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Troubleshooting

3-27

Ghosting

Drum is too warm.

Verify the drum temperature using PC-based diagnostics. Ensure the
drum temperature sensor is clean and properly positioned.

Ghost Of First Print On The Next Print

Incomplete image transfer is taking place on the first print.

1. Inspect the drum maintenance system. Does the drum

maintenance roller contain sufficient oil? Replace the drum
maintenance roller (and counter chip), if necessary.

2. Is the drum maintenance cam roller and electric clutch

operating correctly? Test them using PC-based diagnostics.

3. Ensure the left and right drum maintenance actuators operate

correctly when lifted by the cams of the drum maintenance cam
roller.

Vertical Lines Appear Wavy

Straight vertical lines appear to be wavy and ill-formed.

1. Too much oil on the drum. Inspect the drum maintenance

drawer. Is the wiper blade damaged? If necessary, replace the
drum maintenance drawer.

2. Are the drum maintenance cam roller and electric clutch

operating correctly? Test them using PC-based diagnostics.

3. Ensure the left and right drum maintenance actuators operate

correctly when lifted by the cams of the drum maintenance cam
roller.

Oil Streaks On Print

Oil stains the edge of the print.

1. Inspect the drum maintenance drawer. Is the wiper blade

damaged? If necessary, replace the drum maintenance drawer.

2. Are the drum maintenance cam roller and electric clutch

operating correctly? Test them using PC-based diagnostics.

3. Ensure the left and right drum maintenance actuators operate

correctly when lifted by the cams of the drum maintenance cam
roller.

Summary of Contents for Nuvera 100

Page 1: ...General Information 1 1 Chapter...

Page 2: ...ce Manual Chapter 1 General Information This chapter provides information and a general overview of the iiLINX Solid Inkjet 100 Printer Theory of operation printer specifications and components are pr...

Page 3: ...maintenance environmentally friendly High Quality Referral Image PostScript printer 0388 01 Figure 1 1 The iiLINX Solid Inkjet 100 Printer shown with optional Auxiliary Feeder Unit Assembly To ensure...

Page 4: ...features an integral bidirectional parallel port IEEE 1284C with ECP mode and a 10baseT Ethernet port with support for EtherTalk TCP IP DHCP and Windows Peer to Peer A USB high speed serial port is al...

Page 5: ...ed RAM and Printer Capabilities Feature Base Additional RAM Upgrade 64 Mbytes 128 Mbytes Fast draft printing yes yes High Resolution Medical Printing yes yes Pipelining yes yes DICOM Support no yes To...

Page 6: ...l features of the print engine are illustrated in Figure 1 2 0388 02 Ink load assembly X axis drive and motor Paper feed motor Paper Drum heater Cap Wipe Purge assembly Transfix roller Process motor Y...

Page 7: ...of required DC voltages and distributes them The power control board distributes power supply voltages to the other printer boards and drives many printer motors The front panel provides a user interf...

Page 8: ...Service Manual 0388 04 I O board left Power control board Printhead drive board Optional Internal hard drive Optional Ethernet Interface card Main board Power supply Figure 1 4 Circuit Boards of the...

Page 9: ...poll the I O boards for the state of the printer s sensors as well as actuate the printer s solenoids This data bus greatly simplifies the wiring that would otherwise be required for monitoring numer...

Page 10: ...the printhead nozzles Refer to Figure 1 6 The system consists of a vacuum pump assembly the cap wipe purge assembly the cap wipe purge carriage drive the purge hose and tubing and the purge filter Ca...

Page 11: ...s and switches on the right side of the print engine Figure 1 8 illustrates the sensors and switches on the left side of the printer 0388 07 Maintenance blade position sensor Paper empty sensor Cap Wi...

Page 12: ...nsor Drum home position sensor Drum temperature sensor Preheater exit sensor Duplex paper sensor Transfix exit sensor 0388 34 Preheater exit sensor located on inside wall of drum transfix frame Drum T...

Page 13: ...ion the assemblies For example the printhead could be tilted forward and crash into the raised cap wipe purge assembly Before turning on the printer ensure the printhead is tilted forward centered in...

Page 14: ...M contain alternate language fonts such as Kanji or Hangul Network connection is provided through a built in 10baseT port The printer stores unique printer status and PostScript values in its NVRAM mo...

Page 15: ...e printer 128 x 64 pixel backlit LCD graphic display Two push buttons and four navigation arrow buttons Two LEDs Power and Error LCD The backlit LCD serves two purposes displaying current image proces...

Page 16: ...l LEDs Turning the printer on with the rear panel DIP switch 2 in the down position allows access to the front panel during the warm up cycle The topic Resetting NVRAM explains how to use the front pa...

Page 17: ...M support Health LEDs Two health LEDs indicate the status of the printer s CPU functions PostScript PS processing and Print Engine PE control Blinking The printer is operating normally Both LEDs blink...

Page 18: ...2 Switch 3 Switch 4 Normal operating mode UP UP UP UP Service mode DOWN UP UP UP Reset printer UP UP UP DOWN Manufacturing mode UP DOWN UP UP Bypass mode Development mode DOWN DOWN DOWN UP engineering...

Page 19: ...wn position Ensure Switches 1 3 and 4 are up Normal operation is all switches up 2 Turn on the printer The printer will not print a Cleaning Page or a Startup Page when placed in Bypass Mode Cool Down...

Page 20: ...Imaging service organization Overview After reviewing this section follow the more detailed processes which follow to complete this task 1 Turn off the printer using the On Off switch and then selecti...

Page 21: ...g it is recommended that you remove the maintenance drawer see the next topic CAUTION If you do not select Quick Cool to Move Printer you must wait 30 minutes for the ink to solidify Before moving the...

Page 22: ...tenance drawer fluid poses no health risk however do not leave the used maintenance tray where it could spill and create a slipping hazard 3 Place the used maintenance drawer in a plastic bag and seal...

Page 23: ...to prepare it for shipping Reinsert the media tray into the printer 1239 38b 2 Repack the printer Position the lower cushion insert in the shipping tray as shown in the illustration Lower the printer...

Page 24: ...1 24 ii LINX Solid Inkjet 100 Service Manual 1239 35b Figure 1 13 Repacking the Printer...

Page 25: ...ithout the assistance of another person Repacking the Auxiliary Feeder Unit If you have an Auxiliary Feeder unit repack for shipment using the original packaging Remove the media tray from the Auxilia...

Page 26: ...f fonts and total memory Printhead information such as serial number calibration and adjust values Parallel port settings USB setting Hard drive Network information EtherTalk settings Novell NetWare s...

Page 27: ...General Information 1 27...

Page 28: ...1 28 ii LINX Solid Inkjet 100 Service Manual...

Page 29: ...x xx xx xx xx PostScript version Firmware level of the PostScript interpreter code N A 3016 106 Firmware version Firmware levels of the main board operating system code version printer engine s operat...

Page 30: ...ce Indicates the default tray the printer uses for self prints yes Upper Tray Upper Tray Lower Tray Upper Tray Indicates the size and type of tray installed no Letter A4 Lower Tray Indicates the size...

Page 31: ...of data encoding at the port yes Binary ACSII normal TBCP Job Pipelining Indicates if multiple printfile processing is allowed yes Off On IDE Disk Indicates if the internal hard drive is installed no...

Page 32: ...printer yes Hardware dependent Legal values have the form xx xx xx xx xx xx EtherTalk Indicates the type of interpreter in use at the port yes PostScript Level 2 Not installed Disabled interpreter ena...

Page 33: ...es the type of interpreters in use at the port yes PostScript Disabled interpreter Filtering Interpretation of special characters yes None Interpreter based Job pipelining Indicates if multiple printf...

Page 34: ...ddress will be set at run time via RARP or BOOTP yes Not Set String of 15 or fewer characters of the format N N N N followed by the word Dynamic if IP Address Dynamic parameter is set to true Network...

Page 35: ...ion of email error messages yes Empty field 80 characters DNS Primary Server Provides the IP address of the primary Domain Name Services server None This is overridden by BOOTP DHCP Secondary Server A...

Page 36: ...e syslog messages yes Send no messages List of IP addresses in the format N N N N Log Priority The threshold indicating the priority level of messages from the printer that will be sent to the list of...

Page 37: ...al characters yes None Interpreter based Job pipelining Indicates if multiple printfile processing is allowed yes yes no Login Password yes Not set Set Remote Internet Printing Indicates of remote pri...

Page 38: ...Interval printer waits before checking for new mail yes 3 minutes 1 to 32767 Printing Password Password required for using internet printing feature yes Not Set Set Authorized Hosts List of host conne...

Page 39: ...the printer dimensions Table 1 6 provides the printer clearance requirements NOTE The printer must be mounted on a surface that is flat within 2 degrees of horizontal All four of the printer s feet m...

Page 40: ...nting speed NOTE Engine printing speed measures the elapsed time from loading to ejecting the paper Print times do not include image processing time which varies according to image complexity Draft mo...

Page 41: ...s at idle 600 watts during printing Maximum power consumption is 1000 watts during warmup Current rating 115 VAC configuration 8 amp max 1 amp min 220 VAC configuration 4 amp max 1 amp min Fusing NOTE...

Page 42: ...humidity non condensing Nonoperating 15 to 95 relative humidity non condensing Altitude Operating 0 to 2400 m 8 000 ft at 25 C Nonoperating 0 to 15000 m 50 000 ft Vibration shock Nonoperating vibratio...

Page 43: ...bsequent impairment of operation Operating drop Printer only with the main tray installed maintenance drawer installed printhead unlocked no internal packaging 0 5 in for one drop on all four bottom e...

Page 44: ...fix assembly Maintenance drawer Printhead X axis movement Printhead tilt mechanism Ink loader Cap wipe purge assembly Power supply Power control board Main board Optional Ethernet interface card 100 B...

Page 45: ...4 empty tray present Process gear position sensor Drum home sensor Drum encoder sensor Upper feed roller clutch Drum maintenance cam clutch Pick clutch Preheater exit sensor Left I O board Handfeed se...

Page 46: ...nsfix roller In operation the image to be printed on paper is first printed on the rapidly rotating drum A sheet of paper heated by the paper preheater is then passed between the drum now rotating muc...

Page 47: ...e drum surface monitors the drum temperature The main board interprets the sensor s signal and turns on the drum heater and drum fan to heat the drum or turns on the drum fan alone to cool the drum Th...

Page 48: ...te ink from printhead purges in a waste tray Refer to Figure 1 17 840 4 54 Maintenance drawer camshaft electric clutch Process drive belt Process motor Cam pushes oil roller and blade against drum Cam...

Page 49: ...iling cycles performed by the maintenance drawer Printhead The printhead Figure 1 18 is the heart of the printer Refer to Figure 1 17 The printhead spans nearly the length of the drum Using its 448 in...

Page 50: ...anged in four rows with the intermediate density nozzles forming the top row the low density nozzles forming the next row 22 300 below and the clear nozzles forming the third row 11 300 below and the...

Page 51: ...40 4 49 22 pixels Figure 1 19 Printhead Detail The ink jet array is bonded to a cast aluminum ink reservoir The reservoir supplies the molten ink to the ink jet array Heaters in the reservoir and the...

Page 52: ...printhead home position the X axis system drives the printhead in an open loop The printhead is driven against the left printer frame for a few seconds and then reversed a set number of steps A spring...

Page 53: ...t travels on The X axis shaft is connected to the head tilt arm At the lower end of the arm is a cam follower The cam follower and tilt arm respond to the movement of the head tilt cam gear As the gea...

Page 54: ...e the tilt cam gear a slight rotation and engage its teeth to the drive gear The leaf spring is held away from the cam lobe of the tilt cam gear by the cap wipe purge assembly in its standby position...

Page 55: ...ent is activated and the end of the ink stick is melted The melted ink drips into the ink reservoirs of the printhead underneath Sensors in the ink loader alert the customer to install more ink sticks...

Page 56: ...te using its squeegee like wiper blade The cap wipe purge assembly also receives the ink ejected from the printhead during the flush portion of the printhead maintenance cycle The flushed ink is route...

Page 57: ...locked in place WARNING When servicing the printer be careful of the cap wipe purge assembly as it passes the printhead If a damaged wiper blade of the cap wipe purge assembly catches on the printhead...

Page 58: ...Service Manual 840 4 51 Cap Wipe Purge assembly Air valve solenoid Vacuum accumulator space Vacuum Pump module Vacuum pump Purge Wipe Wiper blade Flush Dab Printhead faceplate Figure 1 245 Cap Wipe Pu...

Page 59: ...to remain on By this means if the print engine firmware should fail the heaters automatically shut off The printer is also protected by thermal fuses located inside two fuses for the drum heater and...

Page 60: ...1 Reservoir heater 1 High density ink melter Intermediate density ink melter Low density ink melter Clear ink melter Jet stack left Paper pre heater Jet stack right Reservoir heater 2 Triac control li...

Page 61: ...head tilt arm follows the rotating cam gear which tilts the printhead The head tilt cam gear rotates until a set of missing teeth in the cam gear disengage it from the cam drive gear The cap wipe purg...

Page 62: ...X Solid Inkjet 100 Service Manual 840 4 55 Process motor Process drive compound gear Cam follower Head tilt arm Head tilt cam gear Head tilt cam gear disengaged from drive gear Figure 1 27 Tilting The...

Page 63: ...As the drum nears the end of its rotation the clutch energizes for a moment allowing the camshaft to rotate further this lowers the oil roller but leaves the blade in contact with the drum to smooth...

Page 64: ...utch Process drive belt Process motor Cam pushes oil roller and blade against drum Cam lowers oil roller and blade assembly Camshaft home position flag Drum maintenance drawer camshaft Oil on drum Bla...

Page 65: ...hown in the Figure 1 28 of the pixel columns printed by any single jet only two of its pixel columns are actually ever adjacent Usually they are separated by three other pixel columns produced by othe...

Page 66: ...ting Each jet produces between 30 and 44 pixel columns Columns of pixel dots produced by previous set of four adjacent jets Note how the ending columns of this set interlace with beginning columns of...

Page 67: ...the upper and lower paper feed rollers and carries the sheet of paper to the paper preheater On its way the sheet of paper passes the deskew fingers which are flexible plastic fingers mounted on the f...

Page 68: ...e sensors Paper preheater entry sensor Paper pick sensor Transfix exit sensor Preheater exit sensor Pick clutch Upper feed roller clutch Pick roller Lower feed roller Upper feed roller 840 4 53 Deskew...

Page 69: ...ng edge of the paper between the transfix roller and the beginning of the image on the drum The drum s rotation rotates the transfix roller and begins to pull the sheet of paper between them The trans...

Page 70: ...x roller shaft Transfix cam solenoid 840 4 52 Exit sensor Paper preheater Transfix exit sensor Transfix roller on eccentric shaft Transfix roller gear Compound gear position sensor Process drive compo...

Page 71: ...nsfix roller oiling Drum cleaning chase page Printhead Maintenance Cycle This topic describes the cleaning cycles used to remove bubbles or foreign matter that cause a printhead jet to malfunction Thr...

Page 72: ...et 100 Service Manual 840 4 51 Cap Wipe Purge assembly Air valve solenoid Vacuum accumulator space Vacuum Pump module Vacuum pump Purge Wipe Wiper blade Flush Dab Printhead faceplate Figure 1 32 Print...

Page 73: ...e cap wipe purge assembly and exposes the printhead faceplate to the vacuum The vacuum bleeds off after about 6 seconds through the 7 mil orifice This is repeated 3 to 4 times depending on the purge t...

Page 74: ...nt with ink on it was pulled backwards through the paper preheater Heavier weight high grade quality bond paper works best for this procedure In the paper preheater clean cycle these events take place...

Page 75: ...fix roller is raised to its standby position Oiling the transfix roller prevents ink and media from sticking to the transfix roller Drum Cleaning Chase Page The printer performs a drum cleaning with a...

Page 76: ...a CPU frequency of 128 Mhz DRAM is interfaced with a 64 bit bus and the PCI bus is 32 bits wide running at 33 MHz Other interfaces in addition to PCI bus are parallel port serial port and USB device s...

Page 77: ...able at up to 300 meters 10 Base T The card fully supports 802 3u clause 28 autonegotiation with parallel detection at 10 and 100 Mbits sec on the RJ45 port When connected to a hub switch port the pri...

Page 78: ...ve The internal disk drive board contains a 3 2 Gigabyte IDE disk drive interfaced to the 32 bit PCI bus using a CMD Technology PCI646 PCI to IDE data conversion chip Disk drive data transfer rates ar...

Page 79: ...Error Codes and Messages 2 1 Chapter...

Page 80: ...2 2 iiLINX Solid Inkjet 100 Service Manual Chapter 2 Error Codes and Messages This chapter provides a description of the error codes and messages Rear panel LEDs error codes 2 x...

Page 81: ...e sequence then the PostScript processor has encountered an error and is looping The possible LED encoded error codes are listed in Table 2 1 Other failures are indicated by the failure being printed...

Page 82: ...usa ASIC This test reads and verifies the version level of the Medusa ASIC 13 Super Glue ASIC This test reads and verifies the version level of the Super Glue ASIC 14 CL1284 IC This test reads and ver...

Page 83: ...e Ethernet with one of the following messages will be sent to the Start Page General Failure MAC internal loopback failure MII internal loopback failure currently disabled none Ethernet 100 BaseT Opti...

Page 84: ...ad NVRAM ones Head NVRAM data was all ones has this head been through normalization If so check wiring to head etc 4 004 43 0x2404 PC_DEV_FAULT_HEAD_CHECKSUM pc fault printhead NVRAM checksum Head NVR...

Page 85: ...d clutch home sensor and related hardware 4 011 41 0x240b PC_DEV_FAULT_DM_CAM_BU_WD pc fault DM cam blade up web down During the drum maintenance cycle when the DM cam position should have been at bla...

Page 86: ...the warmup sequencer had determined a head clean operation was not needed 4 020 41 0x2414 PC_DEV_FAULT_FTTR_HEADCAP pc fault FTTR head cap contact Declared when the printer is booted in FTTR mode and...

Page 87: ...0 41 0x3400 XA_FAULT_MCURRENT xa fault over under current X axis motor over under current Indicates that motor coil s are open or shorted or the XA motor fuse has opened 6 001 42 0x3401 XA_FAULT_NOHOM...

Page 88: ...e is broken 7 004 4x 0x3c09 PM_FAULT_DM_CAM_SENSOR_BAD No transitions are observed of the drum maintenance cam sensor The sensor may be bad or the DM cam may be jammed Error Codes Front Panel Display...

Page 89: ...h density ink melt heater is on but Ink 14 does not seem to be dripping Check that the stick of Ink 14 is able to advance in the chute Error Codes Front Panel Display Software Error Code Meaning 13 00...

Page 90: ...NOW 13 036 50 0x6d24 TCH_RESERVOIR_SLOW tch timer reservoir not heating The reservoir heater is not heating at all or is not heating as quickly as it should Error Codes Front Panel Display Software E...

Page 91: ...ting at all or is not heating as quickly as it should 15 005 4x 0x7c05 TCD_FAN_BLOCKED tcd fault drum fan blocked The drum fan heater is blocked not operational or the heater is running away Unplug th...

Page 92: ...y tray sensors 5 Front cover 04 Middle High Capacity pick sensors 6 Top cover 05 Standard tray sensors 7 Y axis jams see following error codes 06 Standard tray pick sensors 9 Door opened jams see foll...

Page 93: ...ARED JAM Media not staged at preheater entry in time for transfix 22 722 0C DECLARED JAM Media jam at stripper fingers 22 901 0C DOOR EVENT The front access door is opened 22 902 0C DOOR EVENT The top...

Page 94: ...02 10 Engine is stuck in the VxWorks shell 24 003 11 Engine is stuck in mechanism init 24 000 12 unused 24 005 13 Engine is in state ready but is not permitting commands 24 006 14 Engine is stuck in s...

Page 95: ...ne is stuck while warming up thermals are stable 24 020 10 Engine is stuck while warming up it is too cold to warm up 24 021 11 Engine is stuck while cooling down 24 022 12 Engine is stuck while in th...

Page 96: ...ata Please wait The printer is processing data wait until Ready to Print or Printing is displayed Receiving data Please wait The printer is receiving data wait until Ready to Print or Printing is disp...

Page 97: ...The lower paper tray is missing Printing can continue from the upper tray Replace upper media tray The upper media tray is missing Replace the tray to continue printing Replace media tray The media tr...

Page 98: ...e printed pages to continue Out of ink Open top cover The printer is stopped Open the top cover Add ink Close the Add ink top cover Add ink Close top cover The printer is stopped Add ink Close the top...

Page 99: ...r needs letter size paper to remove ink left from a letter size paper failed print Incorrect media size Load Printer needs A4 size paper to remove ink left from a A4 size paper failed print Drawer A l...

Page 100: ...y melting ink Power turned off Wait 30 The printer is shutting down it will shut off momentarily minutes before moving printer Waste Tray B full Open The printer is stopped Open the front cover Empty...

Page 101: ...Troubleshooting 3 1 Chapter...

Page 102: ...3 2 ii LINX Solid Inkjet 100 Service Manual Chapter 3 Troubleshooting This chapter provides troubleshooting assistance as follows Verifying the Printer and Host Connections 3 3...

Page 103: ...ensure that the cap wipe purge assembly activates its home position sensor If the printer is in Print mode the printhead is moved to its x axis home position and then centered b The process motor is r...

Page 104: ...rotate all the rollers to their ready positions disengage the transfix roller and lower the maintenance drawer blade and wiper d The printhead is moved to its X axis home position and then centered e...

Page 105: ...l power up the left PS LED flashes in a heartbeat rhythm on 0 5 seconds off 0 5 seconds The right PE LED pattern is two quick flashes on then off for a count of two for a total cycle time of just over...

Page 106: ...while the printer is plugged into an AC outlet even if the power switch is off 1 Turn off the printer and unplug it from its power outlet 2 AC Input With the DMM set to measure AC voltages measure th...

Page 107: ...s power supply does not output DC voltages proceed to the topic Testing for shorted drivers Testing for Shorted Drivers 1 Turn off the printer 2 Disconnect the 40 DC loopback connector the 4 pin conne...

Page 108: ...Turn the printer on If the rear panel LEDs still do not illuminate the power control board has a shorted driver and must be replaced If the LEDs do illuminate isolate which motor or fan is overloadin...

Page 109: ...solenoids are not shorted but the power supply still does not function replace the power control board Testing Motor And Solenoid Resistances 1 Turn off the printer and disconnect the power cord 2 Wi...

Page 110: ...der Look for and What next to document the troubleshooting process If you must replace the printhead keep a filled out copy of this table with the defective printhead and the Weak and Missing Jet stes...

Page 111: ...m is with the gasket If not you ll need to readjust the printhead gap If you see streaks or smudges of wax in the jet area of the printhead s faceplate after a clean cycle Figure 3 3 the cap wipe purg...

Page 112: ...the KISS effect when the printhead separates from the cap wipe purge gasket at the end of a purge cycle is not an accurate method of checking purge performance and it does not work on all solid ink p...

Page 113: ...is warmed up and the printhead is HOT the printhead to drum gap MUST be adjusted again NOTE The front panel Head to Drum Adjust will time out after 20 minutes which will result in a 4 015 45 error To...

Page 114: ...4 prong plug on the top of the driver board is plugged in correctly If it is check the data cable If the data cable is good replace printhead If the error happens on the new printhead replace the pow...

Page 115: ...to ACTION 3 3A If so replace CWP ACTION 9 3B If so go to ACTION 4 Inspect Printhead and CWP 4 Visually check printhead faceplate 5 Visually check CWP wiper and gasket 4A streaks or smudges of wax in...

Page 116: ...air mechanical interference and go to ACTION 6 Install NEW CWP 9 Install new CWP Do up to 6 purge cycles to test performance 9 good CWP purge performance 9 New CWP may take 4 6 purges before optimal p...

Page 117: ...y drops of ink that indicate a cap wipe purge gasket leak Notice the V or funnel shape the droplets form just under the area where the cap wipe purge gasket seals against the faceplate ink stain Rando...

Page 118: ...not be able to see the damage to the blade however you will see its affect on the printhead faceplate as streaks or smudges of ink in the nozzle area Figure 3 4 Cap Wipe Purge Blade Damaged Figure 3...

Page 119: ...roubleshooting 3 19 Figure 3 7 shows a good purge Figure 3 7 Good Purge Figure 3 8 shows a bad printhead data cable Part of the cable is separated from the connector Figure 3 8 Bad Printhead Data Cabl...

Page 120: ...es Media based problems Paper pick errors Paper feeding errors Paper ejecting errors Media Based Problems 1 Fanning the media eliminates its tendency to double pick 2 Inspect the paper for bent torn o...

Page 121: ...side should face down the flat keyed end on the left end of the pick roller shaft faces up If it is not proceed to the topic Checking the process motor and drive train 6 Clean the pick roller with al...

Page 122: ...troubleshoot the power control board and power supply Refer back to the topic Verifying Power Supply Operation 3 Disconnect the motor s wiring harness Measure the resistance of the motor s windings T...

Page 123: ...y rotating the drum horizontal bands or lines appear in the print 2 Replace the Y axis motor 3 Replace the power control board Streaks Or Lines Down The Print 1 Clean the blade of the drum maintenance...

Page 124: ...rforming Perform up to three printhead cleaning cycles to try to clean a clogged jet 2 If necessary turn off the printer and allow the printhead to cool for a minimum of 4 hours 3 Ensure the printhead...

Page 125: ...main board 6 Replace the printhead Grayscale Density Is Uneven This may be due to poor thermal regulation in the printer resulting in uneven heating of the printhead which in turn results in uneven in...

Page 126: ...Primary fills appear banded and inconsistent 1 Head to drum gap is too small Verify the gap with the adjustment explained in the topic Printhead To Drum Spacing Adjustment 2 Verify the drum temperatur...

Page 127: ...ical Lines Appear Wavy Straight vertical lines appear to be wavy and ill formed 1 Too much oil on the drum Inspect the drum maintenance drawer Is the wiper blade damaged If necessary replace the drum...

Page 128: ...ged If necessary replace the drum maintenance drawer 2 Inspect the drum maintenance system Does the drum maintenance roller contain sufficient oil Replace the drum maintenance roller if necessary 3 Ar...

Page 129: ...to drum gap is too great Perform the procedure Printhead To Drum Spacing Adjustment 2 If the problem persists replace the printhead Wrinkling 1 Try different media from a sealed package In high humidi...

Page 130: ...ation s Page Setup make sure that the image is selected to print in Portrait or Landscape orientation as you expect Printer isn t in the Chooser 1 Ensure that the printer is turned on and the rear pan...

Page 131: ...may be Windows DOS or MS DOS on a PC By convention each set of diagnostic files is installed into a single directory for ease of removal and updating C 100DIAGS version number is the default i e C 100...

Page 132: ...available diagnostic versions Once launched the program repeatedly attempts to communicate with the printer The link status indicator in the bottom right corner of the screen reads NO until this link...

Page 133: ...ion related to the communication line The 68K channel displays information related to the printer and the diagnostic tests In the bottom right corner is a tiny field which indicates the status of the...

Page 134: ...list Space bar Toggles the Status of the currently highlighted test to Selected if the test is not selected and to not selected if it is already selected Left arrow Moves back to the Test Suite colum...

Page 135: ...ghted test Esc and Enter Return Either key replaces the selection screen with the current tty window Any currently selected test remains selected Running Tests Tests are downloaded from the PC to the...

Page 136: ...t 100 Service Manual Test Suite List 1 Press the Return key to enter the test group selection window 2 Use the arrow keys to scroll through the list of tests suites Press the Tab key or the right arro...

Page 137: ...te the individual tests of that suite are displayed 3 Use the arrow keys to highlight a particular test 4 Press the space bar to select or deselect a test You can select as many tests as you like To r...

Page 138: ...s well as the drum fan NOTE Some test groups have a Choices option which allows for specification or selection of parameters which may influence the operation of successive test in the current test gr...

Page 139: ...Troubleshooting 3 39 Sensor Test The Sensor Test shows you the real time state of the printer s sensors You can manually test the sensors to determine if they operate correctly...

Page 140: ...the operation of the printer s heaters and determine if they are operational The test displays the real time temperature of active heaters A graphic display illustrates if the heater temperatures are...

Page 141: ...Troubleshooting 3 41 Fault History The Fault History displays faults as error codes stored in the printer s NVRAM and the copy count when the fault occurred Type y to clear the history log...

Page 142: ...d the saved file name Definitions port 0 comm port 1 port 1 comm port 2 baud 0 9 600 bps baud 1 19 200 bps baud 2 38 400 bps baud 3 57 600 bps debug 0 Debug Messages off debug 1 Debug Messages on save...

Page 143: ...mand Executes a test sequence Next Command Stops the currently running test and immediately starts the next test Stop Command Stops the currently running test and stops the sequence in progress File M...

Page 144: ...tic hosts support rates up to 57K Whenever the printer is reset or power cycled it resets its serial port to 19 2K Help Menu The system includes limited on line help The most useful help pertains to t...

Page 145: ...Adjustments 4 1 Chapter...

Page 146: ...xis Belts Tension Adjustment 4 x Printhead to Drum Spacing Adjustment 4 x Cap Wipe Purge Assembly Belt Adjustments 4 x Drum Position Encoder Gap 4 x Transfix Roller Pressure Spring Adjustment 4 x X ax...

Page 147: ...nu The print engine features an interactive menu that allows you to review or change the printer s stored parameters as well as initiate test prints and printer service routines A map of the front pan...

Page 148: ...g the Printer Print Image Test Patterns Interpolation Bilinear shoulder Ethernet 802 3 toggle Print Density Test Replication toe Ethernet II toggle Print Quality Test Bicubic oem_1 Ethernet SNAP toggl...

Page 149: ...ern D Min Serial Maintenance Kit Information Engine FW Version Set X Axis Scale Ink 3 High 5 6 Up SMPTE Pattern D Max Prints remaining Paper LUT Customization Head to Drum Adjust Adjustment Complete 6...

Page 150: ...Custom Look Up Tables Jam Count Panic Count Engine Copy Count Seal Drum Exit Printing Service Test Prints 1 Turn on the printer 2 Allow the printer to complete its power up self tests The front panel...

Page 151: ...remove the left side cabinet panel 2 To adjust the belt tension loosen the process belt tensioner With a spring scale press inward on the tension idler of the process belt with a pressure of 0 7 kg 1...

Page 152: ...4 8 ii LINX Solid Inkjet 100 Service Manual 0388 28 Process belt tensioner Press here to set belt deflection Figure 4 2 Setting Process Belt Tension 3 Reinstall the left side panel...

Page 153: ...ive belt tensioner With a spring scale press downward on the idler tensioner of the exit roller drive belt with a pressure of 0 34 kg 14 g 12 oz 0 5 oz then tighten the tensioner in place Do not over...

Page 154: ...the keyholes in the side frame of the printer just below and in front of the Y axis drive assembly The tool s fishhook should engage the eyelet of the Y axis drive assembly 3 Pull forward and down on...

Page 155: ...justments 4 11 Attach tension tool to keyholes Y axis belt assembly 0388 30 Pull lever arm to set tension Tighten screws after setting tension Mark the pulleys Figure 4 4 Setting the Y axis Belt Tensi...

Page 156: ...avoid damage to the printhead never touch the faceplate with your hands or any foreign object including tools and media Even if the printhead is cold use the printhead removal tool and printhead rese...

Page 157: ...ve the printhead s position until the indicator reads the correct value NOTE Do not insert both spacers at the same time as this will only measure the larger of the two gaps 8 Remove the left printhea...

Page 158: ...and if removed attach the head tilt spring CAUTION The head tilt cam gear must be completely disengaged from the drive gear If not the printhead to drum gap may be too small allowing the printhead fa...

Page 159: ...ue NOTE Do not insert both spacers at the same time as this will only measure the larger of the two gaps 13 Remove the right printhead spacer and install the left spacer between the printhead and drum...

Page 160: ...the printhead and drum hook in side frame and over shaft 0388 31 Repeat adjustment at this end of printhead with LEFT gap tool Printhead in print position Figure 4 5 Setting the Head to Drum Gap Adju...

Page 161: ...enter of the X axis travel before turning on the printer Mounting the Digital Indicator Gauge Mount the Digital Indicator Gauge The digital indicator gauge must be mounted properly to obtain stable pr...

Page 162: ...ital Indicator Gauge If the digital indicator gauge is not zeroed properly it will produce unstable readings To zero the gauge 1 Place your thumb on the gray Origin button 2 Place your index finger un...

Page 163: ...thead and the drum 2 Hook one side of the tool through the hole in the chassis 3 Hook the other side of the tool over the chrome shaft above the printhead NOTE The left and right gap tools should neve...

Page 164: ...ng the Gap ToolCap Wipe Purge Assembly Belt Adjustments The tension of the cap wipe purge assembly belts is factory set Do not adjust them unless you remove or replace one or both belts The belts are...

Page 165: ...ve belt locks are assembled correctly 2 Rotate the large drive gear to pull the cap wipe purge assembly to about the middle of its travel in the chassis frame slot 3 Ensure each drive belt lock is tig...

Page 166: ...actuator on left side belt lock Figure 4 8 Aligning Timing The Cap Wipe Purge Assembly Drive Belts Drum Position Encoder Gap This procedure ensures that the drum position sensor assembly s encoder whe...

Page 167: ...e access hole in the drum position sensor assembly position the encoder gap tool on the drum shaft maintaining a position perpendicular to the shaft 4 Reposition the drum position sensor assembly s en...

Page 168: ...Test Print 16 Primary Solid Fills 4 pages 2 If any of the prints are wrinkled on both the left and right sides of the print the drum transfix assembly must be replaced No adjustment will solve the pr...

Page 169: ...e 7 Reassemble the printer and again print the Service Test Print 16 Primary Solid Fills 8 If wrinkling still occurs on the same side repeat Step 6 and 7 CAUTION Do not adjust the set screws more than...

Page 170: ...bands should all align vertically with each other 5 If an adjustment is needed scroll to the menu item Set X Axis Scale Change the displayed value to a new value if necessary Increasing the scale valu...

Page 171: ...ar 1 soc fixed 12 soc variable 15 midtones 10 shoulder 5 toe 10 oem_1 12 oem_2 2 Custom Look Up Tables 1 Cycle through up to 4 of the downloaded LUT The tables appear as a choice to save if the name i...

Page 172: ...y 150 to 300 dpi and the printer produces images at 600 dpi most images are automatically expanded or scaled when printed Use this option to specify the way your images are smoothed or blended when th...

Page 173: ...Ink Stick Range Ink 0 Clear 11 0 09 0 03 to 0 10 Ink 1 Low 12 0 89 0 60 to 0 90 Ink 2 Intermediate 13 1 89 1 50 to 2 00 Ink 3 High 14 3 54 3 00 to 3 70 NOTE OD measurements are based on the use of a r...

Page 174: ...e sure that the front panel setting for Dmax is greater than 2 75 If so proceed to the next step If not set Dmax to 3 2 reprint Service Test Print 9 and remeasure b Subtact 2 75 from the actual value...

Page 175: ...s check to verify the actions of the vacuum pump and the solenoid valve In addition you can determine if the cap wipe purge assembly is sealing properly against the printhead faceplate 1 Turn off the...

Page 176: ...zed you should see the vacuum gauge jump to about the value 51 cm Hg 20 in Hg 10 psi and within 4 to 6 seconds bleed off to 0 If the vacuum does not reach the expected value There is a leak in the vac...

Page 177: ...authorization codes Print engine NVRAM values are not changed by the following procedure Select NVRAM parameters are not reset by the standard resets found in the front panel or PC based diagnostics T...

Page 178: ...terrupt the printer while printing the Subjective Test Print 1 Print the Subjective Test Print 2 In the hidden Service menu scroll to the menu item Adjust X Axis Scale and press the Select button 3 Sc...

Page 179: ...engine copy count is not normally shown as part of the service menu Fault History However a special hidden fault history menu does display the engine copy count above the fault history list The specia...

Page 180: ...4 36 ii LINX Solid Inkjet 100 Service Manual...

Page 181: ...Cleaning and Maintenance 5 1 Chapter...

Page 182: ...cleaning procedures such as purging the ink jets are done automatically when necessary Other procedures such as scrubbing the paper feed rollers with an alcohol soaked cloth must be done by customers...

Page 183: ...eated by a dirty maintenance drawer blade Most print quality and media transport problems can be cured by initiating cleaning procedures available through the printer s front panel menu Cleaning Suppl...

Page 184: ...per jamming problems at the exit Clean the exit rollers and the stripper fingers Use the blue thumbwheel on the duplex roller to manually rotate the rollers Paper pick or jamming problems at the lower...

Page 185: ...of its self maintenance routine to coat the print drum with oil before each print The maintenance roller and its counter must be replaced after 15 000 prints the starter maintenance roller must be re...

Page 186: ...drawer is replaced The front panel messages are accompanied by similar messages emitted over the back channel These are maintenance kit low and maintenance kit exhausted While the drawer is in the pr...

Page 187: ...Apply a drop of light oil to a bushing if it is noisy or running dry Plastic gear train The gear train from the process motor to the paper feed module requires only a small amount of white grease for...

Page 188: ...r paper feed roller to the upper paper feed roller Two belts on the cap wipe purge drive An exit roller drive belt A small belt for driving the cap wipe purge assembly from the cap wipe purge clutch L...

Page 189: ...ad faceplate if gasket or wiper is damaged or printhead faceplate has streaks replace cap wipe purge assembly Check optical density if necessary calibrate optical density or replace printhead Check pr...

Page 190: ...5 10 iiLINX Solid Inkjet 100 Service Manual...

Page 191: ...Removal and Replacement 6 1 Chapter...

Page 192: ...y 6 20 Main Board 6 3 SDRAM DIMM 6 20 Code ROM SIMM 6 25 Power Control Board 6 6 Left and Right I O Boards 6 10 Network Card 6 30 Internal Hard Drive 6 35 Power Supply 6 16 Upper Feed Roller Assembly...

Page 193: ...the printer When you service the printhead X axis drive cap wipe purge assembly or other relevant printer components leave the printhead in its print position centered in front of the drum Upon power...

Page 194: ...screw secures the cover inside the front door A machine screw secures the cover at the rear cover 3 Remove the left or right cover NOTE For reassembly note how the cover interlocks with the bottom of...

Page 195: ...om the ink loader s spring crossarm 4 Slide the ink loader s spring crossarm to the rear of the ink loader Note how pins on the ends of the ink loader crossarm align with notches in the top cover for...

Page 196: ...ving the Rear Cover 1 Remove the right cover 2 Remove the left cover 3 Remove the top cover 4 With the top right and left covers removed remove the rear cover Reverse these steps to install the rear c...

Page 197: ...ing the front panel One of the screws is located inside the exit door area 4 Disconnect the front panel display wiring harness from the right I O board Slide the front panel rearward slightly lift and...

Page 198: ...ress the release lever on the front door left pivot The release is located inside a small hole on the left pivot 2 Slide the door s right pivot off the right frame post 3 Remove the front door Reverse...

Page 199: ...lastic bushing 4 At the left side of the printer release the tension on the exit roller drive belt Slip the belt off the exit roller drive pulley 5 Use a small flatblade screwdriver to release the dri...

Page 200: ...vice Manual 840 4 08 Lift release with small screwdriver Exit door Exit roller Lower exit guide Exit roller drive pulley Left keyed bushing Cap Wipe Purge electric clutch Right keyed bushing Figure 6...

Page 201: ...G Hot waste ink from a cleaning operation drains to the waste ink tray where it cools Avoid a burn hazard by allowing the printer time to cool before continuing 2 Remove the right left and top covers...

Page 202: ...al 840 4 09 Ink loader Wiring harnesses Vacuum pump module Figure 6 7 Removing the Ink Loader Reverse these steps to install the ink loader Refer to Wiring Diagrams in Appendix C for illustrations sho...

Page 203: ...er 2 Disconnect the wiring harnesses leading to the left fan 3 Remove the two screws securing the left fan to the side frame Remove the fan Figure 6 8 Removing the Left Fan Reverse these steps to inst...

Page 204: ...n place Remove the fan Figure 6 9 Removing the Drum Fan Reverse these steps to install the fan Orient the fan so it blows inward Be sure to mount the cap wipe purge wiring harness bulkhead bracket to...

Page 205: ...in board Refer to Figure 6 9 If you are replacing the main board transfer the socketed realtime clock NVRAM chip and the printer ID chip location U390 to the new board so the printer s settings and Et...

Page 206: ...off the printer and remove the power cord 2 Remove the right cover 3 Remove the left cover 4 Remove the rear cover 5 Remove the top cover 6 At the right side of the printer disconnect the two wiring...

Page 207: ...Removal and Replacement 6 17 840 4 32 Power supply Wiring harnesses Figure 6 11 Removing the Power Supply...

Page 208: ...r cord 2 Remove the right cover 3 Remove the left cover 4 Remove the top cover 5 Remove the rear cover 6 Remove the ink loader 7 Remove the main board 8 Remove the power supply 9 Remove the network ca...

Page 209: ...ard 11 Disconnect the wiring harnesses leading to the power control board 12 Remove the four screws securing the power control board cover plate Remove the plate 13 Remove the four screws securing the...

Page 210: ...aters even with the printer turned off 1 Remove the right cover 2 Remove the left cover Paper Drum heater Wiring harness 840 4 16 Figure 6 13 Removing the Paper Drum Heater 3 Remove the upper feed rol...

Page 211: ...o install the paper drum heater Upper Feed Roller Assembly 1 Remove the right cover 2 Remove the left cover 3 Disconnect the head tilt spring 4 Left side Remove the upper feed roller electric clutch f...

Page 212: ...bright metal duplex paper guide from the front of the printer It is held in place with two screws 7 Remove the left and right maintenance drawer guides Each is held in place by a single screw at the f...

Page 213: ...embly in place 11 Remove the upper feed roller assembly Separate the assembly into its two halves Reverse these steps to install the upper feed roller assembly Keyed bushing 840 4 14 Right maintenance...

Page 214: ...2 Remove the left cover 3 Remove the front panel 4 Left side Free the wiring harness leading from the drum transfix assembly along the left side of the print engine to the power control board and left...

Page 215: ...assembly 13 Disconnect the wiring harnesses leading to the transfix solenoid bracket Remove the three screws securing the bracket in place and remove the bracket 14 Remove the left and right frame br...

Page 216: ...Note that one screw is removed with a hex key 18 Carefully lift and remove the drum transfix assembly Protect the drum surface 840 4 20 Left frame bridge Remove hex screw Remove 4 screws Remove 2 insi...

Page 217: ...e printhead to drum adjustment described in the topic Printhead To Drum Spacing Adjustment Drum Position Sensor Assembly 1 Remove the left cover 2 Remove the top cover CAUTION Unhook the head tilt spr...

Page 218: ...osition sensor assembly s rear mounting screw 7 With a small flatblade screwdriver slide the retaining spring out of the encoder wheel s groove toward the encoder disk 8 Remove the three screws securi...

Page 219: ...um must be in the same position relative to the drum position encoder wheel when the drum position sensor assembly was removed This ensures that the stripper fingers contact the drum in the same locat...

Page 220: ...r 2 Disconnect the head tilt spring 3 Remove the top cover 4 Remove the ink loader 5 Remove the metal heat shield from over the printhead 6 Disconnect the power wiring and data harnesses leading from...

Page 221: ...removal tool onto the printhead Rotate the process motor to tilt the printhead forward about 2 5 cm 1 inch 11 Slide the standoff locks outward to secure the tool to the printhead Loosen the two mount...

Page 222: ...printhead with the tile mount about half way back Work the head up down on each side to be certain the head is all the way down and seated Then tighten the two mounting screws so they are snug 2 Loos...

Page 223: ...the interface between the nose cone and yoke can increase friction and wear considerably Excess friction at the leadscrew gear interface would also occur if not properly lubricated Parking Bind Under...

Page 224: ...e 6 Lift up on the bottom portion of the X axis drive yoke Lift up on the yoke and remove the upper portion of the yoke 7 Remove the nose cone from the gear 8 Rotate the X axis gear counter clockwise...

Page 225: ...X axis scale adjustment CAUTION When reinstalling the motor take care to fully seat the motor positioning boss into the stiffener panel for proper operation 1 Place the retainer over the leadscrew Ori...

Page 226: ...Drive Assembly 3 Install the upper yoke leg by hooking it into the stiffener tab pivot toward the side frame until it hooks then pivot back out Installing the yoke legs requires orienting the stop co...

Page 227: ...wnward over the nose cone and latch the lower leg to the stiffener tab Rotate the stop collar as required to permit attachment of the leg during this installation 9 Install the X axis motor Take care...

Page 228: ...re 6 24 Removing the Y axis Belt Drive Assembly 4 Remove the three tension set screws securing the Y axis belt drive assembly to the engine frame Remove the assembly with its two belts NOTE Tension th...

Page 229: ...drawer 5 If you are removing the Y axis motor remove the Y axis belt drive assembly 6 Remove the upper feed roller assembly 7 Remove the paper drum heater 8 Remove the four screws securing either mot...

Page 230: ...or and Process Motor Removing the Paper Path Motor 1 Remove the right cover 2 Disconnect the paper path motor wiring harness from the power control board Free its wiring harness from the cable restrai...

Page 231: ...Removal and Replacement 6 41 Paper path motor Remove three screws 840 4 28 Figure 6 26 Removing the Paper Path Motor...

Page 232: ...sition the cap wipe purge assembly 25 mm 1 in from the top of its travel 8 Place a few sheets of paper between the drum and the cap wipe purge assembly to prevent scratching the drum 9 Remove the righ...

Page 233: ...e Cap Wipe Purge Assembly Removing Cap Wipe Purge Belts 1 Remove the right left and top covers 2 Disconnect the head tilt spring Tilt back the printhead 3 Remove the ink loader 4 Manually rotate the c...

Page 234: ...side frames Tighten each lock to its fourth tooth as illustrated Perform the belt alignment adjustment using procedure in Chapter 4 to ensure the belts are aligned and that the cap wipe purge assembly...

Page 235: ...bly to the printer frame Remove the upper stripper finger assembly 4 Lower stripper finger At the right side of the printer remove the C clips securing the spring unit in place Remove the spring unit...

Page 236: ...hing C clip C clip Cutting screw Figure 6 29 Removing Stripper Finger Assemblies Removing the Maintenance Cam Roller and Electric Clutch 1 Remove the right cover 2 Remove the left cover 3 Disconnect t...

Page 237: ...aintenance cam roller 7 Inside the left side printer frame remove the C clip securing the maintenance cam roller in place Remove the maintenance cam roller Reverse these steps to install the maintenan...

Page 238: ...3 Remove the maintenance drawer 4 Disconnect the maintenance drawer counter connector assembly s wiring harness from the power control board 5 Reach in through the maintenance drawer cavity and squee...

Page 239: ...Removal and Replacement 6 49 840 4 64 Maintenance drawer counter connector assembly Disconnect wiring harness Figure 6 31 Removing Maintenance Drawer Counter Connector Assembly...

Page 240: ...assembly 3 Remove the paper drum heater 4 Disconnect the preheater exit sensor wiring harness from the J170 of the left I O board CAUTION Be careful in the next step not to scratch or mar the drum 5...

Page 241: ...Removal and Replacement 6 51 840 4 65 Transfix roller Drum Remove screw Preheater exit sensor in its bracket Disconnect wiring harness Left I O board Figure 6 32 Removing the Preheater Exit Sensor...

Page 242: ...Remove the ink loader 5 Unplug the drum temperature sensor from the left I O board 6 Remove the screw securing the drum temperature sensor to the printer frame Carefully remove the sensor Reverse the...

Page 243: ...ws securing the main board Slide out the main board 3 To release an installed RAM DIMM spread the latches securing each end of the DIMM in the connector 840 4 37s SDRAM DIMM DIMM 1 DIMM 2 Figure 6 34...

Page 244: ...DIMM contains both print engine and PostScript firmware Use the following steps to resinstall the Code ROM DIMM 1 Power down the printer Leave the power cord plugged in to provide a ground path for st...

Page 245: ...t locks in place When properly inserted a tab on each end of the connector slips into a notch on each end of the ROM DIMM 5 Reinstall the main board into the printer 6 Reconnect the host interface cab...

Page 246: ...t network card and tighten the two screws 4 Reconnect the interface cables Turn on the printer and print the configuration page it lists information regarding the Ethernet interface 5 For installation...

Page 247: ...ace 3 Loosen the two securing screws holding the internal hard drive or cover plate and remove it 4 Slide in the replacement internal hard drive and tighten the two screws 5 Reinstall the network card...

Page 248: ...flash Either of these mechanisms load the flash monitor described above The formatted data stream is received remotely via the network or parallel port However when the printer is booted in Customer M...

Page 249: ...Printer Networking 7 1 Chapter 7...

Page 250: ...indows 98 Windows NT Novell NetWare The accompanying CD ROM also contains NWSET for printer configuration on NetWare networks The README file for NWSET is in the net_util folder under Netware The Soli...

Page 251: ...iliarize yourself with the components of your network You should know which version s of NetWare are installed which versions of client software are used and the network topology e g frame types route...

Page 252: ...n Information Comments Internet IP address for Format is x x x x where x represents a decimal number from 0 255 the printer Network mask If you are unsure leave this blank the printer will choose an a...

Page 253: ...the network mask a Press the down arrow button until Network Mask is highlighted Press the Select button b Press the left or right arrow buttons to highlight the 3 digit part of the address that you...

Page 254: ...6 In order to turn on the DHCP BOOTP interface highlight Reset Printer Now Press the Select button You must reset the printer to turn on the DHCP BOOTP interface The reset will take approximately 2 mi...

Page 255: ...to the IEEE 802 3 and Ethernet II standards With the printer s built in Ethernet interface you can connect the printer directly to an Ethernet network using twisted pair 10Base T cables With the opti...

Page 256: ...etwork interface is receiving 3 Speed indicator yellow on indicates 100 Mbps off indicates 10 Mbps 4 Twisted pair connection indicator on indicates a working connection to a hub off indicates no conne...

Page 257: ...r screen 10Base T or 100Base Tx Twisted Pair 100Base Tx requires Category 5 100 Ohm UTP cabling Do not use silver satin telephone extension cables for 10Base T networks either as drop cords or as patc...

Page 258: ...es appears in the lower left portion of the Chooser select the proper zone 4 A list of printers appears in the right portion of the Chooser find your printer s name The printer s default name is liste...

Page 259: ...lt NetWare file server as ADMIN or ADMIN equivalent NOTE While not required it is recommended that you log in only to the file servers to be configured with this printer Start the PhaserShare Administ...

Page 260: ...r or the preferred file server from the drop down list click Next If the file server you want is not on the list proceed with these steps 1 Click File Servers to display the File Servers Browse dialog...

Page 261: ...ake effect when the reset is complete 3 After the reset you are prompted to print a Test Page It is recommended that you print a Test Page to verify a successful installation Setting IPX Frame Types f...

Page 262: ...5 The IP address is listed in the IP Address field For more information on installing and configuring TCP IP in Windows environments see your Microsoft Windows documentation Setting the Printer s IP A...

Page 263: ...as SIJ100 b Use the Tab key to move to the DNS Name Address field c In the DNS Name Address field enter the printer s IP address for example 192 1 1 2 Click OK NOTE The printer must be on the network...

Page 264: ...1 0 0 Click Next 7 In the Printer name dialog box give the printer a unique name if another Sterling iiLINX Solid Inkjet 100 is installed for example SIJ100 Network 8 At the Setup Complete screen sel...

Page 265: ...s IP Address Set the printer s IP address by any of the methods described earlier in this chapter in Setting the Printer s IP Addressing Parameters The Windows NT 4 0 PostScript driver is a PPD based...

Page 266: ...address in the box labeled Name or address of server providing lpd In the box labeled Name of printer or print queue on that server enter PS in uppercase Click OK 7 When returned to the Printer Ports...

Page 267: ...you want to capture this AppleTalk printing device click No 8 When returned to the Printer Ports box click Close 9 At the Add Printer Wizard dialog box click the box next to this new port which will...

Page 268: ...D ROM containing the Solid Inkjet 100 Printer driver software 4 Select Driver from disk provided by hardware manufacturer option Click OK 5 The Install from Disk screen will appear Type d or the appro...

Page 269: ...ppropriate drive for your CD ROM in the copy manufacturer s files box Click OK 6 The Sterling iiLINX SIJ 100 will appear Click Next 7 Click Next again 8 Click Finish Add Printer Procedure Windows 95 9...

Page 270: ...X Solid Inkjet 100 Printer Service Manual 3 The Add Printer Wizard screen should appear Click Next 4 Select Local printer Click Next 5 Insert the device drivers CD ROM into the CD ROM drive and select...

Page 271: ...ng 7 23 6 The Install from Disk screen will appear Type d or the appropriate drive for your CD ROM in the copy manufacturer s files box Click OK 7 The Sterling iiLINX SIJ 100 Printer selection will ap...

Page 272: ...ual 8 Click on the port you want to use with the printer For local parallel port printing use LPT1 Click Next 9 You can type a name for the printer or use the default name You can also select the prin...

Page 273: ...ocedures Optional Method following this section 3 Insert the CD ROM containing the Solid Inkjet 100 Printer driver software 4 Select Driver from disk provided by hardware manufacturer option Click OK...

Page 274: ...7 26 ii LINX Solid Inkjet 100 Printer Service Manual 4 Select the box labeled LPT1 local port and click Next 5 Insert the device drivers CD ROM into the CD ROM drive and select Have Disk...

Page 275: ...king 7 27 6 The Install from Disk screen will appear Type d or the appropriate drive for your CD ROM in the copy manufacturer s files box Click OK 7 Highlight the Sterling iiLINX SIJ100 printer select...

Page 276: ...7 28 ii LINX Solid Inkjet 100 Printer Service Manual 8 Type in the name of the printer then click Next 9 Select Not Shared then click Next...

Page 277: ...Printer Networking 7 29 10 Click Finish The Printer should now be installed You can print a test page for verification...

Page 278: ...dow select your printer If it is not in the list check the hardware connections and verify that you have selected the correct zone in the Chooser on the left side of the window 5 Click Setup Create to...

Page 279: ...e Ready to Print state 2 Scroll to the selection Menu and press the Select button 3 Scroll to the selection Network Settings and press the Select button 4 Scroll to the toggle item Ethertalk The curre...

Page 280: ...7 32 ii LINX Solid Inkjet 100 Printer Service Manual...

Page 281: ...Material Number Listings A 1 Appendix...

Page 282: ...A 2 ii LINX Solid Inkjet 100 Service Manual Appendix A Material Number Listings Illustrated Parts Catalog A 3 Service Tools A 22 Supplies and Accessories A 23...

Page 283: ...Material Number Listings A 3 Illustrated Parts Catalog This section provides parts listings and exploded view illustrations of field replaceable units for the Solid Inkjet 100 Printer...

Page 284: ...ription Number Effective Discontinued 1 200 4366 00 1 Right cover 2 200 4257 00 1 Front cover jam access door 3 214 4814 00 1 Hinge Front cover pivot 4 650 4039 00 1 Front cover control panel 5 200 43...

Page 285: ...Material Number Listings A 5 7 5 6 8 1 2 4 0388 21 3 Figure A 1 Cabinet parts...

Page 286: ...617 00 1 Drum transfix assembly 8 441 2137 03 1 Cap wipe purge assembly 9 650 4049 00 1 Printhead kit 10 174 3807 00 1 Cable printhead data 11 650 4050 00 1 Ink loader 12 166 0714 00 1 Vacuum hose rub...

Page 287: ...Material Number Listings A 7 4 2 3 6 5 7 8 11 9 13 15 17 16 12 14 1 2 0388 18 18 10 19 Figure A 2 Imaging Parts...

Page 288: ...dia tray left 4 401 0778 01 1 Lower feed roller 5 401 0813 01 1 Paper pick roller 6 650 3978 00 1 Drum preheater assembly 7 351 1047 00 1 Upper feed assy top half with circuit bd 351 1048 00 1 Upper f...

Page 289: ...Material Number Listings A 9 0388 16 2 1 5 11 10 9 12 6 4 3 7 13 8 Figure A 3 Paper Path Parts...

Page 290: ...ive assembly see 650 3621 below 3 119 5876 00 1 Drum fan 4 147 0180 01 1 Paper path motor 5 147 0082 00 1 Y axis motor 6 147 0108 01 1 Process motor with encoder 7 119 5781 00 1 Main fan Part Number S...

Page 291: ...Material Number Listings A 11 0388 14 7 4 3 5 6 2 1 Figure A 4 Motor and Fan Parts...

Page 292: ...ash ROM DIMM English 671 4893 00 1 Flash ROM DIMM Japanese Morisawa 671 4894 00 1 Flash ROM DIMM Chinese Traditional 671 4895 00 1 Flash ROM DIMM Chinese Simplified 671 4896 00 1 Flash ROM DIMM Korean...

Page 293: ...Material Number Listings A 13 4 3 5 2 1 9 7 6 8 10 11 13 0388 13 12 Figure A 5 Circuit Board Parts...

Page 294: ...and Description Number Effective Discontinued 1 401 0792 00 1 Electric clutch upper feed roller exit roller printhead maintenance 2 401 0808 00 1 Electric clutch pick roller 3 401 0807 00 1 Electric...

Page 295: ...Material Number Listings A 15 4 5 3 2 1 0388 23 Figure A 6 Solenoid and Clutch Parts...

Page 296: ...Guide head tilt 9 650 3615 00 1 Head maintenance timing belt and ratchet clip Part of 650 3615 00 Belt Kit 10 650 3619 00 1 Pulley drive head maintenance Part of 650 3619 00 Gear Kit 11 650 3615 00 1...

Page 297: ...Material Number Listings A 17 0388 22a 9 7 3 4 2 13 15 11 5 10 6 14 12 16 17 18 19 1 8 20 Figure A 7 Gear and Belt Parts...

Page 298: ...Front cover open sensor Part of 650 4039 00 Front Cover Control Panel 13 650 4039 00 1 Duplex paper sensor flag Part of 650 4039 00 Front Cover Control Panel 14 650 4039 00 1 Duplex paper sensor Part...

Page 299: ...Material Number Listings A 19 0388 15 7 3 2 1 4 5 9 8 10 16 12 17 14 18 19 6 11 13 15 Figure A 8 Sensor and Flag Parts...

Page 300: ...ics PC DB 9F to DB25M 012 1543 00 1 Cable adapter diagnostics 003 1707 00 1 40 volt service plug and jumper 003 1749 00 1 Head to drum calibration tool kit 003 1733 00 1 Head to drum spacer replacemen...

Page 301: ...00 1 Base Belt Clip 344 0541 00 1 Ratchet Belt Clip 401 0727 00 2 Idler Pulley 407 4501 00 1 Exit Belt Tensioner 407 4547 01 1 Process Belt Tensioner Part Number Sub Part Number Qty Cable Kit Not avai...

Page 302: ...00 1 Head Tilt Cam 401 0839 00 1 Eccentric Shaft Gear Part Number Sub Part Number Qty Hardware Kit Not available individually 650 3620 00 004 4386 00 1 Shipping Box 210 1509 00 5 Washer 0 5 x 0 204 2...

Page 303: ...ridge kit roller and counter 436 0370 00 1 Waste ink tray 013 0299 00 1 Parallel cable adapter 1284C to 1284B 650 1200 01 1 Drivers and Utilities CD English 650 1155 01 1 Drivers and Utilities CD Euro...

Page 304: ...A 24 ii LINX Solid Inkjet 100 Service Manual...

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