Diagnostics and troubleshooting
Proline Cubemass C 300
150
Hauser
Error
Possible causes
Remedy
Connection lost
1. Check cable connection and power supply.
2. Refresh the Web browser and restart if
necessary.
Content of Web browser incomplete or difficult
to read
Not using optimum version of Web server.
1. Use the correct Web browser version
→ 57.
2. Clear the Web browser cache and restart the
Web browser.
Unsuitable view settings.
Change the font size/display ratio of the Web
browser.
No or incomplete display of contents in the Web
browser
• JavaScript not enabled
• JavaScript cannot be enabled
1. Enable JavaScript.
2. Enter http://XXX.XXX.X.X.XX/servlet/
basic.html as the IP address.
Operation with FieldCare or DeviceCare not
possible via CDI-RJ45 service interface (port
8000)
Firewall of computer or network is preventing
communication
Depending on the settings of the firewall used
on the computer or in the network, the firewall
must be adapted or disabled to allow FieldCare/
DeviceCare access.
Flashing of firmware with FieldCare or
DeviceCare via CDI-RJ45 service interface (via
port 8000 or TFTP ports)
Firewall of computer or network is preventing
communication
Depending on the settings of the firewall used
on the computer or in the network, the firewall
must be adapted or disabled to allow FieldCare/
DeviceCare access.
12.2 Diagnostic information via light emitting diodes
12.2.1 Transmitter
Different LEDs in the transmitter provide information on the device status.
1
2
3
4
5
A0029629
1
Supply voltage
2
Device status
3
Not used
4
Communication
5
Service interface (CDI) active
LED
Color
Meaning
1
Supply voltage
Off
Supply voltage is off or too low.
Green
Supply voltage is ok.
2
Device status (normal
operation)
Off
Firmware error
Green
Device status is ok.
Flashing green
Device is not configured.
Red
A diagnostic event with "Alarm" diagnostic behavior
has occurred.
Flashing red
A diagnostic event with "Warning" diagnostic
behavior has occurred.
Содержание Proline Cubemass C 300
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