16 Problem Solving
456
Probl
em
So
lving
16
Unable to Import Scanned Document into Computer
Describes solutions when unable to import scanned document into computer.
Unable to find scanner
Cause The printer is not powered on.
No
Action
Turn the power on.
Cause The network cable is disconnected from the computer.
Action
Connect the network cable to the computer.
Cause The network cable is disconnected from the machine.
Action
Connect the network cable to the machine.
For information about Network Settings, refer to Network
Administrator Guide.
Cause The Salutation port is not enabled.
Action
Enable the Salutation port.
For information about Network Settings, refer to Network
Administrator Guide.
Cause The network connection between the computer and machine
is abnormal.
Action
Check with your system administrator.
Unable to open Mailbox
Cause No Mailbox has been created.
No
Action
Create a Mailbox.
Cause Mailbox password forgotten.
Action
Unable to verify password. Set the password to [Off], and
then reset the password again.
Scanner unable to scan
data due to TWAIN
transmission error.
Cause The scan driver is not installed.
No
Action
Install the scan driver.
Operation halts during
scanning
Cause Is the file size too big?
Action
Reduce the resolution, or choose a compressed output file
format, and rescan.
Refer to "File Format (Select the Scanned Data Type)" (P.172), or
"Image Compression (Specifying an Image Compression Ratio
When Scanning)" (P.182).
Summary of Contents for Document Centre C250
Page 1: ...Document Centre C450 C360 C250 User Guide ...
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Page 487: ...Paper Jams 485 Problem Solving 16 4 Return the light finisher to the main body ...
Page 535: ...18 Glossary This chapter describes the glossary provided by the machine z Glossary 534 ...
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