Getting Started with EPICenter
EPICenter Reference Guide
40
The Technical Support Sub-Menu
The Technical Support sub-menu provides commands to help with trouble shooting EPICenter and the
devices it manages.
This menu currently contains one command:
Upload Device Info
. This command extracts the “show
tech” output from Extreme Networks devices running ExtremeWare or ExtremeXOS, and packages it,
along with the most recent uploaded configuration file, as a .zip file that can easily be emailed to
Extreme Networks’ technical support organization.
This command can be run only on a single device at one time (it cannot be selected when a device
group is selected).
Select the
Upload Device Info
command to pop up the following dialog:
Table 5: Commands in the Device Sub-Menu
Alarms
The Alarms command opens the EPICenter Alarm Log Browser display (in a new window) to
show the alarms for the selected device.
See
“The EPICenter Alarm System” on page 101
for details about the Alarm Log Browser.
Statistics
The Statistics command runs the EPICenter Real-Time Statistics applet and displays port
statistics for the selected device.
See
“Real-Time Statistics” on page 261
for details about the Real-Time Statistics feature.
Sync
The Sync command causes
EPICenter
to poll the switch and update all configuration and
status information.
See
“Updating Device Information—The Sync Operation” on page 80
for details about this
command.
Telnet
The Telnet command opens an EPICenter Telnet window that is connected to the selected
device.
See
“Running a Telnet Session on an Individual Switch” on page 216
for details about this
command.
Viewer
The View command runs the EPICenter Inventory Manager feature and displays the device
front-panel image and device information for the selected device.
See
“Viewing Device Status Information” on page 50
for details about this command.
VLANs
The VLANs command runs the EPICenter VLAN Manager and displays the VLANs currently
known to the EPICenter database.
See
“Using the VLAN Manager” on page 323
for details about this feature.
Device
Manager
The Device Manager command runs the browser-based management interface provided by the
selected device. In the case of Extreme switches running ExtremeWare, this runs the
ExtremeWare Vista switch management interface for the selected device.
Refer to the
ExtremeWare Software User Guide
for details about using ExtremeWare Vista on
Extreme devices.
For non-Extreme devices, this command is usually not available.
Содержание EPICenter 6.0
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