128 . OilExpress 4 System User's Guide
Troubleshooting
Problem
Possible Cause
Corrective Action
Starting OilExpress 4 Software
Connecting to spectrometer
– OilExpress 4 fails to
connect to one or more
spectrometers
Spectrometer is not powered on
Check that the spectrometer (and
shuttle) is connected to the mains
power and that the green LED is lit
Spectrometer is not connected to
the PC (via powered USB hub)
Check that the spectrometer is
connected to the USB hub, and
that the USB hub is connected to
the PC and mains power
NOTE: The hub should not be
connected to the USB
expansion card fitted to the
PC for the optional
Ultrasonic Liquid Level
Sensor Bar
Spectrometer is not selected on
the Spectrometer Setup dialog
Confirm that the correct
spectrometer is selected on the
Spectrometer Setup dialog –
especially if you have recently
changed from dual- to single-
spectrometer mode
Connecting to spectrometer
– service warnings, indicating
spectrometer error
Service message
The applicable spectrometer is due
a service
Contact your PerkinElmer Service
Representative to arrange a service
visit
Desiccant message
The applicable spectrometer is due
replacement desiccant
Run the Replace Desiccant Wizard.
Refer to
on page 121
Humidity error
The applicable spectrometer
requires replacement desiccant
Run the Replace Desiccant Wizard.
Refer to
on page 121
Summary of Contents for OilExpress 4
Page 1: ...OilExpress 4 Oil Condition Monitoring System User s Guide MOLECULAR SPECTROSCOPY ...
Page 5: ...Introduction ...
Page 17: ...Warnings and Safety Information ...
Page 27: ...Overview of the OilExpress 4 System ...
Page 67: ...Getting Started with OilExpress 4 ...
Page 95: ...Maintenance and Troubleshooting ...
Page 144: ...144 OilExpress 4 System User s Guide ...
Page 145: ...Appendices ...