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Call Holding
Outside calls can be put on hold, but not for Intercom calls.
To put a call on hold:
While on line, press the HOLD button then hang up.
While a call is on hold (CO LED is blinking green), you have full use of
your phone. You can place another outside call, or call someone at another
extension.
HOLD
Reminder Feature
Your key telephone will ring you back after a caller has been on hold for the amount of time set
by the System Manager. If you do not answer the ringing phone within 20 seconds, the call will
forward to the Operator or Voice Mail unit.
Retrieving A Call On Hold
To retrieve a call that was placed on hold:
Lift the handset, press the CO line button of the call that was placed on hold.
Call Transferring
To transfer an outside call to an available extension:
While on line, press the desired DSS button. You can choose 1 of 2 ways.
“Blind Transfer”
You may hang up (or press the XFER button) and the called extension will automatically be
connected to the outside caller when the called extension goes off hook.
If the called extension does not answer, within 20 seconds, the call will forward to the Operator
or to a Voice Mail unit.
Call Holding
