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“Announce the call”
1. Wait for the called extension to answer and then announce to the outside caller that it is
holding for them.
2. Hang up (or press the XFER button) to transfer the outside call to the called extension, or the
called extension can hang up, and you will be reconnected to the outside caller.
If desired, you can transfer the outside caller to the Operator or your Voice Mail unit.
Transfer An Outside Call To A Busy Extension:
While on line, the extension’s LED indicates busy.
You can choose 1 or 2 ways
“Call Park”
1.
Press the DSS button of the extension that is busy.
2.
Press the CAMP/PARK button, then hang up.
The person at the busy extension will hear a quadruple-beep, indicating
that a call is parked for them. When they hang up, their line will ring.
“Call Break-in”
1.
Press the DSS button of the extension that is busy.
2.
Press the PAUSE/BREAK-IN button.
You are now interrupting that extension’s conversation. The person that
they are speaking with can hear you. Only certain extensions should
be programmed by the System Manager to have the “Call Break-In”
privilege.
CAMP/PARK
PAUSE/BREAK-IN
Call Transferring
Chapter
5
- IPS System Used With IVT-16 Key Telephone