Advanced Guide
>
Troubleshooting
>
Problems with Scanning/Printing Film
> Cannot Scan Film
Cannot Scan Film
Check 1: Make sure that the FAU (Film Adapter Unit) Protective Sheet is
removed from the Document Cover.
Check 2: Make sure that the Film Guide is placed correctly on the Platen.
Check 3: Make sure that the calibration slot is not blocked.
Do not block the calibration slot on the Film Guide with film or other items.
Check 4: Make sure that the Document Cover is closed properly.
Check 5: The machine may be locked.
Close the running software program and slide the Scanner Lock Switch to the release position (
).
Then, restart the machine.
Check 6: Make sure that ScanGear (scanner driver) is set for scanning film.
In ScanGear (scanner driver), set Select Source in Basic Mode to Negative Film(Color) or Positive
Film(Color), or set Select Source in Advanced Mode to Color Negative Film, Color Positive Film, Black
and White Negative Film or Black and White Positive Film.
Check 7: In Preferences of MP Navigator EX, select your model and click
OK.
Check 8: In the dialog box that opens by clicking an icon in the One-click
Mode screen of MP Navigator EX, set Document Type to film or Film(Auto
mode), then click Apply.
Check 9: Set the appropriate output resolution and scan again.
If the computer has stopped operating, restart it and scan again.
Page top
Page 975 of 1086 pages
Cannot Scan Film
Summary of Contents for 3749B002
Page 19: ...Page top Page 19 of 1086 pages Printing Photos Saved on the Memory Card USB Flash Drive ...
Page 22: ...Page top Page 22 of 1086 pages Using Various Functions ...
Page 28: ...Page top Page 28 of 1086 pages Inserting the USB Flash Drive ...
Page 57: ...Page top Page 57 of 1086 pages Using Various Scan Functions ...
Page 82: ...Page top Page 82 of 1086 pages Machine Settings ...
Page 88: ...Page top Page 88 of 1086 pages Loading Paper ...
Page 103: ...break 2 Close the Document Cover gently Page top Page 103 of 1086 pages Loading Originals ...
Page 118: ...Page top Page 118 of 1086 pages Printing the Nozzle Check Pattern ...
Page 164: ...Page top Page 164 of 1086 pages What Is Easy PhotoPrint EX ...
Page 193: ...See Help for details on the Edit screen Page top Page 193 of 1086 pages Editing ...
Page 202: ...Page top Page 202 of 1086 pages Printing ...
Page 211: ...Adjusting Images Page top Page 211 of 1086 pages Correcting and Enhancing Photos ...
Page 254: ...Page top Page 254 of 1086 pages Printing ID Photos ID Photo Print ...
Page 273: ...Page top Page 273 of 1086 pages Printing Dates on Photos ...
Page 298: ...Page top Page 298 of 1086 pages Printing ...
Page 332: ...Page top Page 332 of 1086 pages Borderless Printing ...
Page 393: ...Page top Page 393 of 1086 pages Smoothing Jagged Outlines ...
Page 687: ...Advanced Mode Tab Page top Page 687 of 1086 pages Scanning in Advanced Mode ...
Page 689: ...Related Topic Auto Scan Mode Tab Page top Page 689 of 1086 pages Scanning in Auto Scan Mode ...
Page 692: ...Advanced Mode Tab Page top Page 692 of 1086 pages Scanning Film in Advanced Mode ...
Page 746: ...Page top Page 746 of 1086 pages Scanner Tab ...
Page 768: ...Page top Page 768 of 1086 pages Scanning with WIA Driver ...
Page 866: ...Page top Page 866 of 1086 pages Printer Cannot be Registered ...
Page 899: ...Page top Page 899 of 1086 pages If an Error Occurs ...
Page 931: ...Page top Page 931 of 1086 pages Printing Does Not Start ...
Page 1001: ...Page top Page 1001 of 1086 pages Before Printing on Art Paper ...
Page 1024: ...Page top Page 1024 of 1086 pages Using Easy PhotoPrint EX ...
Page 1053: ...Page top Page 1053 of 1086 pages How to Set a Network Key Network Password ...