Bull NovaScale R460 E2, Руководство пользователя, Страница: 270 / 490

8-16 Troubleshooting
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Are the server drivers installed?
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Refer to the manual that comes with your OS to check that the keyboard and mouse drivers are installed.
(These drivers are installed along with the OS.) Some OS's allow you to change the keyboard and mouse
settings. Refer to manual that comes with your OS to check that the keyboard and mouse settings are correct.
Fail to access to the disc:
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Is the disc properly set in the optical disk drive tray?
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The tray is provided with a holder to secure the disc. Make sure that the disc is placed properly in the holder.
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Is the disc applicable to the server?
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The disc for Macintosh is not available for use.
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Is the CD/FDD bay installed correctly?
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Reinstall the CD/FDD bay (see Chapter 9).
Inserted the correct disc but the message like the following is displayed:
The CD-ROM is not inserted or the wrong CD-ROM is inserted.
Please insert the correct CD-ROM.
OK
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Is the data side of the disc dirty or injured?
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Take the disc out of the optical disk drive, confirm that it is not dirty or injured, reset and click [OK].
Fail to access the hard disk drive:
(Refer to the documentation supplied with the RAID Controller.)
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Is the hard disk drive applicable to the server?
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Operation of any device that is not authorized by Bull is not guaranteed.
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Is the hard disk drive properly installed?
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Make sure to lock the hard disk drive with the lever on its handle. The hard disk drive is not connected to the
internal connector when it is not completely installed (see Chapter 9).
Fail to access the (internal or external) SCSI devices:
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Is the SCSI device applicable to the server?
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Operation of any SCSI device that is not authorized by Bull is not guaranteed.
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Are SCSI devices properly configured?
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When the server has external SCSI devices connected, hard disk drive settings, including SCSI ID and
terminator, are required. Refer to the manual that comes with the SCSI device for details.
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Are the SCSI controllers (including optional controllers) properly configured?
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Use the SCSI BIOS setup utility for proper configuration of SCSI devices connected to the SCSI connector
on the mother board. When the server has an optional SCSI controller installed and SCSI devices connected
to it, use the SCSI BIOS setup utility that comes with the optional SCSI controller for proper configuration.
See the manual that comes with the optional SCSI controller for details.
The server is not found on the network:
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Is the LAN cable connected?
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Make sure to connect the LAN cable to the network port on the rear of the server. Also make sure that the
LAN cable to use conforms with the network interface standard.