Installation and Maintenance Manual
System Configuration
Installation and Maintenance Manual v4/0615/10
59
Operator Console Mode
When a PCS 58x/57x/56x is being used by a receptionist or switchboard operator the Operator Console
Mode can be enabled to provide the operator with additional data to assist with the efficient handling of
calls. The additional data is displayed within the User’s Favourites screen and can display a User’s
forwarding settings, DND settings, when the User is logged out, when the User is on a call and who they
are talking to, when a User is listening to voicemail, the number of new voicemail messages awaiting a
User/Department and the number of missed calls received by a User/Department. Please refer to the
relevant user manual for further details.
The Operator Console Mode is configured as follows:
1
Install an Operator Console licence as described in the Licencing section from page 20.
2
Open the User configuration form for the User who wishes to use Operator Console Mode.
3
Select the Licences page
4
From the Operator Console Licence list box
select Yes - to apply the licence to this User
and enable Operator Console Mode on their
handset., or
(PCS Partner only
–
this option can be used
when
the User’s
PCS 58x/57x/56x IP phone is
partnered by PCS 60. By selecting this option
the Operator Console Mode information will
only be displayed on the PCS 60. This will
prevent the IP phone from running out of
memory when the User has configured many
speed dials on a very active system.)
5
Select Update or Apply when ready
PCS 410/400/100
Power to a PCS 410/400/100 is supplied by Power over Ethernet (PoE). This can be provided either by a
third party PoE switch or directly via a LAN port available on a 5100/5108 Call Server or 5330 Phone
Module. Alternatively, the individual STEPS Power over Ethernet PSU can be used.
The PCS 400 can also be powered by a standalone PCS PSU connected directly to the back of the phone.
When using these individual power supplies, it is recommended that when powering on/off the PCS 400
that this is done via the power block not via the connection to the phone. Please note: if a PCMCIA card
is required in the PCS 400 a PCS PSU must be used.
Installing a PCS 410/400/100
1
Connect the PCS to the system via the network or directly to a LAN port on the Call Server or 5300
Phone Module
2
The PCS is a DHCP client and must obtain its IP address from a DHCP server.
3
An IPUser licence is required and must be installed before registration (See page 20 for further
information.)
4
If the Auto Add Phones feature is turned on the Call Server will automatically register the PCS.
(Please refer to page 13 for further details.)
If the Auto Add Phones feature is turned off:
a
In Manager select Unassigned Phones
