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578
Nortel Networks Symposium Web Center Portal
Customizing the Customer Interface
Standard 2.0
TransAndAgent.html
This web page is an example of what is required for a Symposium Web Center
Portal agent to be able to submit a Symposium Web Center Portal transaction for
a telephony customer so that the agent can open the transaction and initiate a
Web Communications session.
TransAndAgentConfirm.html
This web page is an example of what is required for a confirmation page to an
agent who has submitted a Symposium Web Center Portal transaction for a
telephony customer.
Java scripts
The following information is a standard set of javascript functions used to
manage customer session information and the web communication utilities.
setCookie(name, value, expire)
Parameters:
name — The name of the cookie.
value — The URL of the page where the customer requested assistance.
expire — The time the cookie will expire.
Description:
This function creates a cookie.
Code:
function setCookie(name, value, expires)
{
document.cookie = name + "=" + escape(value) + ";path=/"
+
((expires == null) ? "" : ";expires=" +
expires.toGMTString());
}
Содержание Symposium Web Center Portal
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Страница 6: ...vi Symposium Web Center Portal Publication history Standard 2 0 ...
Страница 12: ...xii Symposium Web Center Portal Contents Standard 2 0 ...
Страница 170: ...170 Nortel Networks Symposium Web Center Portal Installing and configuring the External Web server Standard 2 0 ...
Страница 192: ...192 Nortel Networks Symposium Web Center Portal Installing and configuring agent PCs Standard 2 0 ...
Страница 270: ...270 Nortel Networks Symposium Web Center Portal Symposium Web Center Portal Rules Administration Standard 2 0 ...
Страница 304: ...304 Nortel Networks Symposium Web Center Portal Symposium Web Center Portal Rules Administration Standard 2 0 ...
Страница 342: ...342 Nortel Networks Symposium Web Center Portal Symposium Web Center Portal Administrative tools Standard 2 0 ...
Страница 370: ...370 Nortel Networks Symposium Web Center Portal Managing Web Communications Standard 2 0 ...
Страница 540: ...540 Nortel Networks Symposium Web Center Portal Installation and configuration checklists Standard 2 0 ...
Страница 590: ...590 Nortel Networks Symposium Web Center Portal Customizing the Customer Interface Standard 2 0 ...
Страница 610: ...610 Nortel Networks Symposium Web Center Portal Dashboard utility Standard 2 0 ...
Страница 624: ...624 Nortel Networks Symposium Web Center Portal Installing the External Web server components on Linux Standard 2 0 ...
Страница 698: ...698 Nortel Networks Symposium Web Center Portal Glossary Standard 2 0 ...
Страница 708: ...Reader Response Form Reader Response Form ...
Страница 709: ......