PerkinElmer OilExpress 4, User Manual

Page: 132 / 152

132 . OilExpress 4 System User's Guide
FT-IR error – source failure Source must be replaced Run the Source Replacement
Wizard. Refer to
Spectrometer
Maintenance
on page 121
FT-IR error – other – Contact your PerkinElmer Service
Representative
Tip pickup error Deck layout does not match
software – VersaTips are not in
position over the correct tip box
Click
Stop Analysis
Check the options selected on the
Autosampler Setup dialog match
the deck configuration (refer to
Labware Configurations
on
page 33)
Check that the tip boxes are
located correctly on the deck for
the current configuration
Before starting a new batch, review
the Reset Tip boxes dialog
Check that the tip boxes contain
tips. Refill tip boxes, as required.
Update the Reset Tip Boxes dialog,
as required
If this fails to resolve the problem,
contact your PerkinElmer Service
Representative
Tips in tip boxes do not match
software count – VersaTips are
in position over the tip box, but
there are no tips
If the next position contains tips,
click
Retry
. If not, remove any tips
that are fitted to the VersaTips,
confirm this action by selecting the
Disposable tips have been
removed from the 4-tip arm
check
box, and then click
Stop Analysis
CAUTION
Failure to remove
disposable tips from
the VersaTips may
lead to a collision
that could cause
damage to your
autosampler
Before starting a new batch, review
the Reset Tip boxes dialog
Check that the tip boxes contain
tips. Refill tip boxes, as required.
Update the Reset Tip Boxes dialog,
as required
Refer to Reset Tip Boxes on
page 40
FCM – Timed out waiting for
the fluid line to achieve
cavitation
Sample is outside viscosity range
supported by the system
Check the viscosity of the sample