Audioaccess AVR21EN, Installation Instructions Manual

Page: 131 / 222

131
MAIN ROOM TROUBLESHOOTING GUIDE
SYMPTOM CAUSE SOLUTION
Unit does not function when Main
Power switch is pushed
•
No AC Power
•
Make certain that the AC power
cord is plugged into a live outlet
•
Check to see whether the outlet is
switch-controlled
Display lights, but no sound or picture •
Intermittent input
connections
•
Mute is ON
•
Volume control is
down
•
Make certain that all input and
speaker connections are secure
•
Press Mute Button
•
Turn up the volume control
Unit turns on, but front panel display
does not light up
•
Display brightness is
turned off
•
Follow the instructions in the
section Main Room Operation/Front
Panel Brightness so that the display
is set to FULL
No sound from any speaker; LED in
power switch is red •
Amplifier is in
protection mode due
to a possible short
•
Amplifier is in
protection mode due
to internal problems
•
Check speaker wire connections for
shorts at receiver and speaker ends
•
Contact your local Audioaccess
Service Center
No sound from surround or center
speakers •
Incorrect surround
mode
•
Input is monaural
•
Incorrect
configuration
•
Stereo or mono
program material
•
Select a mode other than stereo
•
There is no surround information
from mono sources
•
Check speaker mode configuration
•
The surround decoder may not
create center or rear channel
information from non-encoded
programs
Unit does not respond to remote
commands
•
Weak batteries in
remote
•
Wrong device
selected
•
Remote sensor is
obscured
•
IR emitters not
positioned properly
over IR eyes of
sources
•
IR emitters not
connected to proper
Control Out jacks
•
Change remote batteries
•
Press the AVR selector followed by
an Input Select Button
•
Make certain that the front-panel
sensor is visible to the remote, or
connect remote sensor
•
Use a small flashlight or refer to
source owners manual to confirm
IR eye position
•
Trace emitter wires to confirm
connections to Control jacks. Label
each emitter wire for future
reference.
Intermittent buzzing in Tuner •
Local interference
•
Move the unit or antenna away
from computers, fluorescent lights,
motors or other electrical
appliances.
An UNLOCK message appears in the
display and/or the letters in the
Channel Indicator display flash at the
same time as the audio stops •
The type of digital
audio stream has
changed
•
Digital audio feed
paused
•
Wait a second or two for the unit’s
processor to recognize the new
data stream and automatically
resume playback
•
Resume DVD playback