General Operation Troubleshooting | 189
Safety first
n
To prevent damage to the instrument, always turn OFF the 405 LS or the
computer before removing or inserting a communications (serial or USB)
cable.
When the computer (PC) won't communicate with the instrument:
1.
Run the system self-test
. All BioTek instruments perform a self-test when
turned on. The 405 LS will not communicate if it fails an internal system test. An
error message will be displayed when a test fails.
2.
Make sure the USB cable is in perfect condition and properly attached
to the
port defined in the
Instrument Settings
dialog (e.g. COM 1). Review the LHC
Help Topic Select Help>Help Topics and search for "About COM Ports."
"About COM Ports" to learn about virtual COM ports when using a USB cable.
Correct and reboot both PC and instrument.
Test communication
.
3.
Confirm that the USB cable was obtained from BioTek
. USB cables are not
universal. Contact BioTek customer service to purchase a factory tested cable.
After installing a known, good cable, reboot both PC and instrument.
BioTek Instruments, Inc.
Summary of Contents for 405 LS
Page 1: ...Operator s Manual Microplate Washer 405 LS ...
Page 2: ......
Page 56: ...36 Chapter 2 Installation 405 Microplate Washer LS ...
Page 134: ...114 Chapter 3 Operation 405 Microplate Washer LS ...
Page 190: ...170 Chapter 5 Qualification 405 Microplate Washer LS ...
Page 210: ...190 Chapter 7 Troubleshooting 405 Microplate Washer LS ...
Page 238: ......