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LeveLine
®
Instruction Manual
10401-01026 Rev D
8. TROUBLESHOOTING
This section details some of the common difficulties you may encounter when using the
LeveLine
®
Meter, Logger and LeveLink
™
software. Try all the suggested remedies. If your
problem is still unresolved, contact our Service Department ([email protected]).
Problem
Cause / Remedy
LeveLine
®
Logger will not
log any data or has
stopped logging data
unexpectedly.
Probably not set up properly. Ensure the clock is correctly set and
that you have programmed a start time and a logging rate.
Connect to LeveLink
™
or a Meter and check the battery and
memory level. Logging stops automatically when the battery or
memory gets low.
LeveLine
®
Logger
memory fills up very
quickly or battery goes
flat quickly.
Probably the result of a very fast logging or event checking rate.
Always set the logging rate and event checking rate as slow as
your application will allow in order to conserve memory and
battery.
The LeveLine
®
Meter will
not turn on when the
on/off key is pressed.
Batteries are probably dead or incorrectly fitted. Check you have
fresh batteries fitted and that they are inserted the correct way
round.
The LeveLine
®
Meter
turns on but turns off
again almost
immediately.
Batteries are probably nearly dead or incorrectly fitted. Check you
have fresh batteries fitted and that they are inserted the correct
way round.
The LeveLine
®
Meter can
not find the Probe.
Probably a poor connection. Switch the LeveLine
®
Meter off,
disconnect the Probe, ensure there is no debris or moisture in the
plugs and sockets, then re-connect ensuring they are fully
inserted and that the screw collars are fully tightened.
The GPS in the
LeveLine
®
Meter will not
show a position fix.
The LeveLine
®
Meter probably does not have a good enough view
of the available satellites. Ensure there are no obstructions
between the LeveLine
®
Meter and the open sky. Remember, GPS
does not
work indoors.
The
LeveLink
™
software
can not find the
LeveLine
®
Meter or
Probe.
The USB drivers may not be properly installed. Reinstall the USB
drivers carefully following the instructions in section
and the
There may be a problem with the USB socket on the PC, try an
alternative socket.
Battery electrolyte
leakage detected in the
Meter's battery
compartment.
Remove and discard the batteries immediately. Thoroughly clean
the battery compartment and terminals. If the battery terminals are
corroded, contact our Service Department for return instructions.
© 2019 Aquaread
®
Ltd.
www.aquaread.com
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