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Troubleshooting Tables

2.

If connections are okay, you must run the SCSI diagnostic

(Chapter 9) or utilities (Chapter 13) to isolate a media or
controller problem.

See Chapter 7 for information on specific storage devices.
Figure 7–3 shows internal cable routing, and Figure 7–5
shows power cable routing. Figure 7–4 shows recommended
SCSI ID settings and drive placement.

Table 10–13 Drive Problems

Symptom

Possible Cause

Corrective Action

Drive does not work.

Two SCSI identifiers
are set to the same ID
number.

In console mode, enter the
SHOW DEVICE command to
check current settings. Reset
each SCSI ID to a unique
number.

A cable is loose.

Verify that all cables
connections are correct and
secure.

A drive is defective.

Run diagnostics to isolate the
fault to a FRU. Replace the
FRU.

Network
Problems

Table 10–14 describes network problems. If the corrective
actions do not correct a problem:

1.

Verify that all cable connections are correct and secure.

2.

Run NI diagnostics in service mode (for extended testing
capabilities). See Chapter 9.

Table 10–14 Network Problems

Symptom

Possible Cause

Corrective Action

An NI error message
appears when verifying
the Ethernet.

A thickwire/10BASET
terminator or cable was
not installed.

Attach an appropriate Ethernet
terminator.

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Summary of Contents for DEC 3000 600 AXP

Page 1: ...DEC 3000 Models 600 600S AXP and 800 800S AXP Service Information Order Number EK FLSPC SV A01 Digital Equipment Corporation Maynard MA...

Page 2: ...PS is a trademark of MIPS Computer Systems Open Software Foundation is a trademark and Motif OSF OSF 1 and OSF Motif are registered trademarks of Open Software Foundation Inc ISDN is a registered trad...

Page 3: ...Overview 2 1 Serial ROM Jumpers 2 2 Console Security 2 3 ROM Update 2 7 Storage Devices 2 8 Memory Configuration 2 11 3 Removal and Replacement Procedures Overview 3 1 Locating Field Replaceable Unit...

Page 4: ...vice Mode 4 10 ASIC Diagnostic 4 13 NVR Diagnostic 4 14 MEMORY Diagnostic 4 16 SCSI Diagnostic 4 20 NI Diagnostic 4 23 SCC Diagnostic 4 26 ISDN Diagnostic 4 29 TURBOchannel Testing 4 31 5 Troubleshoot...

Page 5: ...ly 8 14 Lights and Switch Module 8 16 Power Supply 8 18 RZxx Disk Drives 8 22 Regulator Module 8 27 I O Module 8 29 Fans 8 34 Memory Mother Board 8 37 Memory Module 8 40 System Module 8 43 System Cabl...

Page 6: ...the H9A00 AJ Cabinet Installation Procedure 12 1 Part III Common System Information 13 Using the Console and Utilities Commands Overview 13 1 Console Commands List 13 1 BOOT 13 2 BOOT Command Paramete...

Page 7: ...iagnostic Status Error Messages 14 20 ISDN Diagnostic Status Error Messages 14 21 SCC Diagnostic Status Error Messages 14 23 SCSI Diagnostic Status Error Messages 14 25 NI Diagnostic Status Error Mess...

Page 8: ...pdate Jumper 2 7 2 4 Example of a Memory Bank 2 12 3 1 System Major Assembly View Front 3 4 3 2 System Power Cable Routing 3 5 3 3 SCSI Disk Cable Routing 3 6 3 4 Disk Power Cabling 3 7 3 5 Cable Loca...

Page 9: ...t SCSI ID Settings for Drives 7 12 7 5 Power Cabling 7 13 7 6 Memory Bank Layout 7 14 8 1 FRU Locations Right Side 8 4 8 2 FRU Locations Left Side 8 5 8 3 Removing the Top Cover 8 7 8 4 Removing the F...

Page 10: ...nit to the Chassis Slide Assembly 11 19 11 10 Installing the Faceplate Mounting Brackets 11 21 11 11 Installing the Faceplate 11 22 11 12 Installing the Rear Support Bracket 11 24 11 13 Rear View of t...

Page 11: ...6 15 16 13 RZ28 Fixed Disk Drive SCSI ID Settings 16 16 Tables 1 Parts Description xvi 2 DEC 3000 Model 600 600S AXP Systems Reference Documentation xviii 3 DEC 3000 Model 800 800S AXP Systems Referen...

Page 12: ...6 5 6 NVR LED Codes Action Table 5 7 5 7 SCC LED Codes 5 7 5 8 SCC LED Codes Action Table 5 8 5 9 NI LED Codes 5 9 5 10 NI LED Codes Action Table 5 10 5 11 ISDN LED Codes 5 11 5 12 ISDN LED Codes Acti...

Page 13: ...SI Diagnostic Subtests 9 17 9 13 SCSI Error Identification 9 18 9 14 NI Diagnostic Subtests 9 19 9 15 NI Error Identification 9 20 9 16 SCC Diagnostic Subtests 9 21 9 17 SCC Error Identification 9 22...

Page 14: ...ing Conventions 13 4 13 2 SCSI Utility Options 13 58 13 3 Erasing a Hard Disk 13 59 13 4 Formatting a Diskette 13 61 13 5 Verifying a Disk 13 61 14 1 Power Up Test Serial ROM Codes 14 2 15 1 DEC 3000...

Page 15: ...replace failed or damaged field replaceable units FRUs Audience This manual is a support and reference document for Digital services personnel who perform maintenance work on the DEC 3000 Model 600 60...

Page 16: ...the DEC 3000 Model 800 800S AXP system The chapters include a system overview configurations FRU removal and replacements diagnostics troubleshooting and rackmount installation III Common System Info...

Page 17: ...Key A key name in a box used in text and examples means that you press that key on your keyboard Optional The information contained within these brackets is optional Required The information contained...

Page 18: ...PL OG DEC 3000 Model 600 600S AXP Setting Up Your Workstation Quick Card EK SNDWS QC DEC 3000 Model 600 600S AXP Setting Up Your Server Quick Card EK SNDSR QC DEC 3000 Model 600 600S AXP Technical Sum...

Page 19: ...800 800S AXP Technical Summary EC N0094 51 Digital Support Centers Availability Digital services representatives are available at Digital Support Centers for on site warranty and service contract cust...

Page 20: ...le 4 Telephone Numbers of Digital Support Centers Country Telephone Number United States 1 800 354 9000 Canada 1 800 267 5251 Canada Quebec 1 800 267 2603 United Kingdom 44 256 59200 France 33 9295511...

Page 21: ...n Part I provides information specific to the DEC 3000 Model 600 600S AXP system This part includes the following chapters Chapter Title 1 System Overview 2 System Configuration 3 Removal and Replacem...

Page 22: ...ementation of the Alpha AXP architecture The DEC 3000 Model 600 AXP is a high performance desktop workstation that may be mounted in a BA47X AA vertical floor stand or placed on a desktop The DEC 3000...

Page 23: ...components System unit which includes System module I O Module Memory mother board MMB Memory SIMMs Mass storage shelf Power supply Monitor Keyboard Mouse Server The DEC 3000 Model 600S AXP system in...

Page 24: ...The addresses for main memory I O and the Bcache are controlled by the ELVIS chip I O Module The DEC 3000 Model 600 600S AXP I O module SPIOMOD Figure 1 2 contains all of the internal and external I O...

Page 25: ...PALS BCache Mem Controller MSI PALS MemCtl I O Datapath Slices MMB Connector MMB Connector MMB Connector MMB Connector TURBOchannel Gate Array TC TURBOchannel MemCtl SGotl Scatter Gather Map IO Modul...

Page 26: ...SCSI 53CF94 SCSI Fixed SCSI Disk 0 Fixed SCSI Disk 0 Removable SCSI Disk TCDS ASIC GPO 0 CORE I O ASIC 85C30 Serial 85C30 Serial TC0 TC2 TC0 TC2 Syscard I O Pclk 256 KB FLASH Memory 256 KB FLASH Memo...

Page 27: ...nce Expandable from 16 MB to 512 MB of memory Memory expands using either 2 4 8 16 or 32 MB DRAM SIMMs A 2 MB secondary cache Improves speed and performance Internal and external SCSI options Increase...

Page 28: ...ice grade output capabilities Choice of operating systems Currently choice of OpenVMS Alpha AXP and DEC OSF 1 Alpha AXP Access to an integrated computing environment The best features of both timeshar...

Page 29: ...0 Model 600 600S AXP System Front Feature Function Power OK indicator light When lit indicates that the system unit is on Lower hatch Pull down door that covers the serial number and system model numb...

Page 30: ...15 16 17 MLO 008606 Table 1 2 DEC 3000 Model 600 600S AXP System Rear Feature Function TURBOchannel slot 01 Connect a TURBOchannel option In Figure 1 4 slot 0 contains a graphics option TURBOchannel s...

Page 31: ...t presently accessible for use Connect an ISDN network cable Audio port Connect a voice grade audio output cable Alternate console switch A toggle switch used to switch to either a graphic or an alter...

Page 32: ...Synch Asynch full modem communications port Connect to a communications device such as a printer plotter modem or console terminal D External SCSI port Connect small computer system interface SCSI pe...

Page 33: ...en removing upgrading or replacing either storage devices or memory record the present conditions before making any changes Record the conditions again after the removal replacement or upgrade is comp...

Page 34: ...rs The jumper must be installed in location 0 and all other serial ROM jumpers must be removed Caution Installing multiple jumpers can cause permanent damage to the system module Moving the jumper fro...

Page 35: ...ommands Authorized users can access the console commands by using the following privileged commands BOOT with parameters DEPOSIT EXAMINE FIND HALT INITIALIZE REPEAT SET SHOW START TEST The unprivilege...

Page 36: ...the secure jumper in the off position disabled and on position enabled Figure 2 2 Secure Jumper MLO 009376 Secure System Off On Enabling the Password Once you enter and confirm your password then ena...

Page 37: ...The prompt PSWD0 appears 4 Enter your old password The password must be exactly 16 hexadecimal characters 0 through F PSWD0 ENTER_OLD_PASSWORD Return The prompt PSWD1 appears 5 Enter your new passwor...

Page 38: ...OFF 2 Move the secure jumper from the I O module to the off position Restoring the Console Password If you forget the console password and you need a new password to gain access to the privileged stat...

Page 39: ...jumper in the disabled position and the enabled position The factory default setting is in the enabled position Figure 2 3 ROM Update Jumper MLO 009377 Off On ROM Update In the enabled position the RO...

Page 40: ...HOW DEVICE to verify that the replacement device is correct SHOW DEVICE Return 6 Go to Chapter 13 and run the disk verifier diagnostic Adding SCSI Drives When you add a SCSI drive you must configure t...

Page 41: ...age Devices 4 Install the device 5 At the console prompt enter SHOW DEVICE to verify that the device installation is correct SHOW DEVICE Return 6 Go to Chapter 13 and run the disk verifier diagnostic...

Page 42: ...Out Out Out RZ2x 1 Out Out In RZ2x 2 Out In Out Factory installed RZ2x 3 Out In In RRD42 4 In Out Out Open ID 6 In In In SCSI Controller 7 In In Out In Attached Out Removed Table 2 2 lists the recomm...

Page 43: ...Model 600 600S AXP system the banks are numbered 0 through 3 DEC 3000 M600 Memory 96 Mbytes BANK MEMORY_SIZE START_ADDRESS 0 032 Mbytes 0x00000000 1 032 Mbytes 0x02000000 2 032 Mbytes 0x04000000 3 00...

Page 44: ...Memory Configuration Rules When installing memory you must follow these configuration rules Each memory slot with the same number must be filled with sets of eight SIMMs The eight memory SIMMs in a s...

Page 45: ...llowing table lists the part numbers for 2 4 8 16 and 32 MB memory SIMMs Part Number Description 54 21139 BA 2 MB Memory SIMM 54 21139 CA 4 MB Memory SIMM 54 21139 DA 8 MB Memory SIMM 54 22389 AA 16 M...

Page 46: ...ting field replaceable units FRUs Cable routing BA47X AA vertical floor stand System cover Fixed media devices Removable media devices Drive shelf TURBOchannel option SIMMs I O board System board Powe...

Page 47: ...the removal replacement procedure Antistatic Precautions Anytime you remove or replace a module in the DEC 3000 Model 600 600S AXP system you must take antistatic precautions To use the antistatic mat...

Page 48: ...associated number showing the location in Figure 3 1 FRU Table Table 3 1 FRU Table FRU Refer to Figure 3 1 Compact disc or removable media optional Drive bracket Fixed disk drives Drive shelf TURBOch...

Page 49: ...Locating Field Replaceable Units Figure 3 1 System Major Assembly View Front 1 2 3 4 5 6 7 8 9 10 MLO 011159 3 4...

Page 50: ...Cable Routing System Power Cable Routing Figure 3 2 illustrates the system power cable connections and routing These cables are part of the H7816 AA power supply Figure 3 2 System Power Cable Routing...

Page 51: ...uting SCSI Disk Cable Routing Figure 3 3 shows the SCSI disk drive cable PN 17 03487 01 routing and placement of drives within the DEC 3000 Model 600 600S AXP Figure 3 3 SCSI Disk Cable Routing MLO 01...

Page 52: ...Cable Routing Disk Drive Power Cable Routing Figure 3 4 shows the disk drive power cable PN 17 03489 01 connections and routing Figure 3 4 Disk Power Cabling MLO 011163 3 7...

Page 53: ...emove the BA47X AA vertical floor stand use the next procedure Step Action Refer to Figure 3 5 1 Shutdown the system 2 Power down the system 3 Disconnect all cables from the power source and then from...

Page 54: ...ration MLO 011160 Back View of System 1 Step Action Refer to Figure 3 6 4 With the aid of an assistant lift the floor stand and unit upright by grasping them as shown in Figure 3 6 Caution Due to the...

Page 55: ...Figure 3 7 5 Place the floor stand and system on the edge of a table laying the system with the top side facing down Be careful not to either scratch the top or drop the system 6 While holding the sys...

Page 56: ...3 7 Removing the Floor Stand MLO 011164 2 3 Step Action Refer to Figure 3 8 7 If necessary remove the floor stand mounting plate to access modules inside the system You need to remove five screws sec...

Page 57: ...BA47X AA Vertical Floor Stand Figure 3 8 Removing the Mounting Plate MLO 011165 4 5 3 12...

Page 58: ...ce the floor stand Part Qty Refer to Floor stand cable guide 1 Figure 3 5 System 1 Figure 3 5 Floor stand base 1 Figure 3 7 Floor stand mounting plate 1 Figure 3 8 Mounting plate screws 4 Figure 3 8 R...

Page 59: ...use the next procedure Step Action Refer to Figure 3 9 1 Shutdown the system 2 Power off the system 3 If the your system is mounted in a floor stand then remove the floor stand using the BA47X AA Ver...

Page 60: ...System Cover Figure 3 9 Removing the System Cover MLO 008608 2 2 1 0 1 3 15...

Page 61: ...e describes the parts you need to replace the system cover Part Part Number Qty Refer to Captive screw 12 32249 01 1 Figure 3 9 Cover 70 29546 01 1 Figure 3 9 Replacement Reverse all steps in the remo...

Page 62: ...e replacement procedure for the specific option Removal To remove fixed media devices from the system use the next procedure Step Action Refer to Figure 3 10 1 Remove the system cover See the section...

Page 63: ...ibes the parts you need to replace fixed media devices Part Part Number Qty Refer to Drive power connector 17 03252 01 1 Figure 3 10 Long SCSI cable 17 03487 01 1 Figure 3 10 Retaining spring 74 39211...

Page 64: ...Follow the replacement procedure for the specific option Removal Use the following procedure to remove either a CDROM PN RRD42 AA tape drive PN TZK10 FM or TZ30 or the fixed half height 3 5 inch disk...

Page 65: ...Removable Media Devices Figure 3 11 Loosening the Screws on the Bracket MLO 011167 1 3 20...

Page 66: ...3 Position the drive bracket on its side to remove the four screws that mount the drive to the bracket Remove the drive from the bracket 4 Remove the power cable connector attached to the drive 5 Rem...

Page 67: ...a Devices Figure 3 12 Removing a Removable Media Device MLO 011168 A T L Z 0 6 B R X 2 6 C T Z K 1 0 D T Z 3 0 E R R D 4 2 A B C D E AUDIO OUT GND R L 0 1 2 ID SELECT MODE F GND GND DC INPUT 12V 10 5V...

Page 68: ...devices Part Part Number Qty Refer to Screws bracket to chassis 4 Figure 3 11 Screws drive to bracket 4 Figure 3 12 Drive power connector cable 17 03489 01 1 Figure 3 12 Long SCSI cable 17 03487 01 1...

Page 69: ...shelf from the system use the next procedure Step Action Refer to Figure 3 13 1 Remove the system cover See the section Removing the System Cover 2 Loosen the four captive screws mounted on the front...

Page 70: ...Drive Shelf Figure 3 13 Disconnecting the Cables and Loosening the Screws from Drive Shelf A T L Z 0 6 B R X 2 6 C T Z K 2 0 D T Z 3 0 E R R D 4 2 A B C D E MLO 009206 2 1 3 25...

Page 71: ...e shelf tilt the shelf forward allowing access to the power cable connector Disconnect the power connector attached to the power cable 5 From the rear tilt the drive plate assembly forward completely...

Page 72: ...Drive Shelf Figure 3 14 Removing the Drive Shelf MLO 011169 A TL Z0 6 B RX 26 C TZ K1 0 D TZ 30 E RR D4 2 A B C D E 4 3 3 27...

Page 73: ...r Qty Refer to Captive screws 12 32249 0 2 Figure 3 13 Short SCSI cable 17 03488 01 1 Figure 3 13 Connector Power distribution harness part of power supply H7816 AA 1 Figure 3 14 Drive plate assembly...

Page 74: ...option use the next procedure Step Action Refer to Figure 3 15 1 Disconnect any external connections to the TURBOchannel in the rear of the system 2 Remove the system drive shelf this may not be nece...

Page 75: ...1170 1 2 3 Part Numbers The following table describes the parts you need to replace a TURBOchannel option Part Part Number Qty Refer to Screws PAN 6 32 90 09984 07A 1 Figure 3 15 Standoffs 1 Figure 3...

Page 76: ...3000 Model 600 600S AXP system antistatic precautions must be taken Refer to the section Antistatic Precautions Removing the SIMMs Use the next procedure to remove a SIMM Step Action Refer to Figure 3...

Page 77: ...ing the Memory Mother Board MLO 009379 1 Step Action Refer to Figure 3 17 3 To remove the SIMMs and a Release the clip located at both ends of the SIMM b Tilt the board forward at a 30 degree angle c...

Page 78: ...SIMMs Figure 3 17 Removing the SIMMs 2 3 MLO 011171 Part Numbers The following table describes the parts you need to replace SIMMs 3 33...

Page 79: ...eld on the replacement module Precautions Anytime you replace a module in the DEC 3000 Model 600 600S AXP system antistatic precautions must be taken Refer to the section Antistatic Precautions Remova...

Page 80: ...hat secure the I O board Slide the brackets toward the front of the unit Remove the transport brackets to avoid damaging any components on the system card and 5 Lift the I O board straight up by apply...

Page 81: ...I O Board Figure 3 18 Removing the I O Board 1 2 3 3 4 MLO 011172 3 36...

Page 82: ...Set the environmental variables just as they were set on the board you are replacing Refer to Chapter 13 SET Command Parameters Step Action Refer to Figure 3 20 9 Verify that the SECURE system jumper...

Page 83: ...es the parts you need to replace an I O board Part Part Number Qty Refer to Short SCSI cable 17 03488 01 1 Figure 3 18 Screws left bracket 6 32 pan 90 09984 07 2 Figure 3 18 Screws right bracket 6 32...

Page 84: ...n the DEC 3000 Model 600 600S AXP system antistatic precautions must be taken Refer to the section Antistatic Precautions Removal To remove a system board use the next procedure Step Action Refer to F...

Page 85: ...5 Part Numbers This table describes the parts you need to replace the system board Part Part Number Qty Refer to MMB 54 21815 01 6 Figure 3 21 Connectors power cable 3 Figure 3 21 Screws 6 32 pan 90 0...

Page 86: ...System Board Part Part Number Qty Refer to System board 54 23153 03 1 Figure 3 21 Replacement Reverse all the steps in the removal procedure to install the CPU board 3 41...

Page 87: ...Refer to Figure 3 22 1 Remove the drive shelf See the section Removing the Drive Shelf 2 Disconnect all power connectors and 3 Remove the four screws located on the front and back of the system chass...

Page 88: ...es the parts you need to replace the power supply Part Part Number Qty Refer to Screws 6 32 pan power supply mounting front 90 09984 07 2 Figure 3 22 Screws 6 32 pan power supply mounting back 90 0998...

Page 89: ...opics are contained in this chapter Power on diagnostics FRU Code table List of diagnostics Running single multiple tests Running a test continuously Entering exiting console and service mode Diagnost...

Page 90: ...diagnostics message See the following table for further explanation of this example DEC 3000 M600 Digital Equipment Corporation System conducting power up tests Devnam Devstat CPU OK KN17 BA V3 0 S4A...

Page 91: ...perly a thickwire loopback connector is missing or an NI logic problem in the system DEC 3000 M600 Digital Equipment Corporation System conducting power up tests Devnam Devstat CPU OK KN17 BA V3 0 S4A...

Page 92: ...em power up tests detected errors See your system documentation for more information FRU Code Table System Device FRU Codes Table 4 1 shows the system device FRU codes that appear in error messages an...

Page 93: ...evice FRU Codes Table 4 3 shows the SCSI device FRU codes and their meaning Table 4 3 TURBOchannel Options FRU Codes FRU Code Meaning 1TL SCSI device on bus A internal Target T Logical unit L for exam...

Page 94: ...at To obtain a diagnostic sub test listing enter the following T EST device name Return Note You must be in either console or service mode to obtain a listing Example The next example shows the subtes...

Page 95: ...ent Table 4 4 describes the diagnostic environments and how to access them Table 4 4 Diagnostics Environments Environment To Access Requirements Console Enter the following at the prompt SET DIAG_SECT...

Page 96: ...Return Running Multiple Diagnostic Tests Diagnostics may be linked together in different combinations depending on your needs Diagnostic tests are executed one at a time in the order you specify on th...

Page 97: ...nnectors Otherwise all of these tests can be run in console mode Diagnostics that run in console mode also run in service mode The next example starts testing the SCC diagnostic then the ASIC diagnost...

Page 98: ...r Ctrl C at the console R T MEM NVR Return Entering Exiting Console and Service Mode Entering Console Mode You may enter console mode by performing one of the following Note Perform a system shutdown...

Page 99: ...bit and resumes processor execution See Chapter 13 Note If memory tests are run and the contents of memory is changed then the CONTINUE command causes a system failure This is a normal operation since...

Page 100: ...DIAG_SECTION 1 keeps you in the diagnostic environment BOOT Issuing the BOOT command initiates a system bootstrap operation See Chapter 13 CONTINUE Issuing the CONTINUE command clears the RC State Fla...

Page 101: ...replaceable unit FRU Running ASIC Diagnostics To select and execute the ASIC diagnostic and or subtests enter the following T EST device name sub test Return Example The next example executes the ASIC...

Page 102: ...agnostic ensures the integrity of the TOY NVR controller located on the I O module The NVR diagnostic tests 50 bytes of non volatile RAM NVR along with an NVR register test initiation sequence The TOY...

Page 103: ...a list of NVR diagnostic subtests and their description Table 4 7 NVR Diagnostic Subtests Subtests Description TOY Executes the following diagnostic tests Clock test Assure clock is ticking test Cloc...

Page 104: ...detects address and data that is stuck at faults as well as performs ECC testing of memory The memory diagnostic is executed when Power on occurs Console mode is entered and the MEMORY diagnostic sel...

Page 105: ...t 00200000 08000000 T STS MEM WR DATA ADDR 07FFFFFC T STS MEM RD DATA ADDR 07FFFFFC T STS MEM LLSC Test ADDR 00200000 T STS MEM CLR MEM ADDR 00200000 08000000 T STS MEM WR 00200000 ADDR 07FFFFFC OK Th...

Page 106: ...b test Default values are used when option inputs are invalid or exceed their ranges Table 4 10 lists the memory options and their description Table 4 10 Memory Test Options Option Default Description...

Page 107: ...ibes the memory error code Table 4 11 Memory Error Code Description Error Reporting Value Description 8 Extended error code prefix x Bank 0 to 3 y SIMM 0 to 7 for data errors in only one SIMM SIMM 8 t...

Page 108: ...SIMM 4 SIMM 5 SIMM 2 SIMM 3 SIMM 6 SIMM 7 Slot 2 Slot 1 Bank 3 Bank 2 Bank 0 Bank 1 MMB 0 MLO 011158 MMB 0 MMB 1 SCSI Diagnostic Overview SCSI diagnostic testing verifies several areas of the SCSI su...

Page 109: ...p error test and minimal device test Available SCSI utilities Provide status information on SCSI devices Spin up and erase format hard disks Erase format floppy diskettes Execute disk verifier testing...

Page 110: ...raser Utility Any mode FORMAT Refer to Floppy Formatter Utility Any mode VERIFY Refer to Disk Verifier Utility Any mode INIT Initializes the drive Any mode Lists all subtests Any mode 1Does not requir...

Page 111: ...er 14 I O Module 1xy SCSI See Chapter 14 SCSI controller A 2xy SCSI See Chapter 14 SCSI Controller B NI Diagnostic Overview The NI diagnostic verifies that the LANCE chip is operational The diagnostic...

Page 112: ...wire has been selected To select and execute the NI diagnostic or subtests enter the following T EST device name sub test Return Example The next example selects and executes the NI diagnostic T NI Re...

Page 113: ...gnostic can only be executed in service mode DIAG_SECTION 2 Error Reporting All reported errors contain a hexadecimal longword of data and FRU code to identify the failing FRU When the diagnostic enco...

Page 114: ...esults of when the loopback connector is reinstalled and the unit is powered up T NI Return Results T STS NI Net ADDR ROM Test T STS NI Lance Reg Test T STS NI Init Test T STS NI Int Lpbk and DMA Test...

Page 115: ...asynchronous mode The diagnostic may be executed Upon power up If server set console command SET SERVER In console mode In service mode Running SCC Diagnostics To select and execute the SCC diagnosti...

Page 116: ...gnals Lists the subtests 1Requires modem loopback PN 29 24795 Testing in service mode DIAG_ SECTION 2 Error Reporting All reported errors contain a hexadecimal longword of data and a FRU code to ident...

Page 117: ...s Internal digital and analog loopback Tone output DMA The self test may be executed Upon power up In console mode In service mode Running ISDN Diagnostics To select and execute the ISDN diagnostic or...

Page 118: ...ORD1 Record Service PLAYBACK1 Playback of recorded message Service REPEAT1 Immediate playback of message Service List subtests 1Requires headset to perform diagnostics Error Reporting All reported err...

Page 119: ...URBOchannel graphics option Boots the operating system using a TURBOchannel option The device name for a TURBOchannel option is TC TC TURBOchannel option TURBOchannel slot number A TURBOchannel option...

Page 120: ...ble then the test command fails If failure occurs then enter the following T dev_name ls Return This lists available scripts If an asterisk is at the end of a script it is an object script Object scri...

Page 121: ...TC1 INIT Return Additional Commands The following are additional commands that support the TEST command Command Description T dev_name cnfg Displays configuration on TC option T dev_name init Initial...

Page 122: ...Audio Console Firmware Introduction The troubleshooting techniques described in this section neither identify all possible problems nor do the suggested corrective actions remedy all problems Call th...

Page 123: ...splay of two 4 bit hexadecimal numbers at the rear of the system Use the diagnostic LEDs to help diagnose problems when the system is unable to set up the console This portion of the testing does not...

Page 124: ...ble 5 2 Serial ROM LED Codes LED Display HEX Code Solution Then Replace Finally Replace FF 2 3 o FE 2 3 o FD 2 3 oo FC 2 3 o FB Informational only never stops here o o FA 2 5 3 oo F9 2 5 3 ooo F8 2 5...

Page 125: ...SHOW ERROR command Diagnostic information in Chapter 4 Diagnostic error messages in Chapter 14 If the system does not enter console mode or if hex code DD is not displayed on the LEDs then use Table 5...

Page 126: ...ation using the SHOW ERROR command Diagnostic information in Chapter 4 If the system does not enter console mode or hex code DD is not displayed on the LEDs then replace the failing SIMM LED Display H...

Page 127: ...on the monitor screen If the system enters console mode then execute NVR diagnostics and interpret the error information using the SHOW ERROR command Diagnostic information in Chapter 4 Diagnostic er...

Page 128: ...ing the SHOW ERROR command Diagnostic information in Chapter 4 Diagnostic error messages in Chapter 14 If the system does not enter console mode or if hex code DD is not displayed on the LEDs then use...

Page 129: ...ed o oo o 4B Reserved o oo oo 4C Reserved o oo o 4D Reserved o oo o 4E Reserved o oo 4F Informational Only never stops here 1If replacing the I O module fixes the system then try reinstalling the orig...

Page 130: ...and interpret the error information using the SHOW ERROR command Diagnostic information in Chapter 4 Diagnostic error messages in Chapter 14 If the system does not enter console mode or if hex code DD...

Page 131: ...testing If an error occurs during this testing sequence then a hexadecimal code appears with FRU and error code information on the monitor screen If the system enters console mode then execute ISDN di...

Page 132: ...ED Codes The SCSI LED codes represent continued power on testing If an error occurs during this testing sequence then a hexadecimal code appears with FRU and error code information on the monitor scre...

Page 133: ...en 4 o oo o 65 1 then 3 2 4 then 5 o oo o 66 Reserved for future use o oo 67 Reserved for future use o o ooo 68 Reserved for future use o o oo 69 Reserved for future use o o o o 6A Reserved for future...

Page 134: ...ay hex code DD for console entry If the system does not enter console mode then use Table 5 15 and perform the specified steps in Table 5 16 to isolate the failed FRU No information appears other than...

Page 135: ...oo o E6 1 2 oo o E5 1 2 oo oo E4 1 2 ooo E3 1 2 ooo o E2 1 2 oooo E1 1 2 ooooo E0 Informational only never stops here o DF 1 2 o o DE 1 2 o o DD Console entry oooooooo 00 Console is about to be exite...

Page 136: ...84 code failure occurs during a BOOT command the probable cause for the failure is BOOT device is not present BOOT device is present but there is no media BOOT block is not found on the media Troubles...

Page 137: ...able or system module Reseat the I O module If the problem persists then replace the I O module and then the system module See Chapter 3 for location and procedure Power on display does not appear and...

Page 138: ...d Install the system software Refer to the software documentation for installation instructions Default recovery action is set to halt In console mode enter the SHOW AUTO_ ACTION command for proper se...

Page 139: ...n There is no monitor display Alternate console is enabled Verify that the alternate console switch setting is in the up position Verify that the monitor power LED and system are on The monitor screen...

Page 140: ...uses and suggested actions for keyboard problems If the suggested actions listed do not correct the problem then verify that all cable connections are secure If cable connections are correct then exec...

Page 141: ...solate the fault Replace the FRU Cables are terminated incorrectly Verify that the last device is correctly terminated Network Problems Table 5 22 lists the symptoms causes and suggested actions for n...

Page 142: ...FRU if test fails Audio Problems To isolate audio problems you must execute the ISDN diagnostics while in service mode for extended testing capabilities See Chapter 4 for details Console Secure Probl...

Page 143: ...000 Model 800 800S AXP system This part includes the following chapters Chapter Title 6 System Overview 7 System Configuration 8 Removal and Replacement Procedures 9 Diagnostic Testing 10 Troubleshoot...

Page 144: ...inch cabinet System Components The DEC 3000 Model 800 800S AXP system includes the following components System module Audio module I O Module Memory subsystem Power supply The DEC 3000 Model 800 800S...

Page 145: ...tion slots I O Module The I O module includes the following components TOY NVR Controller chip Two serial line controllers ISDN Interface with audio I O Two SCSI controllers Ethernet controller 256 KB...

Page 146: ...nterface AUI or thickwire or 10BASE T twisted pair cable The selection thickwire or twisted pair is software controllable SCSI Interface The SCSI interface consists of two separate channels using two...

Page 147: ...M24 DRAMs CPU Cache The DEC 3000 Model 800 800S AXP system contains a single chip processor and floating point running at 5 0 ns The processor is a superscalar superimplementation of the Alpha AXP arc...

Page 148: ...Front View Front View Front View Figure 6 1 shows the controls lights and devices on the front of the DEC 3000 Model 800 800S AXP system Table 6 1 describes their functions 6 5...

Page 149: ...Front View Figure 6 1 Front View Line In 1 2 3 4 5 MLO 007553 7 8 9 10 11 12 6 14 13 6 6...

Page 150: ...eck whether a fan has failed Front access door Cover the controls and lights Halt button Put the system in console mode Diagnostic display View error codes that indicate potential system problems Micr...

Page 151: ...Rear View Rear View Rear View Figure 6 2 shows the switches connectors and modules on the rear of the DEC 3000 Model 800 800S AXP system Table 6 2 describes their function 6 8...

Page 152: ...Rear View Figure 6 2 Rear View ISDN S3 1 3 4 5 6 8 10 11 MLO 010854 2 1 0 3 4 5 2 7 9 6 9...

Page 153: ...use extension cable Synchronous asynchronous communications port Connect a communications device such as a printer plotter modem or console terminal External SCSI port Connect Small Computer System In...

Page 154: ...4 5 6 System Module Cache CPU Options Slot Memory Array Octets TURBOchannel Interface ASIC I O Module 33 33 156 312 39 15 19 28 Datapath Slices 4 ASICs Scatter Gather Map Address Path ASIC Options Sl...

Page 155: ...erview This chapter covers the following topics Jumper Locations I O Module Jumpers Console Security Storage Devices Configuring Storage Devices Internal Cable Routing Memory Configuration Memory Conf...

Page 156: ...grading storage devices then enter the console command SHOW CONFIG to see all current SCSI address settings If upgrading or replacing memory make sure all memory modules are of same type for each memo...

Page 157: ...Locations System Module Jumper Locations Figure 7 1 shows the location of jumpers and the serial ROM on the system module Table 7 1 describes each location Figure 7 1 System Module Jumper Locations 1...

Page 158: ...ature Description Comments Default Setting Test pins Used by engineering Serial ROM jumpers Jumper location 0 only Installed Serial ROM Serial ROM test port Clock divider jumpers Installed Flash ROM u...

Page 159: ...e Jumper Locations 1 2 3 4 5 6 7 MLO 011177 Table 7 2 I O Module Jumpers Feature Description Comments Default Setting Park location Used to store unused jumpers Active terminator enable In Enabled ter...

Page 160: ...xadecimal password You can use the characters 0 to 9 and A to F 6 Set the environment variable SECURE to ON The system prompts you to enter the old password once and the new password twice The passwor...

Page 161: ...ged state on a secured console enter the LOGIN command as follows LOGIN password RETURN Use the password you set with the SET PASSWORD command The password is not echoed or displayed Exiting the Privi...

Page 162: ...OSIT command DEP U Q N 1 1E0200088 0 Return 8 Power down the unit 9 Remove the I O module and install the secure jumper 10 Reinstall the I O module 11 Power up the unit 12 Enter the new password Stora...

Page 163: ...device Configure the new drive as follows 1 At the console prompt enter SHOW DEVICE for existing device information SHOW DEVICE Return 2 Set the SCSI address See Table 7 3 for the SCSI jumper setting...

Page 164: ...utilities Table 7 3 Recommended SCSI Jumper Settings Drive Recommended SCSI Address 2 1 0 RZ2x 0 Out Out Out RZ2x 1 Out Out In RZ2x 2 Out In Out Factory installed RZ2x 3 Out In In RRD42 4 In Out Out...

Page 165: ...Model 800 800S AXP system Figure 7 3 Internal Cable Routing I O Module Fixed Disk Fixed Disk Fixed Disk Fixed Disk Removable Media LSM Module Audio Module MLO 011214 LSM is the lights and switch modul...

Page 166: ...Internal Cable Routing Figure 7 4 Factory Default SCSI ID Settings for Drives MLO 007574 3 2 1 0 Power Cable Routing Figure 7 5 shows the internal power cable connections and routing 7 12...

Page 167: ...rrays memory modules 0 through 7 as shown in Figure 7 6 A slot consists of two banks because every memory array can be populated on both sides as shown Example The following example shows a memory con...

Page 168: ...ANK 6 BANK 5 BANK 4 SLOT 4 SLOT 3 SLOT 2 SLOT 1 MMB1 MMB0 MMB1 MMB0 MMB0 MMB1 SHOW MEMORY Return SHOW MEMORY DEC 3000 M800 Memory 144 Mbytes BANK MEMORY_SIZE START_ADDRESS 0 008 Mbytes 0x08000000 1 00...

Page 169: ...must be of the same type They must all be single or double sided Note If you violate the rules the memory size displayed by a SHOW MEMORY command is of lowest value memory module Identifying the SIMMs...

Page 170: ...System Cover Front Bezel Side Panels Rear Bezel Audio Module Assembly Lights and Switch Module Power Supply RZ Disk Drives Regulator Module I O Module Fans Memory Mother Board Memory Module System Mod...

Page 171: ...the removal replacement procedure Antistatic Precautions Anytime you remove or replace a module in the DEC 3000 Model 800 800S AXP system you must take antistatic precautions To use the antistatic mat...

Page 172: ...each FRU and the associated number showing the location in Figure 8 1 and Figure 8 2 Table 8 1 FRU Table FRU Figure Reference Front bezel Figure 8 1 Audio assembly Lights and switch module LSM Disks...

Page 173: ...Locating Field Replaceable Units Figure 8 1 shows the FRUs on the right side of the DEC 3000 Model 800 800S AXP system Figure 8 1 FRU Locations Right Side MLO 011217 1 2 3 4 5 6 7 8 4...

Page 174: ...Locating Field Replaceable Units Figure 8 2 shows the FRUs on the left side of the DEC 3000 Model 800 800S AXP system Figure 8 2 FRU Locations Left Side MLO 011218 8 9 10 11 12 13 14 15 8 5...

Page 175: ...esponsible for lost keys and will not provide keys It is the responsibility of customers to ensure that the system is secured They must record the key numbers stamped on the keys If the system is lock...

Page 176: ...System Cover Figure 8 3 Removing the Top Cover MLO 011219 1 2 Replacement To install the top cover reverse the removal steps 8 7...

Page 177: ...edure Step Action Refer to Figure 8 4 1 Shutdown the system 2 Power down the unit 3 Remove the top cover 4 Release the two tabs 5 Tilt the front bezel forward and down off the system Part Numbers Part...

Page 178: ...Front Bezel Figure 8 4 Removing the Front Bezel 1 MLO 011221 Replacement To install the front bezel reverse the removal steps 8 9...

Page 179: ...Figure 8 5 1 Shutdown the system 2 Power down the unit 3 Remove the top cover 4 Pull the panel towards you by grabbing the metal tabs 5 Lift up and remove the panel Part Numbers Part Part Number Quan...

Page 180: ...Side Panels Figure 8 5 Removing the Side Panel 2 MLO 011187 1 Replacement To install the side panel reverse the removal steps 8 11...

Page 181: ...dure Step Action Refer to Figure 8 6 1 Shutdown the system 2 Power down the unit 3 Disconnect the cables from rear 4 Remove the top cover 5 Lift the bezel up and out of the system Part Numbers Part Pa...

Page 182: ...Rear Bezel Figure 8 6 Removing the Rear Bezel 1 MLO 011220 Replacement To install the rear bezel reverse the removal steps 8 13...

Page 183: ...nit 3 Remove the top cover 4 Remove the front bezel 5 Remove the two removable rivets 6 Slide the audio module assembly out 7 Disconnect the audio cable from the rear of the audio module assembly and...

Page 184: ...Audio Module Assembly Figure 8 7 Removing the Audio Module Assembly 1 2 3 MLO 011221 Replacement To install the audio module assembly reverse the removal steps 8 15...

Page 185: ...ure 8 8 1 Shutdown the system 2 Power down the unit 3 Remove the top cover 4 Remove the right side panel 5 Disconnect the LSM cable 6 Remove the four removable rivets 7 Remove the LSM module Part Numb...

Page 186: ...Lights and Switch Module Figure 8 8 Removing the LSM Module 1 2 3 MLO 011222 Replacement To install the LSM module reverse the removal steps 8 17...

Page 187: ...e unit 3 Remove the top cover 4 Remove the front bezel 5 Remove both side panels 6 Disconnect the five power cables at the rear of power supply Figure 8 9 7 Disconnect the regulator cables 8 Lower the...

Page 188: ...Power Supply Figure 8 9 shows the power supply cabling for the DEC 3000 Model 800 800S AXP system Figure 8 9 Power Supply Cabling 1 MLO 011223 8 19...

Page 189: ...Power Supply Figure 8 10 Removing the Power Supply MLO 011224 3 4 2 8 20...

Page 190: ...30266 01 1 Side panels 70 29563 01 2 Power cable 17 03395 01 1 Mounting screws 4 Power supply H7883 YA 1 Regulator cable 17 03817 01 1 Regulator cable 17 03814 01 1 Regulator cable 17 03320 03 1 Repla...

Page 191: ...RZxx Disk Drives RZxx Disk Drives Overview This section describes how to remove the following RZ disk drives RZ24L E RZ25 E RZ25L E RZ26 E RZ26L E RZ28 E 8 22...

Page 192: ...the right side panel 5 Disconnect the power SCSI interface cables and Figure 8 11 6 Press the release tab 7 Slide the RZxx drive up and lift it out of the system 8 Record the SCSI ID setting for use o...

Page 193: ...RZxx Disk Drives Figure 8 11 Removing an RZxx Drive 1 2 4 3 MLO 011225 8 24...

Page 194: ...RZxx Disk Drives Figure 8 12 shows the default SCSI ID settings for disk drives in the DEC 3000 Model 800 800S AXP system Figure 8 12 Default SCSI ID Settings MLO 007574 3 2 1 0 8 25...

Page 195: ...k Drives Part Numbers Part Part Number Quantity Top cover 70 30266 01 1 Right side panel 70 29563 01 1 Disk drive RZ2x E Up to 4 drives Replacement To install an RZxx disk drive reverse the removal st...

Page 196: ...e next procedure Step Action Refer to Figure 8 13 1 Shutdown the system 2 Power down the unit 3 Remove the top cover 4 Remove the right side panel 5 Disconnect all connections to the regulator module...

Page 197: ...ide panel 70 29563 01 1 Regulator module 54 23128 01 1 Regulator module cable 17 03814 01 1 Regulator module cable 17 03815 01 1 Regulator module cable 17 03816 01 1 Regulator module cable 17 03817 01...

Page 198: ...system 2 Power down the unit 3 Remove the top cover 4 Remove the right panel 5 Disconnect all I O bulkhead connections 6 Remove any TURBOchannel modules 7 Disconnect the audio cable from the I O modu...

Page 199: ...I O Module Figure 8 14 I O Module Cable Connections 2 1 0 MLO 011227 ISDN S3 3 4 5 1 8 30...

Page 200: ...I O Module Figure 8 15 Removing the I O Module Side View MLO 011228 2 3 4 5 6 8 31...

Page 201: ...Module 54 21147 02 1 1See the DEC 3000 Model 800 800S AXP Options Installation Guide Replacement Before installing the new I O module ensure that The console secure jumper is set to the same setting a...

Page 202: ...LO 011177 Table 8 2 I O Module Jumper Locations Location Description Comments Default Setting Park location Used to store unused jumper Console secure jumper In enabled Out disabled Disabled Enet addr...

Page 203: ...n use the next procedure Step Action Refer to Figure 8 17 1 Shutdown the system 2 Power down the unit 3 Remove all bulkhead cables from rear 4 Face the front of the unit Carefully tilt the unit back s...

Page 204: ...Fans Figure 8 17 Removing a Fan 1 Front 2 3 4 MLO 011229 8 35...

Page 205: ...Fans Part Number Description Part Number Quantity Fan assembly 12 23609 12 3 Replacement To install the system fan reverse the removal steps 8 36...

Page 206: ...efer to Figure 8 18 1 Shutdown the system 2 Power down the unit 3 Remove the top cover 4 Remove the left side panel 5 Remove the plastic module spacer which holds the two adjacent MMBs together 6 Rele...

Page 207: ...Memory Mother Board Figure 8 18 Removing a Memory Mother Board MLO 011230 1 2 8 38...

Page 208: ...umbers Part Part Number Quantity Top cover 70 30266 01 1 Left side panel 70 29563 01 1 Memory mother board 54 21141 01 2 Module spacer 74 45215 01 2 Replacement To install the memory mother board reve...

Page 209: ...ocedure to remove a SIMM Step Action Refer to Figure 8 19 1 Shutdown the system 2 Power down the unit 4 Remove the left side panel 5 Remove the memory mother board and place on an antistatic mat 6 Rel...

Page 210: ...Memory Module Figure 8 19 Removing SIMMs 1 2 MLO 011231 8 41...

Page 211: ...4 21141 01 1 4 MB memory module 54 21139 CA 8 MB memory module 54 21139 DA Replacement To replace a SIMM perform the following steps Step Action Refer to Figure 8 19 1 Insert the SIMM at a 30 degree a...

Page 212: ...he unit 3 Remove the top cover 4 Remove both side panels 5 Disconnect the power and LSM cables from rear of the power supply 6 Disconnect the TURBOchannel cables three from the rear of unit 7 Remove t...

Page 213: ...System Module Figure 8 20 shows the system module power connections for the DEC 3000 Model 800 800S AXP system Figure 8 20 System Module Power Connections 1 MLO 011233 8 44...

Page 214: ...System Module Figure 8 21 shows the TURBOchannel connections for the DEC 3000 Model 800 800S AXP system Figure 8 21 TURBOchannel Connections ISDN S3 2 1 0 3 4 5 MLO 011234 2 8 45...

Page 215: ...00S AXP Figure 8 22 Removing the System Module MLO 011235 4 4 5 4 3 Part Numbers Part Part Number Quantity Top cover 70 30266 01 1 Right side panel 70 29563 01 1 Left side panel 70 29563 01 1 TURBOcha...

Page 216: ...moval steps See Figure 8 23 for system module jumper locations and Table 8 3 for a description of the jumpers Note Make sure that all captive rivets are in the out position and that the setting for th...

Page 217: ...System Module Figure 8 23 shows the locations of the jumpers on the system module Figure 8 23 System Module Jumper Locations 1 2 3 4 5 6 MLO 011000 8 48...

Page 218: ...odule Jumper Locations Location Description Comments Default Setting Test pins Used by engineering Serial ROM jumpers Jumper location 0 only Installed Serial ROM Serial ROM test port Clock divider jum...

Page 219: ...l Cable Routing Figure 8 24 shows the cable connections between modules and disk drives in the DEC 3000 Model 800 800S AXP system Figure 8 24 Internal Cabling I O Module Fixed Disk Fixed Disk Fixed Di...

Page 220: ...ting Figure 8 25 shows the power connections between the power supply disk drives and the system module Figure 8 25 Power Cabling I O Module Fixed Disk Fixed Disk Fixed Disk Fixed Disk Removable Media...

Page 221: ...following topics FRU Code Table Available Diagnostics Running Diagnostic Tests Entering and Exiting Console and Service Mode Diagnostics ASIC Diagnostic NVR Diagnostic Memory Diagnostic SCSI Diagnosti...

Page 222: ...support FRU reporting 001 System module 002 I O Module 003 LK Keyboard 004 Mouse pointing device 005 Audio module 006 Reserved TURBOchannel Option FRU Codes Table 9 2 lists the TURBOchannel FRU codes...

Page 223: ...nostic Listing Available Diagnostics The following diagnostics are available ASIC NVR MEM SCSI NI SCC ISDN TURBOchannel See the TURBOchannel Testing section in this chapter To obtain a list of subtest...

Page 224: ...Table 9 4 Diagnostics Environments Environment To Access Requirements Console Enter the following command SET DIAG_SECTION 1 Return Installation of the system Service Enter the following command SET...

Page 225: ...ode Loopback connectors You can specify individual tests or ranges of tests as follows T EST device name device name Return T EST device name device name Return T EST device name device name device na...

Page 226: ...diagnostics run until you press Ctrl C at the console prompt or until an error occurs Examples This example runs the MEMORY diagnostic continuously until you press Ctrl C at the console prompt R T ME...

Page 227: ...u have to shut it down See Chapter 13 To exit console mode and enter service mode enter the following command SET DIAG_SECTION 2 See Chapter 13 Entering Service Mode Some diagnostics require that the...

Page 228: ...ng all registers in a known state The system performs the ASIC diagnostic when you Power up the unit Enter console mode and select the ASIC diagnostic The diagnostic isolates faults to the FRU level R...

Page 229: ...failing FRU T ASIC 001 ASIC xxxxxxxx Table 9 6 lists ASIC diagnostic error messages and identifies which FRU to replace Table 9 6 ASIC Error Identification Test Failure Code FRU Code Failing Test Erro...

Page 230: ...nit Enter console mode and select the NVR diagnostic The diagnostic isolates faults to the FRU level Running NVR Diagnostics To run the NVR diagnostic and subtests use the TEST command T EST device na...

Page 231: ...a FRU code to identify the failing FRU T NVR 002 NVR xxxxxxxx Table 9 8 lists NVR diagnostic error messages and identifies which FRU to replace Table 9 8 NVR Error Identification Test Failure Code FRU...

Page 232: ...erved and tested by the serial ROM SROM code before the console is loaded The diagnostic isolates faults to the FRU level Running Memory Diagnostics To run the memory diagnostic and subtests use the T...

Page 233: ...rror ON OFF i On Initialize memory after tests ON OFF 1Must be a hexadecimal value Examples The next example runs the memory diagnostic T MEM Return The next example runs the memory diagnostic and the...

Page 234: ...STS MEM Wr AAAAAAAA Addr 0FFFFFFC T STS MEM FWD Rd AAAAAAAA Wr 55555555 Addr 0D000000 MCHK logout frame address 00088000 1st quadw 00000000 000001D8 exc_addr 00000000 0006D59E ID 00000000 00000019 fi...

Page 235: ...K 3 BANK 1 BANK 0 BANK 7 BANK 6 BANK 5 BANK 4 SLOT 4 SLOT 3 SLOT 2 SLOT 1 MMB1 MMB0 MMB1 MMB0 MMB0 MMB1 SCSI Diagnostic Overview The SCSI diagnostic verifies several areas of the SCSI subsystem includ...

Page 236: ...rmed in console mode plus a map error test and minimal device test Utilities Utilities perform the following tasks Provide status information on SCSI devices Spin up erase and format hard disks Erase...

Page 237: ...e DEVICE3 Tests SCSI devices Service 1Does not require any devices to be present on either SCSI bus 2This test runs only on the first device that responds to the TRANSFER test 3Removable media drives...

Page 238: ...SI Chapter 14 SCSI controller B 1x SCSI ID y logical unit number NI Diagnostic Overview The NI diagnostic verifies that the LANCE chip is operational The diagnostics also induce forced errors to ensur...

Page 239: ...To run the NI diagnostic and subtests use the TEST command T EST NI subtest Return Subtests Table 9 14 lists the NI diagnostic subtests Table 9 14 NI Diagnostic Subtests Subtests Description NAR Netw...

Page 240: ...FRU T NI 001 NI xxxxxxxx Table 9 15 describes the NI diagnostic error messages and identifies which FRU to replace Table 9 15 NI Error Identification Test Failure Code FRU Code Failing Test Error Cod...

Page 241: ...eturn Subtests Note You must connect the modem loopback to run the MODEM subtest or a failure occurs See Figure 6 2 feature for the location of the modem port Table 9 16 lists the SCC diagnostic subte...

Page 242: ...3 SCC xxxxxxxx Table 9 17 lists the SCC diagnostic error messages and which FRU to replace Table 9 17 SCC Error Identification Test Failure Code FRU Code Failing Test Error Code Replace 002 SCC See Ch...

Page 243: ...ists the ISDN diagnostic subtests Table 9 18 ISDN Diagnostic Subtests Subtest Description Mode INIT Initialize test Console REG Internal registers test Console TONE Audio output Service D_LOOP Interna...

Page 244: ...messages and identifies which FRU to replace Table 9 19 ISDN Error Identification Test Failure Code FRU Code Failing Test Error Code Replace 002 ISDN See Chapter 14 I O Module TURBOchannel Testing MIP...

Page 245: ...scripts for the selected device T EST device_name Return If no pst t script is present then the test fails If there is a failure you can display a list of scripts and run single test scripts Example...

Page 246: ...ected TURBOchannel option enter the following command T dev_name INIT Return Example The next example initializes the TURBOchannel option in slot 3 T TC3 INIT Return Additional Commands Other TEST com...

Page 247: ...oard Drives Network Audio Console Firmware Introduction The troubleshooting techniques described in this section neither identify all possible problems nor do the suggested corrective actions remedy a...

Page 248: ...stem Device FRU Codes Table 10 1 lists the system device FRU codes A code appears on your screen when a FRU fails Table 10 1 System Device FRU Codes Code FRU 000 Unknown or diagnostic does not support...

Page 249: ...ormation on a power up sequence failure Note the LED code displayed and go to the appropriate section Serial ROM LED Codes LED codes indicate what diagnostic is currently being executed when the unit...

Page 250: ...al ROM LED Error Codes LED HEX Codes 00 FF FE FD FC FB FA F9 F8 F7 F6 F5 F4 F3 F2 F1 F0 20 ASIC LED Codes The following LED codes represent continued power up testing If an error occurs during this te...

Page 251: ...action in the order listed 1 Verify that all memory modules are properly installed Reseat the MMBs and SIMMs if necessary 2 Verify that all power cables are connected correctly LED Code Description 20...

Page 252: ...Replace the NVR 3 Verify that all memory modules are properly installed Reseat the MMBs and SIMMs if necessary 4 Verify that all power cables are connected correctly This portion of the testing is not...

Page 253: ...This portion of the testing is not displayed on the monitor Table 10 4 SCC LED Error Codes LED Codes 40 41 42 43 44 45 46 LED code 47 is for the keyboard and I O module LED code 48 is for the mouse LE...

Page 254: ...ort Table 10 5 NI LED Error Codes LED Codes 50 51 52 53 54 55 56 57 58 59 5A ISDN LED Codes The following LED codes represent continued power up testing If an error occurs during this testing sequence...

Page 255: ...le mode then run the SCSI diagnostics and interpret the error information using SHOW ERROR command Diagnostic information Chapter 9 Diagnostic error messages Chapter 14 If the system does not enter co...

Page 256: ...ble 10 8 Console LED Error Codes LED Codes EF EE ED EC EB EA E9 E8 E7 E6 E5 E4 E3 E2 E1 E0 DF DE 84 Fail Message Overview The message 84 Fail is a general purpose failure message that can appear under...

Page 257: ...Model 800 800S AXP system The tables are organized as follows System Problems Monitor Problems Mouse Problems Keyboard Problems Drive Problems Network Problems Firmware Upgrade Problems Using the Tabl...

Page 258: ...place the regulator 1 Incorrect power supply harness connection Check the harness connectors Replace them as required All LEDs do not work The LSM module cable or system module failed See Chapter 8 fo...

Page 259: ...re documentation for installation instructions Set the console switch in the correct position Default recovery action is set to halt In console mode enter the SHOW AUTO_ACTION command to find the prop...

Page 260: ...om Possible Cause Corrective Action The screen is blank The alternate console is enabled Disable the alternate console Brightness and contrast controls adjusted incorrectly Adjust the monitor brightne...

Page 261: ...nable the pointer Keyboard Problems Table 10 12 describes keyboard problems If the corrective actions do not correct a problem 1 Verify that all cable connections are correct and secure 2 If the conne...

Page 262: ...E command to check current settings Reset each SCSI ID to a unique number A cable is loose Verify that all cables connections are correct and secure A drive is defective Run diagnostics to isolate the...

Page 263: ...rver system or the network Contact your system manager Defective NI interface Run the NI diagnostics TEST NI command with terminators attached If a test fails replace the faulty FRU Audio Problems To...

Page 264: ...ing Tables Table 10 15 Firmware Upgrade Problems Symptom Possible Cause Corrective Action Unable to complete firmware upgrade Jumpers on the system module and I O module are not set correctly See Chap...

Page 265: ...do not require a power controller Cabinet Location When a location for the cabinet is identified perform the following steps Steps Action 1 Move the cabinet to the selected location 2 Use an open end...

Page 266: ...es This pattern is repeated for the length of the rails Steps Action 1 Select a section of the cabinet rail where there is a 1 27 cm 0 50 inch space between two holes 2 Make a mark between the holes T...

Page 267: ...to rear cab rail only Hole 20 Hole 14 Hole 10 Hole 6 0 500 inch 0 500 inch 0 500 inch 0 625 inch 0 625 inch 0 625 inch 0 625 inch 0 625 inch 0 625 inch 0 625 inch Hole 4 Nut is attached to deflector p...

Page 268: ...quired materials Four 10 32 screws with integral washers Six clip nuts PN 90 07786 00 Top air deflector assembly assembled in previous section Install the top air deflector assembly Figure 11 2 as fol...

Page 269: ...ure 11 2 Installing the Top Air Deflector 1 2 3 3 MLO 011206 Assemble the Bottom Air Deflector and Baffle Subassembly Required materials Six 6 32 screws Bottom air baffle PN 74 46195 01 Bottom air def...

Page 270: ...le the bottom air deflector and baffle subassembly Figure 11 3 as follows Steps Action 1 Align the holes in the deflector with the holes in the baffle 2 Insert and tighten the six screws to secure the...

Page 271: ...e Bottom Air Deflector Assembly 1 2 3 3 MLO 011207 Install the Bottom Air Deflector Assembly Required materials Four 10 32 screws with integral washers 14 clip nuts PN 90 07786 00 Bottom air deflector...

Page 272: ...4 Install clip nuts in holes 6 10 14 and 20 on the front cabinet rails Install clip nuts in holes 6 10 20 and 23 on the rear cabinet rails See Figure 11 1 Assemble the Right Side Chassis Slide Subass...

Page 273: ...e slide mounting brackets to the chassis slide Do not tighten the two screws at the rear slide mounting bracket 3 Use four 8 32 screws to secure the slide mounting angle brace to the chassis slide Fig...

Page 274: ...ssembly Figure 11 5 as follows Steps Action 1 Count up 6 holes from the bottom of the installation area on the front and rear cabinet rails 2 Count up 10 holes from the bottom of the installation area...

Page 275: ...ft Side Chassis Slide Subassembly Required materials Eight 8 32 screws Eight nuts Two slide mounting brackets PN 74 46197 01 Chassis slide PN 12 18166 02 Slide mounting angle brace PN 74 45548 01 Note...

Page 276: ...s Steps Action 1 Orient the slide mounting bracket so the IEC end is facing out 2 Use four 8 32 screws to secure the slide mounting brackets to the chassis slide Do not tighten the two screws at the r...

Page 277: ...Metric IEC Tighten nuts only after installation is complete MLO 011251 1 1 2 3 Install the Left Side Chassis Slide Assembly Required materials Left side chassis slide assembly assembled in the previou...

Page 278: ...front and rear cabinet rails 2 Count up 10 holes from the bottom of the installation area on the front and rear cabinet rails 3 Align the chassis slide assembly to the sixth and tenth hole then secur...

Page 279: ...lation Procedure Figure 11 7 Installing the Left Side Chassis Slide Assembly MLO 011253 2 1 Install the Chassis Slide Support Brackets Required materials Three support brackets PN 74 45547 01 Six nuts...

Page 280: ...1 8 as follows Steps Action 1 Slide out the stabilizer bar to support the weight of the system being installed 2 Fully extend both chassis slide assemblies 3 Use the six nuts to secure the three suppo...

Page 281: ...4 1 2 3 Secure the System Unit to the Chassis Slide Assembly WARNING Two people are required to install the system Failure to do so could cause personal injury Digital does not recommend installing th...

Page 282: ...both chassis slide assemblies if not already out until they are fully extended 3 Use two people to carefully lift the system unit and place it on the extended chassis slide assemblies 4 Secure the sy...

Page 283: ...11 9 Securing the PE50A B9 D9 Unit to the Chassis Slide Assembly Scale 2 5 MLO 011255 1 2 2 Install the Faceplate Mounting Brackets Required materials Two 6 32 screws Six 10 32 screws Right mounting...

Page 284: ...stem Secure the left faceplate bracket using screws that are already in place on the power supply 2 Count up 2 holes 14 holes and 20 holes from the bottom of the installation area on the front cabinet...

Page 285: ...MLO 011256 1 2 Install the System Faceplate To install the faceplate PN 70 30322 01 snap the faceplate onto the tabs at the front of the system Figure 11 11 Note In Figure 11 11 the faceplate has two...

Page 286: ...Installation Procedure a blank used when no other drive is installed with the RZ26 Figure 11 11 Installing the Faceplate Optional Inserts for RZ26 Drive MLO 011257 11 22...

Page 287: ...gure 11 12 as follows Steps Action 1 On the rear cabinet rails count up 20 holes and 26 holes from the bottom of the installation area Install clip nuts on these holes if not already installed 2 Use t...

Page 288: ...odel 800 800S AXP system Table 11 1 describes these items Figure 11 14 shows the front switches lights jacks and removable media slots Table 11 2 describes these items Connect the system cables Figure...

Page 289: ...Installation Procedure Figure 11 13 Rear View of the System ISDN Hz S3 2 1 0 3 4 5 8 9 10 11 MLO 011259 1 2 3 4 5 6 7 11 25...

Page 290: ...asynch communications Connect to a communication device such as a modem External SCSI port Connect Small Computer System Interface SCSI peripheral devices Printer alternate console switch Select the...

Page 291: ...Installation Procedure Figure 11 14 Front View of the System Line In 1 2 3 4 5 6 7 8 9 10 11 MLO 011260 11 27...

Page 292: ...re present on the power supply On Off switch Turn the system on and off 0 Fan indicator light Check whether a fan has failed Halt button Put the system in console mode Diagnostic display View error co...

Page 293: ...ot require a power controller Cabinet Location When a location for the cabinet is identified perform the following steps Steps Action 1 Move the cabinet to the selected location 2 Use an open end span...

Page 294: ...hes This pattern is repeated for the length of the rails Steps Action 1 Select a section of the cabinet rail where there is a 1 27 cm 0 50 inch space between two holes 2 Make a mark between the holes...

Page 295: ...r cab rail only Hole 10 Hole 6 0 500 inch 0 500 inch 0 500 inch 0 625 inch 0 625 inch 0 625 inch 0 625 inch 0 625 inch 0 625 inch 0 625 inch Hole 2 Nut is attached to deflector plate MLO 011236 Hole 1...

Page 296: ...equired materials Four 10 32 screws with integral washers Four clip nuts PN 90 07786 00 Top air deflector assembly assembled in the previous section Install the top air deflector assembly Figure 12 2...

Page 297: ...or MLO 011237 1 2 3 Assemble the Bottom Air Deflector and Baffle Subassembly Required materials Six 6 32 screws Bottom air baffle PN 74 46159 01 Bottom air deflector PN 74 46158 01 Assemble the bottom...

Page 298: ...e holes in the baffle 2 Insert and tighten the six screws to secure the baffle to the deflector Figure 12 3 Installing the Bottom Air Deflector Assembly 1 2 3 MLO 011238 Install the Bottom Air Deflect...

Page 299: ...eflector assembly to the cabinet rails 4 Install clip nuts in holes 6 10 12 and 18 on the front cabinet rails Install clip nuts in holes 6 10 20 and 23 on the rear cabinet rails See Figure 12 1 Assemb...

Page 300: ...the slide mounting brackets to the chassis slide Do not tighten the two screws at the rear slide mounting bracket 3 Use four 8 32 screws to secure the slide mounting angle brace to the chassis slide...

Page 301: ...lide assembly Figure 12 5 Step Action 1 Count up 6 holes from the bottom of the installation area on the front and rear cabinet rails 2 Count up 10 holes from the bottom of the installation area on th...

Page 302: ...de Chassis Slide Assembly MLO 011239 1 2 Assemble the Left Side Chassis Slide Subassembly Required materials Eight 8 32 screws Eight nuts Two slide mounting brackets PN 74 46197 01 Chassis slide PN 12...

Page 303: ...eft side chassis slide subassembly Figure 12 6 as follows Steps Action 1 Orient the slide mounting bracket so the IEC end is facing out 2 Use four 8 32 screws to secure the slide mounting brackets to...

Page 304: ...tric IEC Tighten nuts only after installation is complete MLO 011251 1 1 2 3 Install the Left Side Chassis Slide Assembly Required materials Left side chassis slide assembly assembled in the previous...

Page 305: ...front and rear cabinet rails 2 Count up 10 holes from the bottom of the installation area on the front and rear cabinet rails 3 Align the chassis slide assembly to the sixth and tenth hole then secur...

Page 306: ...ion Procedure Figure 12 7 Installing the Left Side Chassis Slide Assembly Scale 2 5 2 1 MLO 011240 Install Chassis Slide Support Brackets Required materials Three support brackets PN 74 45547 01 Six n...

Page 307: ...ollows Steps Action 1 Slide out the stabilizer bar to support the weight of the system being installed if not already out 2 Fully extend both chassis slide assemblies 3 Use the six nuts to secure the...

Page 308: ...241 1 2 3 Secure the PE50A B9 D9 Unit to the Chassis Slide Assembly WARNING Two people are required to install the system Failure to do so could cause personal injury Digital does not recommend instal...

Page 309: ...ide out both chassis slide assemblies until they are fully extended 3 Use two people to carefully lift the system unit and place it on the extended chassis slide assemblies 4 Secure the system unit to...

Page 310: ...12 9 Securing the PE50A B9 D9 Unit to the Chassis Slide Assembly Scale 2 5 1 2 2 MLO 011242 Install the Faceplate Mounting Brackets Required materials Two 6 32 screws Four 10 32 screws Right mounting...

Page 311: ...system Secure the left faceplate bracket using the screws that are already in place on the power supply 2 Count up 12 holes and 18 holes from the bottom of the installation area on the front cabinet r...

Page 312: ...Installation Procedure Figure 12 10 Installing the Faceplate Mounting Brackets 1 2 MLO 011243 Install the Faceplate Required materials Faceplate PN 70 30304 01 Four 10 32 screws 12 20...

Page 313: ...he holes at the front of the cabinet 2 Secure the faceplate to the front of the cabinet with the four 10 32 screws Note In Figure 12 11 the faceplate has two option inserts The bottom insert is for an...

Page 314: ...cedure Figure 12 11 Installing the Faceplate Optional Inserts for RZ26 Drive MLO 011244 Install the Rear Support Bracket Required materials Two 6 32 screws Rear support bracket PN 74 45545 01 Four 10...

Page 315: ...s count up 20 holes and 23 holes from the bottom of the installation area Install clip nuts on these holes if not already installed 2 Use the two 6 32 screws to secure the rear support bracket to the...

Page 316: ...45 1 2 Power and Cabling Figure 12 13 shows the rear connectors switches and option slots on the DEC 3000 Model 800 800S AXP system Table 12 1 describes these items Figure 12 14 shows the front switch...

Page 317: ...Steps Action 1 Connect the keyboard mouse cable 2 Connect the monitor cable 3 Connect power cord There is no power controller 4 Connect any other necessary cables Figure 12 13 Rear View of the System...

Page 318: ...asynch communications Connect to a communication device such as a modem External SCSI port Connect small computer system interface SCSI peripheral devices Printer alternate console switch Select the...

Page 319: ...Installation Procedure Figure 12 14 Front View of the System Line In 1 2 11 10 9 8 7 6 5 4 3 MLO 011246 12 27...

Page 320: ...re present on the power supply On Off switch Turn the system on and off 0 Fan indicator light Check whether a fan has failed Halt button Put the system in console mode Diagnostic display View error co...

Page 321: ...both the DEC 3000 Model 600 600S AXP and DEC 3000 Model 800 800S AXP systems This part includes the following chapters Chapter Title 13 Using the Console and Utilities Commands 14 LED Codes and Statu...

Page 322: ...console command description contains a brief description of the command its format at least one example and associated parameters and qualifiers The following table lists the console commands and the...

Page 323: ...iven address TEST Runs diagnostics BOOT Description The BOOT command bootstraps the operating system Issuing the boot command with the fl fi flag or boot device option overrides the current default va...

Page 324: ...iers OpenVMS AXP Device Identifiers DEC OSF 1 AXP Device Identifiers Device Type DK RZ Fixed or removable disk MK TZ Tape ES Ethernet MOP protocol EZ Ethernet BOOTP protocol OpenVMS AXP Device Naming...

Page 325: ...UN of 0 would have the following OpenVMS AXP device naming convention DKA600 Note BOOT commands can either be in OpenVMS AXP or DEC OSF 1 AXP format when the system is operating under either OpenVMS A...

Page 326: ...CSI ID of 6 and an LUN of 0 and using the default flag values stored in the environment variable BOOTDEF_DEV BOOT DKA600 Return The next example performs a MOP boot to device ESA0 with the flags equal...

Page 327: ...e The next example changes the operating system from console mode to the program mode CONTINUE Return DEPOSIT Description The DEPOSIT command is used to write to memory I O and register locations from...

Page 328: ...lways quadword FR Floating Point register set F0 through F31 The data size is always quadword U Access to console private memory is allowed PC1 Program counter The data size is always quadword SP1 Sta...

Page 329: ...s 01234567 into location 00400000 and five subsequent locations D PM N 5 400000 01234567 Return To verify that the deposit worked properly enter the following E PM N 5 400000 Return Result PMEM 000000...

Page 330: ...10 01234567 89ABCDEF GPR 11 01234567 89ABCDEF GPR 12 01234567 89ABCDEF GPR 13 01234567 89ABCDEF GPR 14 01234567 89ABCDEF GPR 15 01234567 89ABCDEF GPR 16 01234567 89ABCDEF GPR 17 01234567 89ABCDEF GPR...

Page 331: ...PR 11 00000000 00000000 FPR 12 00000000 00000000 FPR 13 00000000 00000000 FPR 14 00000000 00000000 FPR 15 00000000 00000000 FPR 16 00000000 00000000 FPR 17 00000000 00000000 FPR 18 00000000 00000000 F...

Page 332: ...Processor Status register PS The data size is always quadword R General Purpose register set R0 through R31 The data size is always quadword FR Floating Point register F0 through F31 The data size is...

Page 333: ...tarting at physical memory address 00100000 For this example the DEPOSIT command is used to put a known value DEPOSIT PM N 5 00100000 01234567 Return EXAMINE PM N 5 001000000 Return Result PMEM 000000...

Page 334: ...0000 00000000 The next example examines the location of the next three memory address locations E N 2 1000000 Return Result PMEM 000000 01000000 00000000 00000000 PMEM 000000 01000008 00000000 0000000...

Page 335: ...0 00000000 00000000 The next example examines the contents of the Processor Status register E PS Return Result PS 00000000 00001F00 The next example examines the contents of the stack pointer E SP Ret...

Page 336: ...then the HALT command has no effect Note Pressing the Halt button on the back panel performs the same function as the HALT command Format To execute the HALT command enter the following HA LT Return S...

Page 337: ...es enter the following HE LP ADVANCED Return Result BOOT FL bflg FI filnam devlist CONTINUE DEPOSIT B W L Q A PM VM G U N n addr sym datum EXAMINE B W L Q A PM VM G U N n addr sym HALT HELP MIPS_EMULA...

Page 338: ...T ENV SCSI_A SCSI_B 0 7 SET ENV SCSI_RESET 0 7 SET ENV SECURE OFF 0 ON 1 SET ENV SERVER OFF 0 ON 1 SET ENV TRIGGER OFF 0 ON 1 The next example displays the commands available for the SHOW command HELP...

Page 339: ...any devices connected to the system I NITIALIZE Return Result INIT S CPU INIT S RESET_TC INIT S ASIC INIT S NVR INIT S SCC INIT S NI INIT S SCSI INIT S ISDN INIT S TC1 INIT S TC0 LOGIN Description The...

Page 340: ...and causes the console program to execute any specified tests until you terminate them To terminate the REPEAT command press Ctrl C Format To execute the REPEAT command enter the following R EPEAT T E...

Page 341: ...OK T STS NVR OK T STS SCC OK T STS NI OK T STS SCSI A OK T STS SCSI B OK T STS ISDN OK SET Description The SET command has three functions Sets Resets an environmental variable to a value or setting...

Page 342: ..._B OFF 0 ON 1 SET ENV LANGUAGE 0 15 SET ENV MOP OFF 0 ON 1 SET ENV PASSWORD SET ENV RADIX 0 10 16 SET ENV SCSI_A SCSI_B 0 7 SET ENV SCSI_RESET 0 7 SET ENV SECURE OFF 0 ON 1 SET ENV SERVER OFF 0 ON 1 S...

Page 343: ...ed 3 Halt A halt is executed 1The qualifier can take the form of either a number or the actual qualifier name For example 1 indicates restart 2 boot and 3 halt Example The next example sets the auto a...

Page 344: ...ng names are supported device name identifiers OpenVMS AXP Device Identifiers DEC OSF 1 AXP Device Identifiers Device Type DK RZ Fixed or removable disk MK TZ Tape ES Ethernet MOP Protocol EZ Ethernet...

Page 345: ...n Qualifiers The function of the value field is to define the type of boot Value Significance 0 0 Default boot of operating system E 0 Perform boot standalone backup 0 1 Enter SYSBOOT conversational b...

Page 346: ...n resetting the BOOT Qualifier1 Description 1 ON Enables the system to be initialized before booting 0 OFF Disables the system initialization before booting 1The qualifier can take the form of either...

Page 347: ...execute the DIAG_LOE parameter enter the following SET DIAG_LOE qualifier Return Qualifier Select one of the following qualifiers when setting the DIAG_ LOE parameter Qualifier1 Description 1 ON Enabl...

Page 348: ...ualifier Return Qualifier Select one of the following qualifiers to set the diagnostic startup mode Qualifier1 Description 1 ON Quick verify testing 0 OFF Normal testing 1The qualifier can take the fo...

Page 349: ...s are not required 2 Service Provides a more thorough test than in console mode Special loopback connectors may be required to execute certain tests Example The next example sets the diagnostic enviro...

Page 350: ...dit trail SET ENABLE_AUDIT 1 Return Result ENABLE_AUDIT ON ETHERNET The ETHERNET parameter sets the Ethernet port to either Thickwire or twisted pair Format To execute the SET ETHERNET command enter t...

Page 351: ...for slow SCSI devices and 3 meters for fast SCSI devices When these limits are exceeded the SCSI bus is likely to have errors If your total bus length including internal and external cables is greater...

Page 352: ...nd enter the following SET LANGUAGE qualifier Return Qualifier Select one of the following qualifiers to set the appropriate language Qualifier Description 0 Dansk Danish 1 Deutsch German 2 Deutsch Sc...

Page 353: ...tsch Schweiz 10 Nederlands 3 English 11 Norsk 4 English British Irish 12 Portugues 5 Espanol 13 Suomi 6 Francais 14 Svenska 7 Francais Canadian 15 Vlaams 3 LANGUAGE 3 The next example is executed from...

Page 354: ...ener disabled Cannot access the console through the network or boot network firmware update procedure 1Default setting Examples The next example enables the network listener SET MOP ON Return Result M...

Page 355: ...Example The next example sets the console password SET PASSWORD Return Result PSWD0 ENTER_OLD_PASSWORD Return if one has been set PSWD1 ENTER_NEW_PASSOWRD Return PSWD2 ENTER_NEW_PASSWORD Return SECURE...

Page 356: ...t SECURE ON The next example disables the security features SET SECURE OFF Return Result SECURE OFF RADIX The RADIX parameter defines the default Radix to a specified value The default is hexadecimal...

Page 357: ...enter the following SET SCSI_A qualifier Return Qualifier Select a qualifier of 0 through 7 to set the host ID Example The next example sets the SCSI_A host ID to 6 SET SCSI_A 6 Return Result SCSI_A...

Page 358: ...es A value of 6 is recommended for CDROMs The time delay is in seconds The qualifier value is actually the n in the 2n therefore the 3 for a floppy means 8 seconds or 23 Format To execute the SET SCSI...

Page 359: ...or Model 600S or 800S AXP configuration enter the following SET SERVER qualifier Return Qualifier Select one of the following qualifiers when setting the SERVER parameter Qualifier1 Description 1 ON W...

Page 360: ...it enter the following SET TRIGGER qualifier Return Qualifier Select one of the following qualifiers to set the remote trigger Qualifier1 Description 1 ON Enables trigger 0 OFF Disables trigger 1The q...

Page 361: ...displays the current values for environmental variables SHOW Return Result AUTO_ACTION HALT BOOTDEF_DEV ESA0 DKA600 BOOT_OSFLAGS 0 0 ENABLE_AUDIT ON BOOT_RESET OFF SCSI_RESET 4 DIAG_LOE OFF DIAG_QUICK...

Page 362: ...action the console will take following an error halt or power up halt Format To execute the SHOW AUTO_ACTION command enter the following SHOW AUTO_ACTION Return One of the following functions appears...

Page 363: ...rameter displays additional default parameters that were passed to system software during the last boot operation Format To execute the SHOW BOOT_OSFLAGS command enter the following SHOW BOOT_OSFLAGS...

Page 364: ...ng Example The next example shows the BOOT RESET set to ON SHOW BOOT_RESET Return Result BOOT_RESET ON CONFIG The CONFIG parameter displays the system configuration and device status Format To execute...

Page 365: ...on OSF PAL X1 28 82000102 OSF PALcode revision KN17 xA Identifies the system type V3 0 Identifies the system firmware revision S4A3 Identifies the system ROM edit revision I077 Identifies the I O ROM...

Page 366: ...HICK HostID A 7 INITR HostID B 7 INITR Column Meaning BOOTDEV Console boot name for the device ADDR Either hardware address or SCSI ID DEVTYPE Device type RODISK is a read only disk NUMBYTES Drive cap...

Page 367: ...eter displays the diagnostic mode Format To execute the SHOW DIAG_QUICK command enter the following SHOW DIAG_QUICK Return One of the following diagnostic settings appears on the screen Diagnostic Set...

Page 368: ...rs may be required to execute certain tests Example The next example shows that the current diagnostic mode is in console mode SHOW DIAG_SECTION Return Result DIAG_SECTION 1 ENABLE_AUDIT The ENABLE_AU...

Page 369: ...option error information is not saved by the MIPS Emulator and must be obtained from the console display Format To execute the SHOW ERROR command enter the following SHOW ERROR Return Example The nex...

Page 370: ...eturn Examples The next example shows language from a graphics option SHOW LANGUAGE Return Result LANGUAGE 3 The next example shows language from an alternate console SHOW LANGUAGE Return Result 23 IL...

Page 371: ...ated on both sides totalling 64 MB per SIMM card maximum 32 MB on each side Banks 0 and 1 Occupy slot 1 Two sided SIMMs consisting of 64 MB Banks 2 and 3 Occupy slot 2 Single sided SIMMs consisting of...

Page 372: ...oll 00000000 00000000 TerXsCol 00000000 00000000 TerCarCk 00000000 00000000 TerShCkt 00000000 00000000 TerOpCkt 00000000 00000000 TerFrLng 00000000 00000000 TerNoDef 00000000 00000000 RerFCSEr 0000000...

Page 373: ...efault radix base number The default is hexadecimal Format To execute the SHOW RADIX command enter the following SHOW RADIX Return One of the following base address settings appears on the screen Base...

Page 374: ..._B The SCSI_B parameter displays the SCSI ID for the system B bus Format To execute the SHOW SCSI_B command enter the following SHOW SCSI_B Return A host ID number between 0 and 7 appears on the scree...

Page 375: ...4 SERVER The SERVER parameter shows which server configuration has been selected Format To display the current configuration enter the following SHOW SERVER Return One of the following settings appear...

Page 376: ...scription ON Enables trigger Allows you to access the console or boot the system from a remote system OFF Disables trigger Example The next example shows the trigger enabled SHOW TRIGGER Return Result...

Page 377: ...e console for server configurations and in the event of a graphics subsystem failure Console commands may be entered on a terminal connected to the printer port or from a network connection Printer Po...

Page 378: ...to terminate because the commands use the network device or they cause a connection timeout at the remote node To access the network console Obtain the hardware Ethernet address of the workstation Ob...

Page 379: ...to LOGIN command You must enter the correct password to gain access to the system CTRL D Disconnects console NCP EXIT Exits NCP LO Logs off the system Note Do not run the memory diagnostic It causes...

Page 380: ...device name Device type Device capacity Removable or fixed media Write protection information Device name Firmware revision Format To obtain information about devices attached to the SCSI bus enter th...

Page 381: ...0 7 0 SCSI HD_DSK_ERAS_UTIL DKA100 OK OK SCSI bb repl 0 SCSI util_succ OK Error Reporting See Chapter 14 Diskette Formatter Utility The diskette formatter utility formats a diskette After the utility...

Page 382: ...I_lun 0 7 0 Error Reporting See Chapter 14 Disk Verifier Utility The disk verifier utility verifies that all blocks on a disk can be read Format To verify a disk enter the following command and respon...

Page 383: ...SCSI Utilities T SCSI VERIFY Return SCSI_bus A B A SCSI_id 0 7 1 SCSI_lun 0 7 0 SCSI_DSK_VER_UTIL SCSI util_succ OK Error Reporting See Chapter 14 13 62...

Page 384: ...odes ISDN Diagnostic Error Codes SCC Diagnostic Error Codes SCSI Diagnostic Error Codes NI Diagnostic Error Codes MEMORY Diagnostic Error Codes ASIC Diagnostic Status Error Messages ISDN Diagnostic St...

Page 385: ...gisters MCRs to 128M MCR did not read back as expected fatal error branches to SROM miniconsole FE Mapping out an MCR per macrocoders manual only appears if an error occurs MCR did not read back as ex...

Page 386: ...here If read as NE write send error dump to SROM port F5 Coreio register test and initialization Should never stop here If read as NE write send error dump to SROM port F2 Look for I O ROM manfacturin...

Page 387: ...iagnostic tests If an error occurs during one of these tests the screen displays a FRU code and error code LED Code Description 20 Machine check 21 CELL Fill mem with test pattern data 22 CELL Forward...

Page 388: ...it test 43 SCC Modem test 44 SCC Polled test 45 SCC Interrupt test 46 SCC DMA test 47 SCC LK401 test 48 SCC Mouse test 49 4E Reserved 4F SCC Test complete NI LED Codes The following LED codes represen...

Page 389: ...est 75 DMA Test 77 Record utility test 78 Repeat test 79 Playback test 7A ISDN Init 7F All tests passed SCSI LED Codes The following LED codes represent SCSI diagnostic tests If an error occurs during...

Page 390: ...alized E1 TURBOchannel sizing completed E0 Powerup banner printout DF Class driver reset_input DE Driver reset output SCC only DD Console entry 00 Console is about to be exited MIPS Emulator LEDs The...

Page 391: ...e attempted 23 ILL CMD Illegal command entered 24 INV DGT Invalid digit found by parser 25 LTL Too many characters entered on command line 26 ILL ADDR Invalid address entered 27 LEN VIO Length violati...

Page 392: ...is system 39 IPR NOACCS Internal Processor register can not be accessed 3A INV ACCS Internal Processor register can not be accessed as specified 3B NVR RDERR Problem reading NVR 3C NVR WRTERR Problem...

Page 393: ...e while trying to dispatch to a user s handler ASIC Diagnostic Error Codes ASIC Diagnostic Error Codes The following table contains the error codes produced by the ASIC diagnostic All values are in he...

Page 394: ...failure has been corrected Error Code Description Replace 03 Soft error on power on check time I O Module 04 Battery failure I O Module 08 Data miscompare testing NVR registers I O Module 10 Data mis...

Page 395: ...e FRUs one at a time running the ISDN diagnostic after replacing each one to determine if the failure has been corrected a Audio cable b Audio module c I O Module Error Code Description 02 Data miscom...

Page 396: ...Data miscompare testing internal analog loopback 30 Interrupt test data miscompare 32 Interrupt test time out 34 Invalid 79C30A interrupt 36 Interrupt not generated 38 All interrupts not received 40 D...

Page 397: ...led test failed due to parity error on receive I O Module 34 SCC polled test failed due to framing error on receive I O Module 36 SCC polled test failed due to overrun error in receive I O Module 38 S...

Page 398: ...agnostic fails then perform the following steps 1 Make sure the SCSI device is properly connected to the system 2 Reseat the system module and I O module connection 3 Run the SCSI diagnostic to verify...

Page 399: ...ing bus B SCSI B Device I O Module system module 56 SCSI Interrupt test failed testing bus B SCSI B Device I O Module system module 58 SCSI Data transfer test failed testing bus B SCSI B Device I O Mo...

Page 400: ...ROM bad group 2 1A Network Address ROM bad group 3 1C Network Address ROM bad test patterns 20 LANCE Register Address Port R W error 22 LANCE CSR0 R W error 24 LANCE CSR1 R W error 26 LANCE CSR2 R W...

Page 401: ...unknown receive error 76 LANCE rx MISS BUFF MISS error not flagged 78 LANCE rx MISS BUFF BUFF error not flagged 80 LANCE collision initialization failed 82 LANCE collision unknown transmit error 84 LA...

Page 402: ...BUFF unknown transmit error D0 DMA registers MAP_BASE register error D2 DMA registers I O write access to map registers failed D4 DMA registers I O read access to map registers failed D6 DMA register...

Page 403: ...rd pass Memory module 04 CELL data did not equal pattern expected on reverse pass Memory module 10 ADDR data does not equal address as expected Memory module 20 LLSC load locked store conditional fail...

Page 404: ...R NVR ON POWERUP ALWAYS SET TIME ERROR 3 T STS NVR NVR TOY REGISTERS TEST T ERR NVR TOY REGISTER ERROR DATA MISMATCH T STS NVR NVR CLOCK_REENTRY TEST T ERR NVR UIP FAILED TO CLEAR ERROR T ERR_NVR CLOC...

Page 405: ...register in 79C30A data exp data expected T ERR ISDN INVALID INTERRUPT data read current value of IR register in 79C30A data exp data expected T ERR ISDN DATA MISMATCH data read data read data exp dat...

Page 406: ...st SCC Modem test is running T STS SCC Poll test SCC POLLED Mode test is running The polled test currently runs only in internal loopback mode T STS SCC Intrpt Test SCC Interrupt test is running T STS...

Page 407: ...icates that transmitted characters were not received T ERR SCC DMA Xfer tmout Line x DMA Transmit has not completed on line x T ERR SCC DMA Unexp ints Line x T STS SCC Exp x Rec x System did not recei...

Page 408: ...STS SCSI bus SCSI ASIC Register test T STS SCSI bus SCSI Ctrl Register test T STS SCSI bus Interrupt test T STS SCSI bus Data Transfer test T STS SCSI bus Map Error test T STS SCSI bus Minimal Device...

Page 409: ...RR SCSI bus Data Trans test sync dma inq T ERR SCSI bus Data Trans test virt dma inq T ERR SCSI bus id device id lun logical unit number info informational value T ERR SCSI bus actcmd actual command c...

Page 410: ...R cir IME ime T ERR SCSI bus snskey sense key extfru extended fru info Note The following error messages could indicate a SCSI device or I O module failure Before replacing the device or module try re...

Page 411: ...pt register contents at time of error ir TURBOchannel Interrupt register contents at time of error cir DUAL SCSI ASIC Control Interrupt Register contents at time of error ime DUAL SCSI ASIC Interrupt...

Page 412: ...d from status phase 11 Not enough sense data returned from a request sense command 12 Phase did not go to command phase 13 Phase did not go to message out phase 14 Phase did not go to message in phase...

Page 413: ...ster is set 35 SCSI Bit in control interrupt register will not clear 36 Control Interrupt register contents different from expected 37 Control Status register contents different from expected 50 Wrong...

Page 414: ...age A1 Problem building flexible page A2 Disk capacity is too small A3 Console function error A4 Illegal floppy drive A5 Illegal floppy media NI Diagnostic Status Error Messages Status Messages The fo...

Page 415: ...drf1 filter1 T ERR NI Tx err T ERR NI Collision test tx error T ERR NI Tx Buff Err test tx err T ERR NI Err error code CSR0 csr0 tx_addr tx address T ERR NI tx_desc1 tx data1 tx_desc2 tx data2 T ERR N...

Page 416: ...2 Second four bytes of the transmit descriptor rx address Physical DMA address of the current receive descriptor rx data1 First four bytes of the receive descriptor rx data2 Second four bytes of the r...

Page 417: ...egister at error MEMORY Diagnostic Status Error Messages Status Messages The following are the memory diagnostic status messages T STS MEM Cell Test address address T STS MEM Wr pattern Addr address T...

Page 418: ...eplacing try reseating the module T ERR MEM ldl_l stl_c atomic sequence T ERR MEM ldl_l stl_c intervening IO transaction T ERR MEM ldl_l bcache hit T ERR MEM stl_c bcache hit T ERR MEM ldl_l bcache mi...

Page 419: ...N ERR MIPS UNRECOGNIZED COMMAND An unrecognized command was passed to the MIPS emulator ERR MIPS REX COMMAND NOT SUPPORTED The REX command passed to the emulator is not supported at this time ERR MIPS...

Page 420: ...AXP system Table 15 1 DEC 3000 Model 600 600S AXP Spares List Part Part Number I O Board 54 21813 02 System board 54 23153 03 MMB 54 21815 01 Power supply H7816 AA SIMM 2 MB 54 21139 BA SIMM 4 MB 54...

Page 421: ...ble short 17 03488 01 TURBOchannel FRUs TC Dual DMA SCSI 54 21833 01 TC NVRAM 1 MB 54 21856 01 Loopbacks and Terminators Printer port loopback 12 25083 01 Thickwire Ethernet loopback 12 22196 01 SCSI...

Page 422: ...74 01 FDDI Interface module DEFZA AA DEFZA AA TCE Option module 54 20623 01 Monochrome frame buffer MX PMAG AA 54 20609 01 Color frame buffer CX PMAG BA 54 19815 01 Smart frame buffer 1280 x 1024 72 H...

Page 423: ...G PMAGB DA 54 20185 02 Lo 3D graphics accelerator 66 HZ PXG PMAGB DC 54 20185 04 Mid 3D graphics accelerator 66 HZ PXG PMAG EA 54 20185 02 Lo 3D graphics accelerator 72 HZ with Z buffer PXG PMAGB EA 5...

Page 424: ...scription Comment 54 21139 C 4 MB Memory module Half populated module 54 21139 D 8 MB Memory module Full populated module 54 21141 01 Memory motherboard 54 21145 01 Lights and switch module Rackmount...

Page 425: ...03315 01 Internal SCSI data cable 17 03316 01 Internal 20 conductor power cable 17 03317 01 Internal fan power cable 17 03318 01 Internal 16 conductor power cable 17 03319 01 Internal 14 conductor po...

Page 426: ...on Comment 70 2956 01 International power cord 70 30266 01 Top cover assembly 74 43810 01 Fan boot Same for all three fans 74 43830 01 Front bezel 74 44072 01 Rear bezel 74 44073 01 Top cover 74 44141...

Page 427: ...ess is set to 7 and must be changed TURBOchannel modules and memory modules do not have SCSI addresses This chapter contains an illustration for each of the drives supported on the DEC 3000 Model 600...

Page 428: ...l connectors Carefully remove or replace jumpers using tweezers or another small tool Save any SCSI jumpers you remove you may need them later Switches Carefully set the switches using a small pointed...

Page 429: ...ELECT MODE F GND GND DC INPUT 12V 10 5V 5 0 1 2 Mode MLO 007508 0 1 2 Mode 0 1 2 Mode 0 0 1 2 Mode 1 0 1 2 Mode 3 0 1 2 Mode 2 4 5 7 6 0 1 2 Mode 0 1 2 Mode 0 1 2 Mode SCSI Address Settings Mode Jumpe...

Page 430: ...Setting a Unique SCSI Address the OpenVMS AXP and DEC OSF 1 AXP operating systems 16 4...

Page 431: ...nique SCSI Address Figure 16 2 RX26 Diskette Drive SCSI ID Settings MLO 007524 123 O F F 0 1 3 2 Settings 123 O F F 4 5 7 6 123 O F F 123 O F F 123 O F F 123 O F F 123 O F F 123 O F F 123 O F F SCSI A...

Page 432: ...Setting a Unique SCSI Address Setting the Unit Select Switch Verify that the unit select switch is set to 2 as shown in Figure 16 3 Figure 16 3 RX26 Unit Select Switch MLO 007561 0 1 2 16 6...

Page 433: ...1 3 2 4 5 7 6 2 1 0 Parity Settings SCSI Address SCSI Jumpers The DADS Jumper Before using the TZK10 11 drive the DADS jumper is set for the desired operating system The DADS jumper is the fifth jumpe...

Page 434: ...Setting a Unique SCSI Address Figure 16 5 TZ30 SCSI Switches MLO 009658 1 2 3 4 1 2 3 4 0 1 3 2 4 5 7 6 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 SCSI Address Settings 16 8...

Page 435: ...I Address Switches Mode Switch 0 1 3 2 4 5 6 1 2 3 4 5 O F F 2 3 4 5 O F F 1 2 3 4 5 O F F 1 2 3 4 5 O F F 1 2 3 4 5 O F F 1 2 3 4 5 O F F 1 2 3 4 5 O F F 1 7 1 2 3 4 5 O F F Mode Switch Switch 5 Mode...

Page 436: ...Unique SCSI Address Figure 16 7 RZ24L Fixed Disk Drive SCSI ID Settings MLO 010995 A1 A0 0 1 3 2 4 5 7 6 A2 A1 A0 A2 A0 A1 A2 A0 A1 A2 A1 A0 A2 A0 A1 A2 A0 A1 A2 A0 A1 A2 A0 A1 A2 SCSI Address Settin...

Page 437: ...e SCSI Address Figure 16 8 RZ25 Fixed Disk Drive SCSI ID Settings 0 1 3 2 4 5 7 6 P1 P2 P3 P1 P2 P3 P1 P2 P3 P1 P2 P3 P1 P2 P3 P1 P2 P3 P1 P2 P3 J5 J7 J6 0 1 2 0 1 2 1 2 3 4 5 SCSI Address Settings ML...

Page 438: ...tomatically The automatic setting is not applicable to the systems therefore you need to make sure that the first three jumpers on the left of this secondary port are removed as shown in Figure 16 9 B...

Page 439: ...Setting a Unique SCSI Address Figure 16 10 RZ25L Fixed Disk Drive SCSI ID Settings MLO 010997 0 1 3 2 4 5 7 6 SCSI Address Settings 16 13...

Page 440: ...Setting a Unique SCSI Address Figure 16 11 RZ26 Fixed Disk Drive SCSI ID Settings 0 1 3 2 4 5 7 6 MLO 010998 2 1 0 Settings SCSI Address 16 14...

Page 441: ...Setting a Unique SCSI Address Figure 16 12 RZ26L Fixed Disk Drive SCSI ID Settings 0 1 3 2 4 5 7 6 Settings SCSI Address MLO 011282 2 1 0 16 15...

Page 442: ...Setting a Unique SCSI Address Figure 16 13 RZ28 Fixed Disk Drive SCSI ID Settings 0 1 3 2 4 5 7 6 MLO 010999 2 1 0 Settings SCSI Address 16 16...

Page 443: ...formation Part IV provides information for upgrading a DEC 3000 Model 400 400S AXP to the current system This part includes the following chapter Chapter Title 17 Upgrading a DEC 3000 Model 400 400S A...

Page 444: ...EC 3000 Model 400 400S AXP to a Model 600 600S AXP Overview Chapter Overview This chapter contains the following topics Digital Support Centers Upgrade Kit Contents Performing the Upgrade Completing t...

Page 445: ...e supported as working second disk only RZ25 EJ 426 MB Drive RZ25L EJ 535 MB Drive minimum system disk supported RZ26B EJ OpenVMS AXP only RZ26L EJ 1 05 GB Drive RZ28 EJ 2 1 GB Drive Removable Media D...

Page 446: ...nnel Graphics Options PMAGB BE HX 2D accelerator 72 Hz for multi head PMAGB DB PXG 8 plane 3D accelerator 72 Hz PMAGB EB PXG 24 plane 3D accelerator Z buffer 72 Hz PMAGB FB PXG 24 plane 3D accelerator...

Page 447: ...Other TURBOchannel Options PMAD AA AUI Ethernet option card PMAZC AA Dual SCSI option card 10 MB sec SCSI DEFTA FA DEC FDDI Controller 700 fiber optic DEFZA FA DEC FDDI Controller DEC OSF 1 AXP only...

Page 448: ...ansion unit BA353 AF BA353 with RRD42 and two empty 3 5 inch half height slots BA353 AH BA353 with TZ30 and two empty 3 5 inch half height slots SZ03 Single drive expansion box SZ12 Desktop expansion...

Page 449: ...1 05 GB Disk drive RX26 AA 2 8 MB Diskette drive TLZ06 FL 4 GB 4 mm DAT drive TZK10 FL 525 MB QIC tape drive RRD42 FL 600 MB CDROM External Table top Drives RRD42 FA 600 MB CDROM TLZ06 FA 4 0 GB Tape...

Page 450: ...Other supported options that you can use in the DEC 3000 Model 600 600S AXP are listed in Table 17 3 Table 17 3 Other Supported Options VSXXX AA FA Mouse VSXXX AB Graphics tablet VSXXX JA Audio Headse...

Page 451: ...ailed instructions on removing the devices in steps 3 through 12 1 Shut down the system software and power down the system 2 Disconnect the power cord from the power source 3 Disconnect all cables fro...

Page 452: ...ower supply I O board and system board from the upgrade kit The memory TURBOchannel options and graphics option are the same Completing the Upgrade Do the following to complete the upgrade 1 Attach th...

Page 453: ...interface 6 3 AUI Ethernet port 6 10 B Bank 2 12 10BASE T 1 6 10BASE T port 6 10 BOOT command 13 2 84 Fail message 10 10 parameters 13 2 qualifiers 13 2 C Cables routing internal cables 7 11 power cab...

Page 454: ...Console error messages 14 8 halt messages 14 9 LED codes 10 10 14 6 Console commands 13 1 BOOT 13 2 CONTINUE 13 5 DEPOSIT 13 6 EXAMINE 13 10 HALT 13 15 HELP 13 15 INITIALIZE 13 17 list 13 1 LOGIN 13...

Page 455: ...messages 14 20 FRU code table 9 2 ISDN 9 22 error codes 14 12 status error messages 14 21 lights 6 7 list 9 3 Diagnostics cont d memory 9 11 error codes 14 20 error messages 14 35 status messages 14 3...

Page 456: ...aser utility 13 59 HELP command 13 15 Highlights System 1 6 I I O Adapter TURBOchannel 1 7 I O module 1 2 1 3 jumpers 7 5 8 33 location 8 3 overview 6 2 removal 8 29 Indicators front 6 5 Informational...

Page 457: ...9 24 LED codes 14 7 status messages 14 36 MMB 1 2 See also Memory mother board Model and serial number label 6 7 Module I O 1 2 1 3 System 1 2 1 3 Monitor troubleshooting 10 14 Monitor video port 6 1...

Page 458: ...SCSI address selection 16 14 RZ26L fixed disk drive SCSI address selection 16 15 RZ28 fixed disk drive SCSI address selection 16 16 S Scatter gather map 6 3 SCC diagnostic 9 20 error codes 14 13 LED c...

Page 459: ...X 13 35 SCSI_A 13 36 SCSI_B 13 36 SECURE 13 34 TRIGGER 13 39 Shelf Mass storage 1 2 SHOW command 13 39 AUTO_ACTION 13 41 BOOTDEF_DEV 13 41 SHOW command cont d BOOT_OSFLAGS 13 42 BOOT_RESET 13 42 CONFI...

Page 460: ...16 9 SCSI address selection 16 9 Top cover location 8 3 removal 8 6 TOY chip 6 3 TOY NVR chip 7 5 Troubleshooting 5 1 10 1 problem symptoms 10 11 TURBOchannel I O Adapter 1 7 TURBOchannel options init...

Page 461: ......

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