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LeveLine
®
Instruction Manual
10401-01026 Rev D
7. Limited Warranty
All LeveLine
®
Meters and Probes are guaranteed for two years from date of purchase
against defects in workmanship and materials when used for their intended purpose and
maintained according to instructions.
This warranty is limited to repair or replacement free of charge. Accidental damage,
misuse, tampering, lack of prescribed maintenance, water ingress through unprotected
Meter and Probe sockets, and damage caused by leaking or flat batteries are not covered.
If service is required, contact our Service Department directly by email in the first instance
. Report the model, date of purchase, serial number and problem.
You will be given a Returns Authorisation number by our Service Department. You should
then return the equipment,
thoroughly cleaned
, properly packaged, carriage paid, to the
address you are given. If the equipment is within warranty, any necessary repairs will be
carried out and your equipment will be returned free of charge.
If the repair is not covered by the warranty, you will be given an estimate for the costs of
repair and return carriage. Upon receipt of payment, your equipment will be repaired and
returned.
Please note:
The majority of perceived problems can be rectified by careful study of this
instruction manual, use of the
section below, or with a little help
from our engineers over the phone
. Always contact our Service Department prior to
returning any equipment.
7.1. Cleaning Prior To Return
In order to protect the health and safety of our employees, any equipment returned for
service
must be thoroughly cleaned and decontaminated
prior to despatch, and must
be accompanied by a completed copy of the Decontamination Certificate printed below.
Any equipment returned for service without a satisfactory Decontamination
Certificate, or any equipment deemed by our engineers to be contaminated, will be
quarantined or returned pending receipt of a properly completed Decontamination
Certificate.
© 2019 Aquaread
®
Ltd.
www.aquaread.com
Page 85 of 90