Dell OptiPlex 760 Service Manual Download Page 177

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that the sound is not muted.

Disconnect headphones from the headphone connector

—

Sound from the speakers is automatically disabled when headphones are connected to the

computer's front-panel headphone connector.

Test the electrical outlet

—

Ensure that the electrical outlet is working by testing it with another device, such as a lamp.

Eliminate possible interference

—

Turn off nearby fans, fluorescent lights, or halogen lamps to check for interference.

Run the speaker diagnostics

Reinstall the sound driver

Run the Hardware Troubleshooter

—

See

Hardware Troubleshooter

No sound from headphones

Check the headphone cable connection

—

Ensure that the headphone cable is securely inserted into the headphone connector (see the

Setup and Quick

Reference Guide

that ships with your computer for more information).

Adjust the Windows volume control

—

Click or double-click the speaker icon in the lower-right corner of your screen. Ensure that the volume is turned up and

that the sound is not muted.

Video and Monitor Problems

The screen is blank

The screen is difficult to read

Check the monitor cable connection

—

Ensure that the monitor cable is connected to the correct graphics card (for dual graphics card configurations).

If you are using the optional DVI-to-VGA adapter, ensure that the adapter is correctly attached to the graphics card and monitor.

Ensure that the monitor cable is connected as shown on the setup diagram for your computer.

Remove any video extension cables and connect the monitor directly to the computer.

Swap the computer and monitor power cables to determine if the monitor's power cable is defective.

Check the connectors for bent or broken pins (it is normal for monitor cable connectors to have missing pins).

Check the monitor power light

—

If the power light is lit or blinking, the monitor has power.

If the power light is off, firmly press the button to ensure that the monitor is turned on.

If the power light is blinking, press a key on the keyboard or move the mouse to resume normal operation.

Test the electrical outlet

—

Ensure that the electrical outlet is working by testing it with another device, such as a lamp.

Check the diagnostic lights

—

WARNING:

Before working inside your computer, read the safety information that shipped with your computer. For additional safety best

practices information, see the Regulatory Compliance Homepage on www.dell.com at www.dell.com/regulatory_compliance.

CAUTION:

If your computer came with a PCI graphics card installed, removal of the card is not necessary when installing additional graphics

cards; however, the card is required for troubleshooting purposes. If you remove the card, store it in a safe and secure location. For information
about your graphics card, go to support.dell.com.

NOTE:

For troubleshooting procedures, see the monitor's documentation.

Summary of Contents for OptiPlex 760

Page 1: ...Dell OptiPlex 760 Service Manual Mini Tower Computer Desktop Computer Small Form Factor Computer Ultra Small Form Factor Computer ...

Page 2: ...cus of the DASH architecture is to enable the remote management of desktop and mobile computing resources in a standard manner that is independent of operating state Your computer supports early versions of the DASH initiative including the following management profiles l Base Desktop Mobile l Power State Management l Boot Control l CPU l System Memory l Fan l Power Supply l Sensor l Physical Asse...

Page 3: ... iAMT features and setup options for your computer MEBx is used to l Turn on or off iAMT l Set iAMT modes l Set iAMT configuration modes To view the MEBx setup screen press Ctrl p during the boot process of your computer when you turn it on Your default MEBx password is admin Turning Off iAMT iAMT is enabled in the Management Engine ME firmware by default However you may choose to turn off the iAM...

Page 4: ...of your computer such as listening for thermal alerts from temperature probes or hard drive failure alerts from storage devices A computer that has Dell OpenManage Client Instrumentation set up on a network that uses IT Assistant is a managed computer For information about Dell OpenManage Client Instrumentation see the Dell OpenManage Client Instrumentation User s Guide available on the Dell Suppo...

Page 5: ...ring the boot routine at the next computer start up Alert Cover was previously removed To reset the Detected setting a Enter system setup see Entering System Setup b Select Security Chassis Intrusion and then select the Clear Intrusion Warning option to reset the chassis intrusion detector Change the setting to On On Silent or Disabled c Save your BIOS settings and exit system setup l On Silent de...

Page 6: ...nagement software is designed to utilize four different features to help you secure your computer l Log in management l Pre boot authentication using a fingerprint reader smart card or password l Encryption l Private information management For information about how to use the software and the different security features see Getting Started Guide for the software Click Start All Programs Wave Syste...

Page 7: ...re an update from the software manufacturer Contact the software manufacturer for updates and information about using hyperthreading or multi core technology with your software To determine if your computer is using hyperthreading technology check the system setup option for hyperthreading see System Setup Power Management for Windows XP and Windows Vista Options in Windows XP The Microsoft Window...

Page 8: ...me has different settings for starting standby mode hibernate mode turning off the monitor and turning off the hard drive The Power schemes drop down menu displays the following schemes l Always On default If you want to use your computer with no power conservation l Home Office Desk If you want your home or office computer to run with little power conservation l Portable Laptop If your computer i...

Page 9: ...puter exits sleep mode it returns to the same operating state it was in before entering sleep mode To enter sleep mode in Windows Vista click Start click the arrow in the lower right corner of the Start menu and then click Sleep To exit sleep mode press a key on the keyboard or move the mouse Hibernate Mode Hibernate mode conserves power by copying system data to a reserved area on the hard drive ...

Page 10: ...Computer 3 Remove the computer cover 4 Locate the battery socket 5 Remove the system battery a Support the battery connector by pressing down firmly on the positive side of the connector b While supporting the battery connector press the battery tab away from the positive side of the connector and pry the battery it up out of the securing tabs at the negative side of the connector WARNING Before w...

Page 11: ... the battery straight down into the connector until it snaps into place 7 Replace the computer cover see Replacing the Computer Cover 8 Enter system setup see Entering System Setup and restore the settings you recorded in step 1 9 Properly dispose of the old battery as described in the safety instructions that ship with your computer Back to Contents Page 1 system battery 2 positive side of batter...

Page 12: ...rtain components may appear differently than shown in this document WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance CAUTION Only a certified service technician should perform repairs on your computer Damage due to serv...

Page 13: ...ures ensure that you connect any external devices cards cables and so on before turning on your computer 1 Replace the computer cover see Replacing the Computer Cover 2 Connect any telephone or network cables to your computer 3 Connect your computer and all attached devices to their electrical outlets 4 Turn on your computer 5 Verify that the computer works correctly by running the Dell Diagnostic...

Page 14: ...sidiaries and may be registered in the United States Patent and Trademark Office and in other countries Bluetooth is a trademark owned by Bluetooth SIG Inc and is used by Dell Inc under license ENERGY STAR is a registered trademark of the U S Environmental Protection Agency As an ENERGY STAR partner Dell Inc has determined that this product meets the ENERGY STAR guidelines for energy efficiency Mo...

Page 15: ... working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance CAUTION To prevent static damage to components inside your computer discharge static electricity from your body before you touch any of your computer s electronic components You can do...

Page 16: ... the cards 10 Connect any cables that should be attached to the card NOTE See the documentation that came with the card for information on configuring the card making internal connections or customizing it for your computer 1 release tab on card retention latch 2 card 3 card edge connector 4 card connector WARNING Some network adapters automatically start the computer when they are connected to a ...

Page 17: ...the network adapter card s connectors Do not connect the network cable to the integrated network connector on the back panel of the computer 14 Install any drivers required for the card as described in the card documentation Removing a PCI Card 1 Follow the procedures in Working on Your Computer 2 Remove the computer cover see Removing the Computer Cover 3 Gently rotate lift the release tab on the...

Page 18: ...network adapter a Enter system setup select System Configuration Integrated NIC and change the setting to Enabled see Entering System Setup b Connect the network cable to the integrated the back panel of the computer Removing a PCI Card From the Riser Card Cage 1 Follow the procedures in Working on Your Computer 2 Remove the computer cover see Removing the Computer Cover 3 Remove the riser card ca...

Page 19: ...over reconnect the computer and devices to electrical outlets and then turn them on 11 Uninstall the card s driver See the documentation that came with the card for instructions 12 If you removed a sound card a Enter system setup select System Configuration Miscellaneous Devices and change the Audio setting to Enabled See Entering System Setup b Connect external audio devices to the sound card s c...

Page 20: ...oved from the computer b Gently pull on the handle and lift the riser card cage up and away from the computer 5 If you are installing a new card remove the filler bracket to create an empty card slot opening If you are replacing a card that is already installed in the computer remove the card If necessary disconnect any cables connected to the card Grasp the card by its corners and ease it out of ...

Page 21: ...t any cables that should be attached to the card 13 Replace the computer cover see Replacing the Computer Cover reconnect the computer and devices to electrical outlets and then turn them on 14 If you installed a sound card a Enter system setup select System Configuration Miscellaneous Devices and change the Audio setting to Disabled see Entering System Setup 1 release tab 2 card retention latch 3...

Page 22: ...e retention slot and press down firmly Ensure that the adapter is fully seated in the slot 6 Before you close the card retention mechanism ensure that l The tops of all cards and filler brackets are flush with the alignment bar l The notch in the top of the card or filler bracket fits around the alignment guide 7 Secure the card s by closing the card retention latch and snapping it into place CAUT...

Page 23: ...ort cable from the system board see System Board Components 5 Ease the PS 2 serial port adapter bracket out of its retention slot 6 If you are removing the adapter permanently install a filler bracket in the empty card slot opening 1 release tab 2 adapter retention latch 3 PS 2 serial port adapter bracket 4 serial port adapter connector 5 serial port adapter system board connector SERIAL2 NOTE See...

Page 24: ...open position 5 If you are installing a new PS 2 serial port adapter remove the filler bracket to create an empty card slot opening 6 If you are replacing a PS 2 adapter that is already installed in the computer remove the adapter 7 If necessary disconnect any cables connected to the adapter 8 Align the PS 2 serial port adapter bracket in the retention slot and press down firmly Ensure that the ad...

Page 25: ...ase tab on the card retention latch from the inside to pivot the latch open Pivot the latch until it snaps into the open position 5 Disconnect the PS 2 serial port cable from the system board see System Board Components 6 Grasp the PS 2 serial port adapter bracket by its top corners and ease it out of its connector 7 If you are removing the adapter permanently install a filler bracket in the empty...

Page 26: ...ard cage handle to the down position 11 Replace the computer cover see Replacing the Computer Cover 12 Uninstall the adapter s driver See the documentation that came with the adapter for instructions Back to Contents Page ...

Page 27: ...y best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance CAUTION To prevent static damage to components inside your computer discharge static electricity from your body before you touch any of your computer s electronic components You can do so by touching an unpainted metal surface on the computer chassis CAUTION Unless a new heat sink is required ...

Page 28: ... socket and snap it into place to secure the processor 10 Clean the thermal grease from the bottom of the heat sink 11 Apply the new thermal grease to the top of the processor 12 Install the heat sink assembly see Installing the Heat Sink Assembly 13 Replace the computer cover see Replacing the Computer Cover Back to Contents Page CAUTION You must position the processor correctly in the socket to ...

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Page 30: ...derneath the metal bracket into the square hole in the bracket and then slide the chassis intrusion switch into its slot until it snaps securely into place 2 Reconnect the cable to the system board 3 Replace the computer cover see Replacing the Computer Cover Resetting the Chassis Intrusion Detector 1 Turn on or restart your computer WARNING Before working inside your computer read the safety info...

Page 31: ...dows desktop Then shut down your computer and try again 3 Select System Setup 4 Select Security Chassis Intrusion and then select the Clear Intrusion Warning option to reset the chassis intrusion detector Change the setting to On On Silent or Disabled 5 Save your BIOS settings and exit system setup Back to Contents Page NOTE The default setting is On Silent ...

Page 32: ... drive connect the hard drive to the SATA0 connector and connect the SATA optical drive to the SATA1 connector see System Board Components for the location of the SATA connectors on the system board Connecting Drive Cables When you install a drive you connect two cables a DC power cable and a data interface cable to the back of the drive Data Interface Connectors NOTE Due to the limited number of ...

Page 33: ...ch end Drive Inserts Your computer will come with a plastic insert with shoulder screws and a metal insert Removing Drive Inserts If you are installing a new drive 1 Follow the procedures in Working on Your Computer 2 Remove the computer cover see Removing the Computer Cover 3 Lift the drive release latch 4 Slide the metal bracket toward the back of the computer and lift up 1 data interface cable ...

Page 34: ...r cover see Removing the Computer Cover 1 metal insert 1 shoulder screws 2 plastic drive insert WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance WARNING To guard against electrical shock always unplug your computer from...

Page 35: ...figured for your computer 2 Follow the procedures in Working on Your Computer 3 If you are installing a new drive remove the drive inserts and then remove the three shoulder screws see Removing Drive Inserts If you are replacing an existing drive follow procedures in Removing an Optical Drive and remove the three shoulder screws from the existing drive 4 Insert the three shoulder screws into the s...

Page 36: ...lift up to remove the drive from the computer WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance WARNING To guard against electrical shock always unplug your computer from the electrical outlet before removing the compute...

Page 37: ... installing a new floppy drive a Remove the drive inserts see Removing Drive Inserts b Pull to remove the floppy drive insert that should be installed in the drive bay c Remove the four shoulder screws from the drive panel insert 2 If you are replacing an existing floppy drive Remove the four shoulder screws from the existing drive or media card reader 3 Insert the four shoulder screws into the si...

Page 38: ...p on the drive release latch and slide the media card reader to the back of the computer Then lift up to remove the drive from the computer 1 power cable 2 slot verification number WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_...

Page 39: ...acing Drive Inserts Contact Dell if you need a drive bay insert Installing a Media Card Reader 1 If you are installing a new drive or media card reader a Remove the drive inserts see Removing Drive Inserts b Remove the four shoulder screws from the drive panel insert c Pull to remove the 3 5 inch drive insert that should be installed in the drive bay 1 drive release latch 2 media card reader ...

Page 40: ...em 4 Align the shoulder screws with the screw guides and slide the media card reader into the bay until it clicks into place 5 Connect the cable to the media card reader and system board connector 6 Replace the optical drive see Optical Drive 7 Check all cable connections and fold cables out of the way to provide airflow for the fan and cooling vents 1 drive insert 1 media card reader 2 slot verif...

Page 41: ... drive to verify that it is configured for your computer WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance WARNING To guard against electrical shock always unplug your computer from the electrical outlet before removing ...

Page 42: ...drive 5 Connect the power and data cables to the drive 6 Locate the correct slot for the drive and slide the drive into the bay until it clicks into place 7 Replace the floppy drive and optical drive CAUTION To avoid damage to the drive do not set it on a hard surface Instead set the drive on a surface such as a foam pad that will sufficiently cushion it 1 hard drive 2 release tabs 2 3 plastic har...

Page 43: ...etup and update the SATA port option under the Drives option list see Entering System Setup 13 Exit system setup and reboot the computer 14 Partition and logically format your drive 15 Test the hard drive by running the Dell Diagnostics see Dell Diagnostics 16 Install your operating system on the hard drive Back to Contents Page NOTE For instructions see the documentation that came with your opera...

Page 44: ...er Installing the System Fan 1 To install the system fan follow the removal procedure in the reverse order 2 Close the computer cover see Replacing the Computer Cover Back to Contents Page WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com reg...

Page 45: ...ighten the two captive screws WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance WARNING To guard against electrical shock always unplug your computer from the electrical outlet before removing the computer cover WARNING ...

Page 46: ...3 Replace the computer cover see Replacing the Computer Cover Back to Contents Page 1 heat sink assembly 2 heat sink assembly bracket 3 captive screw housing 2 ...

Page 47: ...hat shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance WARNING To guard against electrical shock always unplug your computer from the electrical outlet before removing the cover NOTE Note the routing of all cables before disconnecting them so that you can re route them correctly when installing th...

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Page 49: ...ted on the floor of the computer chassis and then slide the power supply towards the front of the computer chassis 7 Lift the power supply up and out of the computer 8 Slide the replacement power supply into place 9 Replace the screws that secure the power supply to the back of the computer chassis 10 Reconnect the DC power cables 11 Replace the optical drive see Optical Drive WARNING Before worki...

Page 50: ... Pin Number Signal name 18 AWG Wire 1 COM Black 2 FAN Brown 3 N C N C 4 3 3 VDC Orange 5 COM Black 6 COM Black 7 12 VDC Yellow 8 5 VSB Purple 9 COM Black 10 5 VDC Red 11 5 VDC Red 12 5 VDC Red 13 COM Black 14 COM Black 15 3 3 VDC Orange 16 3 3 VDC Orange 17 POK Gray 18 COM Black 19 12 VDC Yellow 20 12 VDC Blue 21 COM Black 22 PS_ON Green 23 5 VDC Red ...

Page 51: ... 24 5 VDC Red Pin Number Signal Name 18 AWG Wire 1 GND Black 2 GND Black 3 12 VDC Yellow 4 12 VDC Yellow Pin Number Signal Name 22 AWG Wire 1 5 VDC Red 2 GND Black 3 GND Black 4 12 VDC Yellow Pin Number Signal name 18 AWG Wire 1 3 3 VDC Orange 2 GND Black 3 5 VDC Red 4 GND Black 5 12 VDC Yellow ...

Page 52: ...nformation see the Regulatory Compliance Homepage at www dell com regulatory_compliance CAUTION To prevent static damage to components inside your computer discharge static electricity from your body before you touch any of your computer s electronic components You can do so by touching an unpainted metal surface on the computer chassis 1 speaker 2 release tab 3 speaker cable WARNING Before workin...

Page 53: ...e Removing the Computer Cover 3 Insert the speaker into the chassis of the computer 4 Connect the speaker cable to the system board 5 Replace the computer cover 6 Turn on power to the computer Back to Contents Page 1 speaker 2 speaker cable ...

Page 54: ...read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance WARNING To guard against electrical shock always unplug your computer from the electrical outlet before removing the computer cover WARNING Graphics card heat sinks can become very hot during normal operation Ensur...

Page 55: ...O panel 1 internal speaker INT_SPKR 2 processor connector CPU 3 processor power connector 12VPOWER 4 memory module connectors DIMM_1 DIMM_2 DIMM_3 and DIMM_4 5 password jumper PSWD 6 SATA connectors SATA1 and SATA0 7 front panel connector FRONTPANEL 8 power connector MICRO_PWR 9 intrusion switch connector INTRUDER 10 internal USB INT_USB 11 service mode disable jumper 12 RTC reset jumper RTCRST 13...

Page 56: ...Back to Contents Page 17 PS 2 or serial connector SERIAL2 18 floppy connector DSKT 19 fan connector FAN_CPU ...

Page 57: ...ssues 1 Visit support dell com 2 Verify your country or region in the Choose a Country Region drop down menu at the bottom of the page 3 Click Contact Us on the left side of the page 4 Select the appropriate service or support link based on your need 5 Choose the method of contacting Dell that is convenient for you Back to Contents Page ...

Page 58: ...d what effect these settings have on the computer do not change them Also referred to as system setup bit The smallest unit of data interpreted by your computer Bluetooth wireless technology A wireless technology standard for short range 9 m 29 feet networking devices that allows for enabled devices to automatically recognize each other boot sequence Specifies the order of the devices from which t...

Page 59: ...tions that retrieve data from disk storage Computers that use disk striping generally allow the user to select the data unit size or stripe width DMA direct memory access A channel that allows certain types of data transfer between RAM and a device to bypass the processor docking device See APR DMTF Distributed Management Task Force A consortium of hardware and software companies who develop manag...

Page 60: ... fully buffered DIMM A DIMM with DDR2 DRAM chips and an Advanced Memory Buffer AMB that speeds communication between the DDR2 SDRAM chips and the system FCC Federal Communications Commission A U S agency responsible for enforcing communications related regulations that state how much radiation computers and other electronic equipment can emit fingerprint reader A strip sensor that uses your unique...

Page 61: ...nfrared communications IRQ interrupt request An electronic pathway assigned to a specific device so that the device can communicate with the processor Each device connection must be assigned an IRQ Although two devices can share the same IRQ assignment you cannot operate both devices simultaneously ISP Internet service provider A company that allows you to access its host server to connect directl...

Page 62: ...ns such as the clock volume control and print status Also referred to as system tray ns nanosecond A measure of time that equals one billionth of a second NVRAM nonvolatile random access memory A type of memory that stores data when the computer is turned off or loses its external power source NVRAM is used for maintaining computer configuration information such as date time and other system setup...

Page 63: ... clock reset A jumper on the system board of some computers that can often be used for troubleshooting problems S SAS serial attached SCSI A faster serial version of the SCSI interface as opposed to the original SCSI parallel architecture SATA serial ATA A faster serial version of the ATA IDE interface ScanDisk A Microsoft utility that checks files folders and the hard disk s surface for errors Sc...

Page 64: ...cally provide surge suppression and may also provide voltage regulation Small UPS systems provide battery power for a few minutes to enable you to shut down your computer USB universal serial bus A hardware interface for a low speed device such as a USB compatible keyboard mouse joystick scanner set of speakers printer broadband devices DSL and cable modems imaging devices or storage devices Devic...

Page 65: ...twork A wireless high speed data network using cellular technology and covering a much larger geographic area than WLAN WXGA wide aspect extended graphics array A video standard for video cards and controllers that supports resolutions up to 1280 x 800 X XGA extended graphics array A video standard for video cards and controllers that supports resolutions up to 1024 x 768 Z ZIF zero insertion forc...

Page 66: ... pair installed in DIMM connectors 3 and 4 l If you install mixed pairs of PC2 5300 DDR2 667 MHz and PC2 6400 DDR2 800 MHz memory the modules function at the speed of the slowest module installed l Be sure to install a single memory module in DIMM connector 1 the connector closest to the processor before you install modules in any other connector NOTE Always install DDR2 memory modules in the orde...

Page 67: ...osition If you insert the module correctly the securing clips snap into the cutouts at each end of the module NOTE Memory purchased from Dell is covered under your computer warranty WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory...

Page 68: ...c computer 3 Press out the securing clip at each end of the memory module connector 4 Grasp the module and pull up If the module is difficult to remove gently ease the module back and forth to remove it from the connector Back to Contents Page CAUTION To connect a network cable first plug the cable into the network port or device and then plug it into the computer WARNING Before working inside you...

Page 69: ...bsidiaries and may be registered in the United States Patent and Trademark Office and in other countries Bluetooth is a trademark owned by Bluetooth SIG Inc and is used by Dell Inc under license ENERGY STAR is a registered trademark of the U S Environmental Protection Agency As an ENERGY STAR partner Dell Inc has determined that this product meets the ENERGY STAR guidelines for energy efficiency M...

Page 70: ...d the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance CAUTION To prevent static damage to components inside your computer discharge static electricity from your body before you touch any of your computer s electronic components You can do so by touching an unpainted meta...

Page 71: ...d with the securing tab and gently pull the securing tab 9 Place the card in the connector and press down firmly Ensure that the card is fully seated in the slot 1 card retention latch 2 alignment guide 3 card 4 card edge connector 5 card connector 6 release tab WARNING Some network adapters automatically start the computer when they are connected to a network To guard against electrical shock be ...

Page 72: ...urn off the integrated network adapter a Enter system setup select System Configuration Integrated NIC and change the setting to Disabled see Entering System Setup b Connect the network cable to the network adapter card s connectors Do not connect the network cable to the integrated network connector on the back panel of the computer 16 Install any drivers required for the card as described in the...

Page 73: ...er PS 2 Serial Port Adapter Installing a PS 2 Serial Port Adapter 1 Follow the procedures in Working on Your Computer 2 Remove the computer cover see Removing the Computer Cover 3 Gently push the release tab on the card retention latch from the inside to pivot the latch open The latch will remain in the open position 1 card retention latch 2 alignment guide 3 card 4 card edge connector 5 card conn...

Page 74: ...ss until it snaps into place 8 Connect the adapter cable to the serial port adapter connector SERIAL2 on the system board see System Board Components for connector locations 1 card retention latch 2 alignment guide NOTE See the documentation that came with the PS 2 serial port adapter for information on configuring the adapter making internal connections or customizing it for your computer 1 card ...

Page 75: ...rd Components 5 If necessary disconnect any external cables connected to the adapter 6 Ease the PS 2 serial port adapter bracket out of its retention slot 7 If you are removing the adapter permanently install a filler bracket in the empty card slot opening NOTE See the documentation for the PS 2 serial port adapter for information about the cable connections 1 card retention latch 2 alignment guid...

Page 76: ... brackets are flush with the alignment bar l The notch in the top of the card or filler bracket fits around the alignment guide 9 Secure the card s by closing the card retention latch and snapping it into place 10 Replace the computer cover see Replacing the Computer Cover Back to Contents Page ...

Page 77: ... your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance CAUTION To prevent static damage to components inside your computer discharge static electricity from your body before you touch any of your computer s electronic components You can do so by touching an unpainted metal surface on the computer chassis WARNING ...

Page 78: ...ignment notches on the processor with the front and rear alignment notches on the socket 6 Align the pin 1 corners of the processor and socket 1 center cover latch 2 processor cover 3 processor 4 socket 5 release lever CAUTION Ground yourself by touching an unpainted metal surface on the back of the computer CAUTION When replacing the processor do not touch any of the pins inside the socket or all...

Page 79: ... onto the heat sink assembly bracket b Rotate the heat sink assembly down towards the computer base and tighten the two captive screws 13 Replace the computer cover see Replacing the Computer Cover Back to Contents Page 7 front alignment notch 8 socket and processor pin 1 indicator 9 rear alignment notch CAUTION To avoid damage ensure that the processor aligns properly with the socket and do not u...

Page 80: ... metal bracket into the square hole in the bracket and then slide the chassis intrusion switch into its slot until you feel it snap securely into place 2 Reconnect the chassis intrusion switch cable to the system board 3 Replace the computer cover see Replacing the Computer Cover Resetting the Chassis Intrusion Detector 1 Turn on or restart your computer 2 When the DELL logo appears press F12 imme...

Page 81: ...usion option and then press the left or right arrow key to select Reset Change the setting to On On Silent or Disabled 4 Save your BIOS settings and exit system setup Back to Contents Page NOTE The default setting is On Silent ...

Page 82: ... connected to the remaining SATA connectors numbered higher than the one that the hard drive s is connected to For example if you have two SATA hard drives and one SATA optical drive connect the two hard drives to the SATA0 and SATA1 connectors and connect the SATA optical drive to the SATA2 connector See System Board Components for the location of SATA connectors on the system board Connecting Dr...

Page 83: ...our Computer 4 Remove the computer cover see Removing the Computer Cover 5 Disconnect the power and data cables from the hard drive and system board 1 data interface cable connector 2 data interface connector 1 power cable 2 power input connector WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information ...

Page 84: ...and prepare it for installation 2 Check the documentation for the drive to verify that it is configured for your computer 3 If your replacement hard drive does not have the plastic hard drive bracket attached remove the bracket from the existing drive by unsnapping it from the drive 1 data cable 2 hard drive system board connector 3 power cable 1 hard drive 2 release tabs 2 ...

Page 85: ...er see Replacing the Computer Cover 10 Insert bootable media and enter system setup see Entering System Setup and update the SATA port option under the Drives option list 11 Exit system setup and reboot the computer 12 Partition and logically format your drive See the documentation for your operating system for instructions 13 Test the hard drive by running the Dell Diagnostics see Dell Diagnostic...

Page 86: ...f the drive bracket and slide the hard drive into the bracket aligning the drive with the bracket pins until the drive clicks into place 6 Carefully slide the new hard drive into the bay until it clicks into place 7 Connect the power cable to the drive WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices inform...

Page 87: ...instructions 13 Test the hard drive by running the Dell Diagnostics see Dell Diagnostics 14 If the drive you just installed is the primary drive install your operating system on the hard drive Floppy Drive 1 data cable 2 hard drive system board connector 3 power cable WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best ...

Page 88: ...ate lever and slide it towards the bottom of the computer until the drive panel snaps open while holding the lever in place slide the drive out of the computer Installing the Floppy Drive 1 If you are replacing a floppy drive remove the shoulder screws from the existing drive and attach the screws to the replacement drive 2 If you are installing a new floppy drive remove the drive panel insert for...

Page 89: ... 1 Follow the procedures in Working on Your Computer 2 Remove the computer cover see Removing the Computer Cover 1 floppy drive 2 shoulder screws 4 3 shoulder screw slots 2 1 power cable 2 data cable 3 floppy drive connector DSKT WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulator...

Page 90: ...ement media card reader 2 If you are installing a new media card reader remove the drive panel insert for the 3 5 inch drive bay remove the shoulder screws from the inside of the drive panel insert and attach the screws to the new drive 3 Align the shoulder screws on the media card reader with the shoulder screw slots and gently slide it into the bay until it clicks into place 1 media card reader ...

Page 91: ... the Computer Cover 3 Disconnect the power and data cables from the back of the drive and system board 1 media card reader 2 shoulder screws 4 3 shoulder screw slots 2 1 data power cable 2 media card reader WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage a...

Page 92: ...e existing drive and attach the screws to the replacement drive 4 If you are installing a new optical drive remove the drive panel insert remove the shoulder screws from the inside of the drive panel insert and attach the screws to the new drive 5 Check the documentation that accompanied the drive to verify that the drive is configured for your computer 6 Align the shoulder screws on the optical d...

Page 93: ...ion in system setup by setting the appropriate Drive option under Drives see System Setup 11 Verify that your computer works correctly by running the Dell Diagnostics see the Dell Diagnostics Back to Contents Page 3 shoulder screw slots 2 CAUTION Always connect the optical drive SATA cable to a system board SATA connector that is labeled with a number higher than those connected to any hard drives...

Page 94: ...formation that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance WARNING To guard against electrical shock always unplug your computer from the electrical outlet before removing the cover NOTE Note the routing of all cables as you remove them so that you can re route them correctly when installin...

Page 95: ...ower supply toward the front of the computer by approximately 1 inch 7 Lift the power supply up and out of the computer 8 Slide the replacement power supply into place 9 Replace the screws that secure the power supply to the back of the computer chassis 10 Reconnect the DC power cables to the power supply 11 Connect the AC power cable to the AC power connector WARNING Before working inside your co...

Page 96: ...nal name 18 AWG Wire 1 3 3 VDC Orange 2 3 3 VDC Orange 3 GND Black 4 5 VDC Red 5 GND Black 6 5 VDC Red 7 GND Black 8 PS_PWRGOOD Gray 9 P5AUX Purple 10 V_12P0_DIG White 11 V_12P0_DIG White 12 3 3 VDC Orange 13 3 3VDC SE Orange 14 12 VDC Blue 15 GND Black 16 PWR_PS_ON Green 17 GND Black 18 GND Black 19 GND Black 20 NC NC ...

Page 97: ...5 VDC Red 23 5 VDC Red 24 GND Black Pin Number Signal Name 18 AWG Wire 1 GND Black 2 GND Black 3 12 VADC Yellow 4 12 VADC Yellow Pin Number Signal name 18 AWG Wire 1 3 3 VDC Orange 2 GND Black 3 5 VDC Red 4 GND Black 5 12 VBDC White Pin Number Signal Name 22 AWG Wire 1 5 VDC Red 2 GND Black 3 GND Black 4 12 VDC Yellow ...

Page 98: ...shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance CAUTION To prevent static damage to components inside your computer discharge static electricity from your body before you touch any of your computer s electronic components You can do so by touching an unpainted metal surface on the computer chas...

Page 99: ...4 Connect the cables to the system board 5 Replace the computer cover 6 Turn on power to the computer Back to Contents Page ...

Page 100: ...ter to remove the system fan assembly from the computer Installing the System Fan 1 To install the system fan follow the removal procedure in the reverse order 2 Close the computer cover see Replacing the Computer Cover Back to Contents Page WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see t...

Page 101: ......

Page 102: ...s as leverage points 5 Remove the cover from the hinge tabs and set it aside on a soft nonabrasive surface Inside Your Computer WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance WARNING To guard against electrical shock ...

Page 103: ...es from the system board 1 optical drive 2 disk drive 3 power supply 4 optional chassis intrusion switch 5 system board 6 heat sink assembly 7 hard drive 1 internal speaker INT_SPKR 2 processor connector CPU 3 processor power connector 12VPOWER 4 memory module connectors DIMM_1 DIMM_2 DIMM_3 and DIMM_4 5 password jumper PSWD 6 SATA drive connectors SATA0 and SATA1 7 front panel connector FRONTPANE...

Page 104: ...Back to Contents Page 17 battery socket BATTERY 18 PS 2 or serial connector SERIAL2 19 floppy connector DSKT 20 fan FAN_CPU ...

Page 105: ...rusion to On or On Silent Ultra Small Form Factor 1 Follow the procedures in Working on Your Computer 2 If applicable remove the cable cover see Removing the Cable Cover 3 Replace the computer cover a Tilting the cover slightly align it with the retaining strip at the back of the system b Slide the computer cover backward until it snaps into place WARNING Before working inside your computer read t...

Page 106: ...Back to Contents Page 1 release knob ...

Page 107: ...itional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance CAUTION To prevent static damage to components inside your computer discharge static electricity from your body before you touch any of your computer s electronic components You can do so by touching an unpainted metal surface on the computer chassis NOTE Installing filler bracket...

Page 108: ...connectors on the back panel of the computer 13 If you installed a network adapter card and want to turn off the integrated network adapter a Enter system setup select System Configuration Integrated NIC and change the setting to Disabled see Entering System Setup b Connect the network cable to the network adapter card s connectors Do not connect the network cable to the integrated network connect...

Page 109: ...ocumentation that came with the card for instructions 11 If you removed a sound card a Enter system setup select System Configuration Miscellaneous Devices and change the Audio setting to Enabled see Entering System Setup b Connect external audio devices to the sound card s connectors Do not connect external audio devices to the microphone speaker headphone or line in connectors on the back panel ...

Page 110: ...e filler bracket to create a card slot opening 5 If you are replacing a PCI Express x16 card or DVI card remove the card see Removing a PCI Express x16 Card or DVI Card If necessary disconnect any cables connected to the card 6 Prepare the card for installation 7 Place the card in the connector and press down firmly Ensure that the card is fully seated in the slot NOTE For PCI card locations see S...

Page 111: ...nge the setting to Disabled See Entering System Setup b Connect the network cable to the network adapter card s connectors Do not connect the network cable to the integrated network connector on the back panel of the computer 14 Install any drivers required for the card as described in the card documentation Removing a PCI Express x16 Card or DVI Card 1 Follow the procedures in Working on Your Com...

Page 112: ... are flush with the alignment bar l The notch in the top of the card or filler bracket fits around the alignment guide 10 Secure any remaining card s by closing the card retention latch and snapping it into place 1 PCI Express x16 card 2 lever 3 securing slot not all cards 4 securing tab 5 PCI Express x16 card connector 1 PCI Express x16 DVI card 2 lever 3 securing slot 4 securing tab 5 PCI Expres...

Page 113: ...2 Remove the computer cover see Removing the Computer Cover 3 Gently lift the release tab on the card retention latch from the inside and pivot the latch open 4 Remove the filler bracket if applicable 5 Align the PS 2 serial port adapter bracket in the retention slot and press down firmly Ensure that the adapter is fully seated in the slot 6 Before you close the card retention mechanism ensure tha...

Page 114: ...tention slot 6 If you are removing the adapter permanently install a filler bracket in the empty card slot opening 7 Before you close the card retention mechanism ensure that l The tops of all cards and filler brackets are flush with the alignment bar l The notch in the top of the card or filler bracket fits around the alignment guide 8 Secure any remaining card s by closing the card retention lat...

Page 115: ...r cover latch on the socket Then pull the lever back to release the processor WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance CAUTION To prevent static damage to components inside your computer discharge static electri...

Page 116: ...t notches on the processor with the front and rear alignment notches on the socket 6 Align the pin 1 corners of the processor and socket 1 center cover latch 2 processor cover 3 processor 4 socket 5 release lever CAUTION When replacing the processor do not touch any of the pins inside the socket or allow any objects to fall on the pins in the socket CAUTION Ground yourself by touching an unpainted...

Page 117: ...bly a Place the heat sink assembly back onto the heat sink assembly bracket b Rotate the heat sink assembly down towards the computer base and tighten the two captive screws 1 processor cover 2 tab 3 processor 4 processor socket 5 center cover latch 6 release lever 7 front alignment notch 8 socket and processor pin 1 indicator 9 rear alignment notch CAUTION To avoid damage ensure that the processo...

Page 118: ... the heat sink and connect it to the system board 14 Replace the optical drive see Optical Drive 15 Replace the computer cover see Replacing the Computer Cover Back to Contents Page 1 heat sink assembly 2 heat sink assembly bracket 3 captive screw in housing 2 ...

Page 119: ... the switch and its attached cable from the computer Replacing the Chassis Intrusion Switch 1 Gently insert the switch from underneath the metal bracket into the square hole in the bracket and then slide the chassis intrusion switch into its slot until it snaps securely into place 2 Reconnect the cable to the system board 3 Replace the hard drive see Installing a Hard Drive 4 Replace the computer ...

Page 120: ... the Microsoft Windows desktop Then shut down your computer and try again 3 Select System Setup 4 Select Security Chassis Intrusion and then select the Clear Intrusion Warning option to reset the chassis intrusion detector Change the setting to On On Silent or Disabled 5 Save your BIOS settings and exit system setup Back to Contents Page NOTE The default setting is On Silent ...

Page 121: ...example if you have a SATA hard drive and a SATA optical drive connect the hard drive to the SATA0 and connect the SATA optical drive to the SATA1 connector See System Board Components for the location of the SATA connectors on the system board Connecting Drive Cables When you install a drive you connect two cables a DC power cable and a data interface cable to the back of the drive Data Interface...

Page 122: ...ll attached to it 1 power cable 2 power input connector WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance WARNING To guard against electrical shock always unplug your computer from the electrical outlet before removing t...

Page 123: ...t it is configured for your computer 2 Unpack the replacement hard drive and prepare it for installation 3 If your replacement hard drive does not have the plastic drive bracket attached remove the bracket from the existing drive by unsnapping it from the drive 1 securing tabs 2 2 hard drive 1 power cable 2 data cable CAUTION To avoid damage to the drive do not set it on a hard surface Instead set...

Page 124: ...d 7 Check all connectors to ensure that they are properly cabled and firmly seated 8 Align the hard drive tab with the chassis and gently position the drive until it clicks into place 9 Replace the computer cover see Replacing the Computer Cover 1 release tabs 2 2 hard drive 3 hard drive bracket 1 power cable 2 data cable 1 hard drive 2 hard drive tab ...

Page 125: ...e fan is visible at the bottom of the drive bracket 5 To remove the hard drive fan a Lift the release tab on the back panel of the fan b Rotate the fan in the direction opposite to the direction indicated by the arrow on the back panel of the fan c Lift to remove the fan and its back panel from the hard drive bracket 6 To replace the hard drive fan a Align the triangle on the fans back panel with ...

Page 126: ...e system board WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance WARNING To guard against electrical shock always unplug your computer from the electrical outlet before removing the computer cover CAUTION Do not pull the...

Page 127: ... documentation that accompanied the drive to verify that the drive is configured for your computer 3 Follow the procedures in Working on Your Computer 4 Remove the computer cover see Removing the Computer Cover 5 Connect the power and data cable to the drive 6 Connect the data cable to the system board 1 optical drive 2 data cable 1 optical drive 2 data cable 3 power cable ...

Page 128: ...correctly by running the Dell Diagnostics see Dell Diagnostics Floppy Drive Removing a Floppy Drive 1 Follow the procedures in Working on Your Computer 2 Remove the computer cover see Removing the Computer Cover 3 Remove the optical drive and carefully set it aside see Optical Drive 1 optical drive 2 data cable WARNING Before working inside your computer read the safety information that shipped wi...

Page 129: ...nel insert l Replacing a drive remove the floppy drive see Removing a Floppy Drive 2 Align the screws on the drive with the bracket slots in the computer and gently position the drive until it clicks into place 3 Insert the data cable into the cable release tab on the floppy drive and press down on the tab until it clicks to lock it in place 4 Insert the data cable into the connector on the system...

Page 130: ...on the bottom of the inside of the computer 3 Remove the computer cover see Removing the Computer Cover 4 Remove the optical drive and carefully set it aside see Optical Drive 5 Remove the cable from the media card reader connector 6 Remove the hard drive see Removing a Hard Drive 7 Disconnect the media card reader cable from the system board 1 cable release tab 2 floppy drive data cable edge conn...

Page 131: ...new media card reader perform the following steps before continuing to step 3 a Follow the procedures in Working on Your Computer b Remove the computer cover see Removing the Computer Cover c Lay the computer on its side so that the system board is on the bottom of the inside of the computer d Remove the drive panel insert 3 Align the screws on the media card reader with the bracket slots in the c...

Page 132: ...e the computer cover see Replacing the Computer Cover 8 See the documentation that came with the drive for instructions on installing any software required for drive operation 9 Verify that your computer works correctly by running the Dell Diagnostics see Dell Diagnostics Back to Contents Page 1 media card reader data cable 2 INT_USB connector on the system board ...

Page 133: ... the fan assembly 6 Press the tab that secures the fan to computer chassis and push the fan away from the computer chassis 7 Lift the system fan up and away from the computer Installing the System Fan To replace the fan follow the removal procedures in the reverse order Back to Contents Page WARNING Before working inside your computer read the safety information that shipped with your computer For...

Page 134: ...by pressing the release tabs on either side of the air sensor 9 From inside the computer cover remove the mounting screw that secures the I O panel to the computer 10 Using a small flat blade screwdriver gently pry the I O panel bracket to release its circular tabs from the two holes in the chassis that secure it 11 Remove the I O panel from the computer Replacing the I O Panel To replace the I O ...

Page 135: ...Back to Contents Page NOTE Use the guides on the I O panel bracket to help position the I O panel in place and use the notch on the I O panel bracket to help seat the card ...

Page 136: ... the power supply to the back of the computer chassis 11 Reconnect the DC power cables to the system board and drives see System Board Components for connector locations WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance ...

Page 137: ...omputer and devices to electrical outlets and turn them on DC Power Connectors DC Power Connector P1 CAUTION To connect a network cable plug the cable into the network wall jack and then plug it into the computer Pin Number Signal Name 18 AWG Wire 1 COM Black 2 FAN Brown 3 N C N C 4 3 3 VDC Orange 5 COM Black 6 COM Black 7 12 VDC Yellow 8 5 VSB Purple 9 COM Black 10 5 VDC Red 11 5 VDC Red 12 5 VDC...

Page 138: ... 22 PS_ON Green 23 5 VDC Red 24 5 VDC Red Pin Number Signal Name 18 AWG Wire 1 GND Black 2 GND Black 3 12 VDC Yellow 4 12 VDC Yellow Pin Number Signal Name 18 AWG Wire 1 3 3 VDC Orange 2 GND Black 3 5 VDC Red 4 GND Black 5 12 VDC Yellow Pin Number Signal Name 24 AWG Wire 1 NC NC 2 5 VDC Red 3 5 VDC Red 4 NC NC 5 GND Black 6 GND Black ...

Page 139: ...emove the cover of your computer see Removing the Computer Cover 3 Disconnect the cables from the system board 4 Remove the speaker from the chassis of the computer WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance CAUTI...

Page 140: ...5 Replace the computer cover 6 Turn on power to the computer Back to Contents Page ...

Page 141: ...or additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance WARNING To guard against electrical shock always unplug your computer from the electrical outlet before removing the computer cover 1 security cable slot 2 cover release latch 3 padlock ring 4 computer cover WARNING Graphics card heat sinks can become very hot during normal ...

Page 142: ... CPU 3 processor power connector 12VPOWER 4 memory module connectors DIMM_1 DIMM_2 DIMM_3 DIMM_4 5 password jumper PSWD 6 SATA connectors SATA0 and SATA1 7 front panel connector FRONTPANEL 8 power connector MICRO_PWR 9 fan connector FAN_HDD 10 intrusion switch connector INTRUDER 11 internal USB connector INT_USB 12 service mode disable jumper 13 RTC reset jumper RTCRST 14 PCI connector SLOT2 15 PC...

Page 143: ...Back to Contents Page 19 fan connector FAN_CPU ...

Page 144: ...diaries and may be registered in the United States Patent and Trademark Office and in other countries Bluetooth is a trademark owned by Bluetooth SIG Inc and is used by Dell Inc under license ENERGY STAR is a registered trademark of the U S Environmental Protection Agency As an ENERGY STAR partner Dell Inc has determined that this product meets the ENERGY STAR guidelines for energy efficiency Mode...

Page 145: ...Screws l Ultra small form factor see Ultra Small Form Factor System Board Screws 7 Slide the system board assembly toward the front of the computer and then lift the board up and away 8 If you are replacing the system board place the system board assembly that you just removed next to the replacement system board to ensure it is identical Mini Tower System Board Screws WARNING Before working insid...

Page 146: ...Desktop System Board Screws Small Form Factor System Board Screws 1 screws 9 1 screws 9 ...

Page 147: ...y components and cables that you removed from the system board 4 Reconnect all cables to their connectors at the back of the computer 5 Replace the computer cover see Replacing the Computer Cover 1 screws 9 1 screws 10 NOTE The system board is shipped in manufacturing mode The user or service provider must select the manageability option upon first boot See Manageability on how to select the manag...

Page 148: ...Back to Contents Page ...

Page 149: ... wait too long and the operating system logo appears continue to wait until you see the Microsoft Windows desktop Then shut down your computer and try again System Setup Screen The System Setup screen displays current or changeable configuration information for your computer Information on the screen is divided into two areas the menu and the main window System Setup Options CAUTION Unless you are...

Page 150: ...board as l Disable l USB l Internal default l Read Only SATA Operation Configures the operating mode of the integrated hard drive controller to l AHCI default l ATA l Legacy S M A R T Reporting Enables or disables integrated drive errors to be reported during system startup This option is disabled by default Drives Enables or disables the SATA or ATA drives connected to the system board System Con...

Page 151: ...ption This option is not set by default System Password Displays the current status of the system s password security feature and allows a new system password to be assigned and verified This option is not set by default Password Changes Enables or disables the user from changing the system password without the administrative password This option is enabled by default TPM Security Enables or disab...

Page 152: ...the speed of the system fan NOTE When enabled the fan runs at full speed Maintenance Service Tag Displays the Service Tag of your computer Asset Tag Allows you to create a system asset tag if an asset tag is not already set This option is not set by default SERR Messages Controls the SERR Message mechanism This option is enabled by default Some graphics cards require the SERR Message mechanism be ...

Page 153: ...ient DHCP to Static IP Client SubnetMask Specifies the subnet mask for the client The default setting is 255 255 255 255 NOTE To set Client SubnetMask you must set Client DHCP to Static IP Client Gateway Specifies the gateway IP address for the client The default setting is 255 255 255 255 NOTE To set Client SubnetMask you must set Client DHCP to Static IP License Status Displays the current licen...

Page 154: ...word Protection System Password Option Settings You cannot change or enter a new system password if either of the following two options is displayed l Set A system password is assigned l Disabled The system password is disabled by a jumper setting on the system board You can only assign a system password when the following option is displayed l Not Set No system password is assigned and the passwo...

Page 155: ...complete system password the following message appears on the screen Incorrect password If you again type an incorrect or incomplete system password the same message appears on the screen The third and subsequent times you type an incorrect or incomplete system password the computer displays the following message Incorrect password Number of unsuccessful password attempts 3 System halted Must powe...

Page 156: ... changes to Set 5 Exit system setup A change to Admin Password becomes effective immediately no need to restart the computer Operating Your Computer With an Administrator Password Enabled When you enter system setup the Admin Password option is highlighted prompting you to type the password If you do not type the correct password the computer lets you view but not modify system setup options Delet...

Page 157: ...Mini Tower Desktop Small Form Factor Ultra Small Form Factor ...

Page 158: ...e 2 pin password jumper on the system board and attach the jumper to reenable the password feature 11 Replace the computer cover see Replacing the Computer Cover 12 Connect your computer and devices to electrical outlets and turn them on Jumper Setting Description PSWD Password features are enabled default setting Password features are disabled RTCRST The real time clock has not been reset The rea...

Page 159: ...s 3 Set Client DHCP to Static IP 4 Select Accept in the window that opens asking you to confirm changing the Client DHCP option 5 Set the Client IP with your desired IP address The default is 255 255 255 255 6 Set the Client Subnet Mask to the address assigned to the client The default address is 255 255 255 255 7 Set the Client Gateway to the gateway address assigned to the client The default add...

Page 160: ...oft Corporation in the United States and or other countries Computrace is a registered trademark of Absolute Software Corp Citrix is a registered trademarks of Citrix Systems Inc and or one or more of its subsidiaries and may be registered in the United States Patent and Trademark Office and in other countries Bluetooth is a trademark owned by Bluetooth SIG Inc and is used by Dell Inc under licens...

Page 161: ...m Board Components Desktop System Board Components Small Form Factor System Board Components Ultra Small Form Factor System Board Components l If the power light is blinking amber the computer is receiving electrical power but an internal power problem may exist Ensure that the voltage selection switch is set to match the AC power at your location if applicable Ensure that the processor power cabl...

Page 162: ... occurred l Power off computer leaving the computer plugged in Press and hold the power supply test button on the back of the power supply unit If the power supply diagnostic light next to the switch illuminates the problem may be with your system board Contact Dell see Contacting Dell If the power supply diagnostic light next to the switch does not illuminate disconnect all internal and external ...

Page 163: ...nal and external peripherals and restart the computer If the computer boots add the peripheral back one by one until you find the faulty one Contacting Dell l If the problem persists the system board is probably bad Contact Dell see Contacting Dell Steady Amber A possible coin cell battery failure has occurred l Remove the coin cell battery for one minute reinstall the battery and restart l If the...

Page 164: ...ell Steady Green Memory modules are detected but a memory configuration or compatibility error has occurred l Ensure that no special requirements for memory module connector placement exist l Ensure that the memory you are using is supported by your computer see the Setup and Quick Reference Guide that ships with your computer l If the problem persists contact Dell see Contacting Dell Steady Green...

Page 165: ...be defective or a cable may be loose Replace the floppy disk or check for a loose cable connection Code Cause 2 short 1 long BIOS checksum error 1 long 3 short 2 short Memory error 1 short F12 key pressed Code repetitive short beeps Description Suggested Resolution 1 BIOS checksum failure Possible system board failure Contact Dell see Contacting Dell 2 No memory modules are detected l If two or mo...

Page 166: ...DD failure This feature can be enabled or disabled in the system setup Hardware Troubleshooter If a device is either not detected during the operating system setup or is detected but incorrectly configured you can use the Hardware Troubleshooter to resolve the incompatibility Windows XP 1 Click Start Help and Support 2 Type hardware troubleshooter in the search field and press Enter to start the s...

Page 167: ...Utilities media into the optical drive 2 Restart your computer 3 When the DELL logo appears press F12 immediately If you wait too long and the operating system logo appears continue to wait until you see the Microsoft Windows desktop then shut down your computer and try again 4 When the boot device list appears use the up or down arrow keys to highlight CD DVD CD RW Drive then press Enter NOTE The...

Page 168: ...o run a complete test on your computer Selecting Test Memory initiates the extended memory test which can take up to thirty minutes or more to complete When the test completes record the test results and then press any key to return to the previous menu NOTE Write down any error codes and problem descriptions exactly as they appear and follow the instructions on the screen Option Function Test Mem...

Page 169: ...s of the test and any error conditions encountered Errors Displays error conditions encountered error codes and the problem description Help Describes the test and any requirements for running the test Configuration Displays the hardware configuration for the selected device The Dell Diagnostics obtains configuration information for all devices from System Setup memory and various internal tests a...

Page 170: ...osing all programs before you write to the optical Turn off standby mode in Windows before writing to a disc Search for the keyword standby in Windows Help and Support for information on power management modes Hard drive problems Run Check Disk Windows XP 1 Click Start and click My Computer 2 Right click Local Disk C 3 Click Properties Tools Check Now 4 Click Scan for and attempt recovery of bad s...

Page 171: ...pen the program that you want to use In some cases you may have to restart your computer to restore computer resources If so run the program that you want to use first Operating system not found Contact Dell see Contacting Dell IEEE 1394 Device Problems Ensure that the cable for the IEEE 1394 device is properly inserted into the device and into the connector on the computer Ensure that the IEEE 13...

Page 172: ...ghts Ensure that the power cable is firmly connected to the computer and to the electrical outlet The computer stops responding Turn the computer off If you are unable to get a response by pressing a key on your keyboard or moving your mouse press and hold the power button for at least 8 to 10 seconds until the computer turns off and then restart your computer A program stops responding End the pr...

Page 173: ... operating system installed on your computer l Ensure that your computer meets the minimum hardware requirements needed to run the software See the software documentation for information l Ensure that the program is installed and configured properly l Verify that the device drivers do not conflict with the program l If necessary uninstall and then reinstall the program Back up your files immediate...

Page 174: ...lick Start Control Panel Mouse 2 Adjust the settings as needed Windows Vista 1 Click Start Control Panel Hardware and Sound Mouse 2 Adjust the settings as needed Reinstall the mouse driver Run the Hardware Troubleshooter See Hardware Troubleshooter Network Problems Check the network cable connector Ensure that the network cable is firmly inserted into the network connector on the back of the compu...

Page 175: ...e Memory l Remove and then reinstall any expansion cards including graphics cards see the Removing PCI and PCI Express Cards section for your computer Eliminate interference Some possible causes of interference are l Power keyboard and mouse extension cables l Too many devices connected to the same power strip l Multiple power strips connected to the same electrical outlet Printer Problems Check t...

Page 176: ... and Speaker Problems No sound from speakers Check the speaker cable connections Ensure that the speakers are connected as shown on the setup diagram supplied with the speakers If you purchased a sound card ensure that the speakers are connected to the card Ensure that the subwoofer and the speakers are turned on See the setup diagram supplied with the speakers If your speakers have volume control...

Page 177: ...to the graphics card and monitor l Ensure that the monitor cable is connected as shown on the setup diagram for your computer l Remove any video extension cables and connect the monitor directly to the computer l Swap the computer and monitor power cables to determine if the monitor s power cable is defective l Check the connectors for bent or broken pins it is normal for monitor cable connectors ...

Page 178: ...nd Personalization Display Settings 2 Adjust Resolution and Colors settings as needed 3D image quality is poor Check the graphics card power cable connection Ensure that the power cable for the graphics card s is correctly attached to the card Check the monitor settings See the monitor documentation for instructions on adjusting the contrast and brightness demagnetizing degaussing the monitor and ...

Page 179: ...re information about securing a device in your computer Removing and Installing a Device When Your Computer Is Turned Off 1 If the module bay contains a device that is locked with the locking switch a Remove the cover see Removing the Computer Cover b Lift the module locking switch to the unlocked position 2 If the module bay contains an airbay remove the security screw and pull the airbay out of ...

Page 180: ...oving the module locking switch to the locked position you must remove the computer cover to use the locking switch 7 If you removed the cover to lock the device in the module bay replace the computer cover see Replacing the Computer Cover 1 bottom of computer 2 security screw 1 drive release latch CAUTION Do not place any heavy objects on top of the computer Doing so may bend the chassis and caus...

Page 181: ...er 2 Gently press the module locking switch down until it locks into place 1 bottom of computer 2 security screw NOTE Installing and removing a device while the computer is running may not be applicable to all SATA operating modes To enable this feature set SATA Operation to AHCI or RAID Operation in the system setup program NOTE You cannot remove a device if your computer is turned on and the dev...

Page 182: ...moved from the computer until you lift the module locking switch into its unlocked position 4 You may also secure a device in the module bay by using a security screw packaged separately accessed from the bottom of the computer Back to Contents Page 1 bottom of computer 2 security screw ...

Page 183: ...s back panel 4 Insert the tabs into the slots and slide the cover to align the ends of the cover with the ends of the chassis see the illustration until the cable cover is securely positioned 5 Install a security device in the security cable slot optional Removing the Cable Cover 1 If a security device is installed in the security cable slot remove the device 2 Slide the release button grasp the c...

Page 184: ...r computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance WARNING To guard against electrical shock always unplug your computer from the electrical outlet before removing the cover CAUTION When replacing the processor do not touch the underside of the new proce...

Page 185: ...e of the processor 2 If the release lever on the socket is not fully extended move it to that position 3 Orient the front and rear alignment notches on the processor with the front and rear alignment notches on the socket 1 top of heat sink 2 heat sink 3 retention base 4 release tab CAUTION Unless a new heat sink is required for the new processor reuse the original heat sink assembly when you repl...

Page 186: ... top of the processor 9 Place one end of the heat sink under the tab on the retention base on the side opposite the release lever CAUTION To avoid damage ensure that the processor aligns properly with the socket and do not use excessive force when you install the processor 1 processor cover 2 tab 3 processor 4 processor socket 5 center cover latch 6 release lever 7 front alignment notch 8 socket a...

Page 187: ...f the heat sink fits securely under the tab opposite the release tab on the retention base 11 Re assemble the shroud 12 Replace the computer cover see Replacing the Computer Cover 13 Replace the cable cover if used see Attaching the Cable Cover Back to Contents Page 3 release lever ...

Page 188: ...erneath the metal bracket into the square hole in the bracket and then slide the chassis intrusion switch into its slot until you feel it snap securely into place 2 Reconnect the cable to the system board 3 Replace the computer cover see Replacing the Computer Cover 4 If you are using a computer stand attach it to the computer Resetting the Chassis Intrusion Detector 1 Turn on or restart your comp...

Page 189: ...Intrusion and then select the Clear Intrusion Warning option to reset the chassis intrusion detector Change the setting to On On Silent or Disabled 5 Save the settings and exit System Setup Back to Contents Page NOTE The default setting is On Silent ...

Page 190: ...odule bay General Installation Guidelines Connecting Drive Cables When you install a drive you connect two cables a DC power cable and a data interface cable to the back of the drive Data Interface Connectors Power Cable Connectors Connecting and Disconnecting Drive Cables NOTE For information on installing D module drives see the documentation that came with your optional device SATA Connector 1 ...

Page 191: ...NING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance WARNING To guard against electrical shock always unplug your computer from the power supply before removing the hard drive CAUTION To prevent static damage to components ins...

Page 192: ...that the connectors are properly oriented before connecting them 8 Replace the computer cover see Replacing the Computer Cover 9 Replace the cable cover if used 10 See the documentation that came with the drive for instructions on installing any software required for drive operation 11 Reboot the computer 12 Partition and logically format your drive before you proceed to the next step 1 drive 2 dr...

Page 193: ... computer so that its side tabs are free of the corresponding slots in the hard drive bracket 6 Gently lift to remove the fan from the hard drive bracket 7 Disconnect the fan cable from the FAN_HDD connector on the system board Replacing the Hard Drive Fan 1 Connect the hard drive fan cable to the FAN_HDD connector on the system board 2 Align the release tab and the four side tabs on the fan with ...

Page 194: ...7 Replace the cable cover if used Back to Contents Page ...

Page 195: ...e memory modules 8 To remove the back fan press the fan release tab and slide the fan away from the drives Installing the System Fans 1 To replace the fan follow the removal procedures in the reverse order 2 Replace the computer cover see Replacing the Computer Cover 3 Turn on the computer WARNING Before working inside your computer read the safety information that shipped with your computer For a...

Page 196: ...Back to Contents Page ...

Page 197: ...ee from the chassis and remove the power button from the chassis Replacing the Power Button 1 Align the tab on the bottom of the power button assembly with the corresponding slot in the front of the chassis and push the tab into the slot 2 Gently squeeze the tabs on the power button and push the button into the chassis until the tabs lock into place 3 Replace the computer cover see Replacing the C...

Page 198: ...low the procedures in Working on Your Computer 2 Remove the cover of your computer see Removing the Computer Cover 3 Connect the speaker cable to the INT_SPEAKER connector on the system board 4 Insert the speaker into the chassis of the computer WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information s...

Page 199: ...5 Replace the computer cover 6 Turn on power to the computer Back to Contents Page ...

Page 200: ...up your computer secure all cables toward the back of your work area to prevent the cables from being pulled tangled or stepped on NOTE If you want to orient your computer under a desk top or on a wall surface use the optional wall mount bracket To order this bracket contact Dell see Contacting Dell WARNING Before working inside your computer read the safety information that shipped with your comp...

Page 201: ...y of your computer s electronic components You can do so by touching an unpainted metal surface on the computer chassis 1 fan shroud heat sink assembly 2 speaker optional 3 memory modules 2 4 hard drive 5 security cable slot 6 chassis intrusion switch 1 fan connector FAN_FRONT 2 internal speaker connector INT_SPKR 3 system board speaker BEEP 4 channel B memory connector DIMM_2 5 channel A memory c...

Page 202: ...e chassis and rotate the badge to the desired position 3 Ensure that the tab is secured in the slot Back to Contents Page WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance 1 release tab in slot 2 slots 2 ...

Page 203: ...iaries and may be registered in the United States Patent and Trademark Office and in other countries Bluetooth is a trademark owned by Bluetooth SIG Inc and is used by Dell Inc under license ENERGY STAR is a registered trademark of the U S Environmental Protection Agency As an ENERGY STAR partner Dell Inc has determined that this product meets the ENERGY STAR guidelines for energy efficiency Model...

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Dell OptiPlex 760, Service Manual

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