89
There are many instances where the IPS can be connected to a computer to enhance the overall
operation of the system. These include:
•
IPS Confi guration Program:
This program is designed to run under
Windows®
and can
guide the System Manager through every detail concerning the setup of the IPS. After the
selections have been made in the program, the entire con
fi
guration program can be written
into the IPS via the RS232C port. There is no need to manually enter all of the commands
detailed in this guide (see “IPS Con
fi
guration Program”, page 90).
•
Call History Reporting:
The details of outgoing calls can be sent from the IPS to the
computer. An application on the computer can collect the information into a data base and
generate useful reports. (See “Connection To A Computer or A printer”, page 88).
•
Caller ID Processing:
On IPS units equipped with the optional Caller ID detection capability,
the unit will send the Caller ID information to the computer. An application on the computer
can collect the information into a data base and generate useful reports (see “Caller ID”,
page 68).
•
Computer Aided Telephony (CAT) Interface:
On IPS units equipped with the optional
Computer Aided Telephony (CAT) software, the system can operate in a computer environment
where it can be controlled by an application running on the computer (see “Computer Aided
Telephony (CAT) Software”, page 91).
RS232C Port – Choosing The Operating Mode
The RS232C port on the IPS mode can operate in one of the two modes.
•
System Mode:
The IPS must be in this mode in order to communicate with the IPS Con
fi
guration
Program. It must also be in this mode to operate in the Computer Aided Telephony (CAT)
environment (if your unit is equipped with the CAT version of the software).
•
Features Mode:
The IPS must be in the mode to allow it to (1) output the Call History
information, (2) output the Caller ID data at the beginning of incoming calls (except for CAT
units), or (3) respond to the Automatic Call History Retrieval program running on attached
computer (see page 86).
Interfacing The IPS To A Computer
Interfacing The IPS To A Computer
