Endress+Hauser Proline Cubemass C 300, Руководство по эксплуатации

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Proline Cubemass C 300 Diagnostics and troubleshooting
Hauser 149
Error Possible causes Remedial action
Device shows correct value on local
display, but signal output is
incorrect, though in the valid range. Parametrization errors Check parameterization and correct
it.
Device measures incorrectly. Configuration error or device is
operated outside the application. 1. Check and correct parameter
configuration.
2. Observe limit values specified in
the "Technical Data".
For access
Error Possible causes Remedy
No write access to parameters Hardware write protection enabled Set the write protection switch on the main
electronics module to the
OFF position
→  131.
No write access to parameters Current user role has limited access
authorization 1. Check user role →  55.
2. Enter correct customer-specific access code
→  55.
No connection via HART protocol Missing or incorrectly installed communication
resistor. Install the communication resistor (250 Ω)
correctly. Observe the maximum load →  181.
No connection via HART protocol Commubox
• Connected incorrectly
• Configured incorrectly
• Drivers not installed correctly
• USB interface on computer configured
incorrectly
Observe the documentation for the Commubox.

FXA195 HART: Document "Technical
Information" TI00404F
No connection to Web server Web server disabled Using the "FieldCare" or "DeviceCare" operating
tool, check whether the Web server of the
measuring device is enabled, and enable it if
necessary→  62.
Incorrect settings for the Ethernet interface of
the computer 1. Check the properties of the Internet protocol
(TCP/IP) →  58→  58.
2. Check the network settings with the IT
manager.
No connection to Web server Incorrect IP address Check the IP address: 192.168.1.212
→  58→  58
No connection to Web server Incorrect WLAN access data • Check WLAN network status.
• Log on to the device again using WLAN
access data.
• Check that WLAN is enabled on the
measuring device and operating device
→  58.
WLAN communication disabled –
Not connecting to Web server, FieldCare or
DeviceCare No WLAN network available • Check if WLAN reception is present: LED on
display module is lit blue
• Check if WLAN connection is enabled: LED on
display module flashes blue
• Switch on instrument function.
Network connection not present or unstable WLAN network is weak. • Operating device is outside of reception range:
Check network status on operating device.
• To improve network performance, use an
external WLAN antenna.
Parallel WLAN and Ethernet communication • Check network settings.
• Temporarily enable only the WLAN as an
interface.
Web browser frozen and operation no longer
possible Data transfer active Wait until data transfer or current action is
finished.