complete Transfer To Hold
from the Call Handling drop-down
menu (if you have “Hold” To Complete Transfer Hold enabled, you can
press
Hold
or
F10
).
Split between the Announcement Call and Transfer Party
While on an announcement call, if you wish to return to the party waiting to be
transferred, do one of the following:
— Click
Split
from the Toolbar
OR
Select
Split
from the Call Handling drop-down menu
OR
Press the Split function key (defaults to
F4 ).
To return to the announcement call:
— Select
Split
again. These steps can be repeated as often as necessary.