R&S FSW Series, Руководство пользователя

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Troubleshooting
R&S
®
FSW
1397 User Manual 1173.9411.02 ─ 43
Figure 16-1: Event Viewer
5. Enter a file name and select "Save"
Collect the error information and attach it to an email in which you describe the prob-
lem. Send the email to the customer support address for your region as listed on the
Internet (
http://www.customersupport.rohde-schwarz.com ).
Packing and transporting the instrument
If the instrument needs to be transported or shipped, observe the notes described in
Chapter 5.1.1.1, "Unpacking and Checking the Instrument" , on page 25.
16.7 Contacting Customer Support
Technical support – where and when you need it
For quick, expert help with any Rohde & Schwarz equipment, contact one of our Cus-
tomer Support Centers. A team of highly qualified engineers provides telephone sup-
port and will work with you to find a solution to your query on any aspect of the opera-
tion, programming or applications of Rohde
& Schwarz equipment.
Up-to-date information and upgrades
To keep your instrument up-to-date and to be informed about new application notes
related to your instrument, please send an e-mail to the Customer Support Center stat-
ing your instrument and your wish. We will take care that you will get the right informa-
tion.
Contacting Customer Support