b) Verify that the drain wires are landed outside the core processor housing.
c) If the drain wires are landed inside the core processor housing, cover them by the foil shield for
their full length until they land under the ground screw.
5. Ensure that all meter components are grounded properly.
6. Evaluate the environment for sources of high electromagnetic interference (EMI) and relocate the
transmitter or wiring as necessary.
7. Reboot or power-cycle the transmitter to see if the alert clears.
8. Replace the core processor.
17.13.2 [003] Sensor Failed
Alert
Sensor Failed
Cause
The pickoff amplitude is too low.
Recommended actions
1. Check the drive gain and the pickoff voltage.
2. Check the wiring between the sensor and the transmitter.
3. Check the sensor coils for electrical shorts. If you find problems, replace the sensor. Refer to
4. Check the integrity of the sensor tubes.
5. Ensure that the sensor is completely full or completely empty.
6. Replace the sensor.
7. Contact customer service.
17.13.3 [005] Mass Flow Rate Overrange
Alert
Extreme Primary Purpose Variable
Cause
The measured flow is outside the sensor's flow limits.
Recommended actions
1. Check your process conditions against the values reported by the device.
2. Verify that the transmitter is configured correctly for the connected sensor.
3. Check for two-phase flow.
Check for two-phase flow (slug flow)
4. Contact customer service.
Troubleshooting
Configuration and Use Manual
March 2019
MMI-20025166
262
Micro Motion Model 5700 Transmitters with Configurable Outputs
