
31.
While processing all service action events, were you directed to step 14 on page 193?
v
Yes:
Continue with the next step.
v
No:
If the system attention LED is still on, turn off the LED as described in “Activating and deactivating LEDs” on
page 200. Return the system to the customer.
This completes the repair.
Note:
If during the processing of the list of open service action events, some service action events remained open,
further service actions might be required to complete the repair.
32.
Perform the following steps for each entry in the list of A
xx
partitions you began recording in step
14 on page 193, except the partition you were using to debug the original problem.
33.
From the IVM virtual terminal window of a partition in the list of A
xx
partitions, type
diag
at the
AIX command prompt.
34.
When the diagnostic operating instructions are displayed, do the following steps:
1.
Press Enter.
2.
Select the
Task Selection
option.
Note:
If the terminal type is not defined, you are prompted to
define it before you can proceed.
3.
Select the
Log Repair
option.
4.
Select the resource associated with the repair action. If the repair
action was reseating a cable or adapter, select the resource
associated with that repair action. If the resource associated with
your repair action is not displayed on the Resource List, select
sysplanar0
.
5.
Click
Commit
after you have made your selection.
35.
Exit from diagnostics in this partition and return to the AIX prompt.
36.
Have all the partitions in the list of A
xx
partitions you began recording in step 14 on page 193 been
processed?
v
Yes:
Continue with the next step.
v
No:
Go to step 32 to process the next partition in the list you recorded in step 14 on page 193.
37.
If the system attention LED is still on, turn off the LED as described in “Activating and deactivating
LEDs” on page 200. This completes the repair. Return the system to the customer.
Note:
If, during the processing of the list of open service action events, some service action events remained open,
further service actions might be required to complete the repair.
Closing a service call using AIX or Linux
If the server is not connected to an Hardware Management Console (HMC) and not using Integrated
Virtualization Manager (IVM), perform these procedures to close problem numbers, clear hardware
messages, and prepare the server to return to the customer.
Follow this checklist before performing the procedures:
Chapter 3. Closing a service call
195
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