Fuji Xerox Document Centre C250, User Manual

Page: 453 / 556

Trouble during Fax
451
Probl
em
So
lving
16
Trouble during Fax
Describes solutions for problems encountered during fax.
Note • Fax features are not available for some models. An optional package is necessary. For more
information, contact Our Customer Support Center.
Problems Sending
Describes solutions when unable to send.
A Transmission Report-
Undelivered is output Cause Unable to send due to an error.
No Action Check the [Transmission Results] in the Transmission
Report ñ Undelivered. If an error code is displayed, refer to
"Error Code" (P.460) for a solution.
Is anything wrong with the
telephone line? Cause The telephone line is not correctly connected.
No Action The printer has multiple telephone line inputs. If the wrong
input is used, then transmission will fail.
When the correct input is used, you are able to make phone
calls with the [On-hook] feature.
Cause The line type for the telephone line is not configured
correctly.
Action Match the configured line type with the actual line type
(Tone/10pps).
Cause There is an error with the telephone line.
Action Use a regular phone to test whether you can make phone
calls. If no calls can be made, then there is a problem with
the phone line, not the printer.
Cause The recipient fax is not working properly.
Action If the recipient fax is not turned on, or if the receive mode is
set to manual, then G3 sending is not possible.
Call the recipient to confirm.
Is the operation correct? Cause You are faxing to a wrong number.
No Action Check the fax number, and try sending again.
Cause The number called is not a fax number.
Action Phone the recipient, and if you do not hear a "beep" sound,
then the number is not a fax number.