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Voice Announce
a call to an available extension after the Ringback tone:
1.
Wait for the called extension to answer and then announce the outside caller that is holding
for them.
2.
Hang up to transfer the call to the called extension or the called extension can hang up and
you will be reconnected to the outside caller.
If desired, you can transfer the caller to the Operator or your Voice Mail unit.
Transferring To A Busy Extension
When transferring a call to a busy key telephone, a special ring tone is heard consisting of one
long beep followed by two short beeps.
If transferring a call to a busy extension, you have 4 options:
1.
“Reconnect” to the outside caller.
Switch-hook, wait for a triple-beep, then perform another switch-hook.
2.
“Transfer” to a different extension.
Switch-hook, wait for a triple-beep, then dial the desired 3-digit
extension number.
If desired, you can transfer the caller to the Operator or your Voice
Mail unit.
3.
“Call Park”.
Hang up, after hearing the busy signal.
The person at the busy extension will hear a quadruple-beep, indicating
that a call is parked for them. When they hang up, their line will ring.
4.
“Call Break In”.
Switch-hook, you will hear a triple-beep, then press “5”.
You are now interrupting that extension’s conversation. The person that
they are speaking with can hear you. Only certain extensions should
be programmed by the System Manager to have the “Call Break In”
privilege.
5
Call Trasferring - Outside Line
Chapter
4
- IPS System Used With Ordinary Telephones
