Installation and Maintenance Manual
Configuring system functionality
Installation and Maintenance Manual v4/0615/10
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the User is able to receive CLI at home or on their mobile (this service is arranged through the User’s
telephone company) the User will be able to differentiate between business and personal calls. No drop
in speech quality will occur when using PSTN lines which may happen when using VoIP over the Internet.
This feature is available for a user of a PCS 58x/57x/56x/55x/542 or an analogue phone port and is
configured within the phone
’
s
or port’s
configuration form as follows:
1
In Manager select Users
2
Select the User that requires the Extension Anywhere feature
3
Select the entry within the Initial Phone field, eg Phone Module 1.port06
4
You will be taken to the phone or port assigned to this User
5
Within the Extension Anywhere field enter number required, for example,
the User’s home or
mobile telephone number.
6
Select Update or Apply when ready (if you select Update y
ou will be returned to the User’s
configuration form.)
The User assigned to this phone or port will now receive calls on the number configured, for example, on
their home or mobile telephone, as though they were in the office. Internal extensions can dial the
User’s extension number and the home or mobile phone will ring.
A mobile phone can transfer a call by pressing the * key three times which provides the dial tone and the
destination number can be entered. Once the call has been answered the original call can be transferred
by ending the call on the mobile. Please note that the caller will hear the tones when the * is pressed.
Please note:
x
The phone or analogue phone connected to this port will now be unusable.
x
Ensure that Follow Me has not been configured for this User as two calls will be received at the
number configured. If the Follow Me call is answered the User will be unable to use Extension
Anywhere functionality eg they will be unable to transfer the call.
x
The system will make one attempt to route the call to the Extension Anywhere number. If the
number is busy or not answered the call will be handled in the usual manner eg routed to voicemail
if configured.
To enable a User to make calls from, for example, their home telephone number and not incur call
charges outgoing calls must be made via Navigate or PCS 60/
50 set up as a partner to the User’s
phone
or analogue port. Navigate or PCS 60/50 must be running on a PC with a VPN connection to the office.
When a call is made via Navigate or PCS 60/50 in addition to a call being made to the destination the
max
imiser will also ring the User’s
Extension Anywhere number therefore the office is billed for both
