16 Problem Solving
430
Probl
em
So
lving
16
Troubleshooting
This section describes troubles that may occur with the machine and their solutions.
See the following for troubleshooting procedures to solve the problems.
Power is not switched On.
Cause
Is the <RESET> button or the power switch on the machine
off?
No
Yes
Action
Press the RESET button, and turn the power switch on.
Refer to "Power On / Off" (P.36).
No
Cause
Is the power cord plugged into the power outlet?
Action
Turn the power switch off and then firmly plug in the power
cord. Then turn the power switch on.
Refer to "Power On / Off" (P.36).
No
Cause
Is the power cord disconnected from the machine or the
rear of the rack?
Action
Turn the power switch off and then firmly plug in the power
cord. Then turn the power switch on.
Refer to "Power On / Off" (P.36).
No
Cause
Is power of the correct voltage being supplied?
Action
Make sure that the power supply is 220 - 240 V (volts), 10 A
(amperes).
Make sure that power of capacity compatible with the
specified maximum power consumption of the machine (2.2
KVA) is being supplied.
Refer to "Safety Notes" (P.19).
Touch screen is dark.
Cause
Is the <Power Saver> button on?
No
Yes
Action
The machine is in the Power Saver mode. Press the
<Power Saver> button on the control panel to cancel the
Power Saver mode.
Refer to "Power Saver Mode" (P.39).
No
Cause
Is the Brightness Dial set too low?
Action
Use the Brightness Dial to adjust touch screen brightness.
Refer to "Control Panel" (P.42).
A message is displayed.
Cause
Has a paper jam or document jam occurred?
No
Yes
Action
For information on paper jams, refer to "Paper Jams" (P.475).
For information on document jams, refer to "Document Jams"
(P.486).
No
Cause
An error code displayed?
Action
Refer to "Error Code" (P.460).
Summary of Contents for Document Centre C250
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Page 487: ...Paper Jams 485 Problem Solving 16 4 Return the light finisher to the main body ...
Page 535: ...18 Glossary This chapter describes the glossary provided by the machine z Glossary 534 ...
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