17.13.13 [022] Configuration Database Corrupt
Alert
Electronics Failed
Cause
There is a NVM checksum mismatch in the core processor's configuration memory. This alert applies to the
standard core processor only.
Recommended actions
1. Ensure that all wiring compartment covers are installed correctly.
2. Ensure that all transmitter wiring meets specifications and that all cable shields are properly
terminated.
3. Check the drain wires.
a) Verify that the drain wires from the 4-wire cable are properly landed.
b) Verify that the drain wires are landed outside the core processor housing.
c) If the drain wires are landed inside the core processor housing, cover them by the foil shield for
their full length until they land under the ground screw.
4. Ensure that all meter components are grounded properly.
5. Evaluate the environment for sources of high electromagnetic interference (EMI) and relocate the
transmitter or wiring as necessary.
6. Reboot or power-cycle the transmitter to see if the alert clears.
7. If the alert persists, replace the core processor.
17.13.14 [024] Program Corrupt (Core Processor)
Alert
Electronics Failed
Cause
There is a checksum mismatch in the core processor's program section. This alert applies to the standard core
processor only.
Recommended actions
1. Ensure that all wiring compartment covers are installed correctly.
2. Ensure that all transmitter wiring meets specifications and that all cable shields are properly
terminated.
3. Check the drain wires.
a) Verify that the drain wires from the 4-wire cable are properly landed.
b) Verify that the drain wires are landed outside the core processor housing.
c) If the drain wires are landed inside the core processor housing, cover them by the foil shield for
their full length until they land under the ground screw.
Configuration and Use Manual
Troubleshooting
MMI-20025166
March 2019
Configuration and Use Manual
267
