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Transferring A Call To An Unavailable Extension
This will be indicated by an Error tone. This applies to an attempt to call a non-existent extension
or an extension that is in the Do Not Disturb mode.
“Reconnect” with outside caller.
Press the CO line button of the call that was placed on hold.
“Transfer” to a different extension.
Press a different extension DSS button.
If desired, you can transfer the caller to the Operator or your
Voice Mail unit.
Conference Calling
1 Outside Line, 2 Extensions
To “conference in” another extension:
1.
While on line, press the desired extension’s DSS button.
This will place the outside call on hold. When the person answers,
you have the opportunity to announce the conference call without the
outside call hearing.
2.
Press the CONF button.
You are now in conference mode. All three parties can speak together.
CONF
2 Outside Lines, 1 Extension
To “conference in” someone outside your offi ce.
1.
While on line, press the CONF or HOLD button.
This will put the fi rst outside line on hold.
CONF
Conference Calling
Chapter
5
- IPS System Used With IVT-16 Key Telephone