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Battery lock tab

NVMEM battery pack

4. Grasp the battery and press the blue locking tab marked PUSH, and then lift the battery out of the holder

and controller module.

5. Remove the replacement battery from its package.

6. Align the tab or tabs on the battery holder with the notches in the controller module side, and then gently

push down on the battery housing until the battery housing clicks into place.

7. Close the CPU air duct.

Make sure that the plug locks down to the socket.

Step 4: Reinstall the controller

After you replace a component within the controller module, you must reinstall the
controller module in the system chassis and boot it to a state where you can run

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Содержание AFF A700

Страница 1: ...FAS System Documentation ONTAP Systems NetApp November 23 2021 This PDF was generated from https docs netapp com us en ontap systems index html on November 23 2021 Always check docs netapp com for the...

Страница 2: ...ion 473 Install and setup 473 Maintain 485 AFF A700 and FAS9000 System Documentation 591 Install and setup 591 Maintain 609 AFF A700s System Documentation 744 Install and setup 744 Maintain 744 AFF A8...

Страница 3: ...l SAN Array systems 1491 Hardware upgrade 1491 NS224 shelves 1492 Install and cable 1492 Maintain 1514 SAS shelves with IOM12 modules 1539 Install and cable 1539 Maintain 1612 Other platform shelf and...

Страница 4: ...AFF and FAS System Documentation 1...

Страница 5: ...nstallation and setup PDF poster AFF A200 You can use the PDF poster to install and set up your new system The PDF poster provides step by step instructions with live links to additional content AFF A...

Страница 6: ...althy node shows false for eligibility and health you must correct the issue before shutting down the impaired node see the NetApp Encryption overview with the CLI Steps 1 Check the status of the impa...

Страница 7: ...disk show If the command output list the drive details with Mode Key ID information NSE is configured and you need to verify the NSE configuration If NVE and NSE are not configured it s safe to shut...

Страница 8: ...cation key security key manager key show detail Go to advanced privilege mode and enter y when prompted to continue set priv advanced Enter the command to display the OKM backup information security k...

Страница 9: ...p wizard security key manager setup node target impaired node name Enter the customer s OKM passphrase at the prompt If the passphrase cannot be provided contact mysupport netapp com Verify that the R...

Страница 10: ...nd the Restored column displays anything other than yes you need to complete some additional steps 2 If the Key Manager type displays onboard and the Restored column displays yes manually backup the O...

Страница 11: ...impaired node If the Key Manager type displays onboard and the Restored column displays yes you need to complete some additional steps If the Key Manager type displays external and the Restored colum...

Страница 12: ...gement backup information security key manager onboard show backup f Copy the contents of the backup information to a separate file or your log file You ll need it in disaster scenarios where you migh...

Страница 13: ...e Steps 1 If you are not already grounded properly ground yourself 2 Loosen the hook and loop strap binding the cables to the cable management device and then unplug the system cables and SFPs if need...

Страница 14: ...n a flat stable surface 6 Open the cover by sliding in the blue tabs to release the cover and then swing the cover up and open Step 2 Replace the boot media You must locate the boot media in the contr...

Страница 15: ...m during this procedure What you ll need You must have a USB flash drive formatted to FAT32 with at least 4GB capacity A copy of the same image version of ONTAP as what the impaired controller was run...

Страница 16: ...ot environment variables and bootargs are properly set for your system type and configuration using the printenv bootarg name command and correct any errors using the setenv variable name value comman...

Страница 17: ...ters might be necessary for your interface You can enter help ifconfig at the firmware prompt for details Boot the recovery image AFF A200 You must boot the ONTAP image from the USB drive restore the...

Страница 18: ...estore OKM NSE and NVE as needed If your system does not have onboard keymanager NSE or NVE configured complete the steps in this section 6 From the LOADER prompt enter the boot_ontap command If you s...

Страница 19: ...oard Key Manager is enabled Steps 1 Connect the console cable to the target node 2 Use the boot_ontap command at the LOADER prompt to boot the node 3 Check the console output If the console displays T...

Страница 20: ...ver show command 10 Giveback only the CFO aggregates with the storage failover giveback fromnode local only cfo aggregates true command If the command fails because of a failed disk physically dis eng...

Страница 21: ...able to the partner node 16 Give back the target node using the storage failover giveback fromnode local command 17 Check the giveback status 3 minutes after it reports complete using the storage fail...

Страница 22: ...that are not on their home node and port If any interfaces are listed as false revert those interfaces back to their home port using the net int revert command 7 Move the console cable to the target...

Страница 23: ...he console output If the console displays Then The login prompt Go to Step 7 Waiting for giveback a Log into the partner node b Confirm the target node is ready for giveback with the storage failover...

Страница 24: ...g other than yes true use the security key manager onboard sync command to re sync the Key Manager type Use the security key manager key query to verify that the Restored column yes true for all authe...

Страница 25: ...ealthy node shows false for eligibility and health you must correct the issue before shutting down the impaired node see the Administration overview with the CLI If AutoSupport is enabled suppress aut...

Страница 26: ...are not already grounded properly ground yourself 2 Turn off the power supply and disconnect the power cables a Turn off the power switch on the power supply b Open the power cable retainer and then u...

Страница 27: ...re the cables were connected Leave the cables in the cable management device so that when you reinstall the cable management device the cables are organized 2 Remove and set aside the cable management...

Страница 28: ...ing it up and against the drive holder Be sure to close the cam handle slowly so that it aligns correctly with the front of the drive carrier It click when it is secure 6 Repeat the process for the re...

Страница 29: ...instructed to do so 2 Recable the console to the controller module and then reconnect the management port 3 Repeat the preceding steps if there is a second controller to install in the new chassis 4...

Страница 30: ...hen you see the message Press Ctrl C for Boot Menu If you miss the prompt and the controller modules boot to ONTAP enter halt and then at the LOADER prompt enter boot_ontap press Ctrl C when prompted...

Страница 31: ...controllers must be in Maintenance mode to run the interconnect test 3 At the LOADER prompt access the special drivers specifically designed for system level diagnostics to function properly boot_dia...

Страница 32: ...n both controllers before proceeding any further d Enter the following command on both controllers at the LOADER prompt bye e Return the node to normal operation If your system is running ONTAP Then W...

Страница 33: ...e Controller module Replace the controller module AFF A200 You must review the prerequisites for the replacement procedure and select the correct one for your version of the ONTAP operating system Wha...

Страница 34: ...suppress automatic case creation by invoking an AutoSupport message system node autosupport invoke node type all message MAINT number_of_hours_downh The following AutoSupport message suppresses automa...

Страница 35: ...les to the cable management device and then unplug the system cables and SFPs if needed from the controller module keeping track of where the cables were connected Leave the cables in the cable manage...

Страница 36: ...Open the cover by sliding in the blue tabs to release the cover and then swing the cover up and open Step 2 Move the boot media You must locate the boot media and follow the directions to remove it fr...

Страница 37: ...locking button on the boot media housing Step 3 Move the NVMEM battery To move the NVMEM battery from the old controller module to the new controller module you must perform a specific sequence of ste...

Страница 38: ...upport tabs on the side wall hook into the slots on the battery pack and the battery pack latch engages and clicks into the opening on the side wall Step 4 Move the DIMMs To move the DIMMs you must fo...

Страница 39: ...e in the open position and then insert the DIMM squarely into the slot The DIMM fits tightly in the slot but should go in easily If not realign the DIMM with the slot and reinsert it Visually inspect...

Страница 40: ...st wait until after the update is complete before interrupting the boot process Steps 1 If you are not already grounded properly ground yourself 2 If you have not already done so replace the cover on...

Страница 41: ...into the chassis to avoid damaging the connectors The controller begins to boot as soon as it is seated in the chassis b If you have not already done so reinstall the cable management device c Bind th...

Страница 42: ...n boot to Maintenance mode e From the boot menu select the option for Maintenance mode During the boot process you might see the following prompts A prompt warning of a system ID mismatch and asking t...

Страница 43: ...re given in GMT Step 2 Verify and set the HA state of the controller module You must verify the HA state of the controller module and if necessary update the state to match your system configuration S...

Страница 44: ...sldiag device show dev mb The controller module devices and ports displayed can be any one or more of the following bootmedia is the system booting device cna is a Converged Network Adapter or interf...

Страница 45: ...sts that you want to run sldiag device modify dev dev_name selection only selection only disables all other tests that you do not want to run for the device d Run the selected tests sldiag device run...

Страница 46: ...ant to run for the device d Verify that the tests were modified sldiag device show e Repeat these substeps for each device that you want to run concurrently f Run diagnostics on all of the devices sld...

Страница 47: ...of the considerations identified for running system level diagnostics that cables are securely connected and that hardware components are properly installed in the storage system d Reconnect the powe...

Страница 48: ...1 If the replacement node is in Maintenance mode showing the prompt exit Maintenance mode and go to the LOADER prompt halt 2 From the LOADER prompt on the replacement node boot the node entering y if...

Страница 49: ...e giveback is vetoed you can consider overriding the vetoes Find the High Availability Configuration Guide for your version of ONTAP 9 b After the giveback has been completed confirm that the HA pair...

Страница 50: ...ID which is displayed as part of the disk owner column The following example shows the old system ID of 118073209 disk show a Local System ID 118065481 DISK OWNER POOL SERIAL NUMBER HOME disk_name sy...

Страница 51: ...es license clean up unused Step 2 Restore Storage and Volume Encryption functionality After replacing the controller module or NVRAM module for a storage system that you previously configured to use S...

Страница 52: ...rly if not you must contact technical support You must replace the failed component with a replacement FRU component you received from your provider Step 1 Shut down the impaired controller To shut do...

Страница 53: ...ide the controller you must first remove the controller module from the system and then remove the cover on the controller module 1 If you are not already grounded properly ground yourself 2 Loosen th...

Страница 54: ...a flat stable surface 6 Open the cover by sliding in the blue tabs to release the cover and then swing the cover up and open Step 3 Replace the DIMMs To replace the DIMMs locate them inside the contro...

Страница 55: ...Look for the following icon 3 If the NVMEM LED is not flashing there is no content in the NVMEM you can skip the following steps and proceed to the next task in this procedure 4 If the NVMEM LED is fl...

Страница 56: ...system DIMMs 9 Remove the replacement DIMM from the antistatic shipping bag hold the DIMM by the corners and align it to the slot The notch among the pins on the DIMM should line up with the tab in th...

Страница 57: ...rm these steps An HA pair The controller module begins to boot as soon as it is fully seated in the chassis Be prepared to interrupt the boot process a With the cam handle in the open position firmly...

Страница 58: ...ode e From the boot menu select the option for Maintenance mode Step 5 Run system level diagnostics After installing a new DIMM you should run diagnostics What you ll need Your system must be at the L...

Страница 59: ...ilures a Clear the status logs sldiag device clearstatus b Verify that the log was cleared sldiag device status The following default response is displayed SLDIAG No log messages are present c Exit Ma...

Страница 60: ...tified for running system level diagnostics that cables are securely connected and that hardware components are properly installed in the storage system d Boot the controller module you are servicing...

Страница 61: ...intenance mode halt The node displays the LOADER prompt d Boot the node from the LOADER prompt bye e Return the node to normal operation If your node is in an HA pair perform a give back storage failo...

Страница 62: ...t to the Boot menu If you have two controller modules in the chassis fully seat the controller module you are servicing in the chassis The controller module boots up when fully seated If you have one...

Страница 63: ...y invoking an AutoSupport message system node autosupport invoke node type all message MAINT number_of_hours_downh The following AutoSupport message suppresses automatic case creation for two hours cl...

Страница 64: ...les were connected Leave the cables in the cable management device so that when you reinstall the cable management device the cables are organized 3 Remove and set aside the cable management devices f...

Страница 65: ...ion go to the next step If your system is in a stand alone configuration cleanly shut down the controller module and then check the NVRAM LED identified by the NV icon The NVRAM LED blinks while desta...

Страница 66: ...sheet metal side wall 9 Slide the battery pack down along the sheet metal side wall until the support tabs on the side wall hook into the slots on the battery pack and the battery pack latch engages...

Страница 67: ...the cam handle to the locked position Do not use excessive force when sliding the controller module into the chassis to avoid damaging the connectors The controller begins to boot as soon as it is sea...

Страница 68: ...r halt and then at the LOADER prompt enter boot_ontap press Ctrl C when prompted and then boot to Maintenance mode e From the boot menu select the option for Maintenance mode Step 5 Run system level d...

Страница 69: ...ponent 5 Proceed based on the result of the preceding step If the system level diagnostics tests Then Were completed without any failures a Clear the status logs sldiag device clearstatus b Verify tha...

Страница 70: ...essing Ctrl C when prompted to get to the Boot menu If you have two controller modules in the chassis fully seat the controller module you are servicing in the chassis The controller module boots up w...

Страница 71: ...ed properly ground yourself 3 Turn off the power supply and disconnect the power cables a Turn off the power switch on the power supply b Open the power cable retainer and then unplug the power cable...

Страница 72: ...rocedure with all versions of ONTAP supported by your system All other components in the system must be functioning properly if not you must contact technical support Step 1 Shut down the impaired con...

Страница 73: ...the controller you must first remove the controller module from the system and then remove the cover on the controller module Steps 1 If you are not already grounded properly ground yourself 2 Loosen...

Страница 74: ...t stable surface 6 Open the cover by sliding in the blue tabs to release the cover and then swing the cover up and open Step 3 Replace the RTC battery To replace the RTC battery locate it inside the c...

Страница 75: ...e replacement battery from the antistatic shipping bag 5 Locate the empty battery holder in the controller module 6 Note the polarity of the RTC battery and then insert it into the holder by tilting t...

Страница 76: ...ap d Reconnect the power cables to the power supplies and to the power sources and then turn on the power to start the boot process e Halt the controller at the LOADER prompt 6 Reset the time and date...

Страница 77: ...itial system bring up Use this guide if you are familiar with installing NetApp systems Access the Installation and Setup Instructions PDF poster AFF A220 FAS2700 Systems Installation and Setup Instru...

Страница 78: ...NetApp Hardware Universe Find the Release Notes for your version of ONTAP 9 You need to provide the following at your site Rack space for the storage system Phillips 2 screwdriver Additional networkin...

Страница 79: ...6 112 00196 5m Management network and Ethernet data Storage order dependent Part number X66030A 112 00435 0 5m X66031A 112 00436 1m X66032A 112 00437 2m X66033A 112 00438 3m Storage Micro USB console...

Страница 80: ...agement network UTA2 data network and management ports on the controllers are connected to switches The cluster interconnect ports are cabled on both controllers You must have contacted your network a...

Страница 81: ...Step Perform on each controller Cable the cluster interconnect ports to each other with the cluster interconnect cable e0a to e0a e0b to e0b 78...

Страница 82: ...to your host network An FC host 0c and 0d or 0e and 0f A 10GbE e0c and e0d or e0e and e0f You can connect one port pair as CNA and one port pair as FC or you can connect both port pairs as CNA or bot...

Страница 83: ...interconnect switches You must have contacted your network administrator for information about connecting the system to the switches Be sure to check the illustration arrow for the proper cable connec...

Страница 84: ...er interconnect cable Use one of the following cable types to cable the UTA2 data ports to your host network An FC host 0c and 0d or 0e and 0f A 10GbE e0c and e0d or e0e and e0f You can connect one po...

Страница 85: ...controllers are connected to switches The cluster interconnect ports are cabled on both controllers You must have contacted your network administrator for information about connecting the system to th...

Страница 86: ...on each controller Cable the cluster interconnect ports to each other with the cluster interconnect cable e0a to e0a e0b to e0b Use the Cat 6 RJ45 cable to cable the e0c through e0f ports to your hos...

Страница 87: ...connected to switches The cluster interconnect ports are cabled to the cluster interconnect switches You must have contacted your network administrator for information about connecting the system to t...

Страница 88: ...rform on each controller module Cable e0a and e0b to the cluster interconnect switches with the cluster interconnect cable Use the Cat 6 RJ45 cable to cable the e0c through e0f ports to your host netw...

Страница 89: ...ernal storage If you have a SAS tape drive you can use single path cabling If you have no external shelves MP HA cabling to internal drives is optional not shown if the SAS cables are ordered with the...

Страница 90: ...ntroller 2 port 0a to IOM A port 1 on the first drive shelf in the stack mini SAS HD to mini SAS HD cables Connect each node to IOM B in the stack Controller 1 port 0a to IOM B port 1 on first drive s...

Страница 91: ...iguration using automatic cluster discovery Steps 1 Use the following animation to set one or more drive shelf IDs Setting drive shelf IDs 2 Plug the power cords into the controller power supplies and...

Страница 92: ...configuration go to the ONTAP ONTAP System Manager Documentation Resources page for information about configuring additional features in ONTAP Option 2 Completing system setup and configuration if net...

Страница 93: ...e shelf IDs Setting drive shelf IDs 3 Plug the power cords into the controller power supplies and then connect them to power sources on different circuits 4 Turn on the power switches to both nodes In...

Страница 94: ...t configuring additional features in ONTAP Maintain Boot media Replace the boot media AFF A220 and FAS2700 The boot media stores a primary and secondary set of system boot image files that the system...

Страница 95: ...invoking an AutoSupport message system node autosupport invoke node type all message MAINT number_of_hours_downh The following AutoSupport message suppresses automatic case creation for two hours clu...

Страница 96: ...This command is not supported when onboard key management is enabled you need to complete some other additional steps 2 If the Restored column displayed anything other than yes or if any key manager...

Страница 97: ...security key manager query If the Restored column displays yes and all key managers display available it s safe to shut down the impaired node If the Restored column displays anything other than yes...

Страница 98: ...in your log file This info will be needed in disaster scenarios where OKM might need to be manually recovered Copy the contents of the backup information to a separate file or your log You ll need it...

Страница 99: ...to a separate file or your log file You ll need it in disaster scenarios where you might need to manually recover OKM d Return to admin mode set priv admin e Shut down the impaired node 3 If the Key...

Страница 100: ...f the Key Manager type displays onboard and the Restored column displays yes manually backup the OKM information a Go to advanced privilege mode and enter y when prompted to continue set priv advanced...

Страница 101: ...and FAS2700 Option 1 Most configurations After completing the NVE or NSE tasks you need to complete the shutdown of the impaired node Steps 1 If the impaired node isn t at the LOADER prompt If the im...

Страница 102: ...tic case creation for two hours cluster1 system node autosupport invoke node type all message MAINT 2h 2 Disable automatic giveback from the console of the healthy node storage failover modify node lo...

Страница 103: ...l the cable management device the cables are organized 3 Remove and set aside the cable management devices from the left and right sides of the controller module 4 Squeeze the latch on the cam handle...

Страница 104: ...ate the boot media in the controller and follow the directions to replace it Steps 1 If you are not already grounded properly ground yourself 2 Locate the boot media using the following illustration o...

Страница 105: ...g 7 Close the controller module cover Step 3 Transfer the boot image to the boot media You can install the system image to the replacement boot media using a USB flash drive with the image installed o...

Страница 106: ...pressing Ctrl C when you see Starting AUTOBOOT press Ctrl C to abort If you miss this message press Ctrl C select the option to boot to Maintenance mode and then halt the node to boot to LOADER 6 For...

Страница 107: ...ootarg storageencryption support value bootarg keymanager support value kmip init interface value kmip init ipaddr value kmip init netmask value kmip init gateway value c If Onboard Key Manager is ena...

Страница 108: ...update press y 4 Ensure that the environmental variables are set as expected a Take the node to the LOADER prompt b Check the environment variable settings with the printenv command c If an environmen...

Страница 109: ...NVE are enabled along with Onboard Key Manager you must restore settings you captured at the beginning of this procedure If NSE or NVE are enabled and Onboard Key Manager is enabled go to Option 1 Re...

Страница 110: ...B4jc4A7cvWEFY6lLG6hc6tbKLAHZuvfQ4rIbYAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA H4nPQM0nrDRYRa9...

Страница 111: ...board sync a Run the security key manager onboard sync command and then enter the passphrase when prompted b Enter the security key manager key query command to see a detailed view of all keys stored...

Страница 112: ...synchronize If the command fails because of an NDMP SnapMirror or SnapVault process disable the process See the appropriate Documentation Center for more information 5 Wait 3 minutes and check the fa...

Страница 113: ...Restored column yes for all authentication keys 12 Connect the console cable to the partner node 13 Give back the node using the storage failover giveback fromnode local command 14 Restore automatic...

Страница 114: ...key management servers If the Restored column yes true you are done and can proceed to complete the replacement process If the Key Manager type external and the Restored column anything other than ye...

Страница 115: ...t in quorum or a healthy node shows false for eligibility and health you must correct the issue before shutting down the impaired node ONTAP 9 System Administration Reference You might want to erase t...

Страница 116: ...more than two nodes it must be in quorum If the cluster is not in quorum or a healthy node shows false for eligibility and health you must correct the issue before shutting down the impaired node see...

Страница 117: ...1 If you are not already grounded properly ground yourself 2 Loosen the hook and loop strap binding the cables to the cable management device and then unplug the system cables and SFPs if needed from...

Страница 118: ...sliding in the blue tabs to release the cover and then swing the cover up and open Step 3 Replace a caching module To replace a caching module referred to as the M 2 PCIe card on the label on your con...

Страница 119: ...ground yourself 2 Locate the caching module at the rear of the controller module and remove it a Press the release tab b Remove the heatsink 3 Gently pull the caching module straight out of the housi...

Страница 120: ...lace the cover on the controller module 3 Align the end of the controller module with the opening in the chassis and then gently push the controller module halfway into the system Do not completely in...

Страница 121: ...into the chassis to avoid damaging the connectors The controller begins to boot as soon as it is seated in the chassis b If you have not already done so reinstall the cable management device c Bind th...

Страница 122: ...er boot_ontap press Ctrl C when prompted and then boot to Maintenance mode e From the boot menu select the option for Maintenance mode Step 5 Run system level diagnostics After installing a new cachin...

Страница 123: ...y failures a Clear the status logs sldiag device clearstatus b Verify that the log was cleared sldiag device status The following default response is displayed SLDIAG No log messages are present c Exi...

Страница 124: ...mpted to get to the Boot menu If you have two controller modules in the chassis fully seat the controller module you are servicing in the chassis The controller module boots up when fully seated If yo...

Страница 125: ...urviving cluster 5 Verify that the switchback operation has completed metrocluster show The switchback operation is still running when a cluster is in the waiting for switchback state cluster_B metroc...

Страница 126: ...o the new chassis and that the chassis is a new component from NetApp This procedure is disruptive For a two node cluster you will have a complete service outage and a partial outage in a multi node c...

Страница 127: ...t you might lose any data that was not saved to disk 3 Where applicable halt the second node to avoid a possible quorum error message in an HA pair configuration system node halt node second_node_name...

Страница 128: ...en replacing a chassis involves turning off disconnecting and removing the power supply from the old chassis and installing and connecting it on the replacement chassis 1 If you are not already ground...

Страница 129: ...e or modules from the old chassis 1 Loosen the hook and loop strap binding the cables to the cable management device and then unplug the system cables and SFPs if needed from the controller module kee...

Страница 130: ...est of the way into the chassis and then lock the cam handle by pushing it up and against the drive holder Be sure to close the cam handle slowly so that it aligns correctly with the front of the driv...

Страница 131: ...he cam handle in the open position firmly push the controller module in until it meets the midplane and is fully seated and then close the cam handle to the locked position Do not use excessive force...

Страница 132: ...tion 1 In Maintenance mode from either controller module display the HA state of the local controller module and chassis ha config show The HA state should be the same for all components 2 If the disp...

Страница 133: ...erconnect test 3 At the LOADER prompt access the special drivers specifically designed for system level diagnostics to function properly boot_diags During the boot process you can safely respond y to...

Страница 134: ...on both controllers at the LOADER prompt bye e Return the node to normal operation If your system is running ONTAP Then With two nodes in the cluster Issue these commands node cluster ha modify confi...

Страница 135: ...luster configuration you can perform the MetroCluster switchback operation This returns the configuration to its normal operating state with the sync source storage virtual machines SVMs on the former...

Страница 136: ...metrocluster config replication resync status show command 6 Reestablish any SnapMirror or SnapVault configurations Step 4 Return the failed part to NetApp After you replace the part you can return t...

Страница 137: ...ortant that you apply the commands in these steps on the correct systems The impaired node is the node that is being replaced The replacement node is the new node that is replacing the impaired node T...

Страница 138: ...ode storage If you have a cluster with more than two nodes it must be in quorum If the cluster is not in quorum or a healthy node shows false for eligibility and health you must correct the issue befo...

Страница 139: ...ust first remove the old controller module from the chassis 1 If you are not already grounded properly ground yourself 2 Loosen the hook and loop strap binding the cables to the cable management devic...

Страница 140: ...e 7 Open the cover by sliding in the blue tabs to release the cover and then swing the cover up and open Step 2 Move the NVMEM battery To move the NVMEM battery from the old controller module to the n...

Страница 141: ...n the LED turns off If the LED is on and power is on unwritten data is stored on NVMEM This typically occurs during an uncontrolled shutdown after ONTAP has successfully booted 2 Locate the NVMEM batt...

Страница 142: ...ss the blue button on the boot media housing to release the boot media from its housing and then gently pull it straight out of the boot media socket Do not twist or pull the boot media straight up be...

Страница 143: ...and placement of system DIMMs depends on the model of your system The following illustration shows the location of system DIMMs 4 Repeat these steps to remove additional DIMMs as needed 5 Verify that...

Страница 144: ...r module to the corresponding slot in the new one All other components in the storage system must be functioning properly if not you must contact technical support 1 Locate the caching module at the r...

Страница 145: ...you to interrupt the boot process which you can typically do at any time after prompted to do so However if the system updates the system firmware when it boots you must wait until after the update is...

Страница 146: ...hook and loop strap d Interrupt the boot process only after determining the correct timing You must look for an Automatic firmware update console message If the update message appears do not press Ct...

Страница 147: ...appears do not press Ctrl C to interrupt the boot process until after you see a message confirming that the update is complete Only press Ctrl C after you see the Press Ctrl C for Boot Menu message I...

Страница 148: ...e replacement node is not at the LOADER prompt halt the system to the LOADER prompt 2 On the healthy node check the system time show date The date and time are given in GMT 3 At the LOADER prompt chec...

Страница 149: ...diagnostics to function properly boot_diags During the boot process you can safely respond y to the prompts until the Maintenance mode prompt appears 3 Display and note the available devices on the c...

Страница 150: ...ts that you want to run sldiag device modify dev dev_name selection only selection only disables all other tests that you do not want to run for the device d Run the selected tests sldiag device run d...

Страница 151: ...nt to run for the device d Verify that the tests were modified sldiag device show e Repeat these substeps for each device that you want to run concurrently f Run diagnostics on all of the devices sldi...

Страница 152: ...stem level diagnostics test Complete system restoration AFF A220 and FAS2700 Step 1 Install licenses for the replacement node in ONTAP You must install new licenses for the replacement node if the imp...

Страница 153: ...y You can skip this task on storage systems that do not have Storage or Volume Encryption enabled Step 1 Restore Storage or Volume Encryption functionality by using the appropriate procedure in NetApp...

Страница 154: ..._A_1 configured enabled heal roots completed cluster_B controller_B_1 configured enabled waiting for switchback recovery 2 entries were displayed 2 Verify that resynchronization is complete on all SVM...

Страница 155: ...odes ECC failure to do so causes a system panic All other components in the system must be functioning properly if not you must contact technical support You must replace the failed component with a r...

Страница 156: ...storage failover takeover ofnode impaired_node_name When the impaired node shows Waiting for giveback press Ctrl C and then respond y Steps 1 If the impaired node is part of an HA pair disable automat...

Страница 157: ...node show Steps 1 If AutoSupport is enabled suppress automatic case creation by invoking an AutoSupport message system node autosupport invoke node type all message MAINT number_of_hours_downh The fo...

Страница 158: ...tall the cable management device the cables are organized 3 Remove and set aside the cable management devices from the left and right sides of the controller module 4 Squeeze the latch on the cam hand...

Страница 159: ...MEM LED on the controller module You must perform a clean system shutdown before replacing system components to avoid losing unwritten data in the nonvolatile memory NVMEM The LED is located on the ba...

Страница 160: ...cated on the board next to each DIMM slot The LED for the faulty blinks every two seconds 7 Note the orientation of the DIMM in the socket so that you can insert the replacement DIMM in the proper ori...

Страница 161: ...firmly on the top edge of the DIMM until the ejector tabs snap into place over the notches at the ends of the DIMM 12 Locate the NVMEM battery plug socket and then squeeze the clip on the face of the...

Страница 162: ...idplane and is fully seated and then close the cam handle to the locked position Do not use excessive force when sliding the controller module into the chassis to avoid damaging the connectors The con...

Страница 163: ...t_ontap press Ctrl C when prompted and then boot to Maintenance mode e From the boot menu select the option for Maintenance mode Step 5 Run system level diagnostics After installing a new DIMM you sho...

Страница 164: ...status logs sldiag device clearstatus b Verify that the log was cleared sldiag device status The following default response is displayed SLDIAG No log messages are present c Exit Maintenance mode hal...

Страница 165: ...by pressing Ctrl C when prompted to get to the Boot menu If you have two controller modules in the chassis fully seat the controller module you are servicing in the chassis The controller module boots...

Страница 166: ...hback command from any node in the surviving cluster 5 Verify that the switchback operation has completed metrocluster show The switchback operation is still running when a cluster is in the waiting f...

Страница 167: ...he impaired node you must determine the status of the node and if necessary take over the node so that the healthy node continues to serve data from the impaired node storage About this task If you ha...

Страница 168: ...torage failover takeover ofnode impaired_node_name When the impaired node shows Waiting for giveback press Ctrl C and then respond y For a stand alone system system node halt impaired_node_name 6 If t...

Страница 169: ...assword prompt enter system password Take over or halt the impaired node For an HA pair take over the impaired node from the healthy node storage failover takeover ofnode impaired_node_name When the i...

Страница 170: ...release the cover and then swing the cover up and open Step 3 Replace the NVMEM battery To replace the NVMEM battery in your system you must remove the failed NVMEM battery from the system and replace...

Страница 171: ...cket and then unplug the battery cable from the socket 5 Remove the battery from the controller module and set it aside 6 Remove the replacement battery from its package 7 Loop the battery cable aroun...

Страница 172: ...repared to interrupt the boot process a With the cam handle in the open position firmly push the controller module in until it meets the midplane and is fully seated and then close the cam handle to t...

Страница 173: ...tap press Ctrl C when prompted and then boot to Maintenance mode e From the boot menu select the option for Maintenance mode Step 5 Run system level diagnostics After installing a new NVMEM battery yo...

Страница 174: ...r the status logs sldiag device clearstatus b Verify that the log was cleared sldiag device status The following default response is displayed SLDIAG No log messages are present c Exit Maintenance mod...

Страница 175: ...by pressing Ctrl C when prompted to get to the Boot menu If you have two controller modules in the chassis fully seat the controller module you are servicing in the chassis The controller module boots...

Страница 176: ...hback command from any node in the surviving cluster 5 Verify that the switchback operation has completed metrocluster show The switchback operation is still running when a cluster is in the waiting f...

Страница 177: ...the power supply so you must replace the power supply within two minutes of removal to prevent overheating due to reduced airflow Because the chassis provides a shared cooling configuration for the tw...

Страница 178: ...lled one way Do not use excessive force when sliding the power supply into the system You can damage the connector 8 Close the cam handle so that the latch clicks into the locked position and the powe...

Страница 179: ...urations To shut down the impaired node you must determine the status of the node and if necessary take over the node so that the healthy node continues to serve data from the impaired node storage Ab...

Страница 180: ...r eligibility and health you must correct the issue before shutting down the impaired node see the Administration overview with the CLI If you have a MetroCluster configuration you must have confirmed...

Страница 181: ...f you are not already grounded properly ground yourself 2 Loosen the hook and loop strap binding the cables to the cable management device and then unplug the system cables and SFPs if needed from the...

Страница 182: ...t stable surface 6 Open the cover by sliding in the blue tabs to release the cover and then swing the cover up and open Step 3 Replace the RTC battery To replace the RTC battery locate it inside the c...

Страница 183: ...controller module 6 Note the polarity of the RTC battery and then insert it into the holder by tilting the battery at an angle and pushing down 7 Visually inspect the battery to make sure that it is...

Страница 184: ...ller at the LOADER prompt 6 Reset the time and date on the controller a Check the date and time on the healthy node with the show date command b At the LOADER prompt on the target node check the time...

Страница 185: ...hback command from any node in the surviving cluster 5 Verify that the switchback operation has completed metrocluster show The switchback operation is still running when a cluster is in the waiting f...

Страница 186: ...failed part to NetApp as described in the RMA instructions shipped with the kit Contact technical support at NetApp Support 888 463 8277 North America 00 800 44 638277 Europe or 800 800 80 800 Asia Pa...

Страница 187: ...ough initial system bring up Use this guide if you are familiar with installing NetApp systems Access the Installation and Setup Instructions PDF poster English AFF A250 Installation and Setup Instruc...

Страница 188: ...bout this system NetApp Hardware Universe Customers with specific power requirements must check HWU for their configuration options Find the Release Notes for your version of ONTAP 9 You need to provi...

Страница 189: ...6250 15 112 00346 15m X66250 30 112 00347 30m Micro USB console cable Not applicable Console connection during software setup Power cables Not applicable Powering up the system 5 Review the NetApp ONT...

Страница 190: ...e switchless cluster method or by using the cluster interconnect network Option 1 Cable a two node switchless cluster The management Fibre Channel and data or host network ports on the controller modu...

Страница 191: ...cluster All ports on the controllers are connected to switches cluster interconnect management Fibre Channel and data or host network switches Contact your network administrator for information about...

Страница 192: ...ing Cable configuration dependent options You have configuration dependent optional cabling to the Fibre Channel or iSCSI host networks or direct attached storage This cabling is not exclusive you can...

Страница 193: ...le drive shelf 3 To complete setting up your system see Step4 Completing system setup and configuration Option 2 Cable to a 25GbE data or host network 25GbE ports on the controllers are connected to 2...

Страница 194: ...setup and configuration Option 3 Cable the controllers to a single drive shelf Cable each controller to the NSM modules on the NS224 drive shelf Be sure to check the illustration arrow for the proper...

Страница 195: ...ntroller in the system and then connecting to the management switch Option 1 Complete system setup and configuration if network discovery is enabled If you have network discovery enabled on your lapto...

Страница 196: ...the NetApp ONTAP Configuration Guide ONTAP Configuration Guide 6 Verify the health of your system by running Config Advisor 7 After you have completed the initial configuration go to the ONTAP ONTAP S...

Страница 197: ...on using PuTTY a terminal server or the equivalent for your environment Check your laptop or console s online help if you do not know how to configure PuTTY b Enter the management IP address when prom...

Страница 198: ...node on which you are performing maintenance The healthy node is the HA partner of the impaired node Check onboard encryption keys as needed AFF A250 Prior to shutting down the impaired node and check...

Страница 199: ...you need to verify the NVE configuration If no volumes are listed check whether NSE is configured 2 Verify whether NSE is configured storage encryption disk show If the command output list the drive...

Страница 200: ...pport mysupport netapp com b Verify the Restored column shows yes for all authentication keys security key manager key query c Verify that the Key Manager type shows onboard manually backup the OKM in...

Страница 201: ...mysupport netapp com b Verify that the Restored column equals yes for all authentication keys security key manager key query c You can safely shutdown the node 4 If the Key Manager type displays onbo...

Страница 202: ...After completing the NVE or NSE tasks you need to complete the shutdown of the impaired node Do not use this procedure if your system is in a two node MetroCluster configuration To shut down the impa...

Страница 203: ...place the boot media and transfer the boot image to the boot media AFF A250 To replace the boot media you must remove the impaired controller module install the replacement boot media and transfer the...

Страница 204: ...oth hands grasp the controller module sides and gently pull it out of the chassis and set it on a flat stable surface 6 Turn the thumbscrew on the front of the controller module anti clockwise and ope...

Страница 205: ...media You need a 1 magnetic Phillips head screw driver to remove the screw that holds the boot media in place Due to the space constraints within the controller module you should also have a magnet to...

Страница 206: ...the controller module d Using the 1 magnetic screw driver insert and tighten the screw on the boot media Do not apply force when tightening the screw on the boot media you might crack it Step 3 Transf...

Страница 207: ...ervice image from the NetApp Support Site to the USB flash drive a Download the service image to your work space on your laptop b Unzip the service image If you are extracting the contents using Windo...

Страница 208: ...3 Close the controller module cover and tighten the thumbscrew 205...

Страница 209: ...nto place The controller module begins to boot as soon as it is fully seated in the chassis Be prepared to interrupt the boot process The controller module should be fully inserted and flush with the...

Страница 210: ...ge displayed inside the brackets on your screen 3 Restore the var file system If your system has Then A network connection a Press y when prompted to restore the backup configuration b Set the healthy...

Страница 211: ...ssion state is changed to Connected for the target iSCSI target type dr_auxiliary address ip address date and time node name iscsi session stateChanged notice iSCSI session state is changed to Connect...

Страница 212: ...estore automatic giveback if you disabled it by using the storage failover modify node local auto giveback true command Restore OKM NSE and NVE as needed AFF A250 Once environment variables are checke...

Страница 213: ...security key manager onboard show backup command Example of backup data BEGIN BACKUP TmV0QXBwIEtleSBCbG9iAAEAAAAEAAAAcAEAAAAAAADuD byAAAAACEAAAAAAAAA QAAAAAAAAABvOlH0AAAAAMh7qDLRyH1DBz12piVdy9ATSFMT0...

Страница 214: ...security key manager onboard sync b Run the security key manager onboard sync command and then enter the passphrase when prompted c Enter the security key manager key query command to see a detailed v...

Страница 215: ...P SnapMirror or SnapVault process disable the process See the appropriate Documentation Center for more information 5 Wait 3 minutes and check the failover status with the storage failover show comman...

Страница 216: ...is Replace the chassis AFF A250 To replace the chassis you must move the bezel controller modules and NVMe drives from the impaired chassis to the replacement chassis and then remove the impaired chas...

Страница 217: ...node node_name in an HA enabled cluster may result in client disruption or data access failure To ensure continuity of service use the storage failover takeover command Are you sure you want to halt...

Страница 218: ...e inside by crossing your arms Lever Latching mechanism 5 Using both hands grasp the controller module sides and gently pull it out of the chassis and set it on a flat stable surface 6 Set the control...

Страница 219: ...rails in a system cabinet or equipment rack and then set it aside 3 If you are not already grounded properly ground yourself 4 Using two people install the replacement chassis into the equipment rack...

Страница 220: ...nd flush with the edges of the chassis 5 Repeat the preceding steps to install the second controller into the new chassis Complete the restoration and replacement process AFF A250 Step 1 Verify and se...

Страница 221: ...800 800 80 800 Asia Pacific if you need the RMA number or additional help with the replacement procedure Controller Replace the controller module AFF A250 You must review the prerequisites for the re...

Страница 222: ...1 Most systems To shut down the impaired node you must determine the status of the node and if necessary take over the node so that the healthy node continues to serve data from the impaired node sto...

Страница 223: ...bility and health you must correct the issue before shutting down the impaired node see the Administration overview with the CLI If you have a MetroCluster configuration you must have confirmed that t...

Страница 224: ...dule You must remove the controller module from the chassis when you replace a component inside the controller module Make sure that you label the cables so that you know where they came from Use the...

Страница 225: ...oth hands grasp the controller module sides and gently pull it out of the chassis and set it on a flat stable surface 6 Turn the thumbscrew on the front of the controller module anti clockwise and ope...

Страница 226: ...y a Open the power cable retainer and then unplug the power cable from the power supply b Unplug the power cable from the power source 2 Rotate the cam handle such that it can be used to pull power su...

Страница 227: ...icks into place The power supplies will only properly engage with the internal connector and lock in place one way To avoid damaging the internal connector do not use excessive force when sliding the...

Страница 228: ...AFF A250 under the air duct in the controller module You must move it from the impaired controller module to the replacement controller module You need a 1 magnetic Phillips head screw driver to remov...

Страница 229: ...out of the socket and align it into place in the replacement controller module c Using the 1 magnetic screw driver insert and tighten the screw on the boot media Do not apply force when tightening the...

Страница 230: ...open position and then insert the DIMM squarely into the socket The DIMMs fit tightly in the socket If not reinsert the DIMM to realign it with the socket d Visually inspect the DIMM to verify that i...

Страница 231: ...impaired controller module and from the mezzanine card and set them aside safely on the magnet d Gently lift the mezzanine card out of the socket and move it to the same position in the replacement co...

Страница 232: ...ler module to the replacement controller module Squeeze the clip on the face of the battery plug Unplug the battery cable from the socket Grasp the battery and press the blue locking tab marked PUSH L...

Страница 233: ...wall f Press firmly down on the battery pack to make sure that it is locked into place Step 8 Install the controller module After all of the components have been moved from the impaired controller mo...

Страница 234: ...ollowing sections You will connect the rest of the cables to the controller module later in this procedure 5 Insert the controller module into the chassis a Ensure the latching mechanism arms are lock...

Страница 235: ...ems The replacement node is the new node that replaced the impaired node as part of this procedure The healthy node is the HA partner of the replacement node Steps 1 If the replacement node is not at...

Страница 236: ...e node system node halt node node_name After you issue the command you should wait until the system stops at the LOADER prompt 2 At the LOADER prompt access the special drivers specifically designed f...

Страница 237: ...e replacement node and then verify that the change was implemented This procedure applies only to systems running ONTAP in an HA pair 1 If the replacement node is in Maintenance mode showing the promp...

Страница 238: ...rage storage failover giveback ofnode replacement_node_name the replacement node takes back its storage and completes booting If you are prompted to override the system ID due to a system ID mismatch...

Страница 239: ...fields node systemid command output displays the old system ID until the MetroCluster configuration returns to a normal state 8 If the node is in a MetroCluster configuration depending on the MetroCl...

Страница 240: ...available to the replacement node However if the impaired node was the only node in the cluster with a license for the feature no configuration changes to the feature are allowed Also using unlicensed...

Страница 241: ...should verify that the LIFs are on their home ports and register the serial number of the replacement node if AutoSupport is enabled and reset automatic giveback 1 Verify that the logical interfaces a...

Страница 242: ...is task If you have a cluster with more than two nodes it must be in quorum If the cluster is not in quorum or a healthy node shows false for eligibility and health you must correct the issue before s...

Страница 243: ...ibility and health you must correct the issue before shutting down the impaired node see the Administration overview with the CLI If you have a MetroCluster configuration you must have confirmed that...

Страница 244: ...controller module Make sure that you label the cables so that you know where they came from 1 If you are not already grounded properly ground yourself 2 Unplug the controller module power supplies fr...

Страница 245: ...nd gently pull it out of the chassis and set it on a flat stable surface 6 Turn the thumbscrew on the front of the controller module anti clockwise and open the controller module cover Thumbscrew Cont...

Страница 246: ...ace it following the specific sequence of steps Use the following video or the tabulated steps to replace a DIMM Replacing a DIMM 1 Replace the impaired DIMM on your controller module The DIMMs are in...

Страница 247: ...components on the DIMM circuit board e Insert the replacement DIMM squarely into the slot The DIMMs fit tightly in the socket If not reinsert the DIMM to realign it with the socket f Visually inspect...

Страница 248: ...2 Close the controller module cover and tighten the thumbscrew 245...

Страница 249: ...ccess the system to perform the tasks in the following sections You will connect the rest of the cables to the controller module later in this procedure Step 5 Run diagnostics After you have replaced...

Страница 250: ...thy node continues to serve data from the impaired node storage About this task If you have a cluster with more than two nodes it must be in quorum If the cluster is not in quorum or a healthy node sh...

Страница 251: ...bility and health you must correct the issue before shutting down the impaired node see the Administration overview with the CLI If you have a MetroCluster configuration you must have confirmed that t...

Страница 252: ...controller module Make sure that you label the cables so that you know where they came from 1 If you are not already grounded properly ground yourself 2 Unplug the controller module power supplies fro...

Страница 253: ...Step 3 Replace a fan To replace a fan remove the failed fan module and replace it with a new fan module Use the following video or the tabulated steps to replace a fan Replacing a fan 1 Identify the...

Страница 254: ...then slide the replacement fan module into the controller module Step 4 Reinstall the controller module After you replace a component within the controller module you must reinstall the controller mod...

Страница 255: ...n the orange tabs on top of the latching mechanism and gently push the controller module over the stop e Release your thumbs from the top of the latching mechanisms and continue pushing until the latc...

Страница 256: ...chnical support Step 1 Shut down the impaired controller You can shut down or take over the impaired controller using different procedures depending on the storage system hardware configuration Option...

Страница 257: ...is not in quorum or a healthy node shows false for eligibility and health you must correct the issue before shutting down the impaired node see the Administration overview with the CLI If you have a...

Страница 258: ...troller module Make sure that you label the cables so that you know where they came from 1 If you are not already grounded properly ground yourself 2 Unplug the controller module power supplies from t...

Страница 259: ...troller module cover Step 3 Replace or install a mezzanine card To replace a mezzanine card you must remove the impaired card and install the replacement card to install a mezzanine card you must remo...

Страница 260: ...remove the screws from the face of the controller module and set them aside safely on the magnet d Using the 1 magnetic screw driver loosen the screw on the impaired mezzanine card e Gently lift the...

Страница 261: ...t them aside safely on the magnet b Remove the mezzanine card from the antistatic shipping bag and align it to the inside face of the controller module c Gently align the mezzanine card into place d U...

Страница 262: ...rn the node to normal operation by giving back its storage storage failover giveback ofnode impaired_node_name 5 If automatic giveback was disabled reenable it storage failover modify node local auto...

Страница 263: ...failover modify node local auto giveback false 3 Take the impaired node to the LOADER prompt If the impaired node is displaying Then The LOADER prompt Go to the next step Waiting for giveback Press C...

Страница 264: ...tem prompt or password prompt enter system password Take over or halt the impaired node For an HA pair take over the impaired node from the healthy node storage failover takeover ofnode impaired_node_...

Страница 265: ...oth hands grasp the controller module sides and gently pull it out of the chassis and set it on a flat stable surface 6 Turn the thumbscrew on the front of the controller module anti clockwise and ope...

Страница 266: ...ery into the controller module Use the following video or the tabulated steps to replace the NVMEM battery Replacing the NVMEM battery 1 Locate and replace the impaired NVMEM battery on your controlle...

Страница 267: ...ttery plug into the socket e Slide the battery pack down along the sheet metal side wall until the support tabs on the side wall hook into the slots on the battery pack and the battery pack latch enga...

Страница 268: ...mbs down on the orange tabs on top of the latching mechanism and gently push the controller module over the stop e Release your thumbs from the top of the latching mechanisms and continue pushing unti...

Страница 269: ...If the scan reported no failures select Reboot from the menu to reboot the system Step 6 Return the failed part to NetApp After you replace the part you can return the failed part to NetApp as descri...

Страница 270: ...ull power supply out of the controller module while pressing the locking tab CAUTION The power supply is short Always use two hands to support it when removing it from the controller module so that it...

Страница 271: ...in the system must be functioning properly if not you must contact technical support Step 1 Shut down the impaired controller You can shut down or take over the impaired controller using different pr...

Страница 272: ...e than two nodes it must be in quorum If the cluster is not in quorum or a healthy node shows false for eligibility and health you must correct the issue before shutting down the impaired node see the...

Страница 273: ...sis when you replace a component inside the controller module Make sure that you label the cables so that you know where they came from 1 If you are not already grounded properly ground yourself 2 Unp...

Страница 274: ...le sides and gently pull it out of the chassis and set it on a flat stable surface 6 Turn the thumbscrew on the front of the controller module anti clockwise and open the controller module cover Thumb...

Страница 275: ...de the controller and follow the specific sequence of steps Use the following video or the tabulated steps to replace the RTC battery Replacing the RTC battery 1 Locate the RTC battery between the hea...

Страница 276: ...t the battery up Note Make a note of the polarity of the battery The battery should eject out The battery will be ejected out 2 Remove the replacement battery from the antistatic shipping bag 3 Locate...

Страница 277: ...4 Reinstall the controller module and setting time date after RTC battery replacement After you replace a component within the controller module you must reinstall the controller module in the system...

Страница 278: ...at the LOADER prompt The controller module should be fully inserted and flush with the edges of the chassis 6 Reset the time and date on the controller a Check the date and time on the healthy node wi...

Страница 279: ...see either Install MetroCluster IP configuration Install MetroCluster Fabric Attached configuration Installation and setup PDF poster AFF A300 You can use the PDF poster to install and set up your new...

Страница 280: ...system is running If you have a cluster with more than two nodes it must be in quorum If the cluster is not in quorum or a healthy node shows false for eligibility and health you must correct the issu...

Страница 281: ...ck whether NSE is configured storage encryption disk show If the command output list the drive details with Mode Key ID information NSE is configured and you need to verify the NSE configuration If NV...

Страница 282: ...s yes for all authentication key security key manager key show detail Go to advanced privilege mode and enter y when prompted to continue set priv advanced Enter the command to display the OKM backup...

Страница 283: ...isplays anything other than yes Run the key manager setup wizard security key manager setup node target impaired node name Enter the customer s OKM passphrase at the prompt If the passphrase cannot be...

Страница 284: ...nd the Restored column displays anything other than yes you need to complete some additional steps If the Key Manager type displays onboard and the Restored column displays anything other than yes you...

Страница 285: ...y key manager query If the Key Manager type displays external and the Restored column displays yes it s safe to shut down the impaired node If the Key Manager type displays onboard and the Restored co...

Страница 286: ...ntinue set priv advanced e Enter the command to display the key management backup information security key manager onboard show backup f Copy the contents of the backup information to a separate file...

Страница 287: ...nfiguration you must have confirmed that the MetroCluster Configuration State is configured and that the nodes are in an enabled and normal state metrocluster node show Steps 1 If AutoSupport is enabl...

Страница 288: ...according to the following table If the impaired node Then Has automatically switched over Proceed to the next step Has not automatically switched over Perform a planned switchover operation from the...

Страница 289: ...d you have the option of reissuing the metrocluster heal command with the override vetoes parameter If you use this optional parameter the system overrides any soft vetoes that prevent the healing ope...

Страница 290: ...the controller module keeping track of where the cables were connected Leave the cables in the cable management device so that when you reinstall the cable management device the cables are organized...

Страница 291: ...oot media from its housing and then gently pull it straight out of the boot media socket Do not twist or pull the boot media straight up because this could damage the socket or the boot media 4 Align...

Страница 292: ...ed When recabling remember to reinstall the media converters SFPs if they were removed 3 Insert the USB flash drive into the USB slot on the controller module Make sure that you install the USB flash...

Страница 293: ...The target port you configure is the target port you use to communicate with the impaired node from the healthy node during var file system restore with a network connection You can also use the e0M...

Страница 294: ...at are not in a two node MetroCluster configuration 1 From the LOADER prompt boot the recovery image from the USB flash drive boot_recovery The image is downloaded from the USB flash drive 2 When prom...

Страница 295: ...store OKM NSE and NVE as needed If your system does not have onboard keymanager NSE or NVE configured complete the steps in this section 6 From the LOADER prompt enter the boot_ontap command If you se...

Страница 296: ...Press Ctrl C for Boot Menu message and when the Boot Menu is displayed select option 6 5 Verify that the environmental variables are set as expected a Take the node to the LOADER prompt b Check the e...

Страница 297: ...urviving cluster 5 Verify that the switchback operation has completed metrocluster show The switchback operation is still running when a cluster is in the waiting for switchback state cluster_B metroc...

Страница 298: ...oard Key Manager is enabled Steps 1 Connect the console cable to the target node 2 Use the boot_ontap command at the LOADER prompt to boot the node 3 Check the console output If the console displays T...

Страница 299: ...ver show command 10 Giveback only the CFO aggregates with the storage failover giveback fromnode local only cfo aggregates true command If the command fails because of a failed disk physically dis eng...

Страница 300: ...ble to the partner node 16 Give back the target node using the storage failover giveback fromnode local command 17 Check the giveback status 3 minutes after it reports complete using the storage failo...

Страница 301: ...that are not on their home node and port If any interfaces are listed as false revert those interfaces back to their home port using the net int revert command 7 Move the console cable to the target...

Страница 302: ...e console output If the console displays Then The login prompt Go to Step 7 Waiting for giveback a Log into the partner node b Confirm the target node is ready for giveback with the storage failover s...

Страница 303: ...y manager onboard sync command to re sync the Key Manager type Use the security key manager key query to verify that the Restored column yes true for all authentication keys 11 Connect the console cab...

Страница 304: ...port is enabled suppress automatic case creation by invoking an AutoSupport message system node autosupport invoke node type all message MAINT number_of_hours_downh The following AutoSupport message s...

Страница 305: ...e power supplies turned on at the end of this procedure to provide power to the healthy node Steps 1 Check the MetroCluster status to determine whether the impaired node has automatically switched ove...

Страница 306: ...g the metrocluster heal phase root aggregates command mcc1A metrocluster heal phase root aggregates Job 137 Job succeeded Heal Root Aggregates is successful If the healing is vetoed you have the optio...

Страница 307: ...you are not already grounded properly ground yourself 2 Turn off the power supply and disconnect the power cables a Turn off the power switch on the power supply b Open the power cable retainer and th...

Страница 308: ...Power supply Cam handle release latch Power and Fault LEDs Cam handle 305...

Страница 309: ...it all the way into the chassis and then push the cam handle to the closed position making sure that the cam handle release latch clicks into its locked position 8 Reconnect the power cable and secur...

Страница 310: ...Set the fan module aside 5 Repeat the preceding steps for any remaining fan modules 6 Insert the fan module into the replacement chassis by aligning it with the opening and then sliding it into the c...

Страница 311: ...he system cables and SFPs if needed from the controller module keeping track of where the cables were connected Leave the cables in the cable management device so that when you reinstall the cable man...

Страница 312: ...nt rack or system cabinet 6 Secure the front of the chassis to the equipment rack or system cabinet using the screws you removed from the old chassis 7 If you have not already done so install the beze...

Страница 313: ...fully seated and then close the cam handle to the locked position Tighten the thumbscrew on the cam handle on back of the controller module Do not use excessive force when sliding the controller modu...

Страница 314: ...t of your system 4 The next step depends on your system configuration If your system is in Then A stand alone configuration a Exit Maintenance mode halt b Go to Step 4 Return the failed part to NetApp...

Страница 315: ...tests from the Maintenance mode prompt sldiag device modify dev interconnect sel enable The interconnect tests are disabled by default and must be enabled to run separately 5 Run the interconnect diag...

Страница 316: ...on both controllers at the LOADER prompt bye e Return the node to normal operation If your system is running ONTAP Then With two nodes in the cluster Issue these commands node cluster ha modify confi...

Страница 317: ...luster configuration you can perform the MetroCluster switchback operation This returns the configuration to its normal operating state with the sync source storage virtual machines SVMs on the former...

Страница 318: ...he metrocluster config replication resync status show command 6 Reestablish any SnapMirror or SnapVault configurations Step 4 Return the failed part to NetApp After you replace the part you can return...

Страница 319: ...he old controller module Any PCIe cards moved from the old controller module to the new controller module or added from existing customer site inventory must be supported by the replacement controller...

Страница 320: ...veback press Ctrl C and then respond y Option 2 Controller is in a two node MetroCluster configuration To shut down the impaired node you must determine the status of the node and if necessary switch...

Страница 321: ...verride vetoes parameter If you use this optional parameter the system overrides any soft vetoes that prevent the healing operation 4 Verify that the operation has been completed by using the metroclu...

Страница 322: ...et the MSID using the instructions in the Returning SEDs to unprotected mode section of Administration overview with the CLI You must leave the power supplies turned on at the end of this procedure to...

Страница 323: ...ck the state of the aggregates by using the storage aggregate show command controller_A_1 storage aggregate show Aggregate Size Available Used State Vols Nodes RAID Status aggr_b2 227 1GB 227 1GB 0 on...

Страница 324: ...dule you must first remove the old controller module from the chassis 1 If you are not already grounded properly ground yourself 2 Loosen the hook and loop strap binding the cables to the cable manage...

Страница 325: ...port the bottom of the controller module as you slide it out of the chassis Step 2 Move the boot device You must locate the boot media and follow the directions to remove it from the old controller an...

Страница 326: ...e edges of the boot media with the socket housing and then gently push it into the socket 4 Check the boot media to make sure that it is seated squarely and completely in the socket If necessary remov...

Страница 327: ...ng contents to the flash memory when you halt the system After the destage is complete the LED turns off If power is lost without a clean shutdown the NVMEM LED flashes until the destage is complete a...

Страница 328: ...teps 1 Locate the DIMMs on your controller module 2 Note the orientation of the DIMM in the socket so that you can insert the DIMM in the replacement controller module in the proper orientation 3 Ejec...

Страница 329: ...eps for the remaining DIMMs 7 Move the NVMEM battery to the replacement controller module 8 Align the tab or tabs on the battery holder with the notches in the controller module side and then gently p...

Страница 330: ...at the preceding step for the remaining PCIe cards in the old controller module 5 Open the new controller module side panel if necessary slide off the PCIe card filler plate as needed and carefully in...

Страница 331: ...hich you can typically do at any time after prompted to do so However if the system updates the system firmware when it boots you must wait until after the update is complete before interrupting the b...

Страница 332: ...e when sliding the controller module into the chassis to avoid damaging the connectors The controller begins to boot as soon as it is seated in the chassis b If you have not already done so reinstall...

Страница 333: ...ss Ctrl C when prompted and then boot to Maintenance mode e From the boot menu select the option for Maintenance mode Important During the boot process you might see the following prompts A prompt war...

Страница 334: ...ate and time on the replacement node show date The date and time are given in GMT Step 2 Verify and set the HA state of the controller module You must verify the HA state of the controller module and...

Страница 335: ...ags During the boot process you can safely respond y to the prompts until the Maintenance mode prompt appears 3 Display and note the available devices on the controller module sldiag device show dev m...

Страница 336: ...ts that you want to run sldiag device modify dev dev_name selection only selection only disables all other tests that you do not want to run for the device d Run the selected tests sldiag device run d...

Страница 337: ...nt to run for the device d Verify that the tests were modified sldiag device show e Repeat these substeps for each device that you want to run concurrently f Run diagnostics on all of the devices sldi...

Страница 338: ...l of the considerations identified for running system level diagnostics that cables are securely connected and that hardware components are properly installed in the storage system d Reconnect the pow...

Страница 339: ...go to the LOADER prompt halt 2 From the LOADER prompt on the replacement node boot the node entering y if you are prompted to override the system ID due to a system ID mismatch boot_ontap 3 Wait until...

Страница 340: ...uration Guide for your version of ONTAP 9 b After the giveback has been completed confirm that the HA pair is healthy and that takeover is possible storage failover show The output from the storage fa...

Страница 341: ...st enter Y when prompted to override the system ID due to a system ID mismatch 2 View the old system IDs from the healthy node metrocluster node show fields node systemid dr partner systemid In this e...

Страница 342: ...n prompted to continue into advanced mode The advanced mode prompt appears b Verify that the coredumps are saved system node run node local node name partner savecore If the command output indicates t...

Страница 343: ...on a From any node s prompt change to the advanced privilege level set privilege advanced You need to respond with y when prompted to continue into advanced mode and see the advanced mode prompt b Per...

Страница 344: ...ality After replacing the controller module or NVRAM module for a storage system that you previously configured to use Storage or Volume Encryption you must perform additional steps to provide uninter...

Страница 345: ...applies to two node MetroCluster configurations Steps 1 Verify that all nodes are in the enabled state metrocluster node show cluster_B metrocluster node show DR Configuration DR Group Cluster Node St...

Страница 346: ...support at NetApp Support 888 463 8277 North America 00 800 44 638277 Europe or 800 800 80 800 Asia Pacific if you need the RMA number or additional help with the replacement procedure Replace a DIMM...

Страница 347: ...l C and then respond y when prompted System prompt or password prompt enter system password Take over or halt the impaired node For an HA pair take over the impaired node from the healthy node storage...

Страница 348: ...lover takeover ofnode impaired_node_name When the impaired node shows Waiting for giveback press Ctrl C and then respond y Option 3 Controller is in a two node MetroCluster To shut down the impaired n...

Страница 349: ...is successful If the healing is vetoed you have the option of reissuing the metrocluster heal command with the override vetoes parameter If you use this optional parameter the system overrides any sof...

Страница 350: ...ed controller module disconnect the power supplies Step 2 Open the controller module To access components inside the controller you must first remove the controller module from the system and then rem...

Страница 351: ...ng unwritten data in the nonvolatile memory NVMEM The LED is located on the back of the controller module Look for the following icon 3 If the NVMEM LED is not flashing there is no content in the NVME...

Страница 352: ...rom the socket c Wait a few seconds and then plug the battery back into the socket 5 Return to step 2 of this procedure to recheck the NVMEM LED 6 Locate the DIMMs on your controller module Each syste...

Страница 353: ...location of system DIMMs 9 Remove the replacement DIMM from the antistatic shipping bag hold the DIMM by the corners and align it to the slot The notch among the pins on the DIMM should line up with t...

Страница 354: ...verters QSFPs or SFPs remember to reinstall them if you are using fiber optic cables 4 Complete the reinstallation of the controller module The controller module begins to boot as soon as it is fully...

Страница 355: ...gs During the boot process you can safely respond y to the prompts until the Maintenance mode prompt appears 3 Run diagnostics on the system memory sldiag device run dev mem 4 Verify that no hardware...

Страница 356: ...plies turned on to provide power to the other controller module If you have one controller module in the chassis turn off the power supplies and unplug them from the power sources c Verify that you ha...

Страница 357: ...d enabled heal roots completed cluster_B controller_B_1 configured enabled waiting for switchback recovery 2 entries were displayed 2 Verify that resynchronization is complete on all SVMs metrocluster...

Страница 358: ...th the replacement procedure Swap out a fan AFF A300 To swap out a fan module without interrupting service you must perform a specific sequence of tasks You must replace the fan module within two minu...

Страница 359: ...sliding it into the chassis 8 Push firmly on the fan module cam handle so that it is seated all the way into the chassis The cam handle raises slightly when the fan module is completely seated 9 Swin...

Страница 360: ...s to serve data from the impaired node storage About this task If you have a cluster with more than two nodes it must be in quorum If the cluster is not in quorum or a healthy node shows false for eli...

Страница 361: ...gibility and health you must correct the issue before shutting down the impaired node see the Administration overview with the CLI If you have a MetroCluster configuration you must have confirmed that...

Страница 362: ...the CLI You must leave the power supplies turned on at the end of this procedure to provide power to the healthy node Steps 1 Check the MetroCluster status to determine whether the impaired node has a...

Страница 363: ...ck the state of the aggregates by using the storage aggregate show command controller_A_1 storage aggregate show Aggregate Size Available Used State Vols Nodes RAID Status aggr_b2 227 1GB 227 1GB 0 on...

Страница 364: ...ller module 1 If you are not already grounded properly ground yourself 2 Loosen the hook and loop strap binding the cables to the cable management device and then unplug the system cables and SFPs if...

Страница 365: ...r system is in an HA configuration go to the next step If your system is in a stand alone configuration cleanly shut down the controller module and then check the NVRAM LED identified by the NV icon T...

Страница 366: ...s on the battery holder with the notches in the controller module side and then gently push down on the battery housing until the battery housing clicks into place 7 Close the CPU air duct Make sure t...

Страница 367: ...on the cam handle on back of the controller module c If you have not already done so reinstall the cable management device d Bind the cables to the cable management device with the hook and loop stra...

Страница 368: ...l diagnostics tests Then Were completed without any failures a Clear the status logs sldiag device clearstatus b Verify that the log was cleared sldiag device status The following default response is...

Страница 369: ...e boot by pressing Ctrl C when prompted to get to the Boot menu If you have two controller modules in the chassis fully seat the controller module you are servicing in the chassis The controller modul...

Страница 370: ...hback command from any node in the surviving cluster 5 Verify that the switchback operation has completed metrocluster show The switchback operation is still running when a cluster is in the waiting f...

Страница 371: ...u must determine the status of the node and if necessary take over the node so that the healthy node continues to serve data from the impaired node storage About this task If you have a cluster with m...

Страница 372: ...gibility and health you must correct the issue before shutting down the impaired node see the Administration overview with the CLI If you have a MetroCluster configuration you must have confirmed that...

Страница 373: ...the CLI You must leave the power supplies turned on at the end of this procedure to provide power to the healthy node Steps 1 Check the MetroCluster status to determine whether the impaired node has a...

Страница 374: ...ck the state of the aggregates by using the storage aggregate show command controller_A_1 storage aggregate show Aggregate Size Available Used State Vols Nodes RAID Status aggr_b2 227 1GB 227 1GB 0 on...

Страница 375: ...ller module 1 If you are not already grounded properly ground yourself 2 Loosen the hook and loop strap binding the cables to the cable management device and then unplug the system cables and SFPs if...

Страница 376: ...ller module as you slide it out of the chassis Step 3 Replace a PCIe card To replace a PCIe card locate it within the controller and follow the specific sequence of steps 1 If you are not already grou...

Страница 377: ...controller module halfway into the system Do not completely insert the controller module in the chassis until instructed to do so 3 Recable the system as needed If you removed the media converters QSF...

Страница 378: ...luster interconnect and data connections on 40 GbE NICs or onboard ports convert these ports to 10 GbE connections by using the nicadmin convert command from Maintenance mode Be sure to exit Maintenan...

Страница 379: ...cessfully metrocluster check lif show 4 Perform the switchback by using the metrocluster switchback command from any node in the surviving cluster 5 Verify that the switchback operation has completed...

Страница 380: ...undant and hot swappable This procedure is written for replacing one power supply at a time It is a best practice to replace the power supply within two minutes of removing it from the chassis The sys...

Страница 381: ...Power supply Cam handle release latch Power and Fault LEDs Cam handle 378...

Страница 382: ...able retainer Once power is restored to the power supply the status LED should be green 1 Turn on the power to the new power supply and then verify the operation of the power supply activity LEDs The...

Страница 383: ...ailover modify node local auto giveback false 3 Take the impaired node to the LOADER prompt If the impaired node is displaying Then The LOADER prompt Go to the next step Waiting for giveback Press Ctr...

Страница 384: ...rd prompt enter system password Take over or halt the impaired node For an HA pair take over the impaired node from the healthy node storage failover takeover ofnode impaired_node_name When the impair...

Страница 385: ...b succeeded Heal Aggregates is successful If the healing is vetoed you have the option of reissuing the metrocluster heal command with the override vetoes parameter If you use this optional parameter...

Страница 386: ...ed controller module disconnect the power supplies Step 2 Open the controller module To access components inside the controller you must first remove the controller module from the system and then rem...

Страница 387: ...e sure that you support the bottom of the controller module as you slide it out of the chassis Step 3 Replace the RTC Battery To replace the RTC battery locate them inside the controller and follow th...

Страница 388: ...pping bag 5 Locate the empty battery holder in the controller module 6 Note the polarity of the RTC battery and then insert it into the holder by tilting the battery at an angle and pushing down 7 Vis...

Страница 389: ...he hook and loop strap d Reconnect the power cables to the power supplies and to the power sources and then turn on the power to start the boot process e Halt the controller at the LOADER prompt 6 Res...

Страница 390: ...ing performed by the healing operations were completed successfully metrocluster check lif show 4 Perform the switchback by using the metrocluster switchback command from any node in the surviving clu...

Страница 391: ...or SnapVault configurations Step 6 Return the failed part to NetApp After you replace the part you can return the failed part to NetApp as described in the RMA instructions shipped with the kit Conta...

Страница 392: ...ing through initial system bring up Use this guide if you are familiar with installing NetApp systems Access the Installation and Setup Instructions PDF poster AFF A320 Systems Installation and Setup...

Страница 393: ...out this system NetApp Hardware Universe Find the Release Notes for your version of ONTAP 9 You need to provide the following at your site Rack space for the storage system Phillips 2 screwdriver Addi...

Страница 394: ...00326 2m X66250 5 112 00328 5m X66250 30 112 00331 30m Ethernet cable order dependent Optical cables SR X6553 R6 112 00188 2m X6554 R6 112 00189 15m X6537 R6 112 00091 30m LR X66250 3 112 00342 2m X66...

Страница 395: ...e system Cable controllers to your network You can cable the controllers to your network by using the two node switchless cluster method or by using the cluster interconnect network Option 1 Cable a t...

Страница 396: ...t turn it around and try again 1 You can used the illustration or the step by step instructions to complete the cabling between the controllers and to the switches Step Perform on each controller modu...

Страница 397: ...your onboard ports for a data network connection connect the 100GbE or 40Gbe cables to the appropriate data network switches e0g and e0h If you are using your NIC cards for Ethernet or FC connections...

Страница 398: ...erconnect HA ports are cabled on to the cluster HA switch You must have contacted your network administrator for information about connecting the system to the switches Be sure to check the illustrati...

Страница 399: ...er HA ports to the cluster HA switch with the 100 GbE QSFP28 cable e0a on both controllers to the cluster HA switch e0d on both controllers to the cluster HA switch If you are using your onboard ports...

Страница 400: ...to the appropriate switches Cable the e0M ports to the management network switches with the RJ45 cables DO NOT plug in the power cords at this point 2 Cable your storage Cabling controllers to drive s...

Страница 401: ...sure to check the illustration arrow for the proper cable connector pull tab orientation As you insert the connector you should feel it click into place if you do not feel it click remove it turn it...

Страница 402: ...the shelf Cable controller B to the shelf 2 To complete setting up your system see Completing system setup and configuration Option 2 Cable the controllers to two drive shelves You must cable each co...

Страница 403: ...or pull tab orientation As you insert the connector you should feel it click into place if you do not feel it click remove it turn it around and try again 1 You can use the following illustration or t...

Страница 404: ...complete the system setup and configuration using cluster discovery with only a connection to the switch and laptop or by connecting directly to a controller in the system and then connecting to the m...

Страница 405: ...discover a Open File Explorer b Click network in the left pane c Right click and select refresh d Double click either ONTAP icon and accept any certificates displayed on your screen XXXXX is the syst...

Страница 406: ...sole cable that came with your system and then connect the laptop to the management switch on the management subnet c Assign a TCP IP address to the laptop or console using one that is on the manageme...

Страница 407: ...TAP Maintain Boot media Replace the boot media AFF A320 The boot media stores a primary and secondary set of system boot image files that the system uses when it boots Depending on your network config...

Страница 408: ...invoke node type all message MAINT number_of_hours_downh The following AutoSupport message suppresses automatic case creation for two hours cluster1 system node autosupport invoke node type all messa...

Страница 409: ...Enter the command to display the key management information security key manager onboard show backup c Copy the contents of the backup information to a separate file or your log file You ll need it in...

Страница 410: ...o complete some additional steps If the Key Manager type displays external and the Restored column displays anything other than yes you need to complete some additional steps 2 If the Key Manager type...

Страница 411: ...aster scenarios where you might need to manually recover OKM g Return to admin mode set priv admin h You can safely shutdown the node Shut down the node AFF A320 Option 1 Most systems After completing...

Страница 412: ...y invoking an AutoSupport message system node autosupport invoke node type all message MAINT number_of_hours_downh The following AutoSupport message suppresses automatic case creation for two hours cl...

Страница 413: ...ou reinstall the cable management device the cables are organized 4 Remove and set aside the cable management devices from the left and right sides of the controller module 5 Remove the controller mod...

Страница 414: ...s seated squarely and completely in the socket If necessary remove the boot media and reseat it into the socket 3 Lock the boot media in place a Rotate the boot media down toward the motherboard b Pla...

Страница 415: ...er to the top directory on the USB flash drive The USB flash drive should have the efi folder and the same Service Image BIOS version of what the impaired controller is running d Remove the USB flash...

Страница 416: ...arg name command and correct any errors using the setenv variable name value command a Check the boot environment variables bootarg init boot_clustered partner sysid bootarg init flash_optimized for A...

Страница 417: ...successful press y on the impaired node when prompted to use the restored copy 15 Press y when you see confirm backup procedure was successful and then press y when prompted to reboot the node 16 Veri...

Страница 418: ...k command c After the giveback operation is complete confirm that the HA pair is healthy and that takeover is possible by using the storage failover show command d Restore automatic giveback if you di...

Страница 419: ...ress impaired_node_IP_address d Return the node to admin level set privilege admin e Press y when prompted to use the restored configuration f Press y when prompted to reboot the node No network conne...

Страница 420: ...e is changed to Connected for the target iSCSI target type dr_auxiliary address ip address date and time node name iscsi session stateChanged notice iSCSI session state is changed to Connected for the...

Страница 421: ...estore automatic giveback if you disabled it by using the storage failover modify node local auto giveback true command Restore OKM NSE and NVE as needed AFF A320 Once environment variables are checke...

Страница 422: ...security key manager onboard show backup command Example of backup data BEGIN BACKUP TmV0QXBwIEtleSBCbG9iAAEAAAAEAAAAcAEAAAAAAADuD byAAAAACEAAAAAAAAA QAAAAAAAAABvOlH0AAAAAMh7qDLRyH1DBz12piVdy9ATSFMT0...

Страница 423: ...security key manager onboard sync b Run the security key manager onboard sync command and then enter the passphrase when prompted c Enter the security key manager key query command to see a detailed v...

Страница 424: ...P SnapMirror or SnapVault process disable the process See the appropriate Documentation Center for more information 5 Wait 3 minutes and check the failover status with the storage failover show comman...

Страница 425: ...ssis Replace the chassis AFF A320 To replace the chassis you must move the fans and controller modules from the impaired chassis to the new chassis of the same model as the impaired chassis All other...

Страница 426: ...To ensure continuity of service use the storage failover takeover command Are you sure you want to halt node node_name y n You must perform a clean system shutdown before replacing the chassis to avo...

Страница 427: ...dules to the replacement chassis when replacing the chassis you must perform a specific sequence of tasks 1 If you are not already grounded properly ground yourself 2 Remove the bezel if necessary wit...

Страница 428: ...install the controller modules into the new chassis you need to boot it to a state where you can run the diagnostic test For HA pairs with two controller modules in the same chassis the sequence in w...

Страница 429: ...atch your system configuration a Set the HA state for the chassis ha config modify chassis HA state The value for HA state can be one of the following ha mcc mccip non ha b Confirm that the setting ha...

Страница 430: ...in a MetroCluster configuration you must review the section Choosing the correct recovery procedure to determine whether you should use this procedure If this is the procedure you should use note that...

Страница 431: ...he Administration overview with the CLI Steps 1 If AutoSupport is enabled suppress automatic case creation by invoking an AutoSupport message system node autosupport invoke node type all message MAINT...

Страница 432: ...port invoke node type all message MAINT number_of_hours_downh The following AutoSupport message suppresses automatic case creation for two hours cluster1 system node autosupport invoke node type all m...

Страница 433: ...and loop strap binding the cables to the cable management device and then unplug the system cables and SFPs if needed from the controller module keeping track of where the cables were connected Leave...

Страница 434: ...om the controller module and injure you 2 Move the power supply to the new controller module and then install it 3 Using both hands support and align the edges of the power supply with the opening in...

Страница 435: ...nt controller module 5 Align the battery module with the opening for the battery and then gently push the battery into slot until it locks into place Do not plug the battery cable back into the mother...

Страница 436: ...edia and reseat it into the socket 5 Lock the boot media in place a Rotate the boot media down toward the motherboard b Placing a finger at the end of the boot media by the blue button push down on th...

Страница 437: ...1 Locate the DIMMs on your controller module 434...

Страница 438: ...he components on the DIMM circuit board b Locate the corresponding DIMM slot on the replacement controller module c Make sure that the DIMM ejector tabs on the DIMM socket are in the open position and...

Страница 439: ...oller module a Remove a riser from the impaired controller module and move it to the replacement controller module b Lower the riser straight into the bay so that it is square with the bay and the pin...

Страница 440: ...connect the rest of the cables to the controller module later in this procedure 4 Complete the reinstallation of the controller module a Make sure the latch arms are locked in the extended position b...

Страница 441: ...2 On the healthy node check the system time show date The date and time are given in GMT 3 At the LOADER prompt check the date and time on the replacement node show date The date and time are given i...

Страница 442: ...ed menu to enable running the diagnostics tests 4 Select Test system from the displayed menu to run diagnostics tests 5 Select the test or series of tests from the various sub menus 6 Proceed based on...

Страница 443: ...MAINT number_of_hours_downh The following AutoSupport message suppresses automatic case creation for two hours cluster1 system node autosupport invoke node type all message MAINT 2h 2 Disable automat...

Страница 444: ...h 2 Disable automatic giveback from the console of the healthy node storage failover modify node local auto giveback false 3 Take the impaired node to the LOADER prompt If the impaired node is display...

Страница 445: ...pin on the chassis The latching mechanism hook should be nearly vertical and should be clear of the chassis pin c Gently pull the controller module a few inches toward you so that you can grasp the co...

Страница 446: ...MM ejector tabs on either side of the DIMM and then slide the DIMM out of the socket Carefully hold the DIMM by the edges to avoid pressure on the components on the DIMM circuit board 5 Remove the rep...

Страница 447: ...hen gently push the controller module halfway into the system Do not completely insert the controller module in the chassis until instructed to do so 3 Cable the management and console ports only so t...

Страница 448: ...test 6 Proceed based on the result of the preceding step If the test failed correct the failure and then rerun the test If the test reported no failures select Reboot from the menu to reboot the syst...

Страница 449: ...m the chassis 5 Pull the fan module straight out from the chassis making sure that you support it with your free hand so that it does not swing out of the chassis The fan modules are short Always supp...

Страница 450: ...ry take over the node so that the healthy node continues to serve data from the impaired node storage About this task If you have a cluster with more than two nodes it must be in quorum If the cluster...

Страница 451: ...gibility and health you must correct the issue before shutting down the impaired node see the Administration overview with the CLI If you have a MetroCluster configuration you must have confirmed that...

Страница 452: ...module from the chassis 1 If you are not already grounded properly ground yourself 2 Unplug the controller module power supply from the power source 3 Loosen the hook and loop strap binding the cables...

Страница 453: ...oth hands gently pull the controller module out of the chassis and set it on a flat stable surface Step 3 Replace the NVDIMM To replace the NVDIMM you must locate it in the controller module using the...

Страница 454: ...to place over the notches at the ends of the NVDIMM 8 Close the air duct Step 4 Install the controller module After you have replaced the component in the controller module you must re install the con...

Страница 455: ...t access the special drivers specifically designed for system level diagnostics to function properly boot_diags 3 Select Scan System from the displayed menu to enable running the diagnostics tests 4 S...

Страница 456: ...st determine the status of the node and if necessary take over the node so that the healthy node continues to serve data from the impaired node storage About this task If you have a cluster with more...

Страница 457: ...gibility and health you must correct the issue before shutting down the impaired node see the Administration overview with the CLI If you have a MetroCluster configuration you must have confirmed that...

Страница 458: ...module from the chassis 1 If you are not already grounded properly ground yourself 2 Unplug the controller module power supply from the power source 3 Loosen the hook and loop strap binding the cables...

Страница 459: ...ical and should be clear of the chassis pin a Gently pull the controller module a few inches toward you so that you can grasp the controller module sides b Using both hands gently pull the controller...

Страница 460: ...r duct at the rear of the controller module and reinstall the cover over the PCIe cards 2 Align the end of the controller module with the opening in the chassis and then gently push the controller mod...

Страница 461: ...enu to run diagnostics tests 5 Proceed based on the result of the preceding step If the scan show problems correct the issue and then rerun the scan If the scan reported no failures select Reboot from...

Страница 462: ...ontinues to serve data from the impaired node storage About this task If you have a cluster with more than two nodes it must be in quorum If the cluster is not in quorum or a healthy node shows false...

Страница 463: ...gibility and health you must correct the issue before shutting down the impaired node see the Administration overview with the CLI If you have a MetroCluster configuration you must have confirmed that...

Страница 464: ...module from the chassis 1 If you are not already grounded properly ground yourself 2 Unplug the controller module power supply from the power source 3 Loosen the hook and loop strap binding the cables...

Страница 465: ...is pin a Gently pull the controller module a few inches toward you so that you can grasp the controller module sides b Using both hands gently pull the controller module out of the chassis and set it...

Страница 466: ...f the PCIe card on either side of the socket and then gently push up to release the card from the socket c Slide the card out of the riser and set it aside d Align the replacement card bezel with the...

Страница 467: ...s the system to perform the tasks in the following sections You will connect the rest of the cables to the controller module later in this procedure 4 Complete the reinstallation of the controller mod...

Страница 468: ...shipped with the kit Contact technical support at NetApp Support 888 463 8277 North America 00 800 44 638277 Europe or 800 800 80 800 Asia Pacific if you need the RMA number or additional help with th...

Страница 469: ...sh the power supply into the controller module until the locking tab clicks into place The power supplies will only properly engage with the internal connector and lock in place one way To avoid damag...

Страница 470: ...om the impaired node storage About this task If you have a cluster with more than two nodes it must be in quorum If the cluster is not in quorum or a healthy node shows false for eligibility and healt...

Страница 471: ...gibility and health you must correct the issue before shutting down the impaired node see the Administration overview with the CLI If you have a MetroCluster configuration you must have confirmed that...

Страница 472: ...components inside the controller module you must remove the controller module from the chassis 1 If you are not already grounded properly ground yourself 2 Unplug the controller module power supply fr...

Страница 473: ...e latching pin on the chassis The latching mechanism hook should be nearly vertical and should be clear of the chassis pin a Gently pull the controller module a few inches toward you so that you can g...

Страница 474: ...the controller module and setting time date after RTC battery replacement After you replace a component within the controller module you must reinstall the controller module in the system chassis res...

Страница 475: ...date mm dd yyyy command d If necessary set the time in GMT using the set time hh mm ss command e Confirm the date and time on the target node 7 At the LOADER prompt enter bye to reinitialize the PCIe...

Страница 476: ...llation of your system from racking and cabling through initial system bring up Use this guide if you are familiar with installing NetApp systems Access the Installation and Setup Instructions PDF pos...

Страница 477: ...s additional information on your configured system You might also want to have access to the Release Notes for your version of ONTAP for more information about this system NetApp Hardware Universe Fin...

Страница 478: ...112 00437 2m X66033A 112 00438 3m mini SAS HD to mini SAS HD cables order dependent Optical cables X66250 2 N C 112 00342 16 Gb FC or 25GbE cables for mezzanine cards order dependent RJ 45 order depe...

Страница 479: ...de switchless cluster method or by using the cluster interconnect network Option 1 Cable a two node switchless cluster The optional data ports optional NIC cards and management ports on the controller...

Страница 480: ...ling instructions Option 2 Cable a switched cluster The optional data ports optional NIC cards mezzanine cards and management ports on the controller modules are connected to switches The cluster inte...

Страница 481: ...abling 2 Go to Step 4 Cable controllers to drive shelves for drive shelf cabling instructions Step 4 Cable controllers to drive shelves You can cable either NSS224 or SAS shelves to you system Option...

Страница 482: ...ive shelf Cabling the controllers to one NS224 drive shelf 2 Go to Step 5 Complete system setup and configuration to complete system setup and configuration Option 2 Cable the controllers to two drive...

Страница 483: ...shelves Cabling controllers to two NS224 drive shelves 2 Go to Step 5 Complete system setup and configuration to complete system setup and configuration Option 3 Cable the controllers to SAS drive sh...

Страница 484: ...hould feel it click into place if you do not feel it click remove it turn it around and try again Steps 1 Use the following illustration to cable your controllers to two drive shelves Cabling the cont...

Страница 485: ...discovery 1 Use the following animation to set one or more drive shelf IDs If your system has NS224 drive shelves the shelves are pre set to shelf ID 00 and 01 If you want to change the shelf IDs you...

Страница 486: ...features in ONTAP Option 2 Completing system setup and configuration if network discovery is not enabled If network discovery is not enabled on your laptop you must complete the configuration and setu...

Страница 487: ...prompted by the script 3 Using System Manager on your laptop or console configure your cluster a Point your browser to the node management IP address The format for the address is https x x x x b Conf...

Страница 488: ...e steps on the correct node The impaired node is the node on which you are performing maintenance The healthy node is the HA partner of the impaired node Check onboard encryption keys as needed AFF A4...

Страница 489: ...any volumes are listed in the output NVE is configured and you need to verify the NVE configuration If no volumes are listed check whether NSE is configured 2 Verify whether NSE is configured storage...

Страница 490: ...the customer s onboard key management passphrase at the prompt If the passphrase cannot be provided contact NetApp Support mysupport netapp com b Verify the Restored column shows yes for all authentic...

Страница 491: ...y key manager external sync If the command fails contact NetApp Support mysupport netapp com b Verify that the Restored column equals yes for all authentication keys security key manager key query c Y...

Страница 492: ...te the shutdown of the impaired node Do not use this procedure if your system is in a two node MetroCluster configuration To shut down the impaired node you must determine the status of the node and i...

Страница 493: ...t down the impaired node you must determine the status of the node and if necessary switch over the node so that the healthy node continues to serve data from the impaired node storage About this task...

Страница 494: ...verride vetoes parameter If you use this optional parameter the system overrides any soft vetoes that prevent the healing operation 4 Verify that the operation has been completed by using the metroclu...

Страница 495: ...ve Step 1 Remove the controller module To access components inside the controller module you must remove the controller module from the chassis You can use the following animation illustration or the...

Страница 496: ...controller module and then follow the directions to replace it Before you begin Although the contents of the boot media is encrypted it is a best practice to erase the contents of the boot media befor...

Страница 497: ...s the locking tabs on the sides of the air duct in toward the middle of the controller module b Slide the air duct toward the back of the controller module and then rotate it upward to its completely...

Страница 498: ...gently push it into the socket 4 Check the boot media to make sure that it is seated squarely and completely in the socket If necessary remove the boot media and reseat it into the socket 5 Lock the...

Страница 499: ...ash drive a Download the service image to your work space on your laptop b Unzip the service image If you are extracting the contents using Windows do not use WinZip to extract the netboot image Use a...

Страница 500: ...s Ctrl C select the option to boot to Maintenance mode and then halt the node to boot to LOADER 9 Although the environment variables and bootargs are retained you should check that all required boot e...

Страница 501: ...om the USB drive restore the file system and verify the environmental variables This procedure applies to systems that are not in a two node MetroCluster configuration Steps 1 From the LOADER prompt b...

Страница 502: ...store OKM NSE and NVE as needed If your system does not have onboard keymanager NSE or NVE configured complete the steps in this section 6 From the LOADER prompt enter the boot_ontap command If you se...

Страница 503: ...Press Ctrl C for Boot Menu message and when the Boot Menu is displayed select option 6 5 Verify that the environmental variables are set as expected a Take the node to the LOADER prompt b Check the e...

Страница 504: ...urviving cluster 5 Verify that the switchback operation has completed metrocluster show The switchback operation is still running when a cluster is in the waiting for switchback state cluster_B metroc...

Страница 505: ...target node 2 Use the boot_ontap command at the LOADER prompt to boot the node 3 Check the console output If the console displays Then The LOADER prompt Boot the node to the boot menu boot_ontap menu...

Страница 506: ...with the storage failover show command 10 Giveback only the CFO aggregates with the storage failover giveback fromnode local only cfo aggregates true command If the command fails because of a failed...

Страница 507: ...the net int revert command 17 Move the console cable to the target node and run the version v command to check the ONTAP versions 18 Restore automatic giveback if you disabled it by using the storage...

Страница 508: ...he key management servers If the Restored column yes true you are done and can proceed to complete the replacement process If the Key Manager type external and the Restored column anything other than...

Страница 509: ...cluster is not in quorum or a healthy node shows false for eligibility and health you must correct the issue before shutting down the impaired node see the Administration overview with the CLI If Aut...

Страница 510: ...the node so that the healthy node continues to serve data from the impaired node storage About this task If you are using NetApp Storage Encryption you must have reset the MSID using the instructions...

Страница 511: ...5 56 Errors 5 Check the state of the aggregates by using the storage aggregate show command controller_A_1 storage aggregate show Aggregate Size Available Used State Vols Nodes RAID Status aggr_b2 227...

Страница 512: ...right sides of the controller module 5 Press down on both of the locking latches and then rotate both latches downward at the same time The controller module moves slightly out of the chassis 6 Slide...

Страница 513: ...crews from the chassis mount points 2 With two people slide the old chassis off the rack rails in a system cabinet or equipment rack and then set it aside 3 If you are not already grounded properly gr...

Страница 514: ...cable management device e Interrupt the normal boot process and boot to LOADER by pressing Ctrl C If your system stops at the boot menu select the option to boot to LOADER f At the LOADER prompt enter...

Страница 515: ...erly boot_diags 3 Select Scan System from the displayed menu to enable running the diagnostics tests 4 Select Test system from the displayed menu to run diagnostics tests 5 Select the test or series o...

Страница 516: ...urviving cluster 5 Verify that the switchback operation has completed metrocluster show The switchback operation is still running when a cluster is in the waiting for switchback state cluster_B metroc...

Страница 517: ...disruptive operation during the replacement You must replace the failed component with a replacement FRU component you received from your provider You must be replacing a controller module with a cont...

Страница 518: ...or password prompt enter system password Take over or halt the impaired node storage failover takeover ofnode impaired_node_name When the impaired node shows Waiting for giveback press Ctrl C and then...

Страница 519: ...red node you must determine the status of the node and if necessary switch over the node so that the healthy node continues to serve data from the impaired node storage About this task If you are usin...

Страница 520: ...verride vetoes parameter If you use this optional parameter the system overrides any soft vetoes that prevent the healing operation 4 Verify that the operation has been completed by using the metroclu...

Страница 521: ...o Maintenance mode Step 1 Remove the controller module To access components inside the controller module you must remove the controller module from the chassis You can use the following illustration o...

Страница 522: ...slide it out of the chassis 7 Place the controller module on a stable flat surface 8 On the replacement controller module open the air duct and remove the empty risers from the controller module usin...

Страница 523: ...1 up and toward air duct lift the riser up and then set it aside d Repeat the previous step for the remaining risers Step 2 Move the power supplies You must move the power supply from the impaired con...

Страница 524: ...until the locking tab clicks into place The power supplies will only properly engage with the internal connector and lock in place one way To avoid damaging the internal connector do not use excessiv...

Страница 525: ...the battery cable from the socket 4 Grasp the battery and press the blue locking tab marked PUSH and then lift the battery out of the holder and controller module 5 Move the battery to the replacement...

Страница 526: ...of the socket 2 Move the boot media to the new controller module align the edges of the boot media with the socket housing and then gently push it into the socket 3 Check the boot media to make sure...

Страница 527: ...ser 3 right riser Moving the mezzanine card and riser 3 1 Move PCIe risers one and two from the impaired controller module to the replacement controller module a Remove any SFP or QSFP modules that mi...

Страница 528: ...the replacement controller module e Install the mezzanine in the replacement controller and secure it with the thumbscrews f Install the third riser in the replacement controller module Step 6 Move t...

Страница 529: ...oller module 4 Move the DIMMs from the impaired controller module to the replacement controller module Make sure that you install the each DIMM into the same slot it occupied in the impaired controlle...

Страница 530: ...er module After all of the components have been moved from the impaired controller module to the replacement controller module you must install the replacement controller module into the chassis and t...

Страница 531: ...your system stops at the boot menu select the option to boot to LOADER f At the LOADER prompt enter bye to reinitialize the PCIe cards and other components g Interrupt the boot process and boot to th...

Страница 532: ...In Maintenance mode from the new controller module verify that all components display the same HA state ha config show The HA state should be the same for all components 2 If the displayed system sta...

Страница 533: ...must ensure that the healthy node remains down You can safely respond y to these prompts Recable the system and reassign disks AFF A400 Continue the replacement procedure by recabling the storage and...

Страница 534: ...e Partner Possible State Description node1 node2 false System ID changed on partner Old 151759755 New 151759706 In takeover node2 node1 Waiting for giveback HA mailboxes 4 From the healthy node verify...

Страница 535: ...MetroCluster configuration monitor the status of the node metrocluster node show The MetroCluster configuration takes a few minutes after the replacement to return to a normal state at which time each...

Страница 536: ...available to the replacement node However if the impaired node was the only node in the cluster with a license for the feature no configuration changes to the feature are allowed Also using unlicensed...

Страница 537: ...ould verify that the LIFs are on their home ports and register the serial number of the replacement node if AutoSupport is enabled and reset automatic giveback 1 Verify that the logical interfaces are...

Страница 538: ...hback command from any node in the surviving cluster 5 Verify that the switchback operation has completed metrocluster show The switchback operation is still running when a cluster is in the waiting f...

Страница 539: ...fferent procedures depending on the storage system hardware configuration Option 1 Most configurations To shut down the impaired node you must determine the status of the node and if necessary take ov...

Страница 540: ...s not in quorum or a healthy node shows false for eligibility and health you must correct the issue before shutting down the impaired node see the Administration overview with the CLI If you have a Me...

Страница 541: ...the CLI You must leave the power supplies turned on at the end of this procedure to provide power to the healthy node Steps 1 Check the MetroCluster status to determine whether the impaired node has a...

Страница 542: ...ck the state of the aggregates by using the storage aggregate show command controller_A_1 storage aggregate show Aggregate Size Available Used State Vols Nodes RAID Status aggr_b2 227 1GB 227 1GB 0 on...

Страница 543: ...ation or the written steps to remove the controller module from the chassis Removing the controller module 1 If you are not already grounded properly ground yourself 2 Release the power cable retainer...

Страница 544: ...out of the chassis 7 Place the controller module on a stable flat surface Step 3 Replace system DIMMs Replacing a system DIMM involves identifying the target DIMM through the associated error message...

Страница 545: ...n rotate it upward to its completely open position 2 Locate the DIMMs on your controller module 3 Note the orientation of the DIMM in the socket so that you can insert the replacement DIMM in the prop...

Страница 546: ...nap into place over the notches at the ends of the DIMM 8 Close the air duct Step 4 Install the controller module After you have replaced the component in the controller module you must re install the...

Страница 547: ...anagement device e Interrupt the normal boot process and boot to LOADER by pressing Ctrl C If your system stops at the boot menu select the option to boot to LOADER f At the LOADER prompt enter bye to...

Страница 548: ...ame 3 If automatic giveback was disabled reenable it storage failover modify node local auto giveback true Step 7 Switch back aggregates in a two node MetroCluster configuration After you have complet...

Страница 549: ...cluster_B configured normal Remote cluster_A configured normal If a switchback is taking a long time to finish you can check on the status of in progress baselines by using the metrocluster config re...

Страница 550: ...ng at the Attention LED on each fan module 4 Press down the release latch on the fan module cam handle and then rotate the cam handle downward The fan module moves a little bit away from the chassis 5...

Страница 551: ...oning properly if not you must contact technical support Step 1 Shut down the impaired controller You can shut down or take over the impaired controller using different procedures depending on the sto...

Страница 552: ...s not in quorum or a healthy node shows false for eligibility and health you must correct the issue before shutting down the impaired node see the Administration overview with the CLI If you have a Me...

Страница 553: ...the CLI You must leave the power supplies turned on at the end of this procedure to provide power to the healthy node Steps 1 Check the MetroCluster status to determine whether the impaired node has a...

Страница 554: ...ck the state of the aggregates by using the storage aggregate show command controller_A_1 storage aggregate show Aggregate Size Available Used State Vols Nodes RAID Status aggr_b2 227 1GB 227 1GB 0 on...

Страница 555: ...ration or the written steps to remove the controller module from the chassis Removing the controller module 1 If you are not already grounded properly ground yourself 2 Release the power cable retaine...

Страница 556: ...assis 7 Place the controller module on a stable flat surface Step 3 Replace the NVDIMM battery To replace the NVDIMM battery you must remove the failed battery from the controller module and install t...

Страница 557: ...ign the battery module with the opening for the battery and then gently push the battery into slot until it locks into place 7 Plug the battery plug back into the controller module and then close the...

Страница 558: ...ot already done so reinstall the cable management device e Interrupt the normal boot process and boot to LOADER by pressing Ctrl C If your system stops at the boot menu select the option to boot to LO...

Страница 559: ...modify node local auto giveback true Step 7 Switch back aggregates in a two node MetroCluster configuration After you have completed the FRU replacement in a two node MetroCluster configuration you ca...

Страница 560: ...finish you can check on the status of in progress baselines by using the metrocluster config replication resync status show command 6 Reestablish any SnapMirror or SnapVault configurations Step 8 Retu...

Страница 561: ...message MAINT number_of_hours_downh The following AutoSupport message suppresses automatic case creation for two hours cluster1 system node autosupport invoke node type all message MAINT 2h 2 Disable...

Страница 562: ...console of the healthy node storage failover modify node local auto giveback false 3 Take the impaired node to the LOADER prompt If the impaired node is displaying Then The LOADER prompt Go to the nex...

Страница 563: ...If you are unable to resolve the issue contact technical support 3 Resynchronize the data aggregates by running the metrocluster heal phase aggregates command from the surviving cluster controller_A_...

Страница 564: ...meter the system overrides any soft vetoes that prevent the healing operation 7 Verify that the heal operation is complete by using the metrocluster operation show command on the destination cluster m...

Страница 565: ...h latches downward at the same time The controller module moves slightly out of the chassis 6 Slide the controller module out of the chassis Make sure that you support the bottom of the controller mod...

Страница 566: ...tion illustration or the written steps to replace the NVDIMM The animation shows empty slots for sockets without DIMMs These empty sockets are populated with blanks Replacing the NVDIMM 1 Open the air...

Страница 567: ...VDIMM squarely into the slot The NVDIMM fits tightly in the slot but should go in easily If not realign the NVDIMM with the slot and reinsert it Visually inspect the NVDIMM to verify that it is evenly...

Страница 568: ...by rotating the locking latches upward tilting them so that they clear the locking pins gently push the controller all the way in and then lower the locking latches into the locked position The contro...

Страница 569: ...le and then reenable automatic giveback 1 Recable the system as needed If you removed the media converters QSFPs or SFPs remember to reinstall them if you are using fiber optic cables 2 Return the nod...

Страница 570: ...urviving cluster 5 Verify that the switchback operation has completed metrocluster show The switchback operation is still running when a cluster is in the waiting for switchback state cluster_B metroc...

Страница 571: ...ge system hardware configuration Option 1 Most configurations To shut down the impaired node you must determine the status of the node and if necessary take over the node so that the healthy node cont...

Страница 572: ...a healthy node shows false for eligibility and health you must correct the issue before shutting down the impaired node see the Administration overview with the CLI If you have a MetroCluster configur...

Страница 573: ...the CLI You must leave the power supplies turned on at the end of this procedure to provide power to the healthy node Steps 1 Check the MetroCluster status to determine whether the impaired node has a...

Страница 574: ...ck the state of the aggregates by using the storage aggregate show command controller_A_1 storage aggregate show Aggregate Size Available Used State Vols Nodes RAID Status aggr_b2 227 1GB 227 1GB 0 on...

Страница 575: ...ration or the written steps to remove the controller module from the chassis Removing the controller module 1 If you are not already grounded properly ground yourself 2 Release the power cable retaine...

Страница 576: ...rd you must locate the failed PCIe card remove the riser that contains the card from the controller module replace the card and then reinstall the PCIe riser in the controller module You can use the f...

Страница 577: ...seating it in the socket The PCIe card must be fully and evenly seated in the slot If you are installing a card in the bottom slot and cannot see the card socket well remove the top card so that you...

Страница 578: ...r module d Lift the riser up and then set it aside on a stable flat surface 2 Replace the mezzanine card a Remove any QSFP or SFP modules from the card b Loosen the thumbscrews on the mezzanine card a...

Страница 579: ...opening in the chassis and then gently push the controller module halfway into the system Do not completely insert the controller module in the chassis until instructed to do so 3 Recable the system...

Страница 580: ...d reenable it storage failover modify node local auto giveback true Step 6 Restore the controller module to operation To restore the controller you must recable the system give back the controller mod...

Страница 581: ...urviving cluster 5 Verify that the switchback operation has completed metrocluster show The switchback operation is still running when a cluster is in the waiting for switchback state cluster_B metroc...

Страница 582: ...unplugging the power cable removing the old PSU and installing the replacement PSU and then reconnecting the replacement PSU to the power source The power supplies are redundant and hot swappable Thi...

Страница 583: ...wer supply cabling a Reconnect the power cable to the power supply and the power source b Secure the power cable to the power supply using the power cable retainer Once power is restored to the power...

Страница 584: ...to the next step Waiting for giveback Press Ctrl C and then respond y when prompted System prompt or password prompt enter system password Take over or halt the impaired node For an HA pair take over...

Страница 585: ...failover takeover ofnode impaired_node_name When the impaired node shows Waiting for giveback press Ctrl C and then respond y Option 3 Controller is in a two node MetroCluster To shut down the impaire...

Страница 586: ...is successful If the healing is vetoed you have the option of reissuing the metrocluster heal command with the override vetoes parameter If you use this optional parameter the system overrides any sof...

Страница 587: ...using the metrocluster operation show command on the destination cluster mcc1A metrocluster operation show Operation heal root aggregates State successful Start Time 7 29 2016 20 54 41 End Time 7 29 2...

Страница 588: ...oller module and set it aside 5 Press down on both of the locking latches and then rotate both latches downward at the same time The controller module moves slightly out of the chassis 6 Slide the con...

Страница 589: ...ery away from the holder rotate it away from the holder and then lift it out of the holder Note the polarity of the battery as you remove it from the holder The battery is marked with a plus sign and...

Страница 590: ...ing in the chassis and then gently push the controller module halfway into the system Do not completely insert the controller module in the chassis until instructed to do so 3 Recable the system as ne...

Страница 591: ...m dd yyyy command d If necessary set the time in GMT using the set time hh mm ss command e Confirm the date and time on the target node 7 At the LOADER prompt enter bye to reinitialize the PCIe cards...

Страница 592: ...urviving cluster 5 Verify that the switchback operation has completed metrocluster show The switchback operation is still running when a cluster is in the waiting for switchback state cluster_B metroc...

Страница 593: ...failed part to NetApp as described in the RMA instructions shipped with the kit Contact technical support at NetApp Support 888 463 8277 North America 00 800 44 638277 Europe or 800 800 80 800 Asia Pa...

Страница 594: ...ps AFF A700 and FAS9000 This guide gives graphic instructions for a typical installation of your system from racking and cabling through initial system bring up Use this guide if you are familiar with...

Страница 595: ...in You need to have access to the Hardware Universe for information about site requirements as well as additional information on your configured system You might also want to have access to the Releas...

Страница 596: ...etwork cables order dependent X6553 R6 112 00188 2m X6536 R6 112 00090 5m FC host network Cat 6 RJ 45 order dependent Part numbers X6585 R6 112 00291 3m X6562 R6 112 00196 5m Management network and Et...

Страница 597: ...ntrollers to your network You can cable the controllers to your network by using the two node switchless cluster method or by using the cluster interconnect network Option 1 Two node switchless cluste...

Страница 598: ...drive shelves for drive shelf cabling instructions Option 2 Switched cluster Management network data network and management ports on the controllers are connected to switches The cluster interconnect...

Страница 599: ...abling instructions Step 4 Cable controllers to drive shelves You can cable your new system to DS212C DS224C or NS224 shelves depending on if it is an AFF or FAS system Option 1 Cable the controllers...

Страница 600: ...able your drive shelves to your controllers The examples use DS224C shelves Cabling is similar with other supported SAS drive shelves Cabling SAS shelves in FAS9000 AFF A700 and ASA AFF A700 ONTAP 9 7...

Страница 601: ...Cabling SAS shelves in FAS9000 AFF A700 and ASA AFF A700 ONTAP 9 8 and later Cabling SAS storage ONTAP 9 8 and later 598...

Страница 602: ...If you have more than one drive shelf stack see the Installation and Cabling Guide for your drive shelf type Install and cable shelves for a new system installation shelves with IOM12 modules 599...

Страница 603: ...rs to a single NS224 drive shelf in AFF A700 and ASA AFF A700 systems running ONTAP 9 8 and later only You must cable each controller to the NSM modules on the NS224 drive shelf on an AFF A700 or ASA...

Страница 604: ...storage modules are up while the pull tabs on the shelves are down As you insert the connector you should feel it click into place if you do not feel it click remove it turn it around and try again St...

Страница 605: ...602...

Страница 606: ...the NSM modules on the NS224 drive shelves on an AFF A700 or ASA AFF A700 running system ONTAP 9 8 or later This task applies to AFF A700 and ASA AFF A700 running ONTAP 9 8 or later only The systems m...

Страница 607: ...it click into place if you do not feel it click remove it turn it around and try again Steps 1 Use the following animation or illustrations to cable your controllers to two NS224 drive shelves Cablin...

Страница 608: ...ing cluster discovery with only a connection to the switch and laptop or by connecting directly to a controller in the system and then connecting to the management switch Option 1 Completing system se...

Страница 609: ...rollers Initial booting may take up to eight minutes 4 Make sure that your laptop has network discovery enabled See your laptop s online help for more information 5 Use the following animation to conn...

Страница 610: ...TAP Option 2 Completing system setup and configuration if network discovery is not enabled If network discovery is not enabled on your laptop you must complete the configuration and setup using this t...

Страница 611: ...a Open a console session using PuTTY a terminal server or the equivalent for your environment Check your laptop or console s online help if you do not know how to configure PuTTY b Enter the manageme...

Страница 612: ...requires two reboots You must replace the failed component with a replacement FRU component you received from your provider It is important that you apply the commands in these steps on the correct n...

Страница 613: ...on systems running ONTAP 9 5 and earlier Before shutting down the impaired node you need to check whether the system has either NetApp Volume Encryption NVE or NetApp Storage Encryption NSE enabled If...

Страница 614: ...n to a separate file or your log file You ll need it in disaster scenarios where you might need to manually recover OKM Return to admin mode set priv admin Shut down the impaired node b If the Restore...

Страница 615: ...anager key show detail a If the Restored column displays yes manually backup the onboard key management information Go to advanced privilege mode and enter y when prompted to continue set priv advance...

Страница 616: ...ion 1 Display the key IDs of the authentication keys that are stored on the key management servers security key manager query If the Key Manager type displays external and the Restored column displays...

Страница 617: ...ment backup information security key manager onboard show backup f Copy the contents of the backup information to a separate file or your log file You ll need it in disaster scenarios where you might...

Страница 618: ...ty key manager sync command security key manager onboard sync Enter the customer s onboard key management passphrase at the prompt If the passphrase cannot be provided contact NetApp Support mysupport...

Страница 619: ...if necessary take over the node so that the healthy node continues to serve data from the impaired node storage If you have a cluster with more than two nodes it must be in quorum If the cluster is no...

Страница 620: ...If you have a cluster with more than two nodes it must be in quorum If the cluster is not in quorum or a healthy node shows false for eligibility and health you must correct the issue before shutting...

Страница 621: ...nd transfer the boot image to the boot media AFF A700 and FAS9000 To replace the boot media you must remove the impaired controller module install the replacement boot media and transfer the boot imag...

Страница 622: ...oller module out of the chassis Make sure that you support the bottom of the controller module as you slide it out of the chassis 5 Place the controller module lid side up on a stable flat surface pre...

Страница 623: ...Controller module cover locking button Step 2 Replace the boot media Locate the boot media using the following illustration or the FRU map on the controller module 1 2 620...

Страница 624: ...lled on it However you must restore the var file system during this procedure You must have a USB flash drive formatted to FAT32 with at least 4GB capacity A copy of the same image version of ONTAP as...

Страница 625: ...init boot_clustered partner sysid bootarg init flash_optimized for AFF C190 AFF A220 All Flash FAS bootarg init san_optimized for AFF A220 and All SAN Array bootarg init switchless_cluster enable b I...

Страница 626: ...configuration a Boot to Maintenance mode boot_ontap maint b Set the MetroCluster ports as initiators ucadmin modify m fc t initiator adapter_name c Halt to return to Maintenance mode halt The changes...

Страница 627: ...ress impaired_node_IP_address d Return the node to admin level set privilege admin e Press y when prompted to use the restored configuration f Press y when prompted to reboot the node No network conne...

Страница 628: ...ssion state is changed to Connected for the target iSCSI target type dr_auxiliary address ip address date and time node name iscsi session stateChanged notice iSCSI session state is changed to Connect...

Страница 629: ...ilover modify node local auto giveback true command Option 2 Boot the recovery image in a two node MetroCluster configuration You must boot the ONTAP image from the USB drive and verify the environmen...

Страница 630: ...y applies to two node MetroCluster configurations Steps 1 Verify that all nodes are in the enabled state metrocluster node show cluster_B metrocluster node show DR Configuration DR Group Cluster Node...

Страница 631: ...specific to systems that have Onboard Key Manager OKM NetApp Storage Encryption NSE or NetApp Volume Encryption NVE enabled Determine which section you should use to restore your OKM NSE or NVE config...

Страница 632: ...security key manager onboard show backup command Example of backup data BEGIN BACKUP TmV0QXBwIEtleSBCbG9iAAEAAAAEAAAAcAEAAAAAAADuD byAAAAACEAAAAAAAAA QAAAAAAAAABvOlH0AAAAAMh7qDLRyH1DBz12piVdy9ATSFMT0...

Страница 633: ...d a Start the wizard using the security key manager setup nodenodename command and then enter the passphrase for onboard key management when prompted b Enter the key manager key show detail command to...

Страница 634: ...tner node and give back the target node storage using the storage failover giveback fromnode local only cfo aggregates true local command If the command fails because of a failed disk physically dis e...

Страница 635: ...anagers report in an available state 11 If the Onboard Key Management is enabled a Use the security key manager key show detail to see a detailed view of all keys stored in the onboard key manager b U...

Страница 636: ...logical interfaces that are not on their home node and port If any interfaces are listed as false revert those interfaces back to their home port using the net int revert command 7 Move the console ca...

Страница 637: ...lling NS224 drive shelves in an AFF A700 system Before you begin You must replace the failed component with a replacement FRU component you received from your provider For instructions about hot swapp...

Страница 638: ...espond y Option 2 Controller is in a MetroCluster Do not use this procedure if your system is in a two node MetroCluster configuration To shut down the impaired node you must determine the status of t...

Страница 639: ...status of the node and if necessary switch over the node so that the healthy node continues to serve data from the impaired node storage About this task If you are using NetApp Storage Encryption you...

Страница 640: ...verride vetoes parameter If you use this optional parameter the system overrides any soft vetoes that prevent the healing operation 4 Verify that the operation has been completed by using the metroclu...

Страница 641: ...ocate it on the rear of the system on slot 6 and then follow the specific sequence of steps to replace it Before you begin Your storage system must meet certain criteria depending on your situation It...

Страница 642: ...m handle straight toward you to remove the caching module from the NVRAM10 module Be sure to support the caching module as you remove it from the NVRAM10 module 4 Install the caching module a Align th...

Страница 643: ...before adding or replacing the code dump module You must have received two X9170 core dump modules one for each controller All other components in the storage system must be functioning properly if n...

Страница 644: ...VRAM10 module c Gently push the core dump module into the bay until the cam handle engages d Rotate the cam handle until it locks into place Step 4 Reboot the controller after FRU replacement After yo...

Страница 645: ...urviving cluster 5 Verify that the switchback operation has completed metrocluster show The switchback operation is still running when a cluster is in the waiting for switchback state cluster_B metroc...

Страница 646: ...for the caching module you are installing It must support the caching capacity The replacement caching module must have the same capacity as the failed caching module but can be from a different suppo...

Страница 647: ...system node run local sysconfig av 6 ii In admin privilege level prepare the target NVMe slot for removal responding y when prompted whether to continue system controller slot module remove node node...

Страница 648: ...handle straight toward you to remove the caching module from the NVRAM10 module Be sure to support the caching module as you remove it from the NVRAM10 module 5 Install the caching module a Align the...

Страница 649: ...pped with the kit Contact technical support at NetApp Support 888 463 8277 North America 00 800 44 638277 Europe or 800 800 80 800 Asia Pacific if you need the RMA number or additional help with the r...

Страница 650: ...ss failure To ensure continuity of service use the storage failover takeover command Are you sure you want to halt node node_name y n You must perform a clean system shutdown before replacing the chas...

Страница 651: ...d the switchover was vetoed Review the veto messages and if possible resolve the issue and try again If you are unable to resolve the issue contact technical support 3 Resynchronize the data aggregate...

Страница 652: ...on the destination cluster mcc1A metrocluster operation show Operation heal root aggregates State successful Start Time 7 29 2016 20 54 41 End Time 7 29 2016 20 54 42 Errors 8 On the impaired control...

Страница 653: ...e bezel if necessary with two hands by grasping the openings on each side of the bezel and then pulling it toward you until the bezel releases from the ball studs on the chassis frame 2 Press the oran...

Страница 654: ...p 3 Remove the controller module To replace the chassis you must remove the controller module or modules from the old chassis Steps 1 Unplug the cables from the impaired controller module and keep tra...

Страница 655: ...upport the bottom of the controller module as you slide it out of the chassis 4 Set the controller module aside in a safe place and repeat these steps if you have another controller module in the chas...

Страница 656: ...chassis b Rotate the cam latch down until it is in a horizontal position The I O module disengages from the chassis and moves about 1 2 inch out of the I O slot c Remove the I O module from the chass...

Страница 657: ...t Steps You must remove the existing chassis from the equipment rack or system cabinet before you can install the replacement chassis 1 Remove the screws from the chassis mount points If the system is...

Страница 658: ...push the module all the way into the chassis until it clicks into place Step 8 Install the de stage controller power module when replacing the chassis Steps Once the replacement chassis is installed i...

Страница 659: ...he power supplies into the replacement chassis and connecting to the power source 1 Using both hands support and align the edges of the power supply with the opening in the system chassis and then gen...

Страница 660: ...when you see the message Press Ctrl C for Boot Menu If you miss the prompt and the controller modules boot to ONTAP enter halt and then at the LOADER prompt enter boot_ontap press Ctrl C when prompted...

Страница 661: ...ation Both controllers must be in Maintenance mode to run the interconnect test 3 At the LOADER prompt access the special drivers specifically designed for system level diagnostics to function properl...

Страница 662: ...following command on both controllers at the LOADER prompt bye e Return the node to normal operation With two nodes in the cluster Issue these commands node cluster ha modify configured true node sto...

Страница 663: ...roCluster configuration you can perform the MetroCluster switchback operation This returns the configuration to its normal operating state with the sync source storage virtual machines SVMs on the for...

Страница 664: ...rocluster config replication resync status show command 6 Reestablish any SnapMirror or SnapVault configurations Step 4 Return the failed part to NetApp After you replace the part you can return the f...

Страница 665: ...hat is being replaced The replacement node is the new node that is replacing the impaired node The healthy node is the surviving node You must always capture the node s console output to a text file T...

Страница 666: ...luster with more than two nodes it must be in quorum If the cluster is not in quorum or a healthy node shows false for eligibility and health you must correct the issue before shutting down the impair...

Страница 667: ...of Administration overview with the CLI You must leave the power supplies turned on at the end of this procedure to provide power to the healthy node Steps 1 Check the MetroCluster status to determin...

Страница 668: ...ck the state of the aggregates by using the storage aggregate show command controller_A_1 storage aggregate show Aggregate Size Available Used State Vols Nodes RAID Status aggr_b2 227 1GB 227 1GB 0 on...

Страница 669: ...o the replacement controller module install the replacement controller module in the chassis and then boot the system to Maintenance mode Step 1 Open the controller module To access components inside...

Страница 670: ...oller module out of the chassis Make sure that you support the bottom of the controller module as you slide it out of the chassis 2 Place the controller module lid side up on a stable flat surface pre...

Страница 671: ...boot media and follow the directions to remove it from the old controller and insert it in the new controller Steps 1 Lift the black air duct at the back of the controller module and then locate the b...

Страница 672: ...f the boot media with the socket housing and then gently push it into the socket 4 Check the boot media to make sure that it is seated squarely and completely in the socket If necessary remove the boo...

Страница 673: ...slowly pushing apart the two DIMM ejector tabs on either side of the DIMM and then slide the DIMM out of the slot Carefully hold the DIMM by the edges to avoid pressure on the components on the DIMM...

Страница 674: ...s Do not abort this process The procedure requires you to interrupt the boot process which you can typically do at any time after prompted to do so However if the system updates the system firmware wh...

Страница 675: ...o not match you must reset them on the replacement controller module to prevent possible outages on clients due to time differences About this task It is important that you apply the commands in the s...

Страница 676: ...2 At the LOADER prompt access the special drivers specifically designed for system level diagnostics to function properly boot_diags During the boot process you can safely respond y to the prompts unt...

Страница 677: ...sts that you want to run sldiag device modify dev dev_name selection only selection only disables all other tests that you do not want to run for the device d Run the selected tests sldiag device run...

Страница 678: ...nt to run for the device d Verify that the tests were modified sldiag device show e Repeat these substeps for each device that you want to run concurrently f Run diagnostics on all of the devices sldi...

Страница 679: ...Boot the node from the LOADER prompt bye e Return the node to normal operation An HA pair Perform a give back storage failover giveback ofnode replacement_node_name If you disabled automatic giveback...

Страница 680: ...erly installed in the storage system d Boot the controller module you are servicing interrupting the boot by pressing Ctrl C when prompted to get to the Boot menu If you have two controller modules in...

Страница 681: ...mode showing the prompt exit Maintenance mode and go to the LOADER prompt halt 2 From the LOADER prompt on the replacement node boot the node entering y if you are prompted to override the system ID...

Страница 682: ...etoes Find the High Availability Configuration Guide for your version of ONTAP 9 b After the giveback has been completed confirm that the HA pair is healthy and that takeover is possible storage failo...

Страница 683: ...te node1_siteA metrocluster node show fields configuration state dr group id cluster node configuration state 1 node1_siteA node1mcc 001 configured 1 node1_siteA node1mcc 002 configured 1 node1_siteB...

Страница 684: ...on file If you fail to receive the email with the license keys within 30 days you should contact technical support Steps 1 Install each license key system license add license code license key license...

Страница 685: ...sync source storage virtual machines SVMs on the formerly impaired site now active and serving data from the local disk pools This task only applies to two node MetroCluster configurations Steps 1 Ve...

Страница 686: ...MA number or additional help with the replacement procedure Replace the de stage controller power module containing the NVRAM10 Battery AFF A700 and FAS9000 To hot swap a de stage controller power mod...

Страница 687: ...chassis until it clicks into place The module and slot are keyed Do not force the module into the opening If the module does not go in easily realign the module and slide it into the chassis The DCPM...

Страница 688: ...storage system hardware configuration Option 1 Most configurations To shut down the impaired node you must determine the status of the node and if necessary take over the node so that the healthy node...

Страница 689: ...a healthy node shows false for eligibility and health you must correct the issue before shutting down the impaired node see the Administration overview with the CLI If you have a MetroCluster configur...

Страница 690: ...the CLI You must leave the power supplies turned on at the end of this procedure to provide power to the healthy node Steps 1 Check the MetroCluster status to determine whether the impaired node has a...

Страница 691: ...ck the state of the aggregates by using the storage aggregate show command controller_A_1 storage aggregate show Aggregate Size Available Used State Vols Nodes RAID Status aggr_b2 227 1GB 227 1GB 0 on...

Страница 692: ...n the controller module To access components inside the controller you must first remove the controller module from the system and then remove the cover on the controller module Steps 1 If you are not...

Страница 693: ...oller module out of the chassis Make sure that you support the bottom of the controller module as you slide it out of the chassis 5 Place the controller module lid side up on a stable flat surface pre...

Страница 694: ...de the controller and follow the specific sequence of steps Steps 1 If you are not already grounded properly ground yourself 2 Locate the DIMMs on your controller module Each system memory DIMM has an...

Страница 695: ...slot by slowly pushing apart the two DIMM ejector tabs on either side of the DIMM and then slide the DIMM out of the slot Carefully hold the DIMM by the edges to avoid pressure on the components on t...

Страница 696: ...connector are in the open position and then insert the DIMM squarely into the slot The DIMM fits tightly in the slot but should go in easily If not realign the DIMM with the slot and reinsert it Visua...

Страница 697: ...on of the controller module a If you have not already done so reinstall the cable management device b Firmly push the controller module into the chassis until it meets the midplane and is fully seated...

Страница 698: ...ics on the system memory sldiag device run dev mem 4 Verify that no hardware problems resulted from the replacement of the DIMMs sldiag device status dev mem long state failed System level diagnostics...

Страница 699: ...tomatic giveback re enable it with the storage failover modify command A two node MetroCluster configuration Proceed to the next step The MetroCluster switchback procedure is done in the next task in...

Страница 700: ...the boot by pressing Ctrl C when prompted to get to the Boot menu If you have two controller modules in the chassis fully seat the controller module you are servicing in the chassis The controller mod...

Страница 701: ...hback command from any node in the surviving cluster 5 Verify that the switchback operation has completed metrocluster show The switchback operation is still running when a cluster is in the waiting f...

Страница 702: ...isrupted and the controller module or modules shut down after two minutes to avoid overheating Steps 1 If you are not already grounded properly ground yourself 2 Remove the bezel if necessary with two...

Страница 703: ...you replace the part you can return the failed part to NetApp as described in the RMA instructions shipped with the kit Contact technical support at NetApp Support 888 463 8277 North America 00 800 44...

Страница 704: ...message MAINT number_of_hours_downh The following AutoSupport message suppresses automatic case creation for two hours cluster1 system node autosupport invoke node type all message MAINT 2h 2 Disable...

Страница 705: ...console of the healthy node storage failover modify node local auto giveback false 3 Take the impaired node to the LOADER prompt If the impaired node is displaying Then The LOADER prompt Go to the nex...

Страница 706: ...If you are unable to resolve the issue contact technical support 3 Resynchronize the data aggregates by running the metrocluster heal phase aggregates command from the surviving cluster controller_A_...

Страница 707: ...fy that the heal operation is complete by using the metrocluster operation show command on the destination cluster mcc1A metrocluster operation show Operation heal root aggregates State successful Sta...

Страница 708: ...module aside 5 Install the replacement I O module into the chassis by gently sliding the I O module into the slot until the lettered and numbered I O cam latch begins to engage with the I O cam pin an...

Страница 709: ...rage failover modify node local auto giveback true Step 4 Switch back aggregates in a two node MetroCluster configuration After you have completed the FRU replacement in a two node MetroCluster config...

Страница 710: ...State Mode Local cluster_B configured normal Remote cluster_A configured normal If a switchback is taking a long time to finish you can check on the status of in progress baselines by using the metro...

Страница 711: ...t is fully seated flush with the chassis There is an audible click when the module is secure and connected to the midplane Return the failed part to NetApp After you replace the part you can return th...

Страница 712: ...with the NVRAM module that is being replaced This procedure uses the following terminology The impaired node is the node on which you are performing maintenance The healthy node is the HA partner of t...

Страница 713: ...node autosupport invoke node type all message MAINT 2h 2 Disable automatic giveback from the console of the healthy node storage failover modify node local auto giveback false 3 Take the impaired nod...

Страница 714: ...y node local auto giveback false 3 Take the impaired node to the LOADER prompt If the impaired node is displaying Then The LOADER prompt Go to the next step Waiting for giveback Press Ctrl C and then...

Страница 715: ...ain If you are unable to resolve the issue contact technical support 3 Resynchronize the data aggregates by running the metrocluster heal phase aggregates command from the surviving cluster controller...

Страница 716: ...parameter the system overrides any soft vetoes that prevent the healing operation 7 Verify that the heal operation is complete by using the metrocluster operation show command on the destination clus...

Страница 717: ...into the front of the new NVRAM module d Gently push the FlashCache module all the way into the NVRAM module and then swing the cam handle closed until it locks the module in place 3 Remove the target...

Страница 718: ...completely unlocked 4 Set the NVRAM module on a stable surface and remove the cover from the NVRAM module by pushing down on the blue locking button on the cover and then while holding down the blue...

Страница 719: ...to engage with the I O cam pin and then push the I O cam latch all the way up to lock the module in place Step 3 Replace a NVRAM DIMM To replace NVRAM DIMMs in the NVRAM module you must remove the NVR...

Страница 720: ...face Lettered and numbered I O cam latch I O latch completely unlocked 3 Set the NVRAM module on a stable surface and remove the cover from the NVRAM module by pushing down on the blue locking button...

Страница 721: ...eplacement NVRAM module into the chassis a Align the module with the edges of the chassis opening in slot 6 b Gently slide the module into the slot until the lettered and numbered I O cam latch begins...

Страница 722: ...reassign the disks Select one of the following options for instructions on how to reassign disks to the new controller 719...

Страница 723: ...has been automatically assigned storage failover show In the command output you should see a message that the system ID has changed on the impaired node showing the correct old and new IDs In the foll...

Страница 724: ...d on partner message 6 Verify that the disks were assigned correctly storage disk show ownership The disks belonging to the replacement node should show the new system ID In the following example the...

Страница 725: ...1mcc 004 configured 4 entries were displayed 10 Verify that the expected volumes are present for each node vol show node node name 11 If you disabled automatic takeover on reboot enable it from the he...

Страница 726: ...w the new system ID at the Maintenance mode prompt on the impaired node disk show In this example the new system ID is 118065481 Local System ID 118065481 4 Reassign disk ownership for FAS systems or...

Страница 727: ...ocal node name partner savecore If the command output indicates that savecore is in progress wait for savecore to complete before issuing the giveback You can monitor the progress of the savecore usin...

Страница 728: ...tions in the output to address any issues discovered 12 Simulate a switchover operation a From any node s prompt change to the advanced privilege level set privilege advanced You need to respond with...

Страница 729: ...hot swappable This procedure is written for replacing one power supply at a time It is a best practice to replace the power supply within two minutes of removing it from the chassis The system continu...

Страница 730: ...s restored to the power supply the status LED should be green 8 Turn on the power to the new power supply and then verify the operation of the power supply activity LEDs The green power LED lights whe...

Страница 731: ...ing down the impaired node see the Administration overview with the CLI Steps 1 If AutoSupport is enabled suppress automatic case creation by invoking an AutoSupport message system node autosupport in...

Страница 732: ...number_of_hours_downh The following AutoSupport message suppresses automatic case creation for two hours cluster1 system node autosupport invoke node type all message MAINT 2h 2 Disable automatic giv...

Страница 733: ...d the switchover was vetoed Review the veto messages and if possible resolve the issue and try again If you are unable to resolve the issue contact technical support 3 Resynchronize the data aggregate...

Страница 734: ...peration 7 Verify that the heal operation is complete by using the metrocluster operation show command on the destination cluster mcc1A metrocluster operation show Operation heal root aggregates State...

Страница 735: ...oller module out of the chassis Make sure that you support the bottom of the controller module as you slide it out of the chassis 5 Place the controller module lid side up on a stable flat surface pre...

Страница 736: ...ery To replace the RTC battery you must locate the failed battery in the controller module remove it from the holder and then install the replacement battery in the holder Steps 1 If you are not alrea...

Страница 737: ...ntistatic shipping bag 5 Locate the empty battery holder in the controller module 6 Note the polarity of the RTC battery and then insert it into the holder by tilting the battery at an angle and pushi...

Страница 738: ...plies and to the power sources and then turn on the power to start the boot process e Halt the controller at the LOADER prompt 6 Reset the time and date on the controller a Check the date and time on...

Страница 739: ...by using the metrocluster switchback command from any node in the surviving cluster 5 Verify that the switchback operation has completed metrocluster show The switchback operation is still running whe...

Страница 740: ...er Make sure that all other components are functioning properly Add an X91148A module in an AFF A700 with open slots AFF A700 and FAS9000 You can add an X91148A module into an empty module slot in you...

Страница 741: ...ule with the edges of the slot b Slide the X91148A module into the slot until the lettered and numbered I O cam latch begins to engage with the I O cam pin c Push the I O cam latch all the way up to l...

Страница 742: ...8A storage module in a system with no open slots AFF A700 and FAS9000 You must remove one more or more existing NIC or storage modules in your system in order to install one or more X91148A storage mo...

Страница 743: ...over modify node local auto giveback false b Take over the target node storage failover takeover ofnode target_node_name The console connection shows that the node drops to the LOADER prompt when the...

Страница 744: ...t the remove and install steps to replace additional modules for controller A 8 Cable the module or modules to the data switches 9 Reboot controller A boot_ontap 10 Giveback the node from the partner...

Страница 745: ...atic giveback storage failover modify node local auto giveback false b Take over the target node storage failover takeover ofnode target_node_name The console connection shows that the node drops to t...

Страница 746: ...the way up to lock the module in place d If you are installing a second X91148A module for storage repeat the remove and install steps for the module in slot 7 7 Reboot controller A boot_ontap 8 Give...

Страница 747: ...stall and set up your new system The PDF poster provides step by step instructions with live links to additional content AFF A700s Installation and Setup Instructions Installation and setup video AFF...

Страница 748: ...of HA configuration log in as admin on the healthy node If the impaired node is in a standalone configuration and at LOADER prompt contact NetApp Support mysupport netapp com 2 If AutoSupport is enab...

Страница 749: ...ey managers display available it s safe to shut down the impaired node If the Restored column displays anything other than yes or if any key manager displays unavailable you need to complete some addi...

Страница 750: ...scenarios where you might need to manually recover OKM Return to admin mode set priv admin You can safely shutdown the node Verifying NSE configuration Steps 1 Display the key IDs of the authenticati...

Страница 751: ...anager key show detail Go to advanced privilege mode and enter y when prompted to continue set priv advanced Enter the command to backup the OKM information security key manager backup show Make sure...

Страница 752: ...set priv advanced b Enter the command to display the key management information security key manager onboard show backup c Copy the contents of the backup information to a separate file or your log f...

Страница 753: ...ed column displays anything other than yes you need to complete some additional steps If the Key Manager type displays external and the Restored column displays anything other than yes you need to com...

Страница 754: ...ion to a separate file or your log file You ll need it in disaster scenarios where you might need to manually recover OKM g Return to admin mode set priv admin h You can safely shutdown the node Shut...

Страница 755: ...ables to the cable management device and then unplug the system cables and SFPs if needed from the controller module keeping track of where the cables were connected Leave the cables in the cable mana...

Страница 756: ...t toward the fan modules and then rotate it upward to its completely open position Air duct locking tabs Risers Air duct Step 2 Replace the boot media AFF A700s You must locate the failed boot media i...

Страница 757: ...ler module a Using a 1 Phillips head screwdriver remove the screw holding down the boot media and set the screw aside in a safe place b Grasping the sides of the boot media gently rotate the boot medi...

Страница 758: ...er files to the boot media using backup recovery from the second boot media You can install the system image to the replacement boot media using the image on second boot media installed in the control...

Страница 759: ...ule all the way into the system until the controller module locking hooks begin to rise firmly push on the locking hooks to finish seating the controller module and then swing the locking hooks into t...

Страница 760: ...lash drive This procedure should only be used if the secondary boot media restore failed or if the image tgz file is not found on the secondary boot media You must have a USB flash drive formatted to...

Страница 761: ...e controller module Make sure that you install the USB flash drive in the slot labeled for USB devices and not in the USB console port 7 Gently push the controller module all the way into the system u...

Страница 762: ...rg storageencryption support value bootarg keymanager support value bootarg onboard_keymanager value d Save the environment variables you changed with the savenv command e Confirm your changes using t...

Страница 763: ...e perform a giveback from the healthy node If your system is in Then An HA pair After the impaired node is displaying the Waiting for giveback message perform a giveback from the healthy node a From t...

Страница 764: ...node No network connection a Press n when prompted to restore the backup configuration b Reboot the system when prompted by the system c Select the Update flash from backup config sync flash option f...

Страница 765: ...eded AFF A700s Once environment variables are checked you must complete steps specific to systems that have Onboard Key Manager OKM NetApp Storage Encryption NSE or NetApp Volume Encryption NVE enable...

Страница 766: ...security key manager onboard show backup command Example of backup data BEGIN BACKUP TmV0QXBwIEtleSBCbG9iAAEAAAAEAAAAcAEAAAAAAADuD byAAAAACEAAAAAAAAA QAAAAAAAAABvOlH0AAAAAMh7qDLRyH1DBz12piVdy9ATSFMT0...

Страница 767: ...d a Start the wizard using the security key manager setup nodenodename command and then enter the passphrase for onboard key management when prompted b Enter the key manager key show detail command to...

Страница 768: ...tner node and give back the target node storage using the storage failover giveback fromnode local only cfo aggregates true local command If the command fails because of a failed disk physically dis e...

Страница 769: ...anagers report in an available state 11 If the Onboard Key Management is enabled a Use the security key manager key show detail to see a detailed view of all keys stored in the onboard key manager b U...

Страница 770: ...logical interfaces that are not on their home node and port If any interfaces are listed as false revert those interfaces back to their home port using the net int revert command 7 Move the console ca...

Страница 771: ...upport You can use this procedure with all versions of ONTAP supported by your system This procedure is written with the assumption that you are moving the SSDs and controller modules to the new chass...

Страница 772: ...f repeated attempts to cleanly shut down the node fail be aware that you might lose any data that was not saved to disk 3 Where applicable halt the second node to avoid a possible quorum error message...

Страница 773: ...o the new chassis You need to move the drives from each bay opening in the old chassis to the same bay opening in the new chassis 1 Gently remove the bezel from the front of the system 2 Remove the dr...

Страница 774: ...ent chassis into the equipment rack or system cabinet by guiding the chassis onto the rack rails in a system cabinet or equipment rack 5 Slide the chassis all the way into the equipment rack or system...

Страница 775: ...g steps to install the second controller into the new chassis Complete the restoration and replacement process AFF A700s Step 1 Verify and set the HA state of the chassis You must verify the HA state...

Страница 776: ...he RMA number or additional help with the replacement procedure Controller Replace the controller module AFF A700s You must review the prerequisites for the replacement procedure and select the correc...

Страница 777: ...tic case creation by invoking an AutoSupport message system node autosupport invoke node type all message MAINT number_of_hours_downh The following AutoSupport message suppresses automatic case creati...

Страница 778: ...f needed from the controller module keeping track of where the cables were connected Leave the cables in the cable management device so that when you reinstall the cable management device the cables a...

Страница 779: ...rd from Riser 1 in the impaired controller module and install the card into Riser 1 of the replacement controller module You should only reinstall Riser 1 into the replacement controller module after...

Страница 780: ...le that is attached to the NVRAM card c Press the locking bracket on the side of the NVRAM riser and then rotate it to the open position d Remove the NVRAM card from the riser module 3 Remove the NVRA...

Страница 781: ...ler module You will install the riser modules into the replacement controller module once the DIMMs have been moved to the replacement controller module 1 Remove the PCIe riser from the controller mod...

Страница 782: ...nd squarely seated into the riser socket b Swing the locking latch into place until it clicks into the locked position 5 Repeat the preceding steps for Riser 3 and PCIe cards in slots 4 and 5 in the i...

Страница 783: ...then pull the boot media straight out of the socket and set it aside 3 Move the boot media to the new controller module and install it Install the boot media into the same socket in the replacement co...

Страница 784: ...de of the fan module and then lifting the fan module straight out of the controller module Fan locking tabs Fan module 2 Move the fan module to the replacement controller module and then install the f...

Страница 785: ...slot Carefully hold the DIMM by the edges to avoid pressure on the components on the DIMM circuit board 4 Locate the slot where you are installing the DIMM 5 Make sure that the DIMM ejector tabs on th...

Страница 786: ...he riser and the riser sits squarely in the controller module d Reinsert any SFP modules that were removed from the PCIe cards Step 8 Move the NVRAM battery When replacing the controller module you mu...

Страница 787: ...ller module and then lower the riser into the controller module c Swing the locking latch down and click it into the locked position When locked the locking latch is flush with the top of the riser an...

Страница 788: ...e system 5 Remove the PSU blanking panel from the impaired controller module and then install it in the replacement controller module Step 11 Install the controller module After all the components hav...

Страница 789: ...the cables to the controller module later in this procedure 5 Plug the power cord into the power supply reinstall the power cable locking collar and then connect the power supply to the power source...

Страница 790: ...e time server in a stand alone configuration If the time and date do not match you must reset them on the replacement controller module to prevent possible outages on clients due to time differences A...

Страница 791: ...l commands in the diagnostic procedures are issued from the node where the component is being replaced 1 If the node to be serviced is not at the LOADER prompt reboot the node system node halt node no...

Страница 792: ...put from Config Advisor Step 2 Reassign disks If the storage system is in an HA pair the system ID of the new controller module is automatically assigned to the disks when the giveback occurs at the e...

Страница 793: ...level set privilege admin 5 Give back the node a From the healthy node give back the replaced node s storage storage failover giveback ofnode replacement_node_name the replacement node takes back its...

Страница 794: ...are allowed Also using unlicensed features on the node might put you out of compliance with your license agreement so you should install the replacement license key or keys on the replacement node as...

Страница 795: ...l number of the replacement node if AutoSupport is enabled and reset automatic giveback 1 Verify that the logical interfaces are reporting to their home server and ports network interface show is home...

Страница 796: ...he impaired node to the LOADER prompt If the impaired node is displaying Then The LOADER prompt Go to the next step Waiting for giveback Press Ctrl C and then respond y System prompt or password promp...

Страница 797: ...h Locking pin 6 Slide the controller module out of the chassis Make sure that you support the bottom of the controller module as you slide it out of the chassis 7 Place the controller module on a stab...

Страница 798: ...it in the controller module using the DIMM map on the inside of the controller module or locating it using the LED next to the DIMM and then replace it following the specific sequence of steps 1 If y...

Страница 799: ...Note the orientation of the DIMM in the socket so that you can insert the replacement DIMM in the proper orientation 4 Eject the DIMM from its slot by slowly pushing apart the two DIMM ejector tabs on...

Страница 800: ...nd yourself 2 Align the end of the controller module with the opening in the chassis and then gently push the controller module halfway into the system Do not completely insert the controller module i...

Страница 801: ...layed menu 5 Proceed based on the result of the preceding step If the test failed correct the failure and then rerun the test If the test reported no failures select Reboot from the menu to reboot the...

Страница 802: ...impaired_node_name When the impaired node shows Waiting for giveback press Ctrl C and then respond y Remove the controller module AFF A700s You must remove the controller module from the chassis when...

Страница 803: ...module as you slide it out of the chassis 7 Place the controller module on a stable flat surface and then open the air duct a Press in the locking tabs on the sides of the air duct toward the middle...

Страница 804: ...re not already grounded properly ground yourself 2 Identify the fan module that you must replace by checking the console error messages or by locating the lit LED for the fan module on the motherboard...

Страница 805: ...ter you replace a component within the controller module you must reinstall the controller module in the system chassis and boot it 1 If you are not already grounded properly ground yourself 2 If you...

Страница 806: ...cord into the power supply reinstall the power cable locking collar and then connect the power supply to the power source 6 Complete the reinstallation of the controller module a If you have not alrea...

Страница 807: ...tery AFF A700s To replace an NVRAM battery in the system you must remove the controller module from the system remove the battery replace the battery and then reinstall the controller module All other...

Страница 808: ...ntroller module or replace a component inside the controller module 1 If you are not already grounded properly ground yourself 2 Unplug the controller module power supply from the source and then unpl...

Страница 809: ...Set the controller module aside in a safe place Replace the NVRAM battery To replace the NVRAM battery you must remove the failed NVRAM battery from the controller module and install the replacement N...

Страница 810: ...the side wall hook into the slots on the battery pack and the battery pack latch engages and locks into place 7 Plug the battery plug into the riser socket and make sure that the plug locks into plac...

Страница 811: ...cord into the power supply reinstall the power cable locking collar and then connect the power supply to the power source 6 Complete the reinstallation of the controller module a If you have not alrea...

Страница 812: ...DIMMs AFF A700s To replace a failed NVRAM card you must remove the NVRAM riser Riser 1 from the controller module remove the failed card from the riser install the new NVRAM card in the riser and the...

Страница 813: ...er modify node local auto giveback false 3 Take the impaired node to the LOADER prompt If the impaired node is displaying Then The LOADER prompt Go to the next step Waiting for giveback Press Ctrl C a...

Страница 814: ...side 5 Press down on both of the locking latches and then rotate both latches downward at the same time The controller module moves slightly out of the chassis Locking latch Locking pin 6 Slide the co...

Страница 815: ...le 1 If you are not already grounded properly ground yourself 2 Remove the NVRAM riser Riser 1 from the controller module a Rotate the riser locking latch on the left side of the riser up and toward t...

Страница 816: ...NVRAM card c Press the locking bracket on the side of the NVRAM riser and then rotate it to the open position d Remove the NVRAM card from the riser module 4 Install the NVRAM card into the NVRAM rise...

Страница 817: ...controller module with the opening in the chassis and then gently push the controller module halfway into the system Do not completely insert the controller module in the chassis until instructed to...

Страница 818: ...nd output you should see a message that the system ID has changed on the impaired node showing the correct old and new IDs In the following example node2 has undergone replacement and has a new system...

Страница 819: ...e should show the new system ID In the following example the disks owned by node1 now show the new system ID 1873775277 node1 storage disk show ownership Disk Aggregate Home Owner DR Home Home ID Owne...

Страница 820: ...ted by your system All other components in the system must be functioning properly if not you must contact technical support Step 1 Shut down the impaired controller To shut down the impaired node you...

Страница 821: ...onent inside the controller module 1 If you are not already grounded properly ground yourself 2 Loosen the hook and loop strap binding the cables to the cable management device and then unplug the sys...

Страница 822: ...module as you slide it out of the chassis 7 Place the controller module on a stable flat surface and then open the air duct a Press in the locking tabs on the sides of the air duct toward the middle...

Страница 823: ...grounded properly ground yourself 2 Remove the PCIe riser from the controller module a Remove any SFP modules that might be in the PCIe cards b Rotate the module locking latch on the left side of the...

Страница 824: ...the same slot in PCIe riser a Align the card with the card guide on the riser and the card socket in the riser and then slide it squarely into the socket in the riser Make sure that the card is compl...

Страница 825: ...tall the controller module in the system chassis and boot it 1 If you are not already grounded properly ground yourself 2 If you have not already done so close the air duct a Swing the air duct all th...

Страница 826: ...f your system is configured to support 10 GbE cluster interconnect and data connections on 40 GbE NICs or onboard ports convert these ports to 10 GbE connections by using the nicadmin convert command...

Страница 827: ...d yourself 2 Identify the power supply you want to replace based on console error messages or through the LEDs on the power supplies 3 Disconnect the power supply a Open the power cable retainer and t...

Страница 828: ...AFF A700s You replace the real time clock RTC battery in the controller module so that your system s services and applications that depend on accurate time synchronization continue to function You can...

Страница 829: ...ntroller module or replace a component inside the controller module 1 If you are not already grounded properly ground yourself 2 Loosen the hook and loop strap binding the cables to the cable manageme...

Страница 830: ...module as you slide it out of the chassis 7 Place the controller module on a stable flat surface and then open the air duct a Press in the locking tabs on the sides of the air duct toward the middle...

Страница 831: ...ers Air duct Replace the RTC battery To replace the RTC battery locate it inside the controller and follow the specific sequence of steps 1 If you are not already grounded properly ground yourself 2 L...

Страница 832: ...nd pushing down 6 Visually inspect the battery to make sure that it is completely installed into the holder and that the polarity is correct Reinstall the controller module and setting time date after...

Страница 833: ...te command b At the LOADER prompt on the target node check the time and date c If necessary modify the date with the set date mm dd yyyy command d If necessary set the time in GMT using the set time h...

Страница 834: ...rom racking and cabling through initial system bring up Use this guide if you are familiar with installing NetApp systems Access the Installation and Setup Instructions PDF poster AFF A800 Systems Ins...

Страница 835: ...this system NetApp Hardware Universe Find the Release Notes for your version of ONTAP 9 You need to provide the following at your site Rack space for the storage system Phillips 2 screwdriver Addition...

Страница 836: ...nagement Fibre Channel X66250 2 112 00342 2m X66250 5 112 00344 5m X66250 15 112 00346 15m X66250 30 112 00347 30m Micro USB console cable Not applicable Console connection during software setup Power...

Страница 837: ...s cabling is not exclusive you can have cable to a host network and storage Required cabling Cable controllers to a cluster Cable the controllers to a cluster by using the two node switchless cluster...

Страница 838: ...y again 1 Use the animation or the step by step instructions to complete the cabling between the controllers and to the switches Cabling a two node switchless cluster Step Perform on each controller m...

Страница 839: ...d configuration Option 2 Cable a switched cluster Cluster interconnect and management network ports on the controllers are connected to switches while the HA interconnect ports are cabled on both cont...

Страница 840: ...a switched cluster Step Perform on each controller module Cable the HA interconnect ports e0b to e0b e1b to e1b Cable the cluster interconnect ports to the 100 GbE cluster interconnect switches e0a e...

Страница 841: ...mpleting system setup and configuration Optional cabling Cable configuration dependent options You have configuration dependent optional cabling to the Fibre Channel or iSCSI host networks or direct a...

Страница 842: ...rect attached NS224 drive shelves 3 To complete setting up your system see Step4 Completing system setup and configuration Option 2 Cable to a 10GbE host network 10GbE ports on the controllers are con...

Страница 843: ...tem setup and configuration Option 3 Cable the controllers to a single drive shelf You must cable each controller to the NSM modules on the NS224 drive shelf Be sure to check the illustration arrow fo...

Страница 844: ...omplete setting up your system see Step4 Completing system setup and configuration Option 4 Cable the controllers to two drive shelves You must cable each controller to the NSM modules on both NS224 d...

Страница 845: ...ot feel it click remove it turn it around and try again 1 Use the following animation or the written steps to cable your controllers to two drive shelves Cabling the controllers to two drive shelves S...

Страница 846: ...and configuration if network discovery is enabled If you have network discovery enabled on your laptop you can complete system setup and configuration using automatic cluster discovery 1 Plug the powe...

Страница 847: ...ial configuration go to the ONTAP ONTAP System Manager Documentation Resources page for information about configuring additional features in ONTAP Option 2 Complete system setup and configuration if n...

Страница 848: ...take up to eight minutes 3 Assign an initial node management IP address to one of the nodes If the management network has DHCP Then Configured Record the IP address assigned to the new controllers No...

Страница 849: ...king the status of the onboard encryption keys you must check the status of the impaired node disable automatic giveback and check what version of ONTAP the system is running If you have a cluster wit...

Страница 850: ...the impaired node 2 Check whether NVE is configured for any volumes in the cluster volume show is encrypted true If any volumes are listed in the output NVE is configured and you need to verify the N...

Страница 851: ...han yes Run the key manager setup wizard security key manager setup node target impaired node name Enter the customer s onboard key management passphrase at the prompt If the passphrase cannot be prov...

Страница 852: ...kup information security key manager backup show Copy the contents of the backup information to a separate file or your log file You ll need it in disaster scenarios where you might need to manually r...

Страница 853: ...s yes it s safe to shut down the impaired node If the Key Manager type displays onboard and the Restored column displays yes you need to complete some additional steps If the Key Manager type displays...

Страница 854: ...o admin mode set priv admin h You can safely shutdown the node Verify NSE configuration 1 Display the key IDs of the authentication keys that are stored on the key management servers security key mana...

Страница 855: ...mysupport netapp com b Verify the Restored column shows yes for all authentication keys security key manager key query c Verify that the Key Manager type shows onboard manually backup the OKM informa...

Страница 856: ...ata from the impaired node storage If you have a cluster with more than two nodes it must be in quorum If the cluster is not in quorum or a healthy node shows false for eligibility and health you must...

Страница 857: ...ller module from the chassis when you replace the controller module or replace a component inside the controller module 1 If you are not already grounded properly ground yourself 2 Unplug the controll...

Страница 858: ...module as you slide it out of the chassis 8 Place the controller module on a stable flat surface and then open the air duct a Press in the locking tabs on the sides of the air duct toward the middle...

Страница 859: ...Step 2 Replace the boot media You locate the failed boot media in the controller module by removing Riser 3 on the controller module before you can replace the boot media You need a Phillips head scr...

Страница 860: ...boot media up and then pull the boot media straight out of the socket and set it aside 3 Install the replacement boot media into the controller module a Align the edges of the boot media with the sock...

Страница 861: ...nd alone system you do not need a network connection but you must perform an additional reboot when restoring the var file system Steps 1 Download and copy the appropriate service image from the NetAp...

Страница 862: ...all the way into the system until the controller module locking hooks begin to rise firmly push on the locking hooks to finish seating the controller module and then swing the locking hooks into the...

Страница 863: ...targ values listed in the kenv ASUP output bootarg storageencryption support value bootarg keymanager support value bootarg onboard_keymanager value d Save the environment variables you changed with t...

Страница 864: ...ress impaired_node_IP_address d Return the node to admin level set privilege admin e Press y when prompted to use the restored configuration f Press y when prompted to reboot the node No network conne...

Страница 865: ...ssion state is changed to Connected for the target iSCSI target type dr_auxiliary address ip address date and time node name iscsi session stateChanged notice iSCSI session state is changed to Connect...

Страница 866: ...he storage failover modify node local auto giveback true command Restore OKM NSE and NVE as needed AFF A800 Once environment variables are checked you must complete steps specific to systems that have...

Страница 867: ...om either security key manager backup show or security key manager onboard show backup command Example of backup data BEGIN BACKUP TmV0QXBwIEtleSBCbG9iAAEAAAAEAAAAcAEAAAAAAADuD byAAAAACEAAAAAAAAA QAAA...

Страница 868: ...run the key manager setup wizard a Start the wizard using the security key manager setup nodenodename command and then enter the passphrase for onboard key management when prompted b Enter the key ma...

Страница 869: ...tner node and give back the target node storage using the storage failover giveback fromnode local only cfo aggregates true local command If the command fails because of a failed disk physically dis e...

Страница 870: ...anagers report in an available state 11 If the Onboard Key Management is enabled a Use the security key manager key show detail to see a detailed view of all keys stored in the onboard key manager b U...

Страница 871: ...logical interfaces that are not on their home node and port If any interfaces are listed as false revert those interfaces back to their home port using the net int revert command 7 Move the console ca...

Страница 872: ...you must contact technical support You can use this procedure with all versions of ONTAP supported by your system This procedure is written with the assumption that you are moving the bezel NVMe driv...

Страница 873: ...node and start from the beginning of this procedure If repeated attempts to cleanly shut down the node fail be aware that you might lose any data that was not saved to disk 3 Where applicable halt the...

Страница 874: ...o the new chassis You need to move the drives from each bay opening in the old chassis to the same bay opening in the new chassis 1 Gently remove the bezel from the front of the system 2 Remove the dr...

Страница 875: ...ck or system cabinet by guiding the chassis onto the rack rails in a system cabinet or equipment rack 5 Slide the chassis all the way into the equipment rack or system cabinet 6 Secure the front of th...

Страница 876: ...e HA state of the chassis and if necessary update the state to match your system configuration 1 In Maintenance mode from either controller module display the HA state of the local controller module a...

Страница 877: ...ule AFF A800 You must review the prerequisites for the replacement procedure and select the correct one for your version of the ONTAP operating system All drive shelves must be working properly The he...

Страница 878: ...e so that the healthy node continues to serve data from the impaired node storage About this task If you have a cluster with more than two nodes it must be in quorum If the cluster is not in quorum or...

Страница 879: ...gibility and health you must correct the issue before shutting down the impaired node see the Administration overview with the CLI If you have a MetroCluster configuration you must have confirmed that...

Страница 880: ...ou replace the controller module or replace a component inside the controller module 1 If you are not already grounded properly ground yourself 2 Unplug the controller module power supplies from the s...

Страница 881: ...module as you slide it out of the chassis 8 Place the controller module on a stable flat surface and then open the air duct a Press in the locking tabs on the sides of the air duct toward the middle...

Страница 882: ...e replacement controller module when you replace a controller module 1 Rotate the cam handle such that it can be used to pull power supply out of the controller module while pressing the locking tab C...

Страница 883: ...place The power supplies will only properly engage with the internal connector and lock in place one way To avoid damaging the internal connector do not use excessive force when sliding the power supp...

Страница 884: ...sliding the fan module into the controller module until the locking latches click into place 3 Repeat these steps for the remaining fan modules Step 4 Move the NVDIMM battery When replacing the contr...

Страница 885: ...y plug to release the plug from the socket and then unplug the battery cable from the socket 3 Grasp the battery and lift the battery out of the air duct and controller module 4 Move the battery pack...

Страница 886: ...es The riser raises up slightly from the controller module c Lift the riser up shift it toward the fans so that the sheet metal lip on the riser clears the edge of the controller module lift the riser...

Страница 887: ...Insert the DIMM squarely into the slot The DIMM fits tightly in the slot but should go in easily If not realign the DIMM with the slot and reinsert it Visually inspect the DIMM to verify that it is ev...

Страница 888: ...g the NVDIMM 5 Insert the NVDIMM squarely into the slot The NVDIMM fits tightly in the slot but should go in easily If not realign the NVDIMM with the slot and reinsert it Visually inspect the NVDIMM...

Страница 889: ...edia gently rotate the boot media up and then pull the boot media straight out of the socket and set it aside 3 Move the boot media to the new controller module and install it a Align the edges of the...

Страница 890: ...and the riser sits squarely in the controller module d Reinsert any SFP or QSFP modules that were removed from the PCIe cards 2 Repeat the preceding step for the remaining PCIe risers Step 10 Install...

Страница 891: ...controller module begins to boot as soon as it is fully seated in the chassis Be prepared to interrupt the boot process b Rotate the locking latches upward tilting them so that they clear the locking...

Страница 892: ...le verify that all components display the same HA state ha config show The HA state should be the same for all components 2 If the displayed system state of the controller module does not match your s...

Страница 893: ...AFF A800 Continue the replacement procedure by recabling the storage and confirming disk reassignment Step 1 Recable the system After running diagnostics you must recable the controller module s stor...

Страница 894: ...hanged on partner Old 151759755 New 151759706 In takeover node2 node1 Waiting for giveback HA mailboxes 4 From the healthy node verify that any coredumps are saved a Change to the advanced privilege l...

Страница 895: ...or the status of the node metrocluster node show The MetroCluster configuration takes a few minutes after the replacement to return to a normal state at which time each node will show a configured sta...

Страница 896: ...available to the replacement node However if the impaired node was the only node in the cluster with a license for the feature no configuration changes to the feature are allowed Also using unlicensed...

Страница 897: ...should verify that the LIFs are on their home ports and register the serial number of the replacement node if AutoSupport is enabled and reset automatic giveback 1 Verify that the logical interfaces a...

Страница 898: ...visor Option 2 Controller is in a MetroCluster Do not use this procedure if your system is in a two node MetroCluster configuration To shut down the impaired node you must determine the status of the...

Страница 899: ...module 1 If you are not already grounded properly ground yourself 2 Unplug the controller module power supplies from the source 3 Release the power cable retainers and then unplug the cables from the...

Страница 900: ...module as you slide it out of the chassis 8 Place the controller module on a stable flat surface and then open the air duct a Press in the locking tabs on the sides of the air duct toward the middle...

Страница 901: ...replace a DIMM you must locate it in the controller module using the DIMM map label on top of the air duct or locating it using the LED next to the DIMM and then replace it following the specific seq...

Страница 902: ...4 are left empty Do not attempt to install DIMMs into these slots 2 Note the orientation of the DIMM in the socket so that you can insert the replacement DIMM in the proper orientation 3 Eject the DIM...

Страница 903: ...d and fully inserted into the slot 6 Push carefully but firmly on the top edge of the DIMM until the ejector tabs snap into place over the notches at the ends of the DIMM 7 Reinstall any risers that y...

Страница 904: ...is to avoid damaging the connectors The controller module begins to boot as soon as it is fully seated in the chassis Be prepared to interrupt the boot process b Rotate the locking latches upward tilt...

Страница 905: ...using different procedures depending on the storage system hardware configuration Option 1 Most configurations To shut down the impaired node you must determine the status of the node and if necessary...

Страница 906: ...s not in quorum or a healthy node shows false for eligibility and health you must correct the issue before shutting down the impaired node see the Administration overview with the CLI If you have a Me...

Страница 907: ...2 Unplug the controller module power supplies from the source 3 Release the power cable retainers and then unplug the cables from the power supplies 4 Loosen the hook and loop strap binding the cables...

Страница 908: ...lace Step 3 Replace a fan To replace a fan remove the failed fan module and replace it with a new fan module 1 Identify the fan module that you must replace by checking the console error messages or b...

Страница 909: ...ently push the controller module halfway into the system Do not completely insert the controller module in the chassis until instructed to do so 2 Recable the system as needed 3 Plug the power cables...

Страница 910: ...nic All other components in the system must be functioning properly if not you must contact technical support You must replace the failed component with a replacement FRU component you received from y...

Страница 911: ...e healthy node continues to serve data from the impaired node storage If you have a cluster with more than two nodes it must be in quorum If the cluster is not in quorum or a healthy node shows false...

Страница 912: ...module 1 If you are not already grounded properly ground yourself 2 Unplug the controller module power supplies from the source 3 Release the power cable retainers and then unplug the cables from the...

Страница 913: ...module as you slide it out of the chassis 8 Place the controller module on a stable flat surface and then open the air duct a Press in the locking tabs on the sides of the air duct toward the middle...

Страница 914: ...he NVDIMM map label on top of the air duct or locating it using the LED next to the NVDIMM and then replace it following the specific sequence of steps The NVDIMM LEDs blinks while destaging contents...

Страница 915: ...part the two NVDIMM ejector tabs on either side of the NVDIMM and then slide the NVDIMM out of the socket and set it aside Carefully hold the NVDIMM by the edges to avoid pressure on the components on...

Страница 916: ...place over the notches at the ends of the NVDIMM 8 Reinstall any risers that you removed from the controller module 9 Close the air duct Step 4 Reinstall the controller module and booting the system...

Страница 917: ...t as soon as it is fully seated in the chassis Be prepared to interrupt the boot process b Rotate the locking latches upward tilting them so that they clear the locking pins and then lower them into t...

Страница 918: ...u can shut down or take over the impaired controller using different procedures depending on the storage system hardware configuration Option 1 Most configurations To shut down the impaired node you m...

Страница 919: ...s not in quorum or a healthy node shows false for eligibility and health you must correct the issue before shutting down the impaired node see the Administration overview with the CLI If you have a Me...

Страница 920: ...cable retainers and then unplug the cables from the power supplies 4 Loosen the hook and loop strap binding the cables to the cable management device and then unplug the system cables and SFP and QSFP...

Страница 921: ...ou slide it out of the chassis 8 Set the controller module aside in a safe place Step 3 Replace the NVDIMM battery To replace the NVDIMM battery you must remove the failed battery from the controller...

Страница 922: ...clip on the face of the battery plug to release the plug from the socket and then unplug the battery cable from the socket 3 Grasp the battery and lift the battery out of the air duct and controller...

Страница 923: ...controller module a Firmly push the controller module into the chassis until it meets the midplane and is fully seated The locking latches rise when the controller module is fully seated Do not use ex...

Страница 924: ...remove the SFP and QSFP modules from the cards before removing the riser reinstall the riser and then reinstall the SFP and QSFP modules before cabling the cards You can use this procedure with all v...

Страница 925: ...determine the status of the node and if necessary take over the node so that the healthy node continues to serve data from the impaired node storage If you have a cluster with more than two nodes it m...

Страница 926: ...module 1 If you are not already grounded properly ground yourself 2 Unplug the controller module power supplies from the source 3 Release the power cable retainers and then unplug the cables from the...

Страница 927: ...module as you slide it out of the chassis 8 Place the controller module on a stable flat surface and then open the air duct a Press in the locking tabs on the sides of the air duct toward the middle...

Страница 928: ...r 1 or if it is from Riser 2 or 3 If you are replacing the 100GbE PCIe card in Riser 1 use Steps 2 3 and Steps 6 7 If you are replacing a PCIe card from Riser 2 or 3 use Steps 4 through 7 2 Remove Ris...

Страница 929: ...e card from the riser 4 Remove the PCIe riser from the controller module a Remove any SFP or QSFP modules that might be in the PCIe cards b Rotate the riser locking latch on the left side of the riser...

Страница 930: ...socket in the riser and then slide it squarely into the socket in the riser Make sure that the card is completely and squarely seated into the riser socket b For Riser 2 or 3 close the side panel c Sw...

Страница 931: ...air duct toward the risers until the locking tabs click into place c Inspect the air duct to make sure that it is properly seated and locked into place Locking tabs Slide plunger 2 Align the end of th...

Страница 932: ...44 638277 Europe or 800 800 80 800 Asia Pacific if you need the RMA number or additional help with the replacement procedure Replace a power supply AFF A800 Replacing a power supply involves disconne...

Страница 933: ...lock in place one way To avoid damaging the internal connector do not use excessive force when sliding the power supply into the system 6 Reconnect the power supply cabling a Reconnect the power cabl...

Страница 934: ...data from the impaired node storage About this task If you have a cluster with more than two nodes it must be in quorum If the cluster is not in quorum or a healthy node shows false for eligibility an...

Страница 935: ...gibility and health you must correct the issue before shutting down the impaired node see the Administration overview with the CLI If you have a MetroCluster configuration you must have confirmed that...

Страница 936: ...und yourself 2 Unplug the controller module power supplies from the source 3 Release the power cable retainers and then unplug the cables from the power supplies 4 Loosen the hook and loop strap bindi...

Страница 937: ...module as you slide it out of the chassis 2 Place the controller module on a stable flat surface and then open the air duct a Press in the locking tabs on the sides of the air duct toward the middle...

Страница 938: ...rom the controller module a Remove any SFP or QSFP modules that might be in the PCIe cards b Rotate the riser locking latch on the left side of the riser up and toward the fan modules The riser raises...

Страница 939: ...Riser 2 middle riser locking latch Step 4 Replace the RTC battery To replace the RTC battery locate it inside the controller and follow the specific sequence of steps 1 Locate the RTC battery under Ri...

Страница 940: ...c shipping bag 4 Note the polarity of the RTC battery and then insert it into the holder by tilting the battery at an angle and pushing down 5 Visually inspect the battery to make sure that it is comp...

Страница 941: ...re unplugged plug them back in and reinstall the power cable retainers 5 Complete the reinstallation of the controller module a Firmly push the controller module into the chassis until it meets the mi...

Страница 942: ...e local auto giveback true Step 7 Return the failed part to NetApp After you replace the part you can return the failed part to NetApp as described in the RMA instructions shipped with the kit Contact...

Страница 943: ...ing up Use this guide if you are familiar with installing NetApp systems Access the Installation and Setup Instructions PDF poster AFF C190 Systems Installation and Setup Instructions Videos AFF C190...

Страница 944: ...to provide the following at your site Rack space for the storage system Phillips 2 screwdriver Additional networking cables to connect your system to your network switch and laptop or console with a W...

Страница 945: ...host and management network Micro USB console cable Not applicable Console connection during software setup on non Windows or Mac laptop console Power cables Not applicable Powering up the system 6 D...

Страница 946: ...nect ports are cabled on both controller modules Contact your network administrator for information about connecting the system to the switches Be sure to check the illustration arrow for the proper c...

Страница 947: ...each other with the cluster interconnect cable e0a to e0a e0b to e0b Use one of the following cable types to cable the e0c 0c and e0d 0d or e0e 0e and e0f 0f data ports to your host network Cable the...

Страница 948: ...erconnect switches Contact your network administrator for information about connecting the system to the switches Be sure to check the illustration arrow for the proper cable connector pull tab orient...

Страница 949: ...tches with the cluster interconnect cable Use one of the following cable types to cable the e0c 0c and e0d 0d or e0e 0e and e0f 0f data ports to your host network Cable the e0M ports to the management...

Страница 950: ...information about connecting the system to the switches Be sure to check the illustration arrow for the proper cable connector pull tab orientation As you insert the connector you should feel it clic...

Страница 951: ...Cable a switched cluster Ethernet configuration RJ45 ports and management ports on the controller modules are connected to switches The cluster interconnect ports are cabled to the cluster interconnec...

Страница 952: ...the cabling between the controllers and the switches Step Perform on each controller module Cable e0a and e0b to the cluster interconnect switches with the cluster interconnect cable Use the Cat 6 RJ4...

Страница 953: ...tem and then connecting to the management switch Option 1 Complete system setup and configuration if network discovery is enabled If you have network discovery enabled on your laptop you can complete...

Страница 954: ...health of your system by running Config Advisor 8 After you have completed the initial configuration go to the ONTAP ONTAP System Manager Documentation Resources page for information about configuring...

Страница 955: ...ment subnet d Assign a TCP IP address to the laptop or console using one that is on the management subnet 2 Plug the power cords into the controller power supplies and then connect them to power sourc...

Страница 956: ...ified configuration systems is CNA mode if connecting to an FC host network you have to modify the ports for FC mode Maintain Boot media Replace the boot media AFF C190 The boot media stores a primary...

Страница 957: ...de type all message MAINT number_of_hours_downh The following AutoSupport message suppresses automatic case creation for two hours cluster1 system node autosupport invoke node type all message MAINT 2...

Страница 958: ...additional steps 2 If the Key Manager type displays onboard and the Restored column displays yes manually backup the OKM information a Go to advanced privilege mode and enter y when prompted to conti...

Страница 959: ...impaired node If the Key Manager type displays onboard and the Restored column displays yes you need to complete some additional steps If the Key Manager type displays external and the Restored column...

Страница 960: ...ement backup information security key manager onboard show backup f Copy the contents of the backup information to a separate file or your log file You ll need it in disaster scenarios where you might...

Страница 961: ...dule Steps 1 If you are not already grounded properly ground yourself 2 Loosen the hook and loop strap binding the cables to the cable management device and then unplug the system cables and SFPs if n...

Страница 962: ...t stable surface 6 Open the cover by sliding in the blue tabs to release the cover and then swing the cover up and open Step 2 Replace the boot media You must locate the boot media in the controller m...

Страница 963: ...e impaired controller was running You can download the appropriate image from the Downloads section on the NetApp Support Site If NVE is enabled download the image with NetApp Volume Encryption as ind...

Страница 964: ...uster enable b If External Key Manager is enabled check the bootarg values listed in the kenv ASUP output bootarg storageencryption support value bootarg keymanager support value kmip init interface v...

Страница 965: ...tion a Press n when prompted to restore the backup configuration b Reboot the system when prompted by the system c Select the Update flash from backup config sync flash option from the displayed menu...

Страница 966: ...itor the progress of the giveback operation by using the storage failover show giveback command c After the giveback operation is complete confirm that the HA pair is healthy and that takeover is poss...

Страница 967: ...p config sync flash option from the displayed menu If you are prompted to continue with the update press y 4 Ensure that the environmental variables are set as expected a Take the node to the LOADER p...

Страница 968: ...s needed AFF C190 Once environment variables are checked you must complete steps specific to systems that have Onboard Key Manager OKM NetApp Storage Encryption NSE or NetApp Volume Encryption NVE ena...

Страница 969: ...AEAAAAAAADuD byAAAAACEAAAAAAAAA QAAAAAAAAABvOlH0AAAAAMh7qDLRyH1DBz12piVdy9ATSFMT0C0TlYFss4PDjTaV dzRYkLd1PhQLxAWJwOIyqSr8qY1SEBgm1IWgE5DLRqkiAAAAAAAAACgAAAAAAAAA 3WTh7gAAAAAAAAAAAAAAAAIAAAAAAAgAZJEIWv...

Страница 970: ...and then enter the passphrase when prompted c Enter the security key manager key query command to see a detailed view of all keys stored in the onboard key manager and verify that the Restored column...

Страница 971: ...P SnapMirror or SnapVault process disable the process See the appropriate Documentation Center for more information 5 Wait 3 minutes and check the failover status with the storage failover show comman...

Страница 972: ...C190 To replace the chassis you must move the power supplies hard drives and controller module or modules from the impaired chassis to the new chassis and swap out the impaired chassis from the equip...

Страница 973: ...bled cluster may result in client disruption or data access failure To ensure continuity of service use the storage failover takeover command Are you sure you want to halt node node_name y n You must...

Страница 974: ...ing the power supply into the system You can damage the connector 7 Close the cam handle so that the latch clicks into the locked position and the power supply is fully seated 8 Reconnect the power ca...

Страница 975: ...ide the drive out of the chassis The drive should disengage from the chassis allowing it to slide free of the chassis When removing a drive always use two hands to support its weight Drives are fragil...

Страница 976: ...two controller modules in the same chassis the sequence in which you install the controller module is especially important because it attempts to reboot as soon as you completely seat it in the chass...

Страница 977: ...model type You cannot upgrade your system by just replacing the controller module You cannot change any drives or drive shelves as part of this procedure In this procedure the boot device is moved fro...

Страница 978: ...an HA pair take over the impaired node from the healthy node storage failover takeover ofnode impaired_node_name When the impaired node shows Waiting for giveback press Ctrl C and then respond y Move...

Страница 979: ...ontroller module 5 Squeeze the latch on the cam handle until it releases open the cam handle fully to release the controller module from the midplane and then using two hands pull the controller modul...

Страница 980: ...locate the boot media and follow the directions to remove it from the old controller module and insert it in the new controller module 1 Locate the boot media using the following illustration or the F...

Страница 981: ...ove the NVMEM battery To move the NVMEM battery from the old controller module to the new controller module you must perform a specific sequence of steps 1 Check the NVMEM LED If your system is in an...

Страница 982: ...s on the side wall hook into the slots on the battery pack and the battery pack latch engages and clicks into the opening on the side wall Step 4 Move the DIMMs To move the DIMMs you must follow the d...

Страница 983: ...nsert the DIMM squarely into the slot The DIMM fits tightly in the slot but should go in easily If not realign the DIMM with the slot and reinsert it Visually inspect the DIMM to verify that it is eve...

Страница 984: ...ed in the chassis Be prepared to interrupt the boot process a With the cam handle in the open position firmly push the controller module in until it meets the midplane and is fully seated and then clo...

Страница 985: ...ue to time differences About this task It is important that you apply the commands in the steps on the correct systems The replacement node is the new node that replaced the impaired node as part of t...

Страница 986: ...rocedures are issued from the node where the component is being replaced 1 If the node to be serviced is not at the LOADER prompt reboot the node halt After you issue the command you should wait until...

Страница 987: ...devices identified in the preceding step c Examine the output and if applicable select only the tests that you want to run sldiag device modify dev dev_name selection only selection only disables all...

Страница 988: ...nt to run for the device d Verify that the tests were modified sldiag device show e Repeat these substeps for each device that you want to run concurrently f Run diagnostics on all of the devices sldi...

Страница 989: ...halt b Perform a clean shutdown and then disconnect the power supplies c Verify that you have observed all of the considerations identified for running system level diagnostics that cables are securel...

Страница 990: ...dure applies only to systems running ONTAP in an HA pair 1 If the replacement node is in Maintenance mode showing the prompt exit Maintenance mode and go to the LOADER prompt halt 2 From the LOADER pr...

Страница 991: ...ofnode replacement_node_name the replacement node takes back its storage and completes booting If you are prompted to override the system ID due to a system ID mismatch you should enter y If the give...

Страница 992: ...ster should have its own key for the feature About this task Until you install license keys features requiring standard licenses continue to be available to the replacement node However if the impaire...

Страница 993: ...hether you are using onboard or external key management Restoring onboard key management encryption keys Restoring external key management encryption keys Step 3 Verifying LIFs and registering the ser...

Страница 994: ...out this task If you have a cluster with more than two nodes it must be in quorum If the cluster is not in quorum or a healthy node shows false for eligibility and health you must correct the issue be...

Страница 995: ...1 If you are not already grounded properly ground yourself 2 Loosen the hook and loop strap binding the cables to the cable management device and then unplug the system cables and SFPs if needed from...

Страница 996: ...e surface 6 Open the cover by sliding in the blue tabs to release the cover and then swing the cover up and open Step 3 Replace the DIMMs To replace the DIMMs you need to locate them inside the contro...

Страница 997: ...ollowing steps and proceed to the next task in this procedure 3 If the NVMEM LED is flashing there is data in the NVMEM and you must disconnect the battery to clear the memory a Locate the battery pre...

Страница 998: ...he corners and align it to the slot The notch among the pins on the DIMM should line up with the tab in the socket 9 Make sure that the DIMM ejector tabs on the connector are in the open position and...

Страница 999: ...he cam handle to the locked position Do not use excessive force when sliding the controller module into the chassis to avoid damaging the connectors The controller begins to boot as soon as it is seat...

Страница 1000: ...eplacement of the DIMMs sldiag device status dev mem long state failed System level diagnostics returns you to the prompt if there are no test failures or lists the full status of failures resulting f...

Страница 1001: ...ces c Verify that you have observed all the considerations identified for running system level diagnostics that cables are securely connected and that hardware components are properly installed in the...

Страница 1002: ...node so that the healthy node continues to serve data from the impaired node storage About this task If you have a cluster with more than two nodes it must be in quorum If the cluster is not in quoru...

Страница 1003: ...1 If you are not already grounded properly ground yourself 2 Loosen the hook and loop strap binding the cables to the cable management device and then unplug the system cables and SFPs if needed from...

Страница 1004: ...n the cover by sliding in the blue tabs to release the cover and then swing the cover up and open Step 3 Replace the NVMEM battery To replace the NVMEM battery in your system you must remove the faile...

Страница 1005: ...til the destage is complete and then the LED turns off If the LED is on and power is on unwritten data is stored on NVMEM This typically occurs during an uncontrolled shutdown after ONTAP has successf...

Страница 1006: ...tion of the controller module The controller module begins to boot as soon as it is fully seated in the chassis Be prepared to interrupt the boot process a With the cam handle in the open position fir...

Страница 1007: ...ing the boot process you can safely respond y to the prompts until the Maintenance mode prompt appears 3 Run diagnostics on the NVMEM memory sldiag device run dev nvmem 4 Verify that no hardware probl...

Страница 1008: ...ne controller module in the chassis turn off the power supplies and unplug them from the power sources c Verify that you have observed all the considerations identified for running system level diagno...

Страница 1009: ...power supply so you must replace the power supply within two minutes of removal to prevent overheating due to reduced airflow Because the chassis provides a shared cooling configuration for the two H...

Страница 1010: ...one way Do not use excessive force when sliding the power supply into the system You can damage the connector 8 Close the cam handle so that the latch clicks into the locked position and the power su...

Страница 1011: ...d if necessary take over the node so that the healthy node continues to serve data from the impaired node storage About this task If you have a cluster with more than two nodes it must be in quorum If...

Страница 1012: ...1 If you are not already grounded properly ground yourself 2 Loosen the hook and loop strap binding the cables to the cable management device and then unplug the system cables and SFPs if needed from...

Страница 1013: ...ace 6 Open the cover by sliding in the blue tabs to release the cover and then swing the cover up and open Step 3 Replace the RTC battery To replace the RTC battery you need to locate it inside the co...

Страница 1014: ...e air duct or controller module cover 2 Align the end of the controller module with the opening in the chassis and then gently push the controller module halfway into the system Do not completely inse...

Страница 1015: ...e to normal operation by giving back its storage storage failover giveback ofnode impaired_node_name 9 If automatic giveback was disabled reenable it storage failover modify node local auto giveback t...

Страница 1016: ...tallation and setup PDF poster FAS2600 You can use the PDF poster to install and set up your new system The PDF poster provides step by step instructions with live links to additional content AFF FAS2...

Страница 1017: ...must correct the issue before shutting down the impaired node see the NetApp Encryption overview with the CLI Steps 1 Check the status of the impaired node If the impaired node is at the login prompt...

Страница 1018: ...ed it s safe to shut down the impaired node Verifying NVE configuration Steps 1 Display the key IDs of the authentication keys that are stored on the key management servers security key manager query...

Страница 1019: ...e set priv advanced Enter the command to display the OKM backup information security key manager backup show Copy the contents of the backup information to a separate file or your log file You ll need...

Страница 1020: ...at the prompt If the passphrase cannot be provided contact mysupport netapp com Verify that the Restored column shows yes for all authentication keys security key manager key show detail Go to advanc...

Страница 1021: ...additional steps 2 If the Key Manager type displays onboard and the Restored column displays yes manually backup the OKM information a Go to advanced privilege mode and enter y when prompted to conti...

Страница 1022: ...mpaired node If the Key Manager type displays onboard and the Restored column displays yes you need to complete some additional steps If the Key Manager type displays external and the Restored column...

Страница 1023: ...ement backup information security key manager onboard show backup f Copy the contents of the backup information to a separate file or your log file You ll need it in disaster scenarios where you might...

Страница 1024: ...module 1 If you are not already grounded properly ground yourself 2 Loosen the hook and loop strap binding the cables to the cable management device and then unplug the system cables and SFPs if neede...

Страница 1025: ...cover by sliding in the blue tabs to release the cover and then swing the cover up and open Step 2 Replace the boot media 1 If you are not already grounded properly ground yourself 2 Locate the boot m...

Страница 1026: ...g 7 Close the controller module cover Step 3 Transfer the boot image to the boot media You can install the system image to the replacement boot media using a USB flash drive with the image installed o...

Страница 1027: ...rrupt the boot process to stop at the LOADER prompt by pressing Ctrl C when you see Starting AUTOBOOT press Ctrl C to abort If you miss this message press Ctrl C select the option to boot to Maintenan...

Страница 1028: ...sk is the network mask of the management network that is connected to the HA partner gateway is the gateway for the network dns_addr is the IP address of a name server on your network dns_domain is th...

Страница 1029: ...update press y 4 Ensure that the environmental variables are set as expected a Take the node to the LOADER prompt b Check the environment variable settings with the printenv command c If an environmen...

Страница 1030: ...e enabled along with Onboard Key Manager you must restore settings you captured at the beginning of this procedure If NSE or NVE are enabled and Onboard Key Manager is enabled go to Option 1 Restore N...

Страница 1031: ...B4jc4A7cvWEFY6lLG6hc6tbKLAHZuvfQ4rIbYAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA H4nPQM0nrDRYRa9...

Страница 1032: ...oard sync a Run the security key manager onboard sync command and then enter the passphrase when prompted b Enter the security key manager key query command to see a detailed view of all keys stored i...

Страница 1033: ...synchronize If the command fails because of an NDMP SnapMirror or SnapVault process disable the process See the appropriate Documentation Center for more information 5 Wait 3 minutes and check the fai...

Страница 1034: ...Restored column yes for all authentication keys 12 Connect the console cable to the partner node 13 Give back the node using the storage failover giveback fromnode local command 14 Restore automatic...

Страница 1035: ...on the key management servers If the Restored column yes true you are done and can proceed to complete the replacement process If the Key Manager type external and the Restored column anything other t...

Страница 1036: ...issue before shutting down the impaired node ONTAP 9 System Administration Reference You might want to erase the contents of your caching module before replacing it 1 Although data on the caching modu...

Страница 1037: ...must first remove the controller module from the system and then remove the cover on the controller module 1 If you are not already grounded properly ground yourself 2 Loosen the hook and loop strap b...

Страница 1038: ...sliding in the blue tabs to release the cover and then swing the cover up and open Step 3 Replace a caching module To replace a caching module referred to as the M 2 PCIe card on the label on your con...

Страница 1039: ...of the controller module and remove it a Press the release tab b Remove the heatsink 1 Gently pull the caching module straight out of the housing 2 Align the edges of the caching module with the sock...

Страница 1040: ...fully seated in the chassis Be prepared to interrupt the boot process a With the cam handle in the open position firmly push the controller module in until it meets the midplane and is fully seated an...

Страница 1041: ...nter boot_ontap press Ctrl C when prompted and then boot to Maintenance mode e From the boot menu select the option for Maintenance mode Step 5 Run system level diagnostics After installing a new cach...

Страница 1042: ...failures a Clear the status logs sldiag device clearstatus b Verify that the log was cleared sldiag device status The following default response is displayed SLDIAG No log messages are present c Exit...

Страница 1043: ...controller module you are servicing interrupting the boot by pressing Ctrl C when prompted to get to the Boot menu If you have two controller modules in the chassis fully seat the controller module yo...

Страница 1044: ...chassis prior to moving them to the new chassis About this task If you have a cluster with more than two nodes it must be in quorum If the cluster is not in quorum or a healthy node shows false for el...

Страница 1045: ...ling and connecting it on the replacement chassis 1 If you are not already grounded properly ground yourself 2 Turn off the power supply and disconnect the power cables a Turn off the power switch on...

Страница 1046: ...nt device so that when you reinstall the cable management device the cables are organized 2 Remove and set aside the cable management devices from the left and right sides of the controller module 3 S...

Страница 1047: ...drives in the system Step 4 Replace a chassis from within the equipment rack or system cabinet Remove the existing chassis from the equipment rack or system cabinet before you can install the replacem...

Страница 1048: ...ule into the chassis to avoid damaging the connectors b If you have not already done so reinstall the cable management device c Bind the cables to the cable management device with the hook and loop st...

Страница 1049: ...guration a Set the HA state for the chassis ha config modify chassis HA state The value for HA state can be one of the following ha non ha b Confirm that the setting has changed ha config show 3 If yo...

Страница 1050: ...respond y to the prompts until the Maintenance mode prompt appears 4 Enable the interconnect diagnostics tests from the Maintenance mode prompt sldiag device modify dev interconnect sel enable The int...

Страница 1051: ...both controllers before proceeding any further d Enter the following command on both controllers at the LOADER prompt bye e Return the node to normal operation If your system is running ONTAP Then Wi...

Страница 1052: ...e the controller module FAS2600 You must review the prerequisites for the replacement procedure and select the correct one for your version of the ONTAP operating system All drive shelves must be work...

Страница 1053: ...st correct the issue before shutting down the impaired node see the Administration overview with the CLI Steps 1 If AutoSupport is enabled suppress automatic case creation by invoking an AutoSupport m...

Страница 1054: ...not already grounded properly ground yourself 2 Loosen the hook and loop strap binding the cables to the cable management device and then unplug the system cables and SFPs if needed from the controlle...

Страница 1055: ...pen the cover by sliding in the blue tabs to release the cover and then swing the cover up and open Step 2 Move the boot media You must locate the boot media and follow the directions to remove it fro...

Страница 1056: ...then gently push it into the socket 4 Check the boot media to make sure that it is seated squarely and completely in the socket If necessary remove the boot media and reseat it into the socket 5 Push...

Страница 1057: ...face of the battery plug to release the plug from the socket and then unplug the battery cable from the socket 4 Grasp the battery and press the blue locking tab marked PUSH and then lift the battery...

Страница 1058: ...wly pushing apart the two DIMM ejector tabs on either side of the DIMM and then slide the DIMM out of the slot Carefully hold the DIMM by the edges to avoid pressure on the components on the DIMM circ...

Страница 1059: ...rred to as the M 2 PCIe card on the label on your controller locate and move it from the old controller into the replacement controller and follow the specific sequence of steps You must have the new...

Страница 1060: ...because it attempts to reboot as soon as you completely seat it in the chassis The system might update system firmware when it boots Do not abort this process The procedure requires you to interrupt...

Страница 1061: ...nto the chassis to avoid damaging the connectors The controller begins to boot as soon as it is seated in the chassis b If you have not already done so reinstall the cable management device c Bind the...

Страница 1062: ...select the option for Maintenance mode Important During the boot process you might see the following prompts A prompt warning of a system ID mismatch and asking to override the system ID A prompt war...

Страница 1063: ...ssary update the state to match your system configuration 1 In Maintenance mode from the new controller module verify that all components display the same HA state ha config show The HA state should b...

Страница 1064: ...sldiag device show dev mb The controller module devices and ports displayed can be any one or more of the following bootmedia is the system booting device cna is a Converged Network Adapter or interfa...

Страница 1065: ...ts that you want to run sldiag device modify dev dev_name selection only selection only disables all other tests that you do not want to run for the device d Run the selected tests sldiag device run d...

Страница 1066: ...nt to run for the device d Verify that the tests were modified sldiag device show e Repeat these substeps for each device that you want to run concurrently f Run diagnostics on all of the devices sldi...

Страница 1067: ...l of the considerations identified for running system level diagnostics that cables are securely connected and that hardware components are properly installed in the storage system d Reconnect the pow...

Страница 1068: ...e prompt exit Maintenance mode and go to the LOADER prompt halt 2 From the LOADER prompt on the replacement node boot the node entering y if you are prompted to override the system ID due to a system...

Страница 1069: ...on of ONTAP 9 b After the giveback has been completed confirm that the HA pair is healthy and that takeover is possible storage failover show The output from the storage failover show command should n...

Страница 1070: ...65481 DISK OWNER POOL SERIAL NUMBER HOME disk_name system 1 118073209 Pool0 J8XJE9LC system 1 118073209 disk_name system 1 118073209 Pool0 J8Y478RC system 1 118073209 5 Boot the node boot_ontap Comple...

Страница 1071: ...a storage system that you previously configured to use Storage or Volume Encryption you must perform additional steps to provide uninterrupted Encryption functionality You can skip this task on stora...

Страница 1072: ...DIMM replacement video Step 1 Shut down the impaired controller Shut down or take over the impaired controller using different procedures depending on the storage system hardware configuration To shut...

Страница 1073: ...de the controller you must first remove the controller module from the system and then remove the cover on the controller module 1 If you are not already grounded properly ground yourself 2 Loosen the...

Страница 1074: ...flat stable surface 6 Open the cover by sliding in the blue tabs to release the cover and then swing the cover up and open Step 3 Replace the DIMMs To replace the DIMMs locate them inside the control...

Страница 1075: ...the NVMEM you can skip the following steps and proceed to the next task in this procedure 3 If the NVMEM LED is flashing there is data in the NVMEM and you must disconnect the battery to clear the mem...

Страница 1076: ...e corners and align it to the slot The notch among the pins on the DIMM should line up with the tab in the socket 9 Make sure that the DIMM ejector tabs on the connector are in the open position and t...

Страница 1077: ...as soon as it is fully seated in the chassis Be prepared to interrupt the boot process a With the cam handle in the open position firmly push the controller module in until it meets the midplane and...

Страница 1078: ...boot_ontap press Ctrl C when prompted and then boot to Maintenance mode e From the boot menu select the option for Maintenance mode Step 5 Run system level diagnostics After installing a new DIMM you...

Страница 1079: ...level diagnostics tests Then Were completed without any failures a Clear the status logs sldiag device clearstatus b Verify that the log was cleared sldiag device status The following default response...

Страница 1080: ...sing Ctrl C when prompted to get to the Boot menu If you have two controller modules in the chassis fully seat the controller module you are servicing in the chassis The controller module boots up whe...

Страница 1081: ...AutoSupport is enabled suppress automatic case creation by invoking an AutoSupport message system node autosupport invoke node type all message MAINT number_of_hours_downh The following AutoSupport m...

Страница 1082: ...were connected Leave the cables in the cable management device so that when you reinstall the cable management device the cables are organized 3 Remove and set aside the cable management devices from...

Страница 1083: ...r module and then check the NVRAM LED identified by the NV icon The NVRAM LED blinks while destaging contents to the flash memory when you halt the system After the destage is complete the LED turns o...

Страница 1084: ...the side wall hook into the slots on the battery pack and the battery pack latch engages and clicks into the opening on the side wall 9 Plug the battery plug back into the controller module Step 4 Rei...

Страница 1085: ...ding the controller module into the chassis to avoid damaging the connectors The controller begins to boot as soon as it is seated in the chassis b If you have not already done so reinstall the cable...

Страница 1086: ...ontap press Ctrl C when prompted and then boot to Maintenance mode e From the boot menu select the option for Maintenance mode Step 5 Run system level diagnostics After installing a new NVMEM battery...

Страница 1087: ...stem level diagnostics tests Then Were completed without any failures a Clear the status logs sldiag device clearstatus b Verify that the log was cleared sldiag device status The following default res...

Страница 1088: ...essing Ctrl C when prompted to get to the Boot menu If you have two controller modules in the chassis fully seat the controller module you are servicing in the chassis The controller module boots up w...

Страница 1089: ...oth controller modules do shut down make sure that both power supplies are inserted turn both off for 30 seconds and then turn both on The number of power supplies in the system depends on the model P...

Страница 1090: ...lled one way Do not use excessive force when sliding the power supply into the system You can damage the connector 8 Close the cam handle so that the latch clicks into the locked position and the powe...

Страница 1091: ...status of the node and if necessary take over the node so that the healthy node continues to serve data from the impaired node storage About this task If you have a cluster with more than two nodes it...

Страница 1092: ...r module from the system and then remove the cover on the controller module 1 If you are not already grounded properly ground yourself 2 Loosen the hook and loop strap binding the cables to the cable...

Страница 1093: ...stable surface 6 Open the cover by sliding in the blue tabs to release the cover and then swing the cover up and open Step 3 Replace the RTC battery To replace the RTC battery locate it inside the co...

Страница 1094: ...RTC battery and then insert it into the holder by tilting the battery at an angle and pushing down 6 Visually inspect the battery to make sure that it is completely installed into the holder and that...

Страница 1095: ...art the boot process e Halt the controller at the LOADER prompt 6 Reset the time and date on the controller a Check the date and time on the healthy node with the show date command b At the LOADER pro...

Страница 1096: ...rough initial system bring up Use this guide if you are familiar with installing NetApp systems Access the Installation and Setup Instructions PDF poster English FAS500f Installation and Setup Instruc...

Страница 1097: ...version of ONTAP for more information about this system NetApp Hardware Universe Find the Release Notes for your version of ONTAP 9 You need to provide the following at your site Rack space for the s...

Страница 1098: ...6250 15 112 00346 15m X66250 30 112 00347 30m Micro USB console cable Not applicable Console connection during software setup Power cables Not applicable Powering up the system 5 Review the NetApp ONT...

Страница 1099: ...e switchless cluster method or by using the cluster interconnect network Option 1 Cable a two node switchless cluster The management Fibre Channel and data or host network ports on the controller modu...

Страница 1100: ...ng system setup and configuration Option 2 Cable a switched cluster All ports on the controllers are connected to switches cluster interconnect management Fibre Channel and data or host network switch...

Страница 1101: ...int 2 To complete setting up your system see Step4 Completing system setup and configuration Optional cabling Cable configuration dependent options You have configuration dependent optional cabling to...

Страница 1102: ...nal cabling choose from Option 2 Cable to a 25GbE data or host network Option 3 Cable the controllers to a single drive shelf 3 To complete setting up your system see Step4 Completing system setup and...

Страница 1103: ...complete setting up your system see Step4 Completing system setup and configuration Option 3 Cable the controllers to a single drive shelf You must cable each controller to the NSM modules on the NS2...

Страница 1104: ...ller in the system and then connecting to the management switch Option 1 Complete system setup and configuration if network discovery is enabled If you have network discovery enabled on your laptop yo...

Страница 1105: ...health of your system by running Config Advisor 7 After you have completed the initial configuration go to the ONTAP ONTAP System Manager Documentation Resources page for information about configurin...

Страница 1106: ...re PuTTY b Enter the management IP address when prompted by the script 4 Using System Manager on your laptop or console configure your cluster a Point your browser to the node management IP address Th...

Страница 1107: ...onfiguration log in as admin on the healthy node If the impaired node is in a standalone configuration and at LOADER prompt contact NetApp Support mysupport netapp com 2 If AutoSupport is enabled supp...

Страница 1108: ...ey Manager type displays external and the Restored column displays anything other than yes you need to complete some additional steps If the Key Manager type displays onboard and the Restored column d...

Страница 1109: ...t servers security key manager query If the Key Manager type displays external and the Restored column displays yes it s safe to shut down the impaired node If the Key Manager type displays onboard an...

Страница 1110: ...query c Verify that the Key Manager type shows onboard manually backup the OKM information d Go to advanced privilege mode and enter y when prompted to continue set priv advanced e Enter the command...

Страница 1111: ...data from the impaired node storage If you have a cluster with more than two nodes it must be in quorum If the cluster is not in quorum or a healthy node shows false for eligibility and health you mu...

Страница 1112: ...d transfer the boot image to a USB flash drive Step 1 Remove the controller module You must remove the controller module from the chassis when you replace a component inside the controller module Make...

Страница 1113: ...oth hands grasp the controller module sides and gently pull it out of the chassis and set it on a flat stable surface 6 Turn the thumbscrew on the front of the controller module anti clockwise and ope...

Страница 1114: ...edia You need a 1 magnetic Phillips head screw driver to remove the screw that holds the boot media in place Due to the space constraints within the controller module you should also have a magnet to...

Страница 1115: ...the controller module d Using the 1 magnetic screw driver insert and tighten the screw on the boot media Do not apply force when tightening the screw on the boot media you might crack it Step 3 Transf...

Страница 1116: ...service image from the NetApp Support Site to the USB flash drive a Download the service image to your work space on your laptop b Unzip the service image If you are extracting the contents using Win...

Страница 1117: ...3 Close the controller module cover and tighten the thumbscrew 1114...

Страница 1118: ...into place The controller module begins to boot as soon as it is fully seated in the chassis Be prepared to interrupt the boot process The controller module should be fully inserted and flush with th...

Страница 1119: ...e the brackets on your screen 3 Restore the var file system If your system has Then A network connection a Press y when prompted to restore the backup configuration b Set the healthy node to advanced...

Страница 1120: ...sion state is changed to Connected for the target iSCSI target type dr_auxiliary address ip address date and time node name iscsi session stateChanged notice iSCSI session state is changed to Connecte...

Страница 1121: ...estore automatic giveback if you disabled it by using the storage failover modify node local auto giveback true command Restore OKM NSE and NVE as needed FAS500f Once environment variables are checked...

Страница 1122: ...security key manager onboard show backup command Example of backup data BEGIN BACKUP TmV0QXBwIEtleSBCbG9iAAEAAAAEAAAAcAEAAAAAAADuD byAAAAACEAAAAAAAAA QAAAAAAAAABvOlH0AAAAAMh7qDLRyH1DBz12piVdy9ATSFMT0C...

Страница 1123: ...ecurity key manager onboard sync b Run the security key manager onboard sync command and then enter the passphrase when prompted c Enter the security key manager key query command to see a detailed vi...

Страница 1124: ...P SnapMirror or SnapVault process disable the process See the appropriate Documentation Center for more information 5 Wait 3 minutes and check the failover status with the storage failover show comman...

Страница 1125: ...FAS500f To replace the chassis you must move the bezel controller modules and NVMe drives from the impaired chassis to the replacement chassis and then remove the impaired chassis from the equipment...

Страница 1126: ...may result in client disruption or data access failure To ensure continuity of service use the storage failover takeover command Are you sure you want to halt node node_name y n You must perform a cl...

Страница 1127: ...anism 5 Using both hands grasp the controller module sides and gently pull it out of the chassis and set it on a flat stable surface 6 Set the controller module aside in a safe place and repeat these...

Страница 1128: ...ady grounded properly ground yourself 4 Using two people install the replacement chassis into the equipment rack or system cabinet by guiding the chassis onto the rack rails in a system cabinet or equ...

Страница 1129: ...eat the preceding steps to install the second controller into the new chassis Complete the restoration and replacement process FAS500f Step 1 Verify and set the HA state of the chassis You must verify...

Страница 1130: ...800 800 80 800 Asia Pacific if you need the RMA number or additional help with the replacement procedure Controller Replace the controller module FAS500f You must review the prerequisites for the rep...

Страница 1131: ...ost configurations To shut down the impaired node you must determine the status of the node and if necessary take over the node so that the healthy node continues to serve data from the impaired node...

Страница 1132: ...gibility and health you must correct the issue before shutting down the impaired node see the Administration overview with the CLI If you have a MetroCluster configuration you must have confirmed that...

Страница 1133: ...You must remove the controller module from the chassis when you replace a component inside the controller module Make sure that you label the cables so that you know where they came from You can use t...

Страница 1134: ...oth hands grasp the controller module sides and gently pull it out of the chassis and set it on a flat stable surface 6 Turn the thumbscrew on the front of the controller module anti clockwise and ope...

Страница 1135: ...a Open the power cable retainer and then unplug the power cable from the power supply b Unplug the power cable from the power source 2 Rotate the cam handle such that it can be used to pull power sup...

Страница 1136: ...icks into place The power supplies will only properly engage with the internal connector and lock in place one way To avoid damaging the internal connector do not use excessive force when sliding the...

Страница 1137: ...FF A250 under the air duct in the controller module You must move it from the impaired controller module to the replacement controller module You need a 1 magnetic Phillips head screw driver to remove...

Страница 1138: ...ut of the socket and align it into place in the replacement controller module c Using the 1 magnetic screw driver insert and tighten the screw on the boot media Do not apply force when tightening the...

Страница 1139: ...open position and then insert the DIMM squarely into the socket The DIMMs fit tightly in the socket If not reinsert the DIMM to realign it with the socket d Visually inspect the DIMM to verify that it...

Страница 1140: ...impaired controller module and from the mezzanine card and set them aside safely on the magnet d Gently lift the mezzanine card out of the socket and move it to the same position in the replacement co...

Страница 1141: ...er module to the replacement controller module Squeeze the clip on the face of the battery plug Unplug the battery cable from the socket Grasp the battery and press the blue locking tab marked PUSH Li...

Страница 1142: ...wall f Press firmly down on the battery pack to make sure that it is locked into place Step 8 Install the controller module After all of the components have been moved from the impaired controller mo...

Страница 1143: ...llowing sections You will connect the rest of the cables to the controller module later in this procedure 5 Insert the controller module into the chassis a Ensure the latching mechanism arms are locke...

Страница 1144: ...systems The replacement node is the new node that replaced the impaired node as part of this procedure The healthy node is the HA partner of the replacement node Steps 1 If the replacement node is not...

Страница 1145: ...e node system node halt node node_name After you issue the command you should wait until the system stops at the LOADER prompt 2 At the LOADER prompt access the special drivers specifically designed f...

Страница 1146: ...replacement node and then verify that the change was implemented This procedure applies only to systems running ONTAP in an HA pair 1 If the replacement node is in Maintenance mode showing the prompt...

Страница 1147: ...rage storage failover giveback ofnode replacement_node_name the replacement node takes back its storage and completes booting If you are prompted to override the system ID due to a system ID mismatch...

Страница 1148: ...fields node systemid command output displays the old system ID until the MetroCluster configuration returns to a normal state 8 If the node is in a MetroCluster configuration depending on the MetroCl...

Страница 1149: ...vailable to the replacement node However if the impaired node was the only node in the cluster with a license for the feature no configuration changes to the feature are allowed Also using unlicensed...

Страница 1150: ...should verify that the LIFs are on their home ports and register the serial number of the replacement node if AutoSupport is enabled and reset automatic giveback 1 Verify that the logical interfaces a...

Страница 1151: ...f you have a cluster with more than two nodes it must be in quorum If the cluster is not in quorum or a healthy node shows false for eligibility and health you must correct the issue before shutting d...

Страница 1152: ...gibility and health you must correct the issue before shutting down the impaired node see the Administration overview with the CLI If you have a MetroCluster configuration you must have confirmed that...

Страница 1153: ...controller module Make sure that you label the cables so that you know where they came from 1 If you are not already grounded properly ground yourself 2 Unplug the controller module power supplies fr...

Страница 1154: ...nd gently pull it out of the chassis and set it on a flat stable surface 6 Turn the thumbscrew on the front of the controller module anti clockwise and open the controller module cover Thumbscrew Cont...

Страница 1155: ...it following the specific sequence of steps You can use the following video or the tabulated steps to replace a DIMM Replacing a DIMM 1 Replace the impaired DIMM on your controller module The DIMMs ar...

Страница 1156: ...components on the DIMM circuit board e Insert the replacement DIMM squarely into the slot The DIMMs fit tightly in the socket If not reinsert the DIMM to realign it with the socket f Visually inspect...

Страница 1157: ...2 Close the controller module cover and tighten the thumbscrew 1154...

Страница 1158: ...cess the system to perform the tasks in the following sections You will connect the rest of the cables to the controller module later in this procedure Step 5 Run diagnostics After you have replaced a...

Страница 1159: ...tinues to serve data from the impaired node storage About this task If you have a cluster with more than two nodes it must be in quorum If the cluster is not in quorum or a healthy node shows false fo...

Страница 1160: ...gibility and health you must correct the issue before shutting down the impaired node see the Administration overview with the CLI If you have a MetroCluster configuration you must have confirmed that...

Страница 1161: ...dule Make sure that you label the cables so that you know where they came from 1 If you are not already grounded properly ground yourself 2 Unplug the controller module power supplies from the source...

Страница 1162: ...3 Replace a fan To replace a fan remove the failed fan module and replace it with a new fan module You can use the following video or the tabulated steps to replace a fan Replacing a fan 1 Identify t...

Страница 1163: ...then slide the replacement fan module into the controller module Step 4 Reinstall the controller module After you replace a component within the controller module you must reinstall the controller mod...

Страница 1164: ...the orange tabs on top of the latching mechanism and gently push the controller module over the stop e Release your thumbs from the top of the latching mechanisms and continue pushing until the latch...

Страница 1165: ...the impaired controller You can shut down or take over the impaired controller using different procedures depending on the storage system hardware configuration Option 1 Most configurations To shut d...

Страница 1166: ...not in quorum or a healthy node shows false for eligibility and health you must correct the issue before shutting down the impaired node see the Administration overview with the CLI If you have a Met...

Страница 1167: ...controller module Make sure that you label the cables so that you know where they came from 1 If you are not already grounded properly ground yourself 2 Unplug the controller module power supplies fr...

Страница 1168: ...er module cover Step 3 Replace or install a mezzanine card To replace a mezzanine card you must remove the impaired card and install the replacement card to install a mezzanine card you must remove th...

Страница 1169: ...remove the screws from the face of the controller module and set them aside safely on the magnet d Using the 1 magnetic screw driver loosen the screw on the impaired mezzanine card e Gently lift the...

Страница 1170: ...t them aside safely on the magnet b Remove the mezzanine card from the antistatic shipping bag and align it to the inside face of the controller module c Gently align the mezzanine card into place d U...

Страница 1171: ...rn the node to normal operation by giving back its storage storage failover giveback ofnode impaired_node_name 5 If automatic giveback was disabled reenable it storage failover modify node local auto...

Страница 1172: ...ailover modify node local auto giveback false 3 Take the impaired node to the LOADER prompt If the impaired node is displaying Then The LOADER prompt Go to the next step Waiting for giveback Press Ctr...

Страница 1173: ...em prompt or password prompt enter system password Take over or halt the impaired node For an HA pair take over the impaired node from the healthy node storage failover takeover ofnode impaired_node_n...

Страница 1174: ...oth hands grasp the controller module sides and gently pull it out of the chassis and set it on a flat stable surface 6 Turn the thumbscrew on the front of the controller module anti clockwise and ope...

Страница 1175: ...nto the controller module You can use the following video or the tabulated steps to replace the NVMEM battery Replacing the NVMEM battery 1 Locate and replace the impaired NVMEM battery on your contro...

Страница 1176: ...tery plug into the socket e Slide the battery pack down along the sheet metal side wall until the support tabs on the side wall hook into the slots on the battery pack and the battery pack latch engag...

Страница 1177: ...mbs down on the orange tabs on top of the latching mechanism and gently push the controller module over the stop e Release your thumbs from the top of the latching mechanisms and continue pushing unti...

Страница 1178: ...rerun the scan If the scan reported no failures select Reboot from the menu to reboot the system Step 6 Return the failed part to NetApp After you replace the part you can return the failed part to N...

Страница 1179: ...o pull power supply out of the controller module while pressing the locking tab The power supply is short Always use two hands to support it when removing it from the controller module so that it does...

Страница 1180: ...he system must be functioning properly if not you must contact technical support Step 1 Shut down the impaired controller You can shut down or take over the impaired controller using different procedu...

Страница 1181: ...ore than two nodes it must be in quorum If the cluster is not in quorum or a healthy node shows false for eligibility and health you must correct the issue before shutting down the impaired node see t...

Страница 1182: ...sis when you replace a component inside the controller module Make sure that you label the cables so that you know where they came from 1 If you are not already grounded properly ground yourself 2 Unp...

Страница 1183: ...e sides and gently pull it out of the chassis and set it on a flat stable surface 6 Turn the thumbscrew on the front of the controller module anti clockwise and open the controller module cover Thumbs...

Страница 1184: ...e controller and follow the specific sequence of steps You can use the following video or the tabulated steps to replace the RTC battery Replacing the RTC battery 1 Locate the RTC battery between the...

Страница 1185: ...the battery up Make a note of the polarity of the battery The battery should eject out The battery will be ejected out 2 Remove the replacement battery from the antistatic shipping bag 3 Locate the R...

Страница 1186: ...Reinstall the controller module and set time date after RTC battery replacement After you replace a component within the controller module you must reinstall the controller module in the system chass...

Страница 1187: ...t the LOADER prompt The controller module should be fully inserted and flush with the edges of the chassis 6 Reset the time and date on the controller a Check the date and time on the healthy node wit...

Страница 1188: ...either Install MetroCluster IP configuration Install MetroCluster Fabric Attached configuration Installation and setup PDF poster FAS8200 You can use the PDF poster to install and set up your new sys...

Страница 1189: ...ystem is running If you have a cluster with more than two nodes it must be in quorum If the cluster is not in quorum or a healthy node shows false for eligibility and health you must correct the issue...

Страница 1190: ...ck whether NSE is configured storage encryption disk show If the command output list the drive details with Mode Key ID information NSE is configured and you need to verify the NSE configuration If NV...

Страница 1191: ...s yes for all authentication key security key manager key show detail Go to advanced privilege mode and enter y when prompted to continue set priv advanced Enter the command to display the OKM backup...

Страница 1192: ...isplays anything other than yes Run the key manager setup wizard security key manager setup node target impaired node name Enter the customer s OKM passphrase at the prompt If the passphrase cannot be...

Страница 1193: ...nd the Restored column displays anything other than yes you need to complete some additional steps If the Key Manager type displays onboard and the Restored column displays anything other than yes you...

Страница 1194: ...y key manager query If the Key Manager type displays external and the Restored column displays yes it s safe to shut down the impaired node If the Key Manager type displays onboard and the Restored co...

Страница 1195: ...er y when prompted to continue set priv advanced e Enter the command to display the key management backup information security key manager onboard show backup f Copy the contents of the backup informa...

Страница 1196: ...nfiguration you must have confirmed that the MetroCluster Configuration State is configured and that the nodes are in an enabled and normal state metrocluster node show Steps 1 If AutoSupport is enabl...

Страница 1197: ...according to the following table If the impaired node Then Has automatically switched over Proceed to the next step Has not automatically switched over Perform a planned switchover operation from the...

Страница 1198: ...d you have the option of reissuing the metrocluster heal command with the override vetoes parameter If you use this optional parameter the system overrides any soft vetoes that prevent the healing ope...

Страница 1199: ...lug the system cables and SFPs if needed from the controller module keeping track of where the cables were connected Leave the cables in the cable management device so that when you reinstall the cabl...

Страница 1200: ...controller module 3 Press the blue button on the boot media housing to release the boot media from its housing and then gently pull it straight out of the boot media socket Do not twist or pull the b...

Страница 1201: ...l the cable management device and recable the system as needed When recabling remember to reinstall the media converters SFPs if they were removed 3 Insert the USB flash drive into the USB slot on the...

Страница 1202: ...auto The target port you configure is the target port you use to communicate with the impaired node from the healthy node during var file system restore with a network connection You can also use the...

Страница 1203: ...re not in a two node MetroCluster configuration Steps 1 From the LOADER prompt boot the recovery image from the USB flash drive boot_recovery The image is downloaded from the USB flash drive 2 When pr...

Страница 1204: ...store OKM NSE and NVE as needed If your system does not have onboard keymanager NSE or NVE configured complete the steps in this section 6 From the LOADER prompt enter the boot_ontap command If you se...

Страница 1205: ...Press Ctrl C for Boot Menu message and when the Boot Menu is displayed select option 6 5 Verify that the environmental variables are set as expected a Take the node to the LOADER prompt b Check the e...

Страница 1206: ...rviving cluster 5 Verify that the switchback operation has completed metrocluster show The switchback operation is still running when a cluster is in the waiting for switchback state cluster_B metrocl...

Страница 1207: ...ard Key Manager is enabled Steps 1 Connect the console cable to the target node 2 Use the boot_ontap command at the LOADER prompt to boot the node 3 Check the console output If the console displays Th...

Страница 1208: ...er show command 10 Giveback only the CFO aggregates with the storage failover giveback fromnode local only cfo aggregates true command If the command fails because of a failed disk physically dis enga...

Страница 1209: ...ble to the partner node 16 Give back the target node using the storage failover giveback fromnode local command 17 Check the giveback status 3 minutes after it reports complete using the storage failo...

Страница 1210: ...that are not on their home node and port If any interfaces are listed as false revert those interfaces back to their home port using the net int revert command 7 Move the console cable to the target n...

Страница 1211: ...e console output If the console displays Then The login prompt Go to Step 7 Waiting for giveback a Log into the partner node b Confirm the target node is ready for giveback with the storage failover s...

Страница 1212: ...y key manager key query to verify that the Restored column yes true for all authentication keys 11 Connect the console cable to the partner node 12 Give back the node using the storage failover giveba...

Страница 1213: ...e a cluster with more than two nodes it must be in quorum If the cluster is not in quorum or a healthy node shows false for eligibility and health you must correct the issue before shutting down the i...

Страница 1214: ...gibility and health you must correct the issue before shutting down the impaired node see the Administration overview with the CLI If you have a MetroCluster configuration you must have confirmed that...

Страница 1215: ...he CLI You must leave the power supplies turned on at the end of this procedure to provide power to the healthy node Steps 1 Check the MetroCluster status to determine whether the impaired node has au...

Страница 1216: ...k the state of the aggregates by using the storage aggregate show command controller_A_1 storage aggregate show Aggregate Size Available Used State Vols Nodes RAID Status aggr_b2 227 1GB 227 1GB 0 onl...

Страница 1217: ...ller module 1 If you are not already grounded properly ground yourself 2 Loosen the hook and loop strap binding the cables to the cable management device and then unplug the system cables and SFPs if...

Страница 1218: ...ollow the specific sequence of steps Your storage system must meet certain criteria depending on your situation It must have the appropriate operating system for the caching module you are installing...

Страница 1219: ...the socket 5 Reseat and push the heatsink down to engage the locking button on the caching module housing 6 Repeat the steps if you have a second caching module Close the controller module cover as n...

Страница 1220: ...he boot process when you see the message Press Ctrl C for Boot Menu f Select the option to boot to Maintenance mode from the displayed menu Step 5 Run system level diagnostics After installing a new c...

Страница 1221: ...played SLDIAG No log messages are present c Exit Maintenance mode halt The node displays the LOADER prompt d Boot the node from the LOADER prompt bye e Return the node to normal operation If your node...

Страница 1222: ...y pressing Ctrl C when prompted to get to the Boot menu If you have two controller modules in the chassis fully seat the controller module you are servicing in the chassis The controller module boots...

Страница 1223: ...back command from any node in the surviving cluster 5 Verify that the switchback operation has completed metrocluster show The switchback operation is still running when a cluster is in the waiting fo...

Страница 1224: ...that you are moving the controller module or modules to the new chassis and that the chassis is a new component from NetApp This procedure is disruptive For a two node cluster you will have a complete...

Страница 1225: ...is procedure If repeated attempts to cleanly shut down the node fail be aware that you might lose any data that was not saved to disk 3 Where applicable halt the second node to avoid a possible quorum...

Страница 1226: ...b succeeded Heal Aggregates is successful If the healing is vetoed you have the option of reissuing the metrocluster heal command with the override vetoes parameter If you use this optional parameter...

Страница 1227: ...rs 8 On the impaired controller module disconnect the power supplies Move and replace hardware FAS8200 Step 1 Move a power supply Moving out a power supply when replacing a chassis involves turning of...

Страница 1228: ...Power supply Cam handle release latch Power and Fault LEDs Cam handle 1225...

Страница 1229: ...it all the way into the chassis and then push the cam handle to the closed position making sure that the cam handle release latch clicks into its locked position 8 Reconnect the power cable and secur...

Страница 1230: ...g fan modules 6 Insert the fan module into the replacement chassis by aligning it with the opening and then sliding it into the chassis 7 Push firmly on the fan module cam handle so that it is seated...

Страница 1231: ...that when you reinstall the cable management device the cables are organized 2 Remove and set aside the cable management devices from the left and right sides of the controller module 3 Loosen the thu...

Страница 1232: ...the front of the chassis to the equipment rack or system cabinet using the screws you removed from the old chassis 7 If you have not already done so install the bezel Step 4 Install the controller Af...

Страница 1233: ...fully seated and then close the cam handle to the locked position Tighten the thumbscrew on the cam handle on back of the controller module Do not use excessive force when sliding the controller modu...

Страница 1234: ...step depends on your system configuration If your system is in Then A stand alone configuration a Exit Maintenance mode halt b Go to Completing the replacement process An HA pair with a second control...

Страница 1235: ...the interconnect test from one controller 6 Verify that no hardware problems resulted from the replacement of the chassis sldiag device status dev interconnect long state failed System level diagnosti...

Страница 1236: ...sconnect the power supplies c Verify that you have observed all of the considerations identified for running system level diagnostics that cables are securely connected and that hardware components ar...

Страница 1237: ...rviving cluster 5 Verify that the switchback operation has completed metrocluster show The switchback operation is still running when a cluster is in the waiting for switchback state cluster_B metrocl...

Страница 1238: ...ster configuration is the same as that in an HA pair No MetroCluster specific steps are required because the failure is restricted to an HA pair and storage failover commands can be used to provide no...

Страница 1239: ...inistration overview with the CLI Steps 1 If AutoSupport is enabled suppress automatic case creation by invoking an AutoSupport message system node autosupport invoke node type all message MAINT _numb...

Страница 1240: ...message MAINT 2h 2 Disable automatic giveback from the console of the healthy node storage failover modify node local auto giveback false 3 Take the impaired node to the LOADER prompt If the impaired...

Страница 1241: ...ain If you are unable to resolve the issue contact technical support 3 Resynchronize the data aggregates by running the metrocluster heal phase aggregates command from the surviving cluster controller...

Страница 1242: ...er mcc1A metrocluster operation show Operation heal root aggregates State successful Start Time 7 29 2016 20 54 41 End Time 7 29 2016 20 54 42 Errors 8 On the impaired controller module disconnect the...

Страница 1243: ...le 5 Loosen the thumbscrew on the cam handle on the controller module Thumbscrew Cam handle 6 Pull the cam handle downward and begin to slide the controller module out of the chassis Make sure that yo...

Страница 1244: ...e edges of the boot media with the socket housing and then gently push it into the socket 4 Check the boot media to make sure that it is seated squarely and completely in the socket If necessary remov...

Страница 1245: ...ng contents to the flash memory when you halt the system After the destage is complete the LED turns off If power is lost without a clean shutdown the NVMEM LED flashes until the destage is complete a...

Страница 1246: ...teps 1 Locate the DIMMs on your controller module 2 Note the orientation of the DIMM in the socket so that you can insert the DIMM in the replacement controller module in the proper orientation 3 Ejec...

Страница 1247: ...ps for the remaining DIMMs 7 Move the NVMEM battery to the replacement controller module 8 Align the tab or tabs on the battery holder with the notches in the controller module side and then gently pu...

Страница 1248: ...at the preceding step for the remaining PCIe cards in the old controller module 5 Open the new controller module side panel if necessary slide off the PCIe card filler plate as needed and carefully in...

Страница 1249: ...e heatsink The storage system comes with two slots available for the caching module and only one slot is occupied by default 2 Move the caching module to the new controller module and then align the e...

Страница 1250: ...the boot process which you can typically do at any time after prompted to do so However if the system updates the system firmware when it boots you must wait until after the update is complete before...

Страница 1251: ...when sliding the controller module into the chassis to avoid damaging the connectors The controller begins to boot as soon as it is seated in the chassis b If you have not already done so reinstall t...

Страница 1252: ...ss Ctrl C when prompted and then boot to Maintenance mode e From the boot menu select the option for Maintenance mode Important During the boot process you might see the following prompts A prompt war...

Страница 1253: ...te and time on the replacement node show date The date and time are given in GMT Step 2 Verify and set the HA state of the controller module You must verify the HA state of the controller module and i...

Страница 1254: ...gs During the boot process you can safely respond y to the prompts until the Maintenance mode prompt appears 3 Display and note the available devices on the controller module sldiag device show dev mb...

Страница 1255: ...ts that you want to run sldiag device modify dev dev_name selection only selection only disables all other tests that you do not want to run for the device d Run the selected tests sldiag device run d...

Страница 1256: ...nt to run for the device d Verify that the tests were modified sldiag device show e Repeat these substeps for each device that you want to run concurrently f Run diagnostics on all of the devices sldi...

Страница 1257: ...l of the considerations identified for running system level diagnostics that cables are securely connected and that hardware components are properly installed in the storage system d Reconnect the pow...

Страница 1258: ...go to the LOADER prompt halt 2 From the LOADER prompt on the replacement node boot the node entering y if you are prompted to override the system ID due to a system ID mismatch boot_ontap 3 Wait until...

Страница 1259: ...ration Guide for your version of ONTAP 9 b After the giveback has been completed confirm that the HA pair is healthy and that takeover is possible storage failover show The output from the storage fai...

Страница 1260: ...st enter Y when prompted to override the system ID due to a system ID mismatch 2 View the old system IDs from the healthy node metrocluster node show fields node systemid dr partner systemid In this e...

Страница 1261: ...n prompted to continue into advanced mode The advanced mode prompt appears b Verify that the coredumps are saved system node run node local node name partner savecore If the command output indicates t...

Страница 1262: ...on a From any node s prompt change to the advanced privilege level set privilege advanced You need to respond with y when prompted to continue into advanced mode and see the advanced mode prompt b Per...

Страница 1263: ...lity After replacing the controller module or NVRAM module for a storage system that you previously configured to use Storage or Volume Encryption you must perform additional steps to provide uninterr...

Страница 1264: ...applies to two node MetroCluster configurations Steps 1 Verify that all nodes are in the enabled state metrocluster node show cluster_B metrocluster node show DR Configuration DR Group Cluster Node St...

Страница 1265: ...support at NetApp Support 888 463 8277 North America 00 800 44 638277 Europe or 800 800 80 800 Asia Pacific if you need the RMA number or additional help with the replacement procedure Replace a DIMM...

Страница 1266: ...l C and then respond y when prompted System prompt or password prompt enter system password Take over or halt the impaired node For an HA pair take over the impaired node from the healthy node storage...

Страница 1267: ...lover takeover ofnode impaired_node_name When the impaired node shows Waiting for giveback press Ctrl C and then respond y Option 3 Controller is in a two node MetroCluster To shut down the impaired n...

Страница 1268: ...s successful If the healing is vetoed you have the option of reissuing the metrocluster heal command with the override vetoes parameter If you use this optional parameter the system overrides any soft...

Страница 1269: ...ed controller module disconnect the power supplies Step 2 Open the controller module To access components inside the controller you must first remove the controller module from the system and then rem...

Страница 1270: ...is located on the back of the controller module Look for the following icon 2 If the NVMEM LED is not flashing there is no content in the NVMEM you can skip the following steps and proceed to the nex...

Страница 1271: ...e NVMEM LED on the controller module 5 Locate the DIMMs on your controller module Each system memory DIMM has an LED located on the board next to each DIMM slot The LED for the faulty blinks every two...

Страница 1272: ...he notch among the pins on the DIMM should line up with the tab in the socket 9 Make sure that the DIMM ejector tabs on the connector are in the open position and then insert the DIMM squarely into th...

Страница 1273: ...fully seated in the chassis Be prepared to interrupt the boot process a With the cam handle in the open position firmly push the controller module in until it meets the midplane and is fully seated an...

Страница 1274: ...ware problems resulted from the replacement of the DIMMs sldiag device status dev mem long state failed System level diagnostics returns you to the prompt if there are no test failures or lists the fu...

Страница 1275: ...ified for running system level diagnostics that cables are securely connected and that hardware components are properly installed in the storage system d Boot the controller module you are servicing i...

Страница 1276: ...hronization is complete on all SVMs metrocluster vserver show 3 Verify that any automatic LIF migrations being performed by the healing operations were completed successfully metrocluster check lif sh...

Страница 1277: ...th the replacement procedure Swap out a fan FAS8200 To swap out a fan module without interrupting service you must perform a specific sequence of tasks You must replace the fan module within two minut...

Страница 1278: ...ule aside 7 Insert the replacement fan module into the chassis by aligning it with the opening and then sliding it into the chassis 8 Push firmly on the fan module cam handle so that it is seated all...

Страница 1279: ...determine the status of the node and if necessary take over the node so that the healthy node continues to serve data from the impaired node storage About this task If you have a cluster with more tha...

Страница 1280: ...gibility and health you must correct the issue before shutting down the impaired node see the Administration overview with the CLI If you have a MetroCluster configuration you must have confirmed that...

Страница 1281: ...he CLI You must leave the power supplies turned on at the end of this procedure to provide power to the healthy node Steps 1 Check the MetroCluster status to determine whether the impaired node has au...

Страница 1282: ...k the state of the aggregates by using the storage aggregate show command controller_A_1 storage aggregate show Aggregate Size Available Used State Vols Nodes RAID Status aggr_b2 227 1GB 227 1GB 0 onl...

Страница 1283: ...ller module 1 If you are not already grounded properly ground yourself 2 Loosen the hook and loop strap binding the cables to the cable management device and then unplug the system cables and SFPs if...

Страница 1284: ...tion go to the next step If your system is in a stand alone configuration cleanly shut down the controller module and then check the NVRAM LED identified by the NV icon The NVRAM LED blinks while dest...

Страница 1285: ...s on the battery holder with the notches in the controller module side and then gently push down on the battery housing until the battery housing clicks into place 6 Close the CPU air duct Make sure t...

Страница 1286: ...so reinstall the cable management device d Bind the cables to the cable management device with the hook and loop strap e As each node starts the booting press Ctrl C to interrupt the boot process whe...

Страница 1287: ...ailures a Clear the status logs sldiag device clearstatus b Verify that the log was cleared sldiag device status The following default response is displayed SLDIAG No log messages are present c Exit M...

Страница 1288: ...y pressing Ctrl C when prompted to get to the Boot menu If you have two controller modules in the chassis fully seat the controller module you are servicing in the chassis The controller module boots...

Страница 1289: ...back command from any node in the surviving cluster 5 Verify that the switchback operation has completed metrocluster show The switchback operation is still running when a cluster is in the waiting fo...

Страница 1290: ...must determine the status of the node and if necessary take over the node so that the healthy node continues to serve data from the impaired node storage About this task If you have a cluster with mo...

Страница 1291: ...gibility and health you must correct the issue before shutting down the impaired node see the Administration overview with the CLI If you have a MetroCluster configuration you must have confirmed that...

Страница 1292: ...he CLI You must leave the power supplies turned on at the end of this procedure to provide power to the healthy node Steps 1 Check the MetroCluster status to determine whether the impaired node has au...

Страница 1293: ...k the state of the aggregates by using the storage aggregate show command controller_A_1 storage aggregate show Aggregate Size Available Used State Vols Nodes RAID Status aggr_b2 227 1GB 227 1GB 0 onl...

Страница 1294: ...ller module 1 If you are not already grounded properly ground yourself 2 Loosen the hook and loop strap binding the cables to the cable management device and then unplug the system cables and SFPs if...

Страница 1295: ...port the bottom of the controller module as you slide it out of the chassis Step 3 Replace a PCIe card To replace a PCIe card locate it within the controller and follow the specific sequence of steps...

Страница 1296: ...the system Do not completely insert the controller module in the chassis until instructed to do so 2 Recable the system as needed If you removed the media converters QSFPs or SFPs remember to reinsta...

Страница 1297: ...s convert these ports to 10 GbE connections by using the nicadmin convert command from Maintenance mode Be sure to exit Maintenance mode after completing the conversion 5 Return the node to normal ope...

Страница 1298: ...rviving cluster 5 Verify that the switchback operation has completed metrocluster show The switchback operation is still running when a cluster is in the waiting for switchback state cluster_B metrocl...

Страница 1299: ...ing one power supply at a time It is a best practice to replace the power supply within two minutes of removing it from the chassis The system continues to function but ONTAP sends messages to the con...

Страница 1300: ...Power supply Cam handle release latch Power and Fault LEDs Cam handle 1297...

Страница 1301: ...able retainer Once power is restored to the power supply the status LED should be green 1 Turn on the power to the new power supply and then verify the operation of the power supply activity LEDs The...

Страница 1302: ...ailover modify node local auto giveback false 3 Take the impaired node to the LOADER prompt If the impaired node is displaying Then The LOADER prompt Go to the next step Waiting for giveback Press Ctr...

Страница 1303: ...rd prompt enter system password Take over or halt the impaired node For an HA pair take over the impaired node from the healthy node storage failover takeover ofnode impaired_node_name When the impair...

Страница 1304: ...b succeeded Heal Aggregates is successful If the healing is vetoed you have the option of reissuing the metrocluster heal command with the override vetoes parameter If you use this optional parameter...

Страница 1305: ...ed controller module disconnect the power supplies Step 2 Open the controller module To access components inside the controller you must first remove the controller module from the system and then rem...

Страница 1306: ...sure that you support the bottom of the controller module as you slide it out of the chassis Step 3 Replace the RTC Battery To replace the RTC battery locate them inside the controller and follow the...

Страница 1307: ...pping bag 5 Locate the empty battery holder in the controller module 6 Note the polarity of the RTC battery and then insert it into the holder by tilting the battery at an angle and pushing down 7 Vis...

Страница 1308: ...he hook and loop strap d Reconnect the power cables to the power supplies and to the power sources and then turn on the power to start the boot process e Halt the controller at the LOADER prompt 6 Res...

Страница 1309: ...ing performed by the healing operations were completed successfully metrocluster check lif show 4 Perform the switchback by using the metrocluster switchback command from any node in the surviving clu...

Страница 1310: ...or SnapVault configurations Step 6 Return the failed part to NetApp After you replace the part you can return the failed part to NetApp as described in the RMA instructions shipped with the kit Contac...

Страница 1311: ...a typical installation of your system from racking and cabling through initial system bring up Use this guide if you are familiar with installing NetApp systems Access the Installation and Setup Instr...

Страница 1312: ...of ONTAP for more information about this system NetApp Hardware Universe Find the Release Notes for your version of ONTAP 9 You need to provide the following at your site Rack space for the storage s...

Страница 1313: ...dependent X6585 R6 112 00291 3m X6562 R6 112 00196 5m Management network Micro USB console cable Not applicable Console connection used during software setup if laptop or console does not support net...

Страница 1314: ...itchless cluster The optional data ports optional NIC cards and management ports on the controller modules are connected to switches The cluster interconnect and HA ports are cabled on both controller...

Страница 1315: ...ing instructions Option 2 Cable a switched cluster The optional data ports optional NIC cards mezzanine cards and management ports on the controller modules are connected to switches The cluster inter...

Страница 1316: ...s to drive shelves for drive shelf cabling instructions Step 4 Cable controllers to drive shelves Option 1 Cable the controllers to SAS drive shelves You must cable each controller to the IOM modules...

Страница 1317: ...Complete system setup and configuration to complete system setup and configuration Step 5 Complete system setup and configuration You can complete the system setup and configuration using cluster disc...

Страница 1318: ...op has network discovery enabled See your laptop s online help for more information 4 Use the following animation to connect your laptop to the Management switch Connecting your laptop to the Manageme...

Страница 1319: ...your laptop or console a Set the console port on the laptop or console to 115 200 baud with N 8 1 See your laptop or console s online help for how to configure the console port b Connect the console c...

Страница 1320: ...Log in to your existing account or create an account NetApp Support Registration b Register your system NetApp Product Registration c Download Active IQ Config Advisor NetApp Downloads Config Advisor...

Страница 1321: ...ligibility and health you must correct the issue before shutting down the impaired node see the NetApp Encryption overview with the CLI Steps 1 Check the status of the impaired node If the impaired no...

Страница 1322: ...s external and the Restored column displays yes it s safe to shut down the impaired node If the Key Manager type displays onboard and the Restored column displays yes you need to complete some additio...

Страница 1323: ...t need to manually recover OKM g Return to admin mode set priv admin h You can safely shutdown the node Verify NSE configuration 1 Display the key IDs of the authentication keys that are stored on the...

Страница 1324: ...port mysupport netapp com b Verify the Restored column shows yes for all authentication keys security key manager key query c Verify that the Key Manager type shows onboard manually backup the OKM inf...

Страница 1325: ...data from the impaired node storage If you have a cluster with more than two nodes it must be in quorum If the cluster is not in quorum or a healthy node shows false for eligibility and health you mu...

Страница 1326: ...the Returning SEDs to unprotected mode section of Administration overview with the CLI You must leave the power supplies turned on at the end of this procedure to provide power to the healthy node Ste...

Страница 1327: ...k the state of the aggregates by using the storage aggregate show command controller_A_1 storage aggregate show Aggregate Size Available Used State Vols Nodes RAID Status aggr_b2 227 1GB 227 1GB 0 onl...

Страница 1328: ...nimation illustration or the written steps to remove the controller module from the chassis Removing the controller module Steps 1 If you are not already grounded properly ground yourself 2 Release th...

Страница 1329: ...ontroller module and then follow the directions to replace it Before you begin Although the contents of the boot media is encrypted it is a best practice to erase the contents of the boot media before...

Страница 1330: ...the locking tabs on the sides of the air duct in toward the middle of the controller module b Slide the air duct toward the back of the controller module and then rotate it upward to its completely o...

Страница 1331: ...gently push it into the socket 4 Check the boot media to make sure that it is seated squarely and completely in the socket If necessary remove the boot media and reseat it into the socket 5 Lock the b...

Страница 1332: ...drive a Download the service image to your work space on your laptop b Unzip the service image If you are extracting the contents using Windows do not use WinZip to extract the netboot image Use anot...

Страница 1333: ...Ctrl C select the option to boot to Maintenance mode and then halt the node to boot to LOADER 9 Although the environment variables and bootargs are retained you should check that all required boot en...

Страница 1334: ...mage from the USB drive restore the file system and verify the environmental variables This procedure applies to systems that are not in a two node MetroCluster configuration Steps 1 From the LOADER p...

Страница 1335: ...store OKM NSE and NVE as needed If your system does not have onboard keymanager NSE or NVE configured complete the steps in this section 6 From the LOADER prompt enter the boot_ontap command If you se...

Страница 1336: ...trl C for Boot Menu message and when the Boot Menu is displayed select option 6 5 Verify that the environmental variables are set as expected a Take the node to the LOADER prompt b Check the environme...

Страница 1337: ...rviving cluster 5 Verify that the switchback operation has completed metrocluster show The switchback operation is still running when a cluster is in the waiting for switchback state cluster_B metrocl...

Страница 1338: ...to the target node 2 Use the boot_ontap command at the LOADER prompt to boot the node 3 Check the console output If the console displays Then The LOADER prompt Boot the node to the boot menu boot_onta...

Страница 1339: ...with the storage failover show command 10 Giveback only the CFO aggregates with the storage failover giveback fromnode local only cfo aggregates true command If the command fails because of a failed...

Страница 1340: ...the net int revert command 17 Move the console cable to the target node and run the version v command to check the ONTAP versions 18 Restore automatic giveback if you disabled it by using the storage...

Страница 1341: ...anagement servers If the Restored column yes true you are done and can proceed to complete the replacement process If the Key Manager type external and the Restored column anything other than yes true...

Страница 1342: ...issue before shutting down the impaired node ONTAP 9 System Administration Reference You might want to erase the contents of your caching module before replacing it Steps 1 Although data on the cachin...

Страница 1343: ...false for eligibility and health you must correct the issue before shutting down the impaired node see the Administration overview with the CLI If you have a MetroCluster configuration you must have c...

Страница 1344: ...he CLI You must leave the power supplies turned on at the end of this procedure to provide power to the healthy node Steps 1 Check the MetroCluster status to determine whether the impaired node has au...

Страница 1345: ...k the state of the aggregates by using the storage aggregate show command controller_A_1 storage aggregate show Aggregate Size Available Used State Vols Nodes RAID Status aggr_b2 227 1GB 227 1GB 0 onl...

Страница 1346: ...on or the written steps to remove the controller module from the chassis Removing the controller module Steps 1 If you are not already grounded properly ground yourself 2 Release the power cable retai...

Страница 1347: ...he FRU map on the controller module for the location of the Flash Cache Your storage system must meet certain criteria depending on your situation It must have the appropriate operating system for the...

Страница 1348: ...led caching module s LED is lit a Press the blue release tab The caching module end rises clear of the release tab b Rotate the caching module up and slide it out of the socket 4 Install the replaceme...

Страница 1349: ...e in the chassis until instructed to do so 3 Cable the management and console ports only so that you can access the system to perform the tasks in the following sections You will connect the rest of t...

Страница 1350: ...art diagnostics All commands in the diagnostic procedures are issued from the node where the component is being replaced Steps 1 If the node to be serviced is not at the LOADER prompt reboot the node...

Страница 1351: ...local disk pools This task only applies to two node MetroCluster configurations Steps 1 Verify that all nodes are in the enabled state metrocluster node show cluster_B metrocluster node show DR Config...

Страница 1352: ...u can return the failed part to NetApp as described in the RMA instructions shipped with the kit Contact technical support at NetApp Support 888 463 8277 North America 00 800 44 638277 Europe or 800 8...

Страница 1353: ...rm the halt system node halt node node_name The confirmation message looks like the following Warning Rebooting or halting node node_name in an HA enabled cluster may result in client disruption or da...

Страница 1354: ...er you attempted switchover with the metrocluster switchover command and the switchover was vetoed Review the veto messages and if possible resolve the issue and try again If you are unable to resolve...

Страница 1355: ...nation cluster mcc1A metrocluster operation show Operation heal root aggregates State successful Start Time 7 29 2016 20 54 41 End Time 7 29 2016 20 54 42 Errors 8 On the impaired controller module di...

Страница 1356: ...ard The fan module moves a little bit away from the chassis 4 Pull the fan module straight out from the chassis making sure that you support it with your free hand so that it does not swing out of the...

Страница 1357: ...e with the opening in the chassis and then gently push the controller module halfway into the system Do not completely insert the controller module in the chassis until instructed to do so 2 Recable t...

Страница 1358: ...state should be the same for all components 2 If the displayed system state for the chassis does not match your system configuration a Set the HA state for the chassis ha config modify chassis HA sta...

Страница 1359: ...ync source storage virtual machines SVMs on the formerly impaired site now active and serving data from the local disk pools This task only applies to two node MetroCluster configurations Steps 1 Veri...

Страница 1360: ...r or additional help with the replacement procedure Controller Replace the controller module FAS8300 and FAS8700 You must review the prerequisites for the replacement procedure and select the correct...

Страница 1361: ...down the impaired node you must determine the status of the node and if necessary take over the node so that the healthy node continues to serve data from the impaired node storage If you have a clus...

Страница 1362: ...st have confirmed that the MetroCluster Configuration State is configured and that the nodes are in an enabled and normal state metrocluster node show Steps 1 If AutoSupport is enabled suppress automa...

Страница 1363: ...d node Then Has automatically switched over Proceed to the next step Has not automatically switched over Perform a planned switchover operation from the healthy node metrocluster switchover Has not au...

Страница 1364: ...the healing is vetoed you have the option of reissuing the metrocluster heal command with the override vetoes parameter If you use this optional parameter the system overrides any soft vetoes that pre...

Страница 1365: ...g the cables to the cable management device and then unplug the system cables and SFPs if needed from the controller module keeping track of where the cables were connected Leave the cables in the cab...

Страница 1366: ...ler module and then rotate it upward to its completely open position c Rotate the riser locking latch on the left side of riser 1 up and toward air duct lift the riser up and then set it aside d Repea...

Страница 1367: ...ule until the locking tab clicks into place The power supplies will only properly engage with the internal connector and lock in place one way To avoid damaging the internal connector do not use exces...

Страница 1368: ...e blue locking tab marked PUSH and then lift the battery out of the holder and controller module 3 Move the battery to the replacement controller module 4 Align the battery module with the opening for...

Страница 1369: ...sing and then gently push it into the socket 3 Check the boot media to make sure that it is seated squarely and completely in the socket If necessary remove the boot media and reseat it into the socke...

Страница 1370: ...ns illustrations or the written steps to move the PCIe risers and mezzanine card from the impaired controller module to the replacement controller module Moving PCIe riser 1 and 2 left and middle rise...

Страница 1371: ...er squarely into the socket on the motherboard and then rotate the latch down flush with the sheet metal on the riser e Repeat this step for riser number 2 2 Remove riser number 3 remove the mezzanine...

Страница 1372: ...les to the new controller module Moving the caching modules 1 If you are not already grounded properly ground yourself 2 Move the caching modules from the impaired controller module to the replacement...

Страница 1373: ...ed controller module to the replacement controller module You must have the new controller module ready so that you can move the DIMMs directly from the impaired controller module to the corresponding...

Страница 1374: ...e c Make sure that the DIMM ejector tabs on the DIMM socket are in the open position and then insert the DIMM squarely into the socket The DIMMs fit tightly in the socket but should go in easily If no...

Страница 1375: ...e power supply to the power source b Using the locking latches firmly push the controller module into the chassis until the locking latches begin to rise Do not use excessive force when sliding the co...

Страница 1376: ...It is important that you apply the commands in the steps on the correct systems The replacement node is the new node that replaced the impaired node as part of this procedure The healthy node is the...

Страница 1377: ...e to be serviced is not at the LOADER prompt reboot the node system node halt node node_name After you issue the command you should wait until the system stops at the LOADER prompt 2 At the LOADER pro...

Страница 1378: ...the end of the procedure In a stand alone system you must manually reassign the ID to the disks You must use the correct procedure for your configuration Controller redundancy Then use this procedure...

Страница 1379: ...re issuing the giveback You can enter the following command to monitor the progress of the savecore command system node run node local node name partner savecore s d Return to the admin privilege leve...

Страница 1380: ...t this task This procedure applies only to systems in a two node MetroCluster configuration running ONTAP You must be sure to issue the commands in this procedure on the correct node The impaired node...

Страница 1381: ...reassign s old system ID In the case of the preceding example the command is disk reassign s 118073209 You can respond Y when prompted to continue 5 Verify that the disks or FlexArray LUNs were assign...

Страница 1382: ...e show fields configuration state node1_siteA metrocluster node show fields configuration state dr group id cluster node configuration state 1 node1_siteA node1mcc 001 configured 1 node1_siteA node1mc...

Страница 1383: ...e licenses keys must be in the 28 character format You have a 90 day grace period in which to install the license keys After the grace period all old licenses are invalidated After a valid license key...

Страница 1384: ...d as false revert them to their home ports network interface revert 2 Register the system serial number with NetApp Support If AutoSupport is enabled send an AutoSupport message to register the serial...

Страница 1385: ...rviving cluster 5 Verify that the switchback operation has completed metrocluster show The switchback operation is still running when a cluster is in the waiting for switchback state cluster_B metrocl...

Страница 1386: ...ng different procedures depending on the storage system hardware configuration Option 1 Most configurations To shut down the impaired node you must determine the status of the node and if necessary ta...

Страница 1387: ...not in quorum or a healthy node shows false for eligibility and health you must correct the issue before shutting down the impaired node see the Administration overview with the CLI If you have a Met...

Страница 1388: ...he CLI You must leave the power supplies turned on at the end of this procedure to provide power to the healthy node Steps 1 Check the MetroCluster status to determine whether the impaired node has au...

Страница 1389: ...k the state of the aggregates by using the storage aggregate show command controller_A_1 storage aggregate show Aggregate Size Available Used State Vols Nodes RAID Status aggr_b2 227 1GB 227 1GB 0 onl...

Страница 1390: ...on or the written steps to remove the controller module from the chassis Removing the controller module Steps 1 If you are not already grounded properly ground yourself 2 Release the power cable retai...

Страница 1391: ...ut of the chassis 7 Place the controller module on a stable flat surface Step 3 Replace system DIMMs Replacing a system DIMM involves identifying the target DIMM through the associated error message l...

Страница 1392: ...n slots 2 4 7 9 13 15 18 and 20 The NVDIMM is located in slot 11 Steps 1 Open the air duct a Press the locking tabs on the sides of the air duct in toward the middle of the controller module b Slide t...

Страница 1393: ...e DIMM squarely into the slot The DIMM fits tightly in the slot but should go in easily If not realign the DIMM with the slot and reinsert it Visually inspect the DIMM to verify that it is evenly alig...

Страница 1394: ...tating the locking latches upward tilting them so that they clear the locking pins gently push the controller all the way in and then lower the locking latches into the locked position The controller...

Страница 1395: ...r module and then reenable automatic giveback Steps 1 Recable the system as needed If you removed the media converters QSFPs or SFPs remember to reinstall them if you are using fiber optic cables 2 Re...

Страница 1396: ...rviving cluster 5 Verify that the switchback operation has completed metrocluster show The switchback operation is still running when a cluster is in the waiting for switchback state cluster_B metrocl...

Страница 1397: ...ber or additional help with the replacement procedure Hot swap a fan module FAS8300 and FAS8700 To swap out a fan module without interrupting service you must perform a specific sequence of tasks You...

Страница 1398: ...n the fan module is completely seated 9 Swing the cam handle up to its closed position making sure that the cam handle release latch clicks into the locked position The Attention LED should not be lit...

Страница 1399: ...ailover modify node local auto giveback false 3 Take the impaired node to the LOADER prompt If the impaired node is displaying Then The LOADER prompt Go to the next step Waiting for giveback Press Ctr...

Страница 1400: ...rd prompt enter system password Take over or halt the impaired node For an HA pair take over the impaired node from the healthy node storage failover takeover ofnode impaired_node_name When the impair...

Страница 1401: ...b succeeded Heal Aggregates is successful If the healing is vetoed you have the option of reissuing the metrocluster heal command with the override vetoes parameter If you use this optional parameter...

Страница 1402: ...e by using the metrocluster operation show command on the destination cluster mcc1A metrocluster operation show Operation heal root aggregates State successful Start Time 7 29 2016 20 54 41 End Time 7...

Страница 1403: ...rt the bottom of the controller module as you slide it out of the chassis 7 Place the controller module on a stable flat surface Step 3 Replace the NVDIMM To replace the NVDIMM you must locate it in t...

Страница 1404: ...M ejector tabs on either side of the NVDIMM and then slide the NVDIMM out of the socket and set it aside Carefully hold the NVDIMM by the edges to avoid pressure on the components on the NVDIMM circui...

Страница 1405: ...have replaced the component in the controller module you must re install the controller module into the chassis and then boot it to Maintenance mode You can use the following animation illustration or...

Страница 1406: ...mal boot process and boot to LOADER by pressing Ctrl C If your system stops at the boot menu select the option to boot to LOADER f At the LOADER prompt enter bye to reinitialize the PCIe cards and oth...

Страница 1407: ...as disabled reenable it storage failover modify node local auto giveback true Step 7 Switch back aggregates in a two node MetroCluster configuration After you have completed the FRU replacement in a t...

Страница 1408: ...e Mode Local cluster_B configured normal Remote cluster_A configured normal If a switchback is taking a long time to finish you can check on the status of in progress baselines by using the metroclust...

Страница 1409: ...message MAINT number_of_hours_downh The following AutoSupport message suppresses automatic case creation for two hours cluster1 system node autosupport invoke node type all message MAINT 2h 2 Disable...

Страница 1410: ...console of the healthy node storage failover modify node local auto giveback false 3 Take the impaired node to the LOADER prompt If the impaired node is displaying Then The LOADER prompt Go to the nex...

Страница 1411: ...If you are unable to resolve the issue contact technical support 3 Resynchronize the data aggregates by running the metrocluster heal phase aggregates command from the surviving cluster controller_A_...

Страница 1412: ...meter the system overrides any soft vetoes that prevent the healing operation 7 Verify that the heal operation is complete by using the metrocluster operation show command on the destination cluster m...

Страница 1413: ...set it aside 5 Press down on both of the locking latches and then rotate both latches downward at the same time The controller module moves slightly out of the chassis 6 Slide the controller module o...

Страница 1414: ...battery in the controller module 3 Locate the battery plug and squeeze the clip on the face of the battery plug to release the plug from the socket and then unplug the battery cable from the socket 4...

Страница 1415: ...e in the chassis until instructed to do so 3 Cable the management and console ports only so that you can access the system to perform the tasks in the following sections You will connect the rest of t...

Страница 1416: ...nostic procedures are issued from the node where the component is being replaced Steps 1 If the node to be serviced is not at the LOADER prompt reboot the node system node halt node node_name After yo...

Страница 1417: ...oCluster configurations Steps 1 Verify that all nodes are in the enabled state metrocluster node show cluster_B metrocluster node show DR Configuration DR Group Cluster Node State Mirroring Mode 1 clu...

Страница 1418: ...pp Support 888 463 8277 North America 00 800 44 638277 Europe or 800 800 80 800 Asia Pacific if you need the RMA number or additional help with the replacement procedure Replace a PCIe or mezzanine ca...

Страница 1419: ...sword Take over or halt the impaired node For an HA pair take over the impaired node from the healthy node storage failover takeover ofnode impaired_node_name When the impaired node shows Waiting for...

Страница 1420: ...ng for giveback press Ctrl C and then respond y Option 3 Controller is in a two node MetroCluster To shut down the impaired node you must determine the status of the node and if necessary switch over...

Страница 1421: ...s successful If the healing is vetoed you have the option of reissuing the metrocluster heal command with the override vetoes parameter If you use this optional parameter the system overrides any soft...

Страница 1422: ...using the metrocluster operation show command on the destination cluster mcc1A metrocluster operation show Operation heal root aggregates State successful Start Time 7 29 2016 20 54 41 End Time 7 29 2...

Страница 1423: ...ntroller module and set it aside 5 Press down on both of the locking latches and then rotate both latches downward at the same time The controller module moves slightly out of the chassis 6 Slide the...

Страница 1424: ...locking bracket on the side of the PCIe riser and then rotate it to the open position c For risers 2 and 3 only swing the side panel up d Remove the PCIe card from the riser by gently pushing up on t...

Страница 1425: ...access the mezzanine card replace the mezzanine card and then reinstall riser number 3 See the FRU map on the controller module for more information You can use the following animation illustration o...

Страница 1426: ...3 Reinstall the riser a Align the riser with the pins to the side of the riser socket lower the riser down on the pins b Push the riser squarely into the socket on the motherboard c Rotate the latch d...

Страница 1427: ...ting them so that they clear the locking pins gently push the controller all the way in and then lower the locking latches into the locked position d If you have not already done so reinstall the cabl...

Страница 1428: ...back command from any node in the surviving cluster 5 Verify that the switchback operation has completed metrocluster show The switchback operation is still running when a cluster is in the waiting fo...

Страница 1429: ...cal support at NetApp Support 888 463 8277 North America 00 800 44 638277 Europe or 800 800 80 800 Asia Pacific if you need the RMA number or additional help with the replacement procedure Replace a p...

Страница 1430: ...r supply from the chassis c Using both hands pull the power supply out of the chassis and then set it aside 5 Using both hands support and align the edges of the power supply with the opening in the c...

Страница 1431: ...ired controller using different procedures depending on the storage system hardware configuration Option 1 Most configurations To shut down the impaired node you must determine the status of the node...

Страница 1432: ...healthy node shows false for eligibility and health you must correct the issue before shutting down the impaired node see the Administration overview with the CLI If you have a MetroCluster configura...

Страница 1433: ...he CLI You must leave the power supplies turned on at the end of this procedure to provide power to the healthy node Steps 1 Check the MetroCluster status to determine whether the impaired node has au...

Страница 1434: ...k the state of the aggregates by using the storage aggregate show command controller_A_1 storage aggregate show Aggregate Size Available Used State Vols Nodes RAID Status aggr_b2 227 1GB 227 1GB 0 onl...

Страница 1435: ...on or the written steps to remove the controller module from the chassis Removing the controller module Steps 1 If you are not already grounded properly ground yourself 2 Release the power cable retai...

Страница 1436: ...he controller module as you slide it out of the chassis 7 Place the controller module on a stable flat surface Step 3 Replace the RTC battery You need to locate the RTC battery inside the controller m...

Страница 1437: ...ign near the holder tells you how the battery should be positioned c Remove the replacement battery from the antistatic shipping bag d Note the polarity of the RTC battery and then insert it into the...

Страница 1438: ...repared to interrupt the boot process b Fully seat the controller module in the chassis by rotating the locking latches upward tilting them so that they clear the locking pins gently push the controll...

Страница 1439: ...figured enabled heal roots completed cluster_B controller_B_1 configured enabled waiting for switchback recovery 2 entries were displayed 2 Verify that resynchronization is complete on all SVMs metroc...

Страница 1440: ...lication resync status show command 6 Reestablish any SnapMirror or SnapVault configurations Step 6 Return the failed part to NetApp After you replace the part you can return the failed part to NetApp...

Страница 1441: ...e applicable field replaceable unit FRU flyer This guide does not provide detailed definitions of specific commands subcommands tests or conditions Once the command is entered the tests run in the bac...

Страница 1442: ...together due to an internal switch connection In systems with e0M and e0P ports the most efficient pairings are e0M with e0a and e0P with e0b If there are a number of network interface ports on the s...

Страница 1443: ...s used in syntax help are as follows keyword Specifies the name of a command or an option that must be entered as shown less than greater than symbols Specify that you must replace the variable identi...

Страница 1444: ...system level diagnostics 3 View the version of system level diagnostics present on your storage system by entering the following command sldiag version show The version is displayed in the format Syst...

Страница 1445: ...s Your storage system provides the following output while the tests are still running There are still test s being processed After all the tests are complete the following response appears by default...

Страница 1446: ...35309 Started adapter interrupt test Adapter interrupt test OK Started adapter reset test Adapter reset OK Started Adapter Get Connection State Test Connection State 5 Loop on FC Adapter 0b is OPEN St...

Страница 1447: ...down and disconnect the power supplies c Verify that you have observed all the considerations identified for running system level diagnostics that cables are securely connected and that hardware compo...

Страница 1448: ...s of the failures is displayed in a test run without the appropriate hardware sldiag device status long state failed TEST START DEVTYPE nvram_ib NAME external loopback test START DATE Sat Jan 3 23 10...

Страница 1449: ...on State 5 Loop on FC Adapter 0b is OPEN Started adapter Retry LIP test Adapter Retry LIP OK ERROR failed to init adaptor port for IOCTL call ioctl_status class_type 0x1 ioctl_status subclass 0x3 ioct...

Страница 1450: ...he power supplies c Verify that you have observed all the considerations identified for running system level diagnostics that cables are securely connected and that hardware components are properly in...

Страница 1451: ...atus of the failures is displayed in a test run without the appropriate hardware sldiag device status long state failed TEST START DEVTYPE nvram_ib NAME external loopback test START DATE Sat Jan 3 23...

Страница 1452: ...on State 5 Loop on FC Adapter 0b is OPEN Started adapter Retry LIP test Adapter Retry LIP OK ERROR failed to init adaptor port for IOCTL call ioctl_status class_type 0x1 ioctl_status subclass 0x3 ioct...

Страница 1453: ...d halt d Enter the following command at the Loader prompt to boot the storage system boot_ontap You have completed system level diagnostics Resulted in some test failures Determine the cause of the pr...

Страница 1454: ...ng substeps 1 and 2 e Repeat Steps 1 through 5 of Running slow system response diagnostics If the failures persist after repeating the steps you need to replace the hardware Run hardware installation...

Страница 1455: ...ifies that all the motherboard devices are to be tested slot slotnum specifies that a device in a specific slot number is to be tested name device specifies a given device class and type 4 View the st...

Страница 1456: ...d adapter interrupt test Adapter interrupt test OK Started adapter reset test Adapter reset OK Started Adapter Get Connection State Test Connection State 5 Loop on FC Adapter 0b is OPEN Started adapte...

Страница 1457: ...cause of the problem a Exit Maintenance mode by entering the following command halt b Perform a clean shutdown and disconnect the power supplies c Verify that you have observed all the considerations...

Страница 1458: ...annel Virtual Interface not connected to a Fibre Channel network interconnect or nvram ib is the high availability interface mem is system memory nic is a Network Interface Card not connected to a net...

Страница 1459: ...adapter info Adapter get adapter info OK Adapter fc_data_link_rate 1Gib Adapter name QLogic 2532 Adapter firmware rev 4 5 2 Adapter hardware rev 2 Started adapter get WWN string test Adapter get WWN...

Страница 1460: ...e same test failures Technical support might recommend modifying the default settings on some of the tests to help identify the problem a Modify the selection state of a specific device or type of dev...

Страница 1461: ...lt response is displayed SLDIAG No log messages are present c Exit Maintenance mode by entering the following command halt d Enter the following command at the Loader prompt to boot the storage system...

Страница 1462: ...Installing SuperRail to round hole four post rack 1459...

Страница 1463: ...kit installation instructions AFF A700 and FAS9000 There are two two post support rail kits that can be used with the FAS9000 and AFF A700 systems One kit allows you to flush mount your system in the...

Страница 1464: ...the other kit allows you to mid mount your system in the two post rack Install the two post mid mount rail kit Install the two post flush mount rail kit 1461...

Страница 1465: ...to install cabinet System cabinet features The system cabinet consists of side panels front and rear doors an optional bolt down kit an optional interconnect kit PDUs for your equipment and an integr...

Страница 1466: ...f the rear door and the frame Cable management Cable management hook and loop strapping is attached to the frame of the system cabinet at equal intervals Support rails The number of support rails you...

Страница 1467: ...l kit from other system cabinets because they are not designed for use in the 42U 1280 mm system cabinet A left and right support rail Two screws per rail for securing the rail to the system cabinet f...

Страница 1468: ...d to unpack and install your system cabinet Dimensions U S Metric Shipping ramp length 80 in 203 2 cm Clearance beyond the ramp for cabinet mobility 72 in 182 9 cm Shipping pallet depth 59 in 149 9 cm...

Страница 1469: ...system cabinet The following illustrations show top and bottom views of the system cabinet and identify the openings through which you can run cable bundles from the floor of your data center into th...

Страница 1470: ...EMA or IEC The most current information for PDUs supported in your system cabinet is listed in the Hardware Universe hwu netapp com Unpack the system cabinet You must remove the packing material that...

Страница 1471: ...system cabinets can be connected together by using the optional interconnect kit and they can be anchored to the data center floor by using the optional bolt down kit Install the cabinet interconnect...

Страница 1472: ...s recommended reinstall the side panels that were removed during unpacking a Lift the side panel tilting it about 15 degrees away from the system cabinet bottom and then hang it over the lip at the to...

Страница 1473: ...illustration for reference to unplug the power to the illuminated bezel Illuminated bezel circuit board and cable Back panel and thumbscrews c Use the following illustration for reference to remove t...

Страница 1474: ...he rear door whose hinges are on the edge where the cabinets meet a Unlock and open the rear door that you are removing b Lift the top hinge pin until it clears the bottom of the hinge c Gently tip th...

Страница 1475: ...four leveling feet at the bottom of the system cabinets 6 Install the interconnect brackets Use the following illustration for reference if you are installing the interconnect brackets with the syste...

Страница 1476: ...bracket Use the following illustration for reference if you are installing the interconnect brackets with the system cabinet side panels off 7 Repeat the process for any remaining system cabinets 8 T...

Страница 1477: ...floor anchor point on the bracket 2 Mark the anchoring points where the rear bolt down brackets will be anchored to the floor and then drill the holes for the brackets Be sure to use the appropriate...

Страница 1478: ...s task applies to all controller and disk shelves except the DS212C and the DE212C disk shelves Use the instructions in the rail kit flyer applicable to those two disk shelves Installing a DE212C or D...

Страница 1479: ...ipment The storage controllers should be in the middle of the system cabinet The disk shelves should be above and below the storage controllers Any switches should be at the very top of the system cab...

Страница 1480: ...ower cables through an opening in the system cabinet Use one of the following openings The top of the system cabinet Between the rear door bottom and frame of the system cabinet Through the floor open...

Страница 1481: ...unting screws from the old PDU 7 Secure the bottom of the PDU to the system cabinet frame and then tighten all of the mounting screws 8 Verify that all of the power switches or circuit breakers are in...

Страница 1482: ...system cabinet door Use the following illustration along with the following steps 1 Unlock and open the system cabinet front door 2 Loosen the captive screws on the badge back panel on the inside of t...

Страница 1483: ...de 6 Unscrew the grounding lug assembly from the system cabinet door and set it aside 7 Lift the top hinge pin until it clears the bottom of the hinge 8 Gently tip the top of the door away from the sy...

Страница 1484: ...ite side of the system cabinet a Locate the two screw holes next to each other on the cabinet frame and then attach the top of the power supply housing to the bottom most of the two screw holes You mi...

Страница 1485: ...e retainer on the cabinet upright 180 to the right remove it from the system cabinet frame and then gently pull the cable out of the system cabinet b Move the cable to the other side of the cabinet an...

Страница 1486: ...urce Reverse the door hinge and lock catch When reversing the system cabinet door you must move the system cabinet door hinge and lock catch to the opposite front side system cabinet upright You need...

Страница 1487: ...e spade Grounding wire Frame grounding wire lug Top front door hinge with hinge pin held by retaining clip Lock catch 3 Reverse the hinge pin from the top hinge a Lift the hinge pin and expose the ret...

Страница 1488: ...s and then secure it to the system cabinet upright Reinstall the door and illuminated badge After you move the power supply and components to the other side of the system cabinet and moved the hinges...

Страница 1489: ...the front door 1 Using the following illustration for reference reinstall the illuminated badge on the front door of the system cabinet 2 Close and lock the front door Swap out internal disk drive Vid...

Страница 1490: ...ng on the drive type and capacity it can take up to several hours for the drive to appear in the list of failed drives Best practice The best practice is to have the current version of the Disk Qualif...

Страница 1491: ...t the drive is fully seated into the mid plane and the handle clicks into place Be sure to close the cam handle slowly so that it aligns correctly with the face of the drive 7 Verify that the drive s...

Страница 1492: ...ructions in the ONTAP documentation describe additional steps you must perform before and after replacing an SED ONTAP 9 NetApp Encryption Power Guide When replacing several disk drives you must wait...

Страница 1493: ...ands remove the disk drive from the disk shelf 8 With the cam handle in the open position insert the replacement disk drive into the drive bay firmly pushing until the disk drive stops Wait a minimum...

Страница 1494: ...shipped with the kit Contact technical support at NetApp Support 888 463 8277 North America 00 800 44 638277 Europe or 800 800 80 800 Asia Pacific if you need the RMA number or additional help with t...

Страница 1495: ...ported by your platform model If your HA pair does not have enough available RoCE capable ports and your platform model supports the use of RoCE capable PCIe cards or I O modules you must have install...

Страница 1496: ...ing because drives are not recognized The DQP also notifies you of noncurrent drive firmware NetApp Downloads Disk Qualification Package Best practice The best practice is to run Active IQ Config Advi...

Страница 1497: ...e ports are configured for storage use If you determine that the non dedicated RoCE capable ports in your HA pair are not configured for storage use it is a nondisruptive procedure to configure them I...

Страница 1498: ...storage ONTAP 9 7 or 9 6 storage port enable node node name port port name 4 If your HA pair is running ONTAP 9 6 reboot the controller module so that the port changes take effect system node reboot...

Страница 1499: ...port connections is a nondisruptive procedure when your shelf has multipath HA connectivity You recable the first shelf across both sets of ports on each controller so that when you hot add the second...

Страница 1500: ...SA A400HA pair a On controller A move the cable from port e0d to slot 5 Port 2 e5b b Repeat the same cable move on controller B 2 Verify that the recabled shelf is cabled correctly If any cabling erro...

Страница 1501: ...rackets and rack or cabinet by using the installation flyer A fully loaded NS224 shelf can weigh up to 66 78 lbs 30 29 kg and requires two people to lift or use of a hydraulic lift Avoid removing shel...

Страница 1502: ...e shelf for a hot add You cable each NS224 drive shelf you are hot adding so that each shelf has two connections to each controller module in the HA pair Depending on the number of shelves you are hot...

Страница 1503: ...red them on and set the shelf IDs Install a drive shelf for a hot add About this task When viewed from the rear of the platform chassis the RoCE capable card port on the left is port a e1a and the por...

Страница 1504: ...assignment if needed Otherwise you are done with this procedure Complete the hot add Cable a hot add shelf for an AFF A700 or ASA A700HA pair How you cable an NS224 drive shelf in an AFF A700 or ASA A...

Страница 1505: ...eps Otherwise go to the next step This step assumes that you installed the RoCE capable I O module in slot 3 instead of slot 7 on each controller module a Cable shelf NSM A port e0a to controller A sl...

Страница 1506: ...slot 3 port a d Cable NSM B port e0b to controller A slot 7 port b e If you are hot adding a second shelf complete the Shelf 2 substeps otherwise go to step 3 Shelf 2 These substeps assume that you ar...

Страница 1507: ...ssign drive ownership and then reenable automatic drive assignment if needed Otherwise you are done with this procedure Complete the hot add Cable a hot add shelf for an AFF A800 or ASA A800HA pair Ho...

Страница 1508: ...le and this is the only NS224 shelf in your HA pair complete the following substeps Otherwise go to the next step This step assumes you installed the RoCE capable PCIe card in slot 5 a Cable shelf NSM...

Страница 1509: ...3 port b c Cable NSM B port e0a to controller B slot 5 port a d Cable NSM B port e0b to controller A slot 3 port b e If you are hot adding a second shelf complete the Shelf 2 substeps otherwise go to...

Страница 1510: ...assignment if needed Otherwise you are done with this procedure Complete the hot add Cable a hot add shelf for an AFF A400 or ASA A400HA pair How you cable an NS224 drive shelf in an AFF A400 or ASA A...

Страница 1511: ...e next step a Cable shelf NSM A port e0a to controller A port e0c b Cable shelf NSM A port e0b to controller B port e0d c Cable shelf NSM B port e0a to controller B port e0c d Cable shelf NSM B port e...

Страница 1512: ...bsteps otherwise go to step 3 Shelf 2 a Cable NSM A port e0a to controller A slot 5 port a b Cable NSM A port e0b to controller B port e0d c Cable NSM B port e0a to controller B slot 5 port a d Cable...

Страница 1513: ...for a hot add You must have completed the applicable preparation procedures Prepare for a hot add You must have installed the shelves powered them on and set the shelf IDs Install a drive shelf for a...

Страница 1514: ...c drive assignment if needed Otherwise you are done with this procedure Complete the hot add Complete the hot add If you disabled automatic drive assignment as part of the preparation for the NS224 dr...

Страница 1515: ...e s You can verify the state of the drives by using the storage disk show shelf shelf_number command Output in the Container Type column should display spare or broken if it is a failed drive Addition...

Страница 1516: ...h the desired number from 0 to 9 The second number continues to blink 5 Lock in the desired number and exit the programming mode by pressing and holding the button until the second number stops blinki...

Страница 1517: ...isruptively while the drive shelf is powered on and I O is in progress Before you begin Your HA pair must already be running ONTAP 9 7 or later which has the minimum supported version of NSM firmware...

Страница 1518: ...has three location LEDs one on the operator display panel and one on each NSM module Location LEDs remain illuminated for 30 minutes You can turn them off by entering the same command but using the of...

Страница 1519: ...t to the boot media slot is illuminated The LED remains illuminated for 10 minutes after you remove the NSM module from the shelf 6 Replace the boot media a Using the Phillips 1 screwdriver carefully...

Страница 1520: ...echanisms snap into place The NSM module should be fully inserted into the shelf and flush with the edges of the shelf 9 Reconnect the cabling to the NSM module a Reconnect the storage cabling to the...

Страница 1521: ...re If needed you can turn on the shelf s location blue LEDs to aid in physically locating the affected shelf storage shelf location led modify shelf name shelf_name led status on If you do not know th...

Страница 1522: ...sm arms extend from the NSM module and lock in their fully extended position 4 Loosen the NSM module cover thumb screw and open the cover The FRU label on the NSM module cover shows the location of th...

Страница 1523: ...fingers through the finger holes from the inside by crossing your arms e With your thumbs press down and hold the orange tabs on top of the latching mechanisms f Gently push forward to get the latches...

Страница 1524: ...led drive appears in the list of failed drives If it does not you should wait and then run the command again Depending on the drive type and capacity it can take up to several hours for the drive to a...

Страница 1525: ...ific The following video provides an overview of the physical removal and insertion portions of the drive hot swap procedure Hot swapping a drive in an NS224 drive shelf Steps 1 If you want to manuall...

Страница 1526: ...ace of the drive 7 Verify that the drive s activity green LED is illuminated When the drive s activity LED is solid it means that the drive has power When the drive s activity LED is blinking it means...

Страница 1527: ..._name of the affected shelf run the storage shelf show command A shelf has three location LEDs one on the operator display panel and one on each NSM module Location LEDs remain illuminated for 30 minu...

Страница 1528: ...gs a warning message to the system console indicating which fan failed Additionally the fan attention amber LED located on the board near the fan slot illuminates The LED for the failed fan remains il...

Страница 1529: ...ates green Additionally both NSM module port LNK green LEDs illuminate If a LNK LED does not illuminate reseat the cable 10 Verify that the attention amber LEDs on the NSM module containing the failed...

Страница 1530: ...not know the shelf_name of the affected shelf run the storage shelf show command A shelf has three location LEDs one on the operator display panel and one on each NSM module Location LEDs remain illum...

Страница 1531: ...SD NVM spare 3 Physically locate the shelf you are removing 4 Disconnect the cabling from the shelf you are removing a Disconnect the power cord from the power supply by opening the power cord retaine...

Страница 1532: ...7 or 9 6 the non dedicated ports which display false in the Is Dedicated column also display enabled in the State column b Complete the set of steps applicable to the version of ONTAP your HA pair is...

Страница 1533: ...hanges c Verify that the non dedicated ports of both controller modules are reconfigured for networking use storage port show You can enter the command on either controller module If your HA pair is r...

Страница 1534: ...f s location blue LEDs to aid in physically locating the affected shelf storage shelf location led modify shelf name shelf_name led status on If you do not know the shelf_name of the affected shelf ru...

Страница 1535: ...ds to support its weight and then place it on a flat stable surface When you begin pulling the latching mechanism arms extend from the NSM module and lock in their fully extended position 5 Unpack the...

Страница 1536: ...Gently push the power supply into the NSM module until the locking mechanism clicks into place Do not use excessive force or you might damage the internal connector f Rotate the cam handle to the clo...

Страница 1537: ...ly NS224 shelves You can replace a failed power supply nondisruptively in an NS224 drive shelf that is powered on and while I O is in progress About this task If you are replacing more than one power...

Страница 1538: ...es red 3 Disconnect the power cord from the power supply by opening the power cord retainer and then unplug the power cord from the power supply Power supplies do not have a power switch 4 Remove the...

Страница 1539: ...lf_name of the affected shelf run the storage shelf show command A shelf has three location LEDs one on the operator display panel and one on each NSM module Location LEDs remain illuminated for 30 mi...

Страница 1540: ...d RTC battery The RTC battery attention amber LED located on the board next to the battery slot illuminates The LED for the failed RTC battery remains illuminated for 10 minutes after you remove the N...

Страница 1541: ...e cabling to the same two NSM module ports Cables are inserted with the connector pull tab facing up When a cable is inserted correctly it clicks into place b Reconnect the power cord to the power sup...

Страница 1542: ...n AFF and FAS System Documentation Disk shelves and controllers must not be powered on at this time If you are using mini SAS HD SAS optical cables you must have met the rules in Mini SAS HD SAS optic...

Страница 1543: ...A pair or single controller configuration If any SAS cabling or duplicate shelf ID errors are generated follow the corrective actions provided You need network access to download Config Advisor NetApp...

Страница 1544: ...led by pushing up until they click into place As you slide the disk shelf onto the rails detach handles using the thumb latch It is recommended that you use a mechanical hoist or lift if you are movin...

Страница 1545: ...o installing your disk shelf into the rack b Open the top drawer of the shelf c Raise the cam handle on the drive to vertical d Align the two raised buttons on each side of the drive carrier with the...

Страница 1546: ...then rotate the cam handle down until the drive snaps into place under the orange release latch f Repeat the previous substeps for each drive in the drawer You must be sure that slots 0 3 6 and 9 in e...

Страница 1547: ...ns shelf to shelf as applicable and controller to shelf to establish storage connectivity for the system Before you begin You must have met the requirements in Requirements for installing and cabling...

Страница 1548: ...logical first shelf in the stack connect IOM A port 4 to the next shelf s IOM A port 2 until each IOM A in the stack is connected c Repeat substeps a and b for IOM B d Repeat substeps a through c for...

Страница 1549: ...g them in place with the power cord retainer and then connect the power cords to different power sources for resiliency b Turn on the power supplies for each disk shelf and wait for the disk drives to...

Страница 1550: ...menu select option 5 for Maintenance mode e Automatically assign shelf IDs sasadmin expander_set_shelf_id a f Exit Maintenance mode halt g Bring up the system by entering the following command at the...

Страница 1551: ...es with IOM12 modules directly to a SAS HBA or an onboard SAS port on the controller About this task You cannot use this procedure to mix a stack hot add a shelf with IOM12 modules to a stack of shelv...

Страница 1552: ...ions in the stack and the controller to stack connections so that the stack meets the rules in Mini SAS HD SAS optical cable rules This means that you must have ordered the appropriate number of mini...

Страница 1553: ...k shelf provides a snapshot of the SAS connectivity verifies disk shelf IOM firmware versions and allows you to verify shelf IDs already in use on your system Running Config Advisor after hot adding a...

Страница 1554: ...allation flyer that came with the kit If you are installing multiple disk shelves you should install them from the bottom to the top of the rack for the best stability Do not flange mount the disk she...

Страница 1555: ...isk shelf In a shelf with 30 drives the remaining ten drives are distributed evenly throughout the shelf in slots 1 and 10 of each drawer The following illustration shows how the drives are numbered f...

Страница 1556: ...t side of the drive carrier e Lower the drive straight down and then rotate the cam handle down until the drive snaps into place under the orange release latch f Repeat the previous substeps for each...

Страница 1557: ...t is unique within the HA pair or single controller configuration If you have a system with an internal disk shelf shelf IDs must be unique across the internal disk shelf and externally attached disk...

Страница 1558: ...your configuration it is automatically enabled on the hot added disk shelves Firmware updates can take up to 30 minutes Steps 1 If you want to manually assign disk ownership for the disk shelves you...

Страница 1559: ...ler to stack cabling worksheets and cabling examples to see whether a completed worksheet exists for your configuration Controller to stack cabling worksheets and cabling examples for common AFF A200...

Страница 1560: ...t adding to the end of the stack that does not have controller to stack connections a Cable the shelf to shelf connection between IOM A of the disk shelf in the stack and IOM A of the disk shelf you a...

Страница 1561: ...or 8080 2 0d Errors 7 If you disabled disk ownership automatic assignment in Step 1 manually assign disk ownership and then reenable disk ownership automatic assignment if needed a Display all unowned...

Страница 1562: ...ysconfig command at the admin prompt of either controller If the SAS2 SAS3 Mixed Stack Support field does not appear in the output or has a value of none then your system does not support mixed stacks...

Страница 1563: ...AS ports are available in the current configuration you should add the IOM12 shelves as a separate stack Use all bridge ports before mixing IOM12 and IOM6 modules in a stack Your system and version of...

Страница 1564: ...otects against storage stack access issues if you cabled the hot added shelf to the stack incorrectly After you download the IOM12 shelf firmware to your shelves verify the firmware version is 0260 or...

Страница 1565: ...hat shelf IDs are unique within your system NetApp Downloads Config Advisor Best practice The best practice is to have in band ACP IBACP running on your system For systems in which IBAP is running IBA...

Страница 1566: ...tallation flyer that came with the kit If you are installing multiple disk shelves you should install them from the bottom to the top of the rack for the best stability Do not flange mount the disk sh...

Страница 1567: ...isk shelf In a shelf with 30 drives the remaining ten drives are distributed evenly throughout the shelf in slots 1 and 10 of each drawer The following illustration shows how the drives are numbered f...

Страница 1568: ...t side of the drive carrier e Lower the drive straight down and then rotate the cam handle down until the drive snaps into place under the orange release latch f Repeat the previous substeps for each...

Страница 1569: ...ower numbers 1 9 and IOM12 shelves use higher numbers 10 and greater If you have a platform model with onboard storage shelf IDs must be unique across the internal shelf and externally attached shelve...

Страница 1570: ...ip for a hot add You must have installed the shelves powered them on and set the shelf IDs Install shelves for a hot add About this task You always hot add IOM12 shelves to the logical last shelf in a...

Страница 1571: ...iguration you cannot use the IOM B path The initial IOM12 shelf the IOM12 shelf connecting to the logical last IOM6 shelf always connects to the IOM6 shelf circle ports not square ports The SAS cable...

Страница 1572: ...You can reference the following illustration for cabling IOM12 shelves to an IOM6 shelf stack in a bridge attached MetroCluster configuration 1569...

Страница 1573: ...ections from controller SAS ports B and D or it is the shelf having no connections to any controllers because the controller to stack connectivity is to the logical top of the stack through the contro...

Страница 1574: ...to the new IOM12 shelf IOM A port 1 Use a SAS copper QSFP to Mini SAS HD cable c If you are hot adding another IOM12 shelf cable the shelf to shelf connection between the IOM12 shelf IOM A port 3 of t...

Страница 1575: ...to Mini SAS HD cable c If you are hot adding another IOM12 shelf cable the shelf to shelf connection between the IOM12 shelf IOM A port 3 of the shelf you just cabled and the next IOM12 shelf IOM A po...

Страница 1576: ...ngle path HA with controller connectivity to the logical last shelf or bridge attached connectivity in a MetroCluster configuration a Move the controller to stack cable from the last IOM12 shelf IOM A...

Страница 1577: ...l last shelf a Cable the shelf to shelf connection between the last IOM12 shelf IOM A port 3 and the new last IOM12 shelf IOM A port 1 Use a SAS copper Mini SAS HD to Mini SAS HD cable b Repeat the ab...

Страница 1578: ...hen hot adding a shelf prior to it being cabled to the system You can also change a shelf ID when ONTAP is up and running controller modules are available to serve data and all drives in the shelf are...

Страница 1579: ...ton to advance the number until you reach the desired number from 1 to 9 The second number continues to blink 7 Lock in the desired number and exit the programming mode by pressing and holding the but...

Страница 1580: ...ing worksheets and examples Common multipath HA configurations Common AFF A200 AFF A220 FAS2600 and FAS2700 configurations Quad path HA configurations Cabling worksheet templates Multipathed connectiv...

Страница 1581: ...s with external disk shelves can be cabled as single path HA configurations to support connectivity to an external SAS tape backup device AFF A200 AFF A220 FAS2600 series and FAS2700HA pair configurat...

Страница 1582: ...g the applicable standard or double wide shelf to shelf cabling Your use of standard or double wide shelf to shelf cabling depends on the configuration you have Standard shelf to shelf connectivity St...

Страница 1583: ...ard shelf to shelf connectivity using IOM ports 3 and 1 the second cable connection is cabled as double wide shelf to shelf connectivity using IOM ports 4 and 2 From the logical first shelf to the log...

Страница 1584: ...s means that disk drive ownership is stored on the disk drive rather than it being determined by the topology of the storage system s physical connections as it is for hardware based disk ownership Sp...

Страница 1585: ...stack B and D ports always connect to the logical last disk shelf in a stack B and D ports always connect to disk shelf IOM ports 3 and 4 IOM port 4 is only used for quad path HA and quad path config...

Страница 1586: ...in a stack B and D SAS ports connect to the logical last shelf in a stack Port pairs use all SAS ports on each controller in your system You increase system resiliency by incorporating all SAS ports o...

Страница 1587: ...irs for your system and you have three stacks to cable as multipath you cable every other port pair in your list When you have more port pairs than you need to cable the stacks in your system the best...

Страница 1588: ...t 0b always connects to the logical last disk shelf in a stack Port 0b always connect to disk shelf IOM port 3 Controller 0a port internal HBA port Controller 1 0a port always connects to IOM B domain...

Страница 1589: ...ons For quad path HA and quad path configurations if you use multimode breakout cables for the shelf to shelf double wide connections between two disk shelves the best practice is to use identically p...

Страница 1590: ...multipathed connectivity Cabling examples show controller to stack cables as solid or dashed to distinguish controller A and C port connections from controller B and D port connections Cables in the...

Страница 1591: ...and one single shelf stack The following worksheet and cabling example uses port pair 1a 1d Multipath HA with one quad port SAS HBA and two single shelf stacks The following worksheet and cabling exam...

Страница 1592: ...or you can cable every other port pair skip port pairs When you have more port pairs than you need to cable the stacks in your system the best practice is to skip port pairs to optimize the SAS ports...

Страница 1593: ...he following worksheet and cabling example shows port pairs being skipped to use every other one in the list 1a 2b and 1c 2d If a third stack is added later you use the port pair that was skipped 1590...

Страница 1594: ...SAS ports You can use the completed controller to stack cabling worksheets and cabling examples to cable common multipath HA configurations that have four onboard SAS ports Multipath HA with four onbo...

Страница 1595: ...Multipath HA with four onboard SAS ports and two single shelf stacks The following worksheet and cabling example uses port pairs 0a 0d and 0c 0b 1592...

Страница 1596: ...worksheet or you can cable every other port pair skip port pairs When you have more port pairs than you need to cable the stacks in your system the best practice is to skip port pairs to optimize the...

Страница 1597: ...he following worksheet and cabling example shows port pairs being skipped to use every other one in the list 0a 1b and 0c 1d If a third stack is added later you use the port pair that was skipped 1594...

Страница 1598: ...AFF A200 AFF A220 FAS2600 series and FAS2700 configurations If needed you can refer to SAS cabling rules for information about supported configurations shelf to shelf connectivity and controller to sh...

Страница 1599: ...connections in two different colors to distinguish connectivity through IOM A domain A and IOM B domain B AFF A200 AFF A220 FAS2600 series and FAS2700 multipath HA configuration with one multi shelf s...

Страница 1600: ...eets and cabling examples use port pair 0a 0b In this example the controller is installed in slot A of the chassis When a controller is located in slot A of the chassis its internal storage port 0b is...

Страница 1601: ...controller is installed in slot B of the chassis When a controller is located in slot B of the chassis its internal storage port 0b is in domain B IOM B therefore port 0b must connect to domain B IOM...

Страница 1602: ...1599...

Страница 1603: ...quad pathed connectivity The cabling example shows controller to stack cables as solid or dashed to distinguish controller A and C port connections from controller B and D port connections Cables in...

Страница 1604: ...ed with the stack it is cabled to Each port pair designated for quad pathed cabling is encircled by a rectangle that is the color associated with the stack it is cabled to Quad path HA with two quad p...

Страница 1605: ...pathed connections for your configuration Before you begin Your HA pair or single controller configuration cannot be an AFF A200 AFF A220 FAS2600 series or FAS2700 system If you have one of these conf...

Страница 1606: ...n your system and then all SAS C ports on your system in sequence of slots 0 1 2 3 and so on For example 1a 2a 1c 2c 2 In the gray boxes list all SAS B ports on your system and then all SAS D ports on...

Страница 1607: ...acks are hot added later port pair 2a 1d is cabled to stack 3 and port pair 2c 1b is cabled to stack 4 When you have more port pairs than you need to cable the stacks in your system the best practice...

Страница 1608: ...t template allows for up to two stacks you need to add more columns if needed Quad pathed connectivity for controller to stack connections consists of two sets of multipathed cabling the first set of...

Страница 1609: ...2c 2 In the gray boxes list all SAS B ports on your system and then all SAS D ports on your system in sequence of slots 0 1 2 3 and so on For example 1b 2b 1d 2d 3 In the boxes below the gray boxes re...

Страница 1610: ...tack 1 in your HA pair or single controller configuration The following example uses port pair 1c 2d for the multipathed cabling and port pair 2c 1b for the quad pathed cabling to stack 2 6 If you hav...

Страница 1611: ...orksheet to cable controller to stack connections The configuration used in this example is a multipath HA configuration with two quad port SAS HBAs eight SAS ports on each controller and two stacks o...

Страница 1612: ...Steps 1 Cable port pair 1a 2b on each controller to stack 1 a Cable controller 1 port 1a to stack 1 first shelf IOM A port 1 b Cable controller 2 port 1a to stack 1 first shelf IOM B port 1 1609...

Страница 1613: ...guide you through how to read and apply a completed worksheet to cable stacks of disk shelves with IOM12 modules for quad pathed connectivity About this task This procedure references the following wo...

Страница 1614: ...d Cable controller 2 port 2b to stack 1 last shelf IOM A port 3 2 Cable port pair 2a 1d on each controller to stack 1 This is the quad pathed cabling for stack 1 Once completed stack 1 has quad pathe...

Страница 1615: ...es with IOM12 modules You can hot swap a failed disk drive in a DS224C or DS212C disk shelf Before you begin The disk drive that you are installing must be supported by the DS224C or DS212C disk shelf...

Страница 1616: ...e circuitry The best practice is to have the current version of the Disk Qualification Package DQP installed before hot swapping a disk drive Having the current version of the DQP installed allows you...

Страница 1617: ...drive assignment is enabled you need to disable it storage disk option modify node node_name autoassign off You need to disable automatic drive assignment on both controllers in an HA pair 2 Properly...

Страница 1618: ...h the cam handle in the open position insert the replacement disk drive into the disk shelf firmly pushing until the disk drive stops Wait a minimum of 10 seconds before inserting a new disk drive Thi...

Страница 1619: ...ical support at NetApp Support 888 463 8277 North America 00 800 44 638277 Europe or 800 800 80 800 Asia Pacific if you need the RMA number or additional help with the replacement procedure Hot swap a...

Страница 1620: ...and cause irreparable damage to the disk drive circuitry The best practice is to have the current version of the Disk Qualification Package DQP installed before hot swapping a disk drive Having the c...

Страница 1621: ...on for information about the meaning and location of disk shelf LEDs on the operator display panel and FRU components The DS460C drive shelf consist of five drive drawers drive drawer 1 at the top thr...

Страница 1622: ...NetApp requires that all returned disk drives be in a ESD rated bag 4 Identify the failed disk drive from the system console warning message and the illuminated amber attention LED on the drive drawer...

Страница 1623: ...Orange release latch b Open the cam handle and lift out the drive slightly c Wait 30 seconds d Use the cam handle to lift the drive from the shelf 1620...

Страница 1624: ...way from magnetic fields 7 Insert the replacement drive in the drawer a Raise the cam handle on the new drive to vertical b Align the two raised buttons on each side of the drive carrier with the matc...

Страница 1625: ...e the cam handle down until the drive snaps into place under the orange release latch d Carefully push the drive drawer back into the enclosure Possible loss of data access Never slam the drawer shut...

Страница 1626: ...manually assign disk ownership and then reenable disk ownership automatic assignment if needed a Display all unowned disks storage disk show container type unassigned b Assign each disk storage disk a...

Страница 1627: ...or this procedure Antistatic protection Possible hardware damage To prevent electrostatic discharge damage to the drive shelf use proper antistatic protection when handling drive shelf components Repl...

Страница 1628: ...ing shelf components Flashlight About this task Each drive drawer has left and right cable chains The metal ends on the cable chains slide into corresponding vertical and horizontal brackets inside th...

Страница 1629: ...y determine which of the five cable chains to disconnect The figure shows the right side of the drive shelf with the fan module removed With the fan module removed you can see the five cable chains an...

Страница 1630: ...1627...

Страница 1631: ...ottom cable chain is attached to drive drawer 5 4 Use your finger to move the cable chain on the right side to the left 5 Follow these steps to disconnect any of the right cable chains from its corres...

Страница 1632: ...Orange ring on the vertical bracket b Disconnect the vertical connector connected to the midplane by gently pressing on the center of the 1629...

Страница 1633: ...le chain connector within the vertical bracket 6 Follow these steps to disconnect the other end of the cable chain a Using a flashlight locate the orange ring on the end of the cable chain that is att...

Страница 1634: ...Orange ring on horizontal bracket Cable chain 1631...

Страница 1635: ...e drive shelf Removing a drive drawer After removing the right and left cable chains you can remove the drive drawer from the drive shelf Removing a drive drawer entails sliding the drawer part of the...

Страница 1636: ...location of each drive before removing it 5 Remove the drives from the drive drawer a Gently pull back the orange release latch that is visible on the center front of each drive The following image s...

Страница 1637: ...b Raise the drive handle to vertical c Use the handle to lift the drive from the drive drawer 1634...

Страница 1638: ...nd cause irreparable damage to the drive circuitry To avoid loss of data access and damage to the drives always keep drives away from magnetic devices 6 Follow these steps to remove the drive drawer a...

Страница 1639: ...now where to install each drive You have obtained the following items Replacement drive drawer Flashlight Steps 1 From the front of the drive shelf shine a flashlight into the empty drawer slot and lo...

Страница 1640: ...Then reinsert the drawer into the slot and ensure that it slides in and out freely 5 Follow these steps to reinstall the drives in the drive drawer a Unlatch the drive drawer by pulling out on both le...

Страница 1641: ...Raised button on the right side of the drive f Lower the drive straight down and then rotate the drive handle down until the drive snaps into place 1638...

Страница 1642: ...hing the cable chains The final step in installing a drive drawer is attaching the left and right cable chains to the drive shelf When attaching a cable chain reverse the order you used when disconnec...

Страница 1643: ...Callout Cable chain Connector Connects to Left Vertical Midplane Left Horizontal Drive drawer 1640...

Страница 1644: ...s on the left cable chain and the corresponding horizontal and vertical brackets inside the enclosure b Align both cable chain connectors with their corresponding brackets c Slide the cable chain s ho...

Страница 1645: ...Guide rail 1642...

Страница 1646: ...lfunction Make sure to slide the connector underneath the guide rail on the bracket If the connector rests on the top of the guide rail problems might occur when the system runs d Slide the vertical c...

Страница 1647: ...ing the failed fan 3 From the back of the disk shelf look at the Attention LEDs to locate the fan module you need to remove You must replace the fan module that has its Attention LED on Item LED name...

Страница 1648: ...Tab that you press to release the fan module handle 5 Use the fan module handle to pull the fan module out of the shelf 1645...

Страница 1649: ...e failed part to NetApp as described in the RMA instructions shipped with the kit Contact technical support at NetApp Support 888 463 8277 North America 00 800 44 638277 Europe or 800 800 80 800 Asia...

Страница 1650: ...nd If you are removing one or more disk shelves from within a stack you must have factored the distance to bypass the disk shelves you are removing therefore if the current cables are not long enough...

Страница 1651: ...single path connectivity 2 Verify that the disk drives in the disk shelves you are removing have no aggregates are spares and ownership is removed a Enter the following command from the clustershell...

Страница 1652: ...the following substeps otherwise go to the next step a Remove all SAS cables on path A IOM A and path B IOM B This includes controller to shelf cables and shelf to shelf cables for all disk shelves i...

Страница 1653: ...helf in the stack The next disk shelf can be above or below the disk shelf you are removing depending on which IOM A ports 1 and 2 or 3 and 4 you removed the cabling from You can refer to the followin...

Страница 1654: ...he system to complete discovery The first two lines of output show disk drives with connectivity through both path A and path B The last two lines of output show disk drives with connectivity through...

Страница 1655: ...hen you removed ownership from the disk drives as part of the preparation for this procedure you disabled disk ownership automatic assignment reenable it by entering the following command otherwise go...

Страница 1656: ...a system that is powered on and serving data I O is in progress For FAS2600 series single path configurations you must halt your system to replace an IOM12 module If you attempt to hot swap an IOM12 m...

Страница 1657: ...odule from the system console warning message and the illuminated attention amber LED on the failed IOM12 module 4 Perform one of the following actions based on the type of configuration you have If y...

Страница 1658: ...e until it meets the mid plane Do not use excessive force when sliding the IOM12 module into the disk shelf you might damage the connectors 10 Close the cam handle so that the latch clicks into the lo...

Страница 1659: ...more than one power supply you must do so one at a time so that the disk shelf maintains power You must replace a power supply within two minutes of removal to minimize disruption to the disk shelf s...

Страница 1660: ...le to fully release the power supply from the mid plane The following illustration is for a power supply used in a DS224C or DS212C disk shelf however the latch operates the same way for power supplie...

Страница 1661: ...instructions shipped with the kit Contact technical support at NetApp Support 888 463 8277 North America 00 800 44 638277 Europe or 800 800 80 800 Asia Pacific if you need the RMA number or additiona...

Страница 1662: ...t Location Solid blue The system administrator activated this LED function to aid in physically locating the disk shelf requiring service The location LED on the operator display panel and both IOM12...

Страница 1663: ...n the module The IOM12 module is used in DS460C DS224C and DS212C disk shelves LED icon LED name State Description Attention Solid amber IOM12 module function An error occurred with the function of th...

Страница 1664: ...r a IOM12 module Power supply LEDs The LEDs on the power supply indicate whether the power supply is functioning normally or there are hardware problems The following table describes the two LEDs on p...

Страница 1665: ...icons act as the labels and LEDs meaning the icons themselves illuminate there are no adjacent LEDs The following illustration is for a power supply used in a DS224C or DS212C disk shelf Fan LEDs on...

Страница 1666: ...rdware Disk drive LEDs for DS224C and DS212C disk shelves The following table describes the two LEDs on the disk drives used in DS224C and DS212C disk shelves Callout LED name State Description Activi...

Страница 1667: ...ally or horizontally in the disk shelf dictating the location of the two LEDs The following illustration is for a disk drive used in a DS224C disk shelf DS224C disk shelves use 2 5 inch disk drives ar...

Страница 1668: ...f No drive or other component in the drawer requires attention and no drive in the drawer has an active locate operation Blinking amber A locate drive operation is active for any drive within the draw...

Страница 1669: ...Attention LED light on 1666...

Страница 1670: ...e shelf models DS2246 disk shelf documentation DS4486 disk shelf documentation DS4246 disk shelf documentation DS4243 disk shelf documentation Cisco and Broadcom supported Cluster Storage and Manageme...

Страница 1671: ...etApp Inc Other company and product names may be trademarks of their respective owners http www netapp com us legal netapptmlist aspx Patents A current list of NetApp owned patents can be found at htt...

Страница 1672: ...WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE NetApp reserves the...

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