A program crashes repeatedly
Check the software documentation
—
If necessary, uninstall and then reinstall the program.
A program is designed for an earlier Windows operating system
Run the Program Compatibility Wizard
—
Windows XP
:
The Program Compatibility Wizard configures a program so that it runs in an environment similar to non-XP operating system environments.
1.
Click
Start
®
All Programs
®
Accessories
®
Program Compatibility Wizard
®
Next
.
2.
Follow the instructions on the screen.
Windows Vista
:
The Program Compatibility Wizard configures a program so that it runs in an environment similar to non-Windows Vista operating system environments.
1.
Click
Start
®
Control Panel
®
Programs
®
Use an older program with this version of Windows.
2.
In the welcome screen, click
Next
.
3.
Follow the instructions on the screen.
A solid blue screen appears
Turn the computer off
—
If you are unable to get a response by pressing a key on your keyboard or moving your mouse, press and hold the power button for
at least 8 to 10 seconds (until the computer turns off), and then restart your computer.
Other software problems
Check the software documentation or contact the software manufacturer for troubleshooting information
—
l
Ensure that the program is compatible with the operating system installed on your computer.
l
Ensure that your computer meets the minimum hardware requirements needed to run the software. See the software documentation for information.
l
Ensure that the program is installed and configured properly.
l
Verify that the device drivers do not conflict with the program.
l
If necessary, uninstall and then reinstall the program.
Back up your files immediately
Use a virus-scanning program to check the hard drive, floppy disks, CDs, or DVDs
Save and close any open files or programs and shut down your computer through the Start menu
Memory Problems
If you receive an insufficient memory message
—
l
Save and close any open files and exit any open programs you are not using to see if that resolves the problem.
l
See the software documentation for minimum memory requirements. If necessary, install additional memory (see
Installing Memory Module (s)
).
l
Reseat the memory modules (see
Memory
) to ensure that your computer is successfully communicating with the memory.
l
Run the Dell Diagnostics (see
Dell Diagnostics
).
If you experience other memory problems
—
NOTE:
Most software includes installation instructions in its documentation or on a floppy disk, CD, or DVD.
WARNING:
Before working inside your computer, read the safety information that shipped with your computer. For additional safety best
practices information, see the Regulatory Compliance Homepage on www.dell.com at www.dell.com/regulatory_compliance.
Summary of Contents for OptiPlex 760
Page 29: ......
Page 48: ......
Page 101: ......
Page 106: ...Back to Contents Page 1 release knob ...
Page 140: ...5 Replace the computer cover 6 Turn on power to the computer Back to Contents Page ...
Page 143: ...Back to Contents Page 19 fan connector FAN_CPU ...
Page 146: ...Desktop System Board Screws Small Form Factor System Board Screws 1 screws 9 1 screws 9 ...
Page 148: ...Back to Contents Page ...
Page 157: ...Mini Tower Desktop Small Form Factor Ultra Small Form Factor ...
Page 194: ...7 Replace the cable cover if used Back to Contents Page ...
Page 196: ...Back to Contents Page ...
Page 199: ...5 Replace the computer cover 6 Turn on power to the computer Back to Contents Page ...